Bradbury House

New Street, Braintree CM7 1ES
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9.8 66 Reviews
  • Bradbury House, Braintree
The home enjoys an enviable reputation for delivering the very highest standards of residential care in a homely and friendly environment in Braintree and is conveniently located close to a range of amenities including shops, cafés, pubs, a museum and theatre which residents visit regularly including the weekly market.

This home is renowned for its ‘home from home’ ambience, including period features, such as wooden beams and the inglenook fireplace in the living room, which contribute to the home’s comfortable and welcoming atmosphere. Life at Bradbury House has a real community feel, offering an inviting dining area, where residents enjoy home-cooked meals and if they wish to do so they can help themselves to a drink at the bar. When the sun is shining residents can take the opportunity to relax on the front patio.

The social atmosphere is enhanced by a flexible programme of activities and events which focus on physical and emotional health and wellbeing while looking to make the most of personal interests.

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Care Provided by Bradbury House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care

Good to Know

  • Person in charge
  • Sheree Burleton (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (18)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002

Funding & Fees Guide for Bradbury House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £995
    • RESPITE Self-Funded Residential Care from £1,145
  • (these prices are only a guideline, please contact Bradbury House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Wheelchair Access

Bradbury House Reviews (66)

Total of 66, showing 1-20
9.8

Bradbury House has a Review Score of 9.8 (9.837) out of 10, based on 18 reviews in the last 2 years. Over all time Bradbury House has 66 reviews.

Overall Experience

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  • 18
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Date Published

66
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Review from Carole C (Daughter of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Bradbury House are excellent, so caring, very aware of clients' needs and care, ready to listen to any family member who has any issues or questions with their relative. The management is extremely proud of their staff and clients and very attentive to all. If there are any issues, they
are dealt with immediately. I am so happy we found this lovely place for our mum, who now thinks she is at a holiday camp.

Reply from Sheree Burleton, Home Manager at Bradbury House

Thank you so much for your kind words regarding Bradbury House. We're absolutely delighted to hear that your mum feels like she's on holiday - what a lovely sentiment! It's reassuring to know that our staff's dedication and attentiveness have made such a positive impact. We're incredibly proud of our team and the care they provide and your feedback truly means the world to us. Thank you for taking the time to share your experience!


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Review from Michael B (Son of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so happy with the care my mum is receiving at Bradbury House. Her health has noticeably improved since she has been there and we are relieved that she is receiving such great care. The manager is always working hard every time we see her, the administrator has been a great help with finances
and the activities lady is always offering a varied and interesting choice of activities and events. Please pass on my family's thanks to all the staff there.

Reply from Bradbury House, Home Manager at Bradbury House

Thank you so much for your wonderful feedback, Michael, we're delighted that Mum's health has improved and that you've been given some relief. We appreciate your recognition of our team and will be passing your kind words on to them!


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Review from D B (Mother-in-law of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved in December. This care home has a very cosy feel and feels more like a B&B than a care home. That is a compliment as I viewed many care homes and they all felt clinical. Bradbury House has a lovely feeling when you walk in. Every carer is exceptional, including the management
and all staff that work here. Chef, cleaner, handyman are all very lovely. I am very happy my mother-in-law is here. I would only say that on some occasions they seem short-staffed but otherwise, very impressed.

Reply from Home Manager, Bradbury House at Bradbury House

Thank you so much for your review and for recognising the different departments of our team and our dedication to our roles. Your feedback is greatly appreciated and your comments will be passed on and addressed.


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Review from C M (Sister of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only congratulate Bradbury House on the wonderful care that they give to my brother. Having attended many of their functions, spoken to many of their residents, I have only seen happy faces and happy people.
My brother is a changed person since being in Bradbury House and I cannot praise the
wonderful staff enough.

Reply from Home Manager, Home Manager at Bradbury House

Thank you so much for your amazing feedback it means so much to our team! We're absolutely delighted to hear that your brother's life has seen such a positive change and we're so happy to have him in the Bradbury House family!


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Review from Karen H (Daughter of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we first visited Bradbury House, I knew it was where I wanted my mum to live. The place immediately felt homely, and the staff we met were great. The food is lovely, and all the staff are so caring to every resident. They have different activities every day, which is great for my mum as she likes
to keep busy. I can visit anytime and always feel welcome. Nothing is too much trouble. Bradbury House is definitely a home-from-home.

