24 hour access to the home is welcomed.
Parking is available outside the home
Belamacanda has a Review Score of 9.6 (9.571) out of 10, based on 10 reviews in the last 2 years. Over all time Belamacanda has 31 reviews.
Review from I S (Father of Resident) published on 9 May 2024
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Review from Patricia K (Sister of Resident) published on 2 May 2024
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Review from Diane B (Mother of Resident) published on 1 May 2024
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Review from A J (Niece of Resident) published on 1 May 2024
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Review from Ben F (Resident) published on 26 April 2024
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Review from Ian F (Father of Resident) published on 22 April 2024
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Review from David C (Brother of Resident) published on 6 July 2023
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Reply from James Key, Regional Manager at Belamacanda
Thanks for taking the time to review, and for your kind words acknowledging the good atmosphere and positive staff interaction within the home. I will make sure this is passed on to the staff and management at Belamacanda.
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Review from A J (Relative of Resident) published on 4 July 2023
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Review from Ann H (Mother of Resident) published on 4 July 2023
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Review from Kim B (Resident) published on 9 May 2023
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Review from I M (Mother of Resident) published on 31 August 2022
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Review from D J (Brother of Resident) published on 31 August 2022
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Review from Annalee R (Resident) published on 24 February 2022
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Review from Tracey H (Resident) published on 11 March 2021
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Review from Hazel W (Respite Resident) published on 6 March 2021
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Review from J M (Father of Resident) published on 8 April 2020
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Review from Jenny L (Resident) published on 19 March 2018
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Review from J L (Resident) published on 8 March 2018
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Review from Ian S (Resident) published on 8 March 2018
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Review from Scott H (Resident) published on 8 March 2018
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The Review Score of 9.6 (9.571) out of 10 for Belamacanda is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.571 for Belamacanda is calculated as follows: ( (82 Excellents x 5) + (23 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 119 Ratings = 4.571
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Belamacanda is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Sep 2017
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 17 Mar 2025
Single no en-suite
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Job Title: Registered Home Manager
Helen is the dedicated home manager at Belamacanda