Blenheim House

39/41 Kirby Road, Walton on the Naze CO14 8QT
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9.6 73 Reviews
  • Blenheim House, Walton on the Naze
Blenheim House is an innovative care home with 54 luxury bedrooms, a private landscaped garden, a selection of lounges and physiotherapy facilities.

Residents being cared for at Blenheim House have the advantage of being located close to sea views, in the pleasant community of Walton-on-the-Naze.

Regular days out ensure that residents experience a varied day-to-day lifestyle, with many health benefits and an experienced team of carers to call upon for any problems.

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Care Provided by Blenheim House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lynsey Smith (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (51)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Blenheim House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,200
    • Self-Funded Residential Dementia Care £950 – £1,200
    • RESPITE Self-Funded Residential Care £1,000 – £1,000
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,000
  • (these prices are only a guideline, please contact Blenheim House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Blenheim House Reviews (73)

Total of 73, showing 21-40
9.6

Blenheim House has a Review Score of 9.6 (9.567) out of 10, based on 25 reviews in the last 2 years. Over all time Blenheim House has 73 reviews.

Overall Experience

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  • 18
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Date Published

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Review from Jane T (Daughter of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been very pleased with the care our mum has received since coming into the home in May. Mum has advanced dementia and needs a lot of reassuring. The staff are very attentive and very helpful. The atmosphere is very homely and friendly which is a reflection of the staff. We are kept informed
of any events, i.e. Mum had a fall.
When Dad was in as well, he could be aggressive and they handing him well.

Reply from Marlene Ashard, Home Manager at Blenheim House

Thank you, Jane. We appreciate you taking the time to complete the review and for your support.


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Review from R T (Daughter of Resident) published on 23 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been quite agitated at times because he has never been restricted. I fully understand why he is not able to leave the home unattended but I also understand his frustration. The staff have also been understanding in this and have managed to settle him.

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Review from Heather M (Wife of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband resided in Blenheim House Care Home for eight months and the care from staff was above and beyond.
Nothing was too much trouble. They helped me to sort out and source aspects of care needs that he required.
I was extremely happy with his care.

Reply from Marlene Ashard, Home Manager at Blenheim House

Thank you, Heather. Your support is very much appreciated.


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Review from Charles G (Husband of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is alright as far as we, the family, are concerned and the staff, are very kind and helpful, and the manager are great people to look after my wife are concerned.

Reply from Marlene Ashard, Home Manager at Blenheim House

Thank you. Charles. It was kind of you to give this feedback


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Review from D S (Brother of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager is fantastic!

Reply from Marlene Ashard, Home Manager at Blenheim House

Thank you. Your support is much appreciated.


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Review from T L (Niece of Resident) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very good with my auntie, and she seems at ease there. The staff will always answer any questions or concerns we have. My aunt seems very happy within the home.

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Review from A C (Respite Resident) published on 6 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience here was fantastic, every member of staff was kind and considerate and couldn't do enough for me. I was so pleased to hear that they had people for respite. I will certainly be coming back. I could find no fault in anyone or anything.

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Review from P R (Daughter of Resident) published on 5 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager of this home I feel goes above and beyond to ensure the residents come first.
Whenever we visit everything is not only so clean but also homely. I know that my mum is getting exceptional care in the home and I don't have to be stressed about her.

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Review from S R (Granddaughter of Resident) published on 4 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my nan has been in the home I know that she has been looked after which makes me very happy. The manager and staff are all very professional and very caring.

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Review from Lee F (Son of Resident) published on 1 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I think it's common knowledge that Blenheim House had some managerial problems in the past and that the home wasn't running in the manner that we all expected but then, the new manager appeared!
Since her arrival and her staff rallying to her leadership, the home is now exemplary and I would have no
qualms of recommending it to anyone who had loved ones in need of care.

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Review from Rachel S (Daughter of Resident) published on 30 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Blenheim House unable to walk and very poor appetite, with the help and encouragement of the staff Mum soon flourished. I found the staff at all times treated Mum as though she was the only resident. Nothing was too much trouble. The love and attention they showed Mum was beyond
anything we could have wished for. Mum loved both the staff and the home, she always said home good the food was, always cooked from fresh. At Mum's death, all the staff showed great compassion and dignity for both Mum and me and my husband, we were by Mum's side as she passed away. The staff always made us feel very welcome when we visited Mum. We both said if in later life we had to go into a home we would hope it's like Blenheim. A big thank you to all the staff.

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Review from Marion C (Daughter of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has respite here at Blenheim House. The carers are amazing, treat residents with the care, dignity and respect that they deserve. The food that is served is lovely. The Christmas party was lovely, so pleased to see my mum and other residents enjoying themselves including the staff. There is always
entertainment singers etc., it's lovely to see residents singing along and enjoying themselves.

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Review from S F (Daughter of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in the care of Blenheim House for a short period of time. I think the staff do a grand job caring for the elderly. When I visit, I notice at times that the carers are very stretched at times and they really have their work cut out.

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Review from Martin S (Son-in-law of Resident) published on 19 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have found the home to be very comfortable for my Mother in law.
We can see that she is very well cared for both day and night.
All the staff are very kind and treat her with consideration and respect at all times.
The home lay on regular entertainment often twice a week, which my
Mother in law really enjoys.
She tells us that all the meals are lovely with a good choice.
Thank you to all at Blenheim House.

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Review from Lynn R (Daughter of Resident) published on 15 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was only here at Blenheim for a short time but was always treated with care and consideration. We found all the staff from the manager through to the cleaning staff are always friendly and helpful.
The carers were excellent, treating my father with dignity and dealing with his many needs,
especially towards the end of his life, with consideration. Thank you to you all.

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Review from K R (Daughter of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother stayed for 3 weeks and I would like to thank the manager and care staff for the excellent level of support provided.

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Review from C B (Son of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Blenheim House highly enough.
They were attentive, kind and thoroughly professional towards my mother in very challenging circumstances.

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Review from Robert W (Son of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident of Blenheim House since early January 2018. During her stay she seems to have settled in very well and appears to have made a number of friends amongst other residents and staff. Due to my Mothers dementia condition she needs constant reassurance and kindness by staff,
which I can tell she gets 24/7 in a warm, friendly environment provided by all the staff and manager at Blenheim House.

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Review from D T (Daughter-in-law of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean and tidy and the staff are very helpful and happy and always interacting with the residents. The manager is polite and always there to talk and provides the home with different activities for all the residents.
My mother-in-law is very happy living there and always looks clean and
tidy. They always have home cooked food and a balanced diet which is excellent. That's what my mother-in-law likes and a good variety of food and drink.

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Review from Riley H (Grandson of Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my nan on a regular basis at Blenheim House. She always seems happy and only says good things about the home, staff and meals that always look amazing. She compliments the activities as they always seem to do things my nan likes to do. Personal experience with the home staff and manager are
that the home is well led and the staff always seem to be happy. I like the fact that the staff appear to have worked at the home for a while and it is nice to see familiar faces on every visit - Keep up the good work.

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Current Review Score: 9.6 (9.567)

Overview of Review Score

The Review Score of 9.6 (9.567) out of 10 for Blenheim House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.567 for Blenheim House is calculated as follows: ( (191 Excellents x 5) + (70 Goods x 4) + (17 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 284 Ratings = 4.567

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blenheim House is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Aug 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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