Bradbury House

New Street, Braintree CM7 1ES
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9.9 72 Reviews
  • Bradbury House, Braintree
The home enjoys an enviable reputation for delivering the very highest standards of residential care in a homely and friendly environment in Braintree and is conveniently located close to a range of amenities including shops, cafés, pubs, a museum and theatre which residents visit regularly including the weekly market.

This home is renowned for its ‘home from home’ ambience, including period features, such as wooden beams and the inglenook fireplace in the living room, which contribute to the home’s comfortable and welcoming atmosphere. Life at Bradbury House has a real community feel, offering an inviting dining area, where residents enjoy home-cooked meals and if they wish to do so they can help themselves to a drink at the bar. When the sun is shining residents can take the opportunity to relax on the front patio.

The social atmosphere is enhanced by a flexible programme of activities and events which focus on physical and emotional health and wellbeing while looking to make the most of personal interests.

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Care Provided by Bradbury House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care

Good to Know

  • Person in charge
  • Sheree Burleton (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (18)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002

Funding & Fees Guide for Bradbury House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £995
    • RESPITE Self-Funded Residential Care from £1,145
  • (these prices are only a guideline, please contact Bradbury House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Wheelchair Access

Bradbury House Reviews (72)

Total of 72, showing 21-40
9.9

Bradbury House has a Review Score of 9.9 (9.876) out of 10, based on 23 reviews in the last 2 years. Over all time Bradbury House has 72 reviews.

Overall Experience

  • 53
  • 18
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Date Published

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Review from Keith H (Son of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Bradbury House five months ago. Initially, he was unsettled, but gradually with the gentle and sensitive care of the staff, through attention to his health, emotional needs, care needs and social needs, he has settled well and has no complaints. The family are confident in the knowledge
that he is being well cared for.

Reply from Home Manager, Home Manager at Bradbury House

Keith, thank you for your lovely comments. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


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Review from Claire W (Friend of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say? Nothing but positive comments. The moment you walk into the house you get such a warm vibe. It's a home-from-home with happy, caring staff. They have put so much effort into making the decor beautiful - the indoor garden with a bench to sit on, Music playing birdsong, there are flowers
and a beautiful backdrop. This says a lot about how the house is managed. Happy to leave my friend in such a caring, clean, person-centred place and she is happy to be here.

Reply from Home Manager, Home Manager at Bradbury House

Claire, we are so pleased to read your wonderful comments about the care your friend receives; the team were thrilled with your feedback as we strive for personalised-centred care for all our lovely residents.


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Review from Angie G (Friend of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a homely home from home. Wonderful staff who treat everyone with respect and warmth. A wonderful manager who is very person-centred. I really enjoy coming to see my friend and leave feeling happy that she is so happy.

Reply from Home Manager, Home Manager at Bradbury House

Angie, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your friend is receiving such great care at Bradbury House and hope you feel part of the family when you visit. I will pass on your kind comments to the whole team.


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Review from Ann F (Niece of Resident) published on 22 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although our uncle was only at Bradbury for a short time we could not have wished for better care. Our only regret is that he didn't go into the home sooner.
In those few months, he was eating well and looked tidy and well cared for.
The interaction from the staff towards residents and visitors is
excellent and the rapport and morale are a credit to the manager and her staff.
It was always a pleasure to visit our uncle and we know that he was happy during his time there.
Thank you so much for everything and well done to you all.

Reply from Home Manager, Home Manager at Bradbury House

Thank you, Ann, for your kind words and recognition of the team at Bradbury House. We are really sorry for your loss and we hope we made your uncle’s last months as peaceful as possible. Your comments will be passed on to the team.


