Bings Hall

Chelmsford Road, Felsted, Great Dunmow CM6 3EP
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7.0 51 Reviews
  • Bings Hall, Great Dunmow
Bings Hall is a newly refurbished and managed homely residence which provides 24-hour care and assistance for its residents with a range of needs including dementia, stroke, MND, cancer and end of life care, and also provide daycare and respite services.

Bings Hall is situated in the beautiful historic village of Felsted with a lovely garden and surrounding grounds with easy access to shop facilities, local pubs, village tea rooms, restaurants and local amenities all within walking distance.

The home is situated near Stansted, Chelmsford and Braintree, with regular bus routes to surrounding towns and villages.

Bings Hall prides themselves on being able to have chefs prepare wholesome home-cooked meals, cakes and pastries. Whilst always being able to meet the requirements of various balanced, nutritional and dietary requirement needs of residents. Menus are changed on a fortnightly basis with residents and family members being able to have direct input.

Bings Hall is a home away from home with a family atmosphere that makes all residents and families alike to feel welcome. Offering a programme of activities, which can also be tailored to each resident’s needs, along with individual outings and planned external activities.

The home has a strong relationship with healthcare professionals such as local GP’s, District Nurses, Hospitals, Hospices and other medical professionals, they also offer hairdresser services, chiropodist and reflexology when desired.

Bings Hall sees staff as part of the family and prides themselves on the fact they ensure that all staff are trained and qualified to the highest of standards providing regular training, updating and re-qualification in order to be able to continually offer, deliver and provide a high level of care.

Bings Hall are very excited and pleased to say they are also in the process of being accredited with The Gold Standards Framework.

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Care Provided by Bings Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 17 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Family First Residential Care Homes Ltd
  • Person in charge
  • Carla Henriques (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 1

Funding & Fees Guide for Bings Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,300
    • Self-Funded Residential Dementia Care £1,250 – £1,400
    • RESPITE Self-Funded Residential Care £1,200 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,250 – £1,450

  • These prices are only a guideline, please contact Bings Hall to find out the exact price for your requirements.
  • (these prices are only a guideline, please contact Bings Hall to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No Appointment Necessary


  • Parking

  • On site parking for 10 cars


Bings Hall Reviews (51)

Total of 51, showing 1-20
7.0

Bings Hall has a Review Score of 7.0 (7.044) out of 10, based on 1 reviews in the last 2 years. Over all time Bings Hall has 51 reviews.

Overall Experience

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Review from Veronica G (Daughter of Resident) published on 6 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum went to Bings Hall in June as her dementia was deteriorating and she was unable to stay in her own home safely. We had excellent carers and our family was actively involved and on standby 24 hours a day.
Mum never wanted to go into a home. However, she was confused in her own home as she didn't
know where home was.
The Bings Hall team (staff and management) are very caring and helped her get used to her new environment. We were advised to let them help Mum adjust and stay away for a short while. This was traumatic for all of us, including Mum.
However, the team have worked wonders with Mum and whilst she doesn't necessarily know where she is, she is safe, settled, well cared for, enjoys her food and has made new friends that all support her. We are able to visit when we want and we are now able to take her our for a walk or a ride. She is comfortable going back to the home as she recognised it.
She enjoys the food, the safety, the activities, the staff and the company of her fellow residents.
She is looking well and is thriving now.
Well done and thank you to the Bings Hall team, staff and management!
P.S. As an aside, my frustrations are washing and bedding arrangments despite name tapes on most things. Hairdressing availability is limited.

Reply from Carla Henriques, Manager at Bings Hall

Thank you very much for your wonderful review. I will make sure to share it with the team. It's an honour for us to take care of your mother and see how you support not only her but also the team. I recognise and understand your frustrations and please be assured that we are working to address the issues.


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Review from Rebecca H (Granddaughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care has always been given to my grandmother. She always seems happy to be there. She is treated so well by the staff, she is always happy to see them, usually more than when family come to see her.

Reply from Carla Henriques, Manager at Bings Hall

Thank you so much for your lovely review. We are very lucky to have the privilege of having your grandmother with us and making amazing memories with us. I would like to highlight that it is always a pleasure to have you and all your family visiting, all of you are part of our enormous family. Lots of love.