Reply from Home Manager, Home Manager at Bradbury House

Thank you for taking the time to write such a wonderful review; it means so much to our team to be recognised for our hard work and high quality of care. We're thrilled to see that Mum is enjoying the many activities and that Bradbury House feels like a home-from-home for you both!


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Review from B B (Wife of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Bradbury House for just over nine months. He is happy, relaxed and enjoys the many and varied activities and outings. He says the food is always very good and his 24-hour care is excellent.
I have noticed that the staff give every resident their individual time and care with
a smile. The manager sets a fine example by being proactive and friendly, which means that the atmosphere of the home is always warm and a joy to visit .

Reply from Sheree Burleton, Home Manager at Bradbury House

Thank you, we are so pleased to read your wonderful comments about the care your husband is receiving at Bradbury House; the team were thrilled with your feedback as we strive for person-centred care for all our lovely residents. Thank you.


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Review from Simon F (Nephew of Resident) published on 6 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bradbury House in Braintree has been outstanding in every aspect from our experience. The level of care and effort shown by every member of the staffing team has been beyond our expectation. This is not just for the care provided but the activities, dining and support provided. The overall feeling set
in an older style building with a historical connection to Braintree creates more of a family home environment rather than that of a residential home, although every level of support is provided. The freedom to visit at any time and regularly witness life at Bradbury House along with the regular social media updates is so reassuring for the family. In our opinion, Bradbury House is an excellent residential care home. The monthly rate for staying at Bradbury House is exceptionally good value from our experience.

Reply from Home Manager, Home Manager at Bradbury House

Thank you Simon for taking the time to leave us a review and for your lovely comments about our home, activities, food and team at Bradbury House. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.


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Review from Michaela F (Daughter of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Bradbury House for a few months now and has received kind and compassionate care from all the team. He has had a couple of appointments at hospital which have been organised without hassle.
I visit unannounced and always find him clean and tidy. The other residents are all happy
as well when I visit.

Reply from Home Manager at Bradbury House

Thank you, Michaela, for taking the time to leave us a review and for your lovely comments about our home and the care your father has received at Bradbury House. Your feedback will be shared with the team.


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Review from A F (Son of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are kind and caring. My mother is immobile with dementia but feels safe at Bradbury House. She is comfortably warm in her room and has enough to eat and drink. My mother prefers to stay in her own room but I think she should be made to join in some activities with the other residents. She did
enjoy the Christmas Party and joined in the singing. Thank you.

Reply from Home Manager at Bradbury House

Thank you for taking the time to leave us a review and for your comments about our home and team at Bradbury House. It is lovely to hear your mother enjoyed the Christmas Party. Your feedback will be shared with the team.


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Review from Shirley F (Sister of Resident) published on 21 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have, myself, been a carer for twenty-four years. I have to say, Bradbury House is one of the best I have seen. My sister is the happiest I have seen her for a very long time. I have no concerns, and it makes me happy to see her so well looked after. It also gives all the family peace of mind. Thank
you for your time.

Reply from Home Manager, Home Manager at Bradbury House

Thank you, Shirley, for taking the time to leave us a review and for your wonderful comments about our home, team and the care your sister is receiving. It is lovely to hear your sister is happy at Bradbury House. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.


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Review from Ursula K (Daughter of Resident) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has literally settled in so well. He loves his new home and says that everyone is very friendly. He describes Bradbury House as a five-star hotel. My experience is that the home is friendly, welcoming and caring. Seeing Dad so happy for me means that Bradbury House is amazing. I cannot praise
this care home enough, it's home from home.

Reply from Home Manager at Bradbury House

Thank you, Ursula, for taking the time to leave us a review and for your lovely comments about our home and team. It is wonderful to hear that your dad has settled in at Bradbury House. The care and services we deliver, as a team, to our residents and families are extremely important to us. Your feedback will be shared with the team.


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Review from S M (Daughter of Resident) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 90-year-old mum had a fall and went into Bradbury House Care Home for respite, she quickly decided to stay, she has made friends and gone out on trips and has become a firm favourite with the carers. I was very worried when we made this decision but I visit all the time and am made welcome. She has
a lovely room and gets brilliant care at all times.

Reply from Home Manager at Bradbury House

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Bradbury House as we strive for personalised-centred care for all those living in our community. We try to ensure that both they and their families experience that home-from-home feeling. I will pass on your kind comments to the whole team.


