Belmont Lodge Care Centre

392/396 Fencepiece Road, Chigwell IG7 5DY
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10 102 Reviews
  • Belmont Lodge Care Centre, Chigwell
Welcome to Belmont Lodge Care Centre in Chigwell, Essex. Situated at the heart of a thriving community, Belmont Lodge offers 24-hour care for those over the age of 65. The home's highly-trained carers and visiting therapies team provide high quality, person-centred care within a homely environment. While specialising in Dementia care, they offer long-term, respite and post-operative care.

The home comprises 40 light and airy bedrooms, most of which are en-suite, and 5 relaxing day rooms. They encourage residents to furnish their new surroundings with familiar pieces of furniture and personal possessions to make them feel truly at home. While the bedrooms provide a tranquil area to rest and relax, the bright and attractive communal day rooms offer residents the opportunity to catch up with friends over a pot of tea, enjoy one of the home's guest entertainers or simply recline in front of their favourite film.

At Belmont Lodge, they encourage residents to take part in a range of engaging activities based on their lifestyle needs and preferences. Many of the activities take place within the home environment and include art workshops, handicrafts, flower arranging and musical evenings. In the warmer weather, they make use of their therapeutic garden environment by enjoying garden parties and barbecues. They empower individuals to enjoy those everyday routines they cherish, whether that’s having a salon blow-dry and manicure or keeping up to date with their favourite football team. All are encouraged and available. Their residents enjoy the wider community, with a thriving high street, independent shops and local park all within a short distance.

Belmont Lodge's professional catering team delivers nutritionally balanced meals that are appealing to residents.Their professional food suppliers specialise in delivering high-quality food designed specifically for the healthcare sector.

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Care Provided by Belmont Lodge Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Anastasia Abdel-Malek (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010
    • Number of floors: 2

Funding & Fees Guide for Belmont Lodge Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200
  • (these prices are only a guideline, please contact Belmont Lodge Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Belmont Lodge Care Centre Reviews (102)

Total of 102, showing 21-40
10

Belmont Lodge Care Centre has a Review Score of 10 (10.000) out of 10, based on 23 reviews in the last 2 years. Over all time Belmont Lodge Care Centre has 102 reviews.

Overall Experience

  • 81
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Review from Dayna F (Granddaughter of Resident) published on 6 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing atmosphere and fantastic staff members.

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Review from Steven F (Son of Resident) published on 6 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred here as I was not happy with the previous home and could not be happier with the care now.

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Review from Lauren W (Granddaughter of Resident) published on 6 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing place for my nan, she seems very happy here! Brilliant staff, very caring. All around amazing.

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Review from Sarah H (Respite Resident) published on 14 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been made very welcome to Belmont Lodge Care Centre, all the staff go above and beyond to help with anything you need. There is a very good variety of activities every day to cater for everyone with all different needs. I enjoy what is on the menu, the food is very good.

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Review from Joy P (Resident) published on 14 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and kind. I enjoy the activities each day. I like my room, it is very clean, cosy and warm. I think the food is lovely, nice and tasty.

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Review from Frank B (Brother of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very happy and friendly. They look after the residents brilliantly. Also they let the visitors get involved with the residents. I think the staff are super to everyone.

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Review from Sylvia D (Friend of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The activities coordinator is an inspiration to all, her happy and friendly personality shines through every time I visit. My friend feels comfortable with the activities coordinator and enjoys the fun activities she creates! All staff members have been kind and considerate.

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Review from Kay T (Friend of Resident) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit my friend, there is a lovely atmosphere, friendly staff and lots of varied activities. The food always smells delicious and looks appetising. Thank you for all your hard work.

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Review from Leigh B (Granddaughter of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan is loved by staff and is looked after well.

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Review from Beryl P (Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have settled well in Belmont Lodge. The staff are wonderful, very friendly and kind. I enjoy the activities very much and meeting new friends.

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Review from Nicolette P (Resident) published on 3 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff created an amazing Christmas market for us, I even won a prize (a cream to use on my face in the raffle). I also got two prizes, they were hedgehogs which I gave on to the organiser's son and one to the nurse who gives my tablets. It was a lovely time and can I thank all who organised it.
Thank you.

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Review from Doris J (Resident) published on 3 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so happy here. The staff are so kind and very thoughtful. My room is beautiful and it is very clean. I like the variety of food that is offered to me and is all very delicious. I thank everyone for their kindness.

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Review from Pat B (Respite Resident) published on 16 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very cared for and enjoying my stay at Belmont Lodge. I enjoyed joining in with all the activities. The staff are so friendly and kind and are always asking me if I'm ok and do I need anything. I really like it here and have settled in well.

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Review from Michael S (Husband of Resident) published on 18 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are taking good care of her.

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Review from C T (Daughter-in-law of Resident) published on 18 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The house is just amazing. Very clean and alls staff are very friendly and attentive to the resident's needs. The range of activities is just great and catered to everyone.
I feel it's a safe place for my relative to live in. I know she will be treated with dignity and respect and will be happy.

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Review from Francesco M (Son of Resident) published on 18 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Belmont Lodge was the first care home I wanted to visit, as it is close to me and I was so impressed by the tour we were given, while my mum was in hospital, my wife and I were happy to transfer her here after she was discharged. Putting a parent into a care home was a very difficult, but vital, thing
to do. However, the care required for my mum had risen to a level my wife and I could no longer cope with. Since that time, all levels of staff at Belmont Lodge have been nothing but helpful, professional and approachable at all times, so my mum's care is assured.

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Review from M M (Granddaughter of Resident) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Belmont are so lovely and friendly. They put our minds at ease and reassure us that our relative is being well looked after and cared for. We love seeing all the social media posts of what they have all been up to and we always come to the events they put on as they make such a good effort
to involve everyone!

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Review from R D (Respite Resident) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my 3rd visit to Belmont Lodge, I really enjoy my stay here. They are very kind and friendly and there is plenty to do. I really enjoyed going to the seaside on a day trip which was excellent. Thank you everyone you are all very kind.

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Review from J J (Cousin of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first visited my cousin, I found all the staff very friendly and welcoming. He seems to have settled in very well and always looks very well looked after. The Jubilee celebration was amazing. You are all a great team. Thank you all very much.

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Review from P O (Cousin of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting, I have found all staff to be caring and thoughtful. The rooms and all areas are very clean, good feel, and are very welcoming. We have enjoyed a wonderful celebration of our Queens Jubilee. The staff arranged it all, resident's family and friends had a great time, with good food and entertainment.

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Current Review Score: 10.0 (10.000)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Belmont Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Belmont Lodge Care Centre is calculated as follows: ( (275 Excellents x 5) ) ÷ 275 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belmont Lodge Care Centre is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (10)

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Meet the Team (1)

Anastasia

Anastasia Abdel-Malek

Job Title: Centre Manager

Joined: 2021

My name is Anastasia and I am the Home Manager at Belmont Lodge Care Centre. I have worked in Health & Social Care for many years and bring extensive experience to the role. I am passionate and care deeply about enhancing the resident’s lives. I manage Belmont Lodge to the very highest standards.