Belmont Lodge Care Centre

392/396 Fencepiece Road, Chigwell IG7 5DY
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Top 20 carehome certificate
10 102 Reviews
  • Belmont Lodge Care Centre, Chigwell
Welcome to Belmont Lodge Care Centre in Chigwell, Essex. Situated at the heart of a thriving community, Belmont Lodge offers 24-hour care for those over the age of 65. The home's highly-trained carers and visiting therapies team provide high quality, person-centred care within a homely environment. While specialising in Dementia care, they offer long-term, respite and post-operative care.

The home comprises 40 light and airy bedrooms, most of which are en-suite, and 5 relaxing day rooms. They encourage residents to furnish their new surroundings with familiar pieces of furniture and personal possessions to make them feel truly at home. While the bedrooms provide a tranquil area to rest and relax, the bright and attractive communal day rooms offer residents the opportunity to catch up with friends over a pot of tea, enjoy one of the home's guest entertainers or simply recline in front of their favourite film.

At Belmont Lodge, they encourage residents to take part in a range of engaging activities based on their lifestyle needs and preferences. Many of the activities take place within the home environment and include art workshops, handicrafts, flower arranging and musical evenings. In the warmer weather, they make use of their therapeutic garden environment by enjoying garden parties and barbecues. They empower individuals to enjoy those everyday routines they cherish, whether that’s having a salon blow-dry and manicure or keeping up to date with their favourite football team. All are encouraged and available. Their residents enjoy the wider community, with a thriving high street, independent shops and local park all within a short distance.

Belmont Lodge's professional catering team delivers nutritionally balanced meals that are appealing to residents.Their professional food suppliers specialise in delivering high-quality food designed specifically for the healthcare sector.

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Care Provided by Belmont Lodge Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Anastasia Abdel-Malek (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010
    • Number of floors: 2

Funding & Fees Guide for Belmont Lodge Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200
  • (these prices are only a guideline, please contact Belmont Lodge Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Belmont Lodge Care Centre Reviews (102)

Total of 102, showing 81-100
10

Belmont Lodge Care Centre has a Review Score of 10 (10.000) out of 10, based on 23 reviews in the last 2 years. Over all time Belmont Lodge Care Centre has 102 reviews.

Overall Experience

  • 81
  • 20
  • 1
  • 0
  • 0

Date Published

102
3
7
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79

Review from Caroline D (Daughter of Resident) published on 9 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of Belmont Lodge for 18 months now and has advanced Alzheimer’s. When he first arrived he was very confused, upset and angry, unable to recognise or make sense of most things. The staff have gone above and beyond their roles in making him part of the Belmont family, the
patience and love they have given to him is outstanding. The care they give offers our family great comfort and they are always commenting on how much respect and interest they have in Dad's history. The staff always remember that every resident has a past and a youth, children, grandchildren and stories of amazing achievements, they work patiently to try and unlock these memories and get a glimmer of the old person again. The communication has been faultless, especially as my brother does not live in this country. We are kept informed of weight, mood, eating progress and anything that they think we would like to hear. Belmont Lodge, on behalf of my brother and I, we thank you.

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Review from A S (Friend of Resident) published on 11 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited Belmont Lodge many times prior to March this year (closed for covid) unfortunately, with a mask etc, it was not easy for your residents to recognise me which I found difficult! He was well cared for and smiley for some of my visit but "distancing" was not easy but made bearable by the
carers and staff, who are excellent. He appears to be well and capable.

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Review from B J (Son of Resident) published on 31 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First visit to see mum in 3 months due to Corona. Staff were very professional and concise in their instruction to put on PPE. Very organised visit. Mum looks well and healthy. A good visit.

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Review from Loraine V (Daughter of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I am very pleased with the care home and the positive changes they have made. My mother has been looked after well and I am happy with the carers who go above and beyond to keep her happy.

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Review from Tom (Nephew of Resident) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The team at Belmont Lodge have done a fantastic job in the most challenging environment possible. I’ve been really impressed at how they have looked after my uncle, the other residents and their staff. The atmosphere in the home is really positive, the big smiles on the faces of the staff is testament
to that. It’s also a result of the hard work and importance Forest Healthcare place on making people happy. They’ve created a very family orientated culture in the home.