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Review from L M (Daughter of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bradbury House is a place where you can call home immediately. As you walk through the door, the staff are so friendly and helpful. It has a wonderful atmosphere. Even though my mother only stayed for a short period of time, her last days were filled with laughter and companionship. She became animated
and interested in talking to new friends. You succeeded in finding my mum, her cheeky self returned, and she was so happy, eating, drinking, talking; she had given up on life until Bradbury House and their lovely staff. My only regret is her time with you was far too short.
Thank you from a very grateful daughter.

Reply from Home Manager at Bradbury House

On behalf of the Bradbury House team, we would like to thank you for your wonderfully positive feedback. Although your mum was only with us for a short time, we hope we made her stay with us as comfortable and enjoyable as possible. I would like to pass on our condolences again from the whole team.


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Review from Val H (Regular Volunteer) published on 15 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been an ex-NHS volunteer at Bradbury House since last July, having been to a couple of other care homes in the past. I was struck from the beginning at the lovely, homely feeling, being a bit smaller than some of the other care homes I have visited. I can honestly say that I have been so impressed
at all the staff from the management team (frequently seen on the floor participating wildly in activities - have never experienced managers outside of their office!) down to the carers and activity staff in the obviously caring way that the home is run. Staff are extremely empathetic and go out of their way to ensure residents' mental wellbeing and stimulation as well as the more everyday tasks. I very much enjoy my weekly visit!

Reply from Home Manager, Home Manager at Bradbury House

Val, thank you for taking the time to leave us such a fantastic review! We're happy to hear your wonderful views on Bradbury House and how you feel the family spirit we have at our home. Our residents love spending time with you and reminiscing about the good old days. I will pass on your kind comments to the whole team.


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Review from Keith H (Son of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Bradbury House five months ago. Initially, he was unsettled, but gradually with the gentle and sensitive care of the staff, through attention to his health, emotional needs, care needs and social needs, he has settled well and has no complaints. The family are confident in the knowledge
that he is being well cared for.

Reply from Home Manager, Home Manager at Bradbury House

Keith, thank you for your lovely comments. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


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Review from Claire W (Friend of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say? Nothing but positive comments. The moment you walk into the house you get such a warm vibe. It's a home-from-home with happy, caring staff. They have put so much effort into making the decor beautiful - the indoor garden with a bench to sit on, Music playing birdsong, there are flowers
and a beautiful backdrop. This says a lot about how the house is managed. Happy to leave my friend in such a caring, clean, person-centred place and she is happy to be here.

Reply from Home Manager, Home Manager at Bradbury House

Claire, we are so pleased to read your wonderful comments about the care your friend receives; the team were thrilled with your feedback as we strive for personalised-centred care for all our lovely residents.


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Review from Angie G (Friend of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a homely home from home. Wonderful staff who treat everyone with respect and warmth. A wonderful manager who is very person-centred. I really enjoy coming to see my friend and leave feeling happy that she is so happy.

Reply from Home Manager, Home Manager at Bradbury House

Angie, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your friend is receiving such great care at Bradbury House and hope you feel part of the family when you visit. I will pass on your kind comments to the whole team.


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Review from Ann F (Niece of Resident) published on 22 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although our uncle was only at Bradbury for a short time we could not have wished for better care. Our only regret is that he didn't go into the home sooner.
In those few months, he was eating well and looked tidy and well cared for.
The interaction from the staff towards residents and visitors is
excellent and the rapport and morale are a credit to the manager and her staff.
It was always a pleasure to visit our uncle and we know that he was happy during his time there.
Thank you so much for everything and well done to you all.

Reply from Home Manager, Home Manager at Bradbury House

Thank you, Ann, for your kind words and recognition of the team at Bradbury House. We are really sorry for your loss and we hope we made your uncle’s last months as peaceful as possible. Your comments will be passed on to the team.


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Review from Bryony C (Granddaughter of Resident) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bradbury House became home for my nana from the moment she arrived. While she had been reluctant to be moved to a home and initially agreed on a respite basis, she very quickly called it home instead of her house. There was a clear difference in her overall health and persona too, we had watched her
deteriorate and become more frail and old. In the home she has found a new thirst for life again, something she was well known for, and is thriving with the numerous activities and phenomenal staff support. We love that it's a small and close team and it's got a much more family than the clinical atmosphere. We really couldn't have chosen better hands to leave our most loved relative in and have recommended Bradbury House to many that we know too. Keep up the amazing work team!