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Review from Christine M (Daughter of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my parents were residents at Bings Hall until recently, my father died. The staff rang us immediately and were wonderful to my mum and to the rest of the family. W have found the staff extremely caring and competent at their jobs. The food looks good and the cook will always do her best to cater
for their likes and dislikes. Mum always looks clean. Her medical needs are noted. Medications are given as required. We are very happy with Bings Hall. A gem of a care home.

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Review from Jenny J (Daughter of Resident) published on 30 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that the care my mother experienced at Bings Hall was exceptional.
The staff were so caring not only to my mother but to the extended family too.
We were as important as the residents. The care was second to none.

Reply from Carla Henriques, Manager at Bings Hall

Thank you so much for your lovely comments. Caring for your Mum was an absolute pleasure, personally, for myself, she will always be an example of courage and resilience (my speedy Gonzalez). Please ensure that you pop in at any time you are more than welcome and of course, we would love to hear news around July. We miss you.


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Review from Diana B (Wife of Resident) published on 30 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is well cared for with dignity and love. There is a happy, homely atmosphere when I visit, and staff are constantly aware of all that is happening. They have gone to great lengths to allow safe visits during the lockdown, which is most appreciated. Their patience is amazing. Staff are also
attentive to my request and/or suggestions. The light, airy conservatory and garden are a great asset to comfort and happiness.

Reply from Carla Henriques, Manager at Bings Hall

Thank you for your comments. We are a big family and each member is unique and very important to us as well as their own families, definitely we are lucky! We are the team of "trying" every day our best to ensure that our residents and their families have the best experiences possible.


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Review from Connie J (Granddaughter of Resident) published on 27 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely individualised care. Every effort is made to make residents and their relatives feel at home. The little touches really do make a big difference, including a homemade birthday cake. Thank you for all that you do.

Reply from Carla Henriques, Manager at Bings Hall

Thank you for your kind comment. I will pass the message of appreciation to the chef. With strange times that all of us have been living for the last year, it's so important to keep our residents close to their families and friends.


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Review from Susan D (Daughter of Resident) published on 26 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister and I are happy with Bings Residential Care home, staff and management. All the meals are freshly made each day and of a high standard, when required the staff will assist our mum with her food. We believe that Mum receives the personal touch from all staff.

Reply from Carla Henriques, Manager at Bings Hall

Thank you so much for your kind comments, it's always our priority to ensure the wellbeing of our lovely residents.


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Review from Helen P (Daughter of Resident) published on 18 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at Bings Hall for nearly 2 years. The care has been exceptional and she is physically thriving. She suffers with dementia and has been slowly declining but the home offers stimulation and deals with any behaviour she may exhibit with compassion.
Throughout the pandemic the staff
have been thorough in keeping all the residents safe whilst still allowing family to have contact.
I highly recommend Bings Hall.

Reply from Carla Henriques, Manager at Bings Hall

Thank you Helen for those lovely words about the care team. I will ensure this is given as feedback to the team. It makes me immensely proud and happy that you are pleased with the service that we provide, it's a pleasure to see how happy your Mum is here as a part of this big family. Many thanks.


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Review from A S (Son of Resident) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care at Bings Hall is excellent. Staff are caring and considerate to residents and always friendly and welcoming to visitors.

Reply from Carla Henriques, Manager at Bings Hall

Thank you for taking the time to submit a review. Our residents' wellbeing is our main priority and it is great to hear that you are pleased with the quality of care. It is a pleasure to care for your mother, she is a very special lady with a great character.


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Review from Hazel F (Daughter of Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since July 2020. She came straight from the hospital on the recommendation of the discharge team. She has taken some time adjusting, but the staff have supported her with attentive kindness. I now have the peace of mind that she is safe day and night. The care at Bings Hall
is outstanding. I am impressed that there are no agency staff and she has been able to get to know all staff well.

Reply from Carla Henriques, Manager at Bings Hall

Thank you for your kind words. We are all very pleased that your mum has settled so well with us, it is a pleasure to have her as a part of our family at Bings Hall. I will pass your kind words on to the care team.


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Review from David W (Grandson of Resident) published on 30 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been at Bings Hall for a few months now. Since being at Bings Hall she is so much more happier. We can not fault the staff, nothing is to much for them. Bings Hall is kept clean and tidy and there are lots of activities going on for residents.

Reply from Carla Henriques, Manager at Bings Hall

Bings Hall's family want to say thank you for your kind feedback, is highly appreciated.