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Review from N S (Granddaughter of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As I'm only visiting for a couple of weeks, I'm trying to spend as much time with my grandmother, and as my third visit here so far, from what I have experienced; the staff are very kind, not only to my grandmother but also the other residents of the home. Everyone from my experience is loving, affectionate
and sweet!

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Review from Michelle B (Granddaughter of Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been at Belmont Lodge for 22 years. This is her home. She enjoys living here. We are always made welcome when we visit.

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Review from S C (Wife of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is very happy here. The food is very acceptable to him. Never misses food times.

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Review from P C (Brother of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is content living here. He loves the food and the staff.

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Review from F D (Daughter of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has a very homely feel. My Mum is well looked after with love and kindness.

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Review from Julie B (Daughter of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my mother who now has severe dementia. All the staff have been very caring and have supported me during some difficult decision making. My mother has been here 6 years and due to their loving care has always been happy there. Thank you to all staff, including excellent cleaners and
cooks.

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Review from Catherine S (Sister of Resident) published on 22 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I enjoy visiting Belmont where my brother is happy and well looked after. I feel welcome.

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Review from Mick W (Friend of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I visit my friend, the staff are always welcoming and helpful. The facilities in general and my friend's room are always clean and tidy. Staff are helpful when enquiring about various issues.

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Review from J B (Daughter of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Belmont Lodge Care Centre are so friendly and welcoming. When we visit Mum it's like visiting a large family. Mum is well looked after and cared for. She is well fed and she loves her food. There is often entertainment to which we are invited too. All in all, we are very happy with Belmont
Lodge Care Centre.

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Review from S C (Son of Resident) published on 6 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff.

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Review from Lillion B (Resident) assisted by family/friend published on 18 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have lived in this home for 22years and I can recommend this home to anyone. I'm very happy, the staff that work here are very kind and good. My room is lovely.

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Review from William W (Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

To the activities coordinator, I am writing this to you with thanks for your efforts to entertain the people who are staying at Belmont Lodge, Chigwell whilst they slowly recover from different illnesses. Your efforts to give residents so much comfort and enjoyment by all your kindness and patience
to help us get better and pass the morning time, making the residents feel good. Thank you and best wishes.

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Review from F B (Friend of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has been at Belmont Lodge since October 2014. She is always well looked after. Belmont is a home from home for all the residents. We are always made to feel very welcome.

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Review from Rosalind M (Wife of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find it very hard to write about how I feel about my husband living in Belmont Lodge.
I never thought we would live apart until one of us died, but now he lives in care and I can see he is being looked after with kindness and care.
I must say I feel much better that I ever thought I would, so thank
you all at Belmont Lodge for taking care of my husband for me, God bless you all. Many thanks.

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Review from Maureen B (Daughter of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice clean home for my dad. Friendly staff who are always willing to help and always make our family welcome. Dad is happy as he can be and the food that is provided always looks lovely - lots of variety. I have trust in the care home that they will care for him and meet his needs.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Belmont Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Belmont Lodge Care Centre is calculated as follows: ( (275 Excellents x 5) ) ÷ 275 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belmont Lodge Care Centre is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

Top 20 Care Homes East of England 2025

Recipient: Belmont Lodge Care Centre

Date: Friday 31 Jan 2025 More details

Top 20 Mid-size Care Home Groups 2025

Recipient: Forest Healthcare

Date: Friday 31 Jan 2025 More details

Top 20 Care Homes East of England 2024

Recipient: Belmont Lodge Care Centre

Date: Wednesday 31 Jan 2024 More details

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Meet the Team (1)

Anastasia

Anastasia Abdel-Malek

Job Title: Centre Manager

Joined: 2021

My name is Anastasia and I am the Home Manager at Belmont Lodge Care Centre. I have worked in Health & Social Care for many years and bring extensive experience to the role. I am passionate and care deeply about enhancing the resident’s lives. I manage Belmont Lodge to the very highest standards.