Reply from Home Manager at Bradbury House

Bryony, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your nana is thriving as part of the Bradbury House family and that you and her family see the improvements in her. We have loved seeing the friendships she has formed with the other residents in the home. I will pass on your amazing comments to the whole team.


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Review from Gillian S (Friend of Resident) published on 27 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bradbury House is a lovely residential home. It provides excellent care to my very elderly friend and she is very well cared for and looked after. Nothing is too much trouble and the staff are all very friendly and attentive. My friend is taken out in her wheelchair to the shops and the town whenever
there is an opportunity. The staff are all very approachable and are always welcoming when I visit. I am kept up to date with phone calls should the need arise and I am very satisfied that my friend is receiving the best care in a lovely, homely environment.

Reply from Home Manager, Home Manager at Bradbury House

Thank you for taking the time to leave us such a wonderful review Gillian! We're so happy to hear that your friend is receiving such great care at Bradbury House. We do our utmost to ensure that all our residents are part of our family and get to do as many things they enjoy as possible. I will pass on your kind comments to the whole team.


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Current Review Score: 9.8 (9.837)

Overview of Review Score

The Review Score of 9.8 (9.837) out of 10 for Bradbury House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.837 for Bradbury House is calculated as follows: ( (187 Excellents x 5) + (21 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 215 Ratings = 4.837

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bradbury House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Nov 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (4)

Sheree

Sheree Burleton

Job Title: Home Manager

I have worked in the care sector for 28 years, starting as a Night Care Assistant in a nursing home. I have worked as a Care Assistant, and then Senior Care Assistant in various residential, nursing and dementia homes. I joined Bradbury House 12 years ago and was a Senior Care Assistant for six years, also covering as Head Chef during this time. I then progressed to Deputy Home Manager for six years and at the end of July 2023, I became the Home Manager.


I oversee the day-to-day running of the home, ensuring that we meet all legislative and compliance requirements. I recruit and support my team members, as well as provide information and advice to support our residents and their families.


I enjoy my job because it is fun! I love talking and listening to our residents about their lives before coming to live at Bradbury House. I love bringing a fun element to their day by being a little crazy! I feel happy knowing that I make our residents feel safe and confident knowing that their best interests are my priority.


I love leading my team and encouraging their ideas, no matter how big or small, to improve and enhance our resident's stay at our home. I feel that I have a positive impact and that I motivate others and believe that my team enjoy coming to work at Bradbury House.


My biggest achievement must be achieving the role of Home Manager through hard work, training, and dedication. Personally, one of my proudest achievements was canyon walking. I was petrified, but excited at the same time and I was not going to give up!


My values might be a little cliché but are so true. I treat everyone as I would expect to be treated and if I feel I don’t have anything nice to say, then I don’t say anything! I believe care from the heart means being understanding, having empathy and compassion, as well as being reassuring.


I live in Braintree and have done most of my life. I have seen some changes, some for the better and I love the sense of community here. I enjoy the fact that I am able to see familiar faces when I am out and about.


Nikki

Nikki Squirrell

Job Title: Home Administrator

It’s important to me that we offer a comfortable and homely setting that our residents are proud to call home and support them to be as active and sociable as they wish.


Laura

Laura

Job Title: Activities Coordinator

I was a carer before taking on the role of Activities Coordinator at Bradbury House in 2020. I absolutely love my job, ensuring that all the residents are smiling and building friendships. It feels like a family here, we’re all very close.


Pam

Pam

Job Title: Head Chef

I have worked in catering for 20 years and joined Bradbury House in 2023. I enjoy working here and preparing meals for the residents, ensuring they are tailored to their dietary requirements. Bradbury House is a small home, which gives it a lovely, family-like atmosphere.


Frequently Asked Questions about Bradbury House

What types of Care is Bradbury House registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bradbury House provide?

Day Care & Convalescent Care are other types of care provided.

How many Rooms does Bradbury House have?

There are 18 Single Rooms.

What are the Facilities & Services at Bradbury House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Phone Point in own room are some of the Facilities & Services.

How far is Bradbury House to the centre of Braintree?

0.2 mile(s) as the crow flies, distance by road may be significantly further.