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Review from Bryony C (Granddaughter of Resident) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bradbury House became home for my nana from the moment she arrived. While she had been reluctant to be moved to a home and initially agreed on a respite basis, she very quickly called it home instead of her house. There was a clear difference in her overall health and persona too, we had watched her
deteriorate and become more frail and old. In the home she has found a new thirst for life again, something she was well known for, and is thriving with the numerous activities and phenomenal staff support. We love that it's a small and close team and it's got a much more family than the clinical atmosphere. We really couldn't have chosen better hands to leave our most loved relative in and have recommended Bradbury House to many that we know too. Keep up the amazing work team!

Reply from Home Manager at Bradbury House

Bryony, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your nana is thriving as part of the Bradbury House family and that you and her family see the improvements in her. We have loved seeing the friendships she has formed with the other residents in the home. I will pass on your amazing comments to the whole team.


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Review from Gillian S (Friend of Resident) published on 27 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bradbury House is a lovely residential home. It provides excellent care to my very elderly friend and she is very well cared for and looked after. Nothing is too much trouble and the staff are all very friendly and attentive. My friend is taken out in her wheelchair to the shops and the town whenever
there is an opportunity. The staff are all very approachable and are always welcoming when I visit. I am kept up to date with phone calls should the need arise and I am very satisfied that my friend is receiving the best care in a lovely, homely environment.

Reply from Home Manager, Home Manager at Bradbury House

Thank you for taking the time to leave us such a wonderful review Gillian! We're so happy to hear that your friend is receiving such great care at Bradbury House. We do our utmost to ensure that all our residents are part of our family and get to do as many things they enjoy as possible. I will pass on your kind comments to the whole team.


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Review from Helen K (Daughter of Resident) published on 21 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A few years ago my mother was on 'end of life care' and discharged from hospital to return to her home: Bradbury House, Braintree. She is looked after so well that she has put on weight and is alive and healthy. This is down to the care given at this lovely home. The atmosphere is light-hearted, so
the residents enjoy a happy home and the care is in earnest, observant of and responding to the residents' needs, whilst sharing a joke and a laugh with them. I've talked about my mother's experience in Bradbury House on a regular basis with my aunt, who is thinking this is the place she needs to go if she becomes unable to look after herself. The top-quality care the team provide, coupled with the sense of joy and happiness in the home, give me complete peace of mind that Mum is well and being well looked after. We (her 'children') are kept informed of everything that happens to her, they ask permission for jabs and other external care and invite us to exploratory meetings and social events.

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Review from Alison S (Daughter of Resident) published on 25 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are amazing and are led by a particularly kind and understanding manager. It is a difficult job that was made all the harder during Covid. All staff try to be as accommodating as possible. The bedrooms need updating with new furniture etc, but I understand renovation for all the rooms
has just begun and this is wonderful news. I feel very lucky to have found the ideal home for my mum during the last period of her life. Thank you, Bradbury House.

Reply from Home Manager, Home Manager at Bradbury House

Thank you Alison for your kind words and recognition of the team at Bradbury House and the care that your mum is receiving. Your comments have been passed on to the team who will be delighted to hear your feedback.


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Review from I R (Resident) published on 21 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed my stay here at Bradbury House, the staff are good, friendly and create a homely environment. They clearly care for all the residents.

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Review from B A (Daughter of Resident) published on 1 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent friendly polite staff, they treat the residents with great respect. All the staff go that extra mile. Have not seen the rooms due to COVID.

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Review from S T (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Bradbury House from a stay on hospital as she needed 24 hour care. It is the best thing that has happened, she has put on weight and looks much better than she has in ages.
The staff all seem lovely and this reflects in mums attitude and the way she has settled in.

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Review from Robert P (Son of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found this home very warm and welcoming, from day one when I first came to view for my Mother.

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Review from J J (Daughter of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Small friendly home. Lovely staff who always make us welcome.

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Review from R R (Daughter of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Put simply, I thoroughly approve of the standard of this home. They were excellent with my Mum, right up to the end. Staff were helpful and respectful and treated her with dignity.

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Review from S R (Granddaughter of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff work really hard. They are really well liked by residents and relatives of the residents. My favourