Bings Hall

Chelmsford Road, Felsted, Great Dunmow CM6 3EP
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7.0 51 Reviews
  • Bings Hall, Great Dunmow
Bings Hall is a newly refurbished and managed homely residence which provides 24-hour care and assistance for its residents with a range of needs including dementia, stroke, MND, cancer and end of life care, and also provide daycare and respite services.

Bings Hall is situated in the beautiful historic village of Felsted with a lovely garden and surrounding grounds with easy access to shop facilities, local pubs, village tea rooms, restaurants and local amenities all within walking distance.

The home is situated near Stansted, Chelmsford and Braintree, with regular bus routes to surrounding towns and villages.

Bings Hall prides themselves on being able to have chefs prepare wholesome home-cooked meals, cakes and pastries. Whilst always being able to meet the requirements of various balanced, nutritional and dietary requirement needs of residents. Menus are changed on a fortnightly basis with residents and family members being able to have direct input.

Bings Hall is a home away from home with a family atmosphere that makes all residents and families alike to feel welcome. Offering a programme of activities, which can also be tailored to each resident’s needs, along with individual outings and planned external activities.

The home has a strong relationship with healthcare professionals such as local GP’s, District Nurses, Hospitals, Hospices and other medical professionals, they also offer hairdresser services, chiropodist and reflexology when desired.

Bings Hall sees staff as part of the family and prides themselves on the fact they ensure that all staff are trained and qualified to the highest of standards providing regular training, updating and re-qualification in order to be able to continually offer, deliver and provide a high level of care.

Bings Hall are very excited and pleased to say they are also in the process of being accredited with The Gold Standards Framework.

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Care Provided by Bings Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 17 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Family First Residential Care Homes Ltd
  • Person in charge
  • Carla Henriques (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 1

Funding & Fees Guide for Bings Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,300
    • Self-Funded Residential Dementia Care £1,250 – £1,400
    • RESPITE Self-Funded Residential Care £1,200 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,250 – £1,450

  • These prices are only a guideline, please contact Bings Hall to find out the exact price for your requirements.
  • (these prices are only a guideline, please contact Bings Hall to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No Appointment Necessary


  • Parking

  • On site parking for 10 cars


Bings Hall Reviews (51)

Total of 51, showing 21-40
7.0

Bings Hall has a Review Score of 7.0 (7.044) out of 10, based on 1 reviews in the last 2 years. Over all time Bings Hall has 51 reviews.

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Review from D T (Granddaughter of Resident) published on 1 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Gran was admitted to Bings Hall in September 2017 for emergency respite care, and has been there ever since, since it was subsequently decided that she was not fit to return home. The care that she has received has been superb. Her room is comfortable and well looked after. The staff cannot be faulted
in any way, they are throughly professional and go out of their way to try to make my Gran feel 'at home'. They have also been extremely helpful to us all in coping with her illness. All my family are equally impressed with Bings Hall.

Reply from Carla Henriques, Manager at Bings Hall

Thank you for your review, it is really good to know the residents are happy and the families feel safe leaving their loved ones in our care.


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Review from Mark K (Son of Resident) published on 30 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team work so hard to make my mother’s stay at Bings Hall so bearable in her twilight years.
They do it with such care and love.

Reply from Carla Henriques, Manager at Bings Hall

Thank you so much for your lovely comments. You are part of OUR family and it is a pleasure to care for your mother.


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Review from B W (Daughter of Resident) published on 25 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When my mother could no longer look after herself, we were very lucky that Bings Hall had a spare room. It was home from home as much as was possible and the carers were very kind. They made my mother's last days as comfortable as possible and the family were very grateful for all they did for her.

Reply from Carla Henriques, Manager at Bings Hall

It was a pleasure to care for your Mum. Thank you for your lovely comments.


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Review from Lauren J (Niece of Resident) published on 24 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent standard of care provided. My aunt is well looked after, her needs are well met and she is really happy. Staff are attentive and friendly, always willing to go the extra mile and very approachable. Management always willing and available to answer any questions or queries. Lots of varied activities
on offer within the home.

Reply from Carla Henriques, Manager at Bings Hall

Thank you so much for your lovely comments.


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Review from T A (Son of Resident) published on 24 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the carers and the manager are friendly and kind. When my Mother passed away, the carers treated her with care and respect. They were so supportive of the whole family. Bings Hall is a small family run home and has a lovely homely feel.
My Mother was very settled during her 2 and a half years
at Bings. Thank you for providing excellent care throughout that time.

Reply from Carla Henriques, Manager at Bings Hall

Thank you for your kind review.