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Review from Jane G (Daughter of Resident) published on 19 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care that Bings Hall provides to our Mother. Mum has just had her 90th Birthday celebration at Bings. They provided a wonderful buffet and entertainment for Mum, her friends, and family. This is a very nice home and we are very happy for our Mum to be here.

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Review from N L (Granddaughter of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every aspect of the care for my granny is excellent. The premises are very well kept but the most important element is the care by the staff. They always go well beyond what is expected, going the extra mile for all the folk concerned at every opportunity. I have no hesitation in recommending Bings
Hall to anyone.

Reply from Carla Henriques, Manager at Bings Hall

Thank you for your positive review, I will pass your feedback to our team. At Bings Hall we pride ourselves on the high standards of care we provide to all of our residents.


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Review from Cornelia C (Friend of Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The friends have only been in the home for two months and I visit once a week. The home is clean, the staff friendly and I am always asked if I would like a drink.
My friends seem very satisfied with their treatment although they would like to be in their own home which is understandable.
I cannot
say anything about the management, safety or activities or value for money as I don't know the fees.

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Review from Robert S (Son of Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff and atmosphere very caring and pleasant.

Reply from Carla Henriques, Manager at Bings Hall

Thank you for your lovely comment. It is our pleasure and privilege to look after an amazing lady.


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Review from J R (Son of Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Bings Hall is a small but well-appointed care home with refurbished facilities and a good staffing/care level.
Food and comfort are good and the staff are friendly and caring, meeting the needs of the residents.
I would have no reason not to recommend Bings Hall.

Reply from Carla Henriques, Manager at Bings Hall

Thank you for taking the time and effort to make this review. It is a pleasure to care for your mother and we are very happy you can trust us to care for her well. Your visits always delight our team.


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Review from Frederic G (Son of Resident) published on 10 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the standard of care provided for my father at Bings Hall. The staff are extremely friendly, professional and happy to answer any questions raised and offer information on my father's general well-being. Activities are well planned and special efforts are made to celebrate birthdays
whilst ensuring families feel welcome to call at any time.

Reply from Carla Henriques, Manager at Bings Hall

Thank you for your lovely comment. Our team is always very happy to go an extra mile to ensure our residents and families feel at home.


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Review from Alan (Son of Resident) published on 7 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After Mum, also a resident of Bings Hall, passed away last March, the staff looked after Dad faultlessly. When he became ill over the summer they were wonderful, caring for his every need and during his last days, made sure that he was never alone. I cannot fault the care, attention and devotion of
the staff. We know Dad had the best possible care in the last days of his life. Thank-you!

Reply from Carla Henriques, Registered Manager at Bings Hall

Thank you so much for your comments. We had the amazing pleasure to look after a brave lady and a wonderful and sweet gentleman. We were so lucky to have their company as a part of this big and warm family. We miss all of your visits!!!


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Review from Ruth M (Niece of Resident) published on 20 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Great uncle was admitted to this care home for respite care, and he requested it become a more permanent stay. He was very happy here and his physical appearance greatly improved since arriving. He settled in well and showed an interest in activities laid on by the home; a great improvement on the
isolated life that he led at home. Sadly he only got to enjoy Bings Hall for eight months, but we were very glad that he was so well looked after.

Reply from Carla Henriques, Manager at Bings Hall

Thank you for your lovely comment. It was a pleasure looking after your great uncle, he will be sadly missed as will your visits. Please pop in for a drink if you are passing, it would be nice to see you.


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Review from A E (Daughter of Resident) published on 17 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Bings Hall in the latter part of last year. My family have been very pleased with the care she is receiving. Her newly decorated upstairs room is beautiful and she enjoys the space and the lovely view from the garden. The staff are excellent and very welcoming to visitors. There is
always a cup of tea and home made cakes on offer! It is a great relief to me to know that my mother, who is in her nineties, is being very well looked after.

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Current Review Score: 7.0 (7.044)

Overview of Review Score

The Review Score of 7.0 (7.044) out of 10 for Bings Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.750 for Bings Hall is calculated as follows: ( (9 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 12 Ratings = 3.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.294 Points relating to the number of positive Reviews for Bings Hall is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4. 1 Positive Reviews ÷ 3.4 = 0.294

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jan 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Frequently Asked Questions about Bings Hall

What types of Care is Bings Hall registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bings Hall provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bings Hall have?

There are 13 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Bings Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bings Hall to the centre of Great Dunmow?

3.3 mile(s) as the crow flies, distance by road may be significantly further.