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Review from Jenny J (Daughter of Resident) published on 24 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 93-year-old mother has been a resident at Bings for nearly 2 years. When we originally chose a home for her, Bings stood out. With only 15 or so residents the care is very individual, my mother sees the same faces all the time and the layout means there is a constant flow of carers and visitors
buzzing around keeping life interesting. We are full of admiration for the manager and her staff, who are unfailingly bright, kind and attentive. The food is excellent, varied and tasty. It’s cooked fresh on the premises by staff in the kitchen who also serve, so build up good relationships with the residents. Bings really is like a home where people care.


I have recommended Bings to several friends and would have no hesitation in doing so again in the future.


Reply from Carla Henriques, Manager at Bings Hall

Thank you for your review. Mum is one of our precious stones, she is lovely to be around and interacts with all the team.


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Review from Jane B (Daughter of Resident) published on 27 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad spent the final few weeks of his life at Bings Hall and was happy and contented there. He enjoyed his cooked breakfasts and the live entertainment.
The staff were very caring and helpful towards dad and it was a homely place to reside in and visit.
Thank you again to all the staff who looked after
dad.

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Review from Rob (Resident) published on 23 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A nice home and a good caring staff.
Location is fairly good, in the Heart of Felsted.
My uncle was well looked after during his time there.
I thank the staff for all their help.

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Review from Linda J (Daughter of Resident) published on 26 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Bings Hall for 6 months following a serious stroke and she had Alzheimer’s disease. The staff are all very kind and caring. Nothing was too much trouble and mum smiled such a lot and enjoyed the activities, especially bingo and the music sessions. The cooks were exceptional
too, going the extra mile. Thank you all so very much. It was very reassuring to know mum was cared for by such kind, compassionate carers in her final months of life. I enjoyed being there frequently with mum and was made very welcome.

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Review from P R (Son of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's like a home from home for the residents. All home cooked food and excellent staff to make Bings Hall run smoothly so the residents are always happy.

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Review from Norma R (Friend of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Only a friend but visited weekly.
Thought Bings Hall to be very lovely. The staff were always welcoming and kind. My friend was always clean, tidy and well cared for.

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Review from Paul K (Son of Resident) published on 18 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful small caring home, extremely efficiently ran, very personal attention given with love and affection.

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Review from L M (Daughter of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent, they assist with the integration of new residents in a kind and professional manner, making it a relaxed and safe environment, enhancing confidence in the transition from home to care home. The home itself is a home from home. Fabulous home cooked meals, lovely rooms and high
quality of care. It is managed extremely well and communication from home to residents' family is open and informative. I would definitely recommend Bings Hall.

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Review from C M (Son of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our ninety-year-old mother suffers from mixed dementia and moved to Bings Hall when it became clear that her health was declining rapidly. Imagine our relief when in a matter of weeks her general health and well being dramatically improved, as a result of the care provided by Bings Hall staff and the
excellent facilities. She is clearly settled there and is enjoying the stimulation and the daily routine.

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Review from Gill T (Daughter of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Bings Hall for a few months and she has been treated with respect and nothing is too much trouble. The staff are brilliant, friendly and welcoming. I would highly recommend this home.

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Review from Rosemary W (Daughter of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was resident in Bings Hall for four and a half years. In all those years, I never once saw the staff treat her, or any of the other residents, with anything but kindness - however awkward they were being.
My mother looked at them as her extended family, especially towards the end of her life.
She
died at the end of August 2017, in her own bed and her family were all so pleased her life ended with dignity in a home where she was loved and cared for so well.

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Review from Tim V (Son of Resident) published on 6 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I do not need to add to what I have indicated by the ratings below. My siblings and I were delighted to have found a home with such high standards, less than a quarter of a mile from where we grew up and the home which our mother loved.

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Review from Ruth B (Granddaughter of Resident) published on 24 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very attentive, patient and friendly staff.
I have only seen one room but it was lovely and big, bright with an en suite. Great decor (recently done apparently) and double glazed.
My Grandma says the food is superb and that's high praise! They bring us tea and cake when we visit and it's always yummy.
We feel relieved that Grandma is in such good hands.

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Review from Stewart R (Son of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum was not happy with home care, so I decided to put her into the care of Bings.
She has been well looked after and feels happy and comfortable.
I also feel happy that she is safe and being cared for.
I visit every couple of days and am always made welcome.
All decisions regarding her care have
been discussed and agreed upon.

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Review from L S (Daughter of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bings Hall cares for my mother extremely well. The staff are kind, considerate and very attentive. They always try to give my mother freedom of choice about what she would like to do and are very patient with her. Always highly attentive to medical needs and thorough in their all round care. Most of
all, the premises and staff create a really homely feel and the food is excellent.

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Current Review Score: 7.0 (7.044)

Overview of Review Score

The Review Score of 7.0 (7.044) out of 10 for Bings Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.750 for Bings Hall is calculated as follows: ( (9 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 12 Ratings = 3.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.294 Points relating to the number of positive Reviews for Bings Hall is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4. 1 Positive Reviews ÷ 3.4 = 0.294

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jan 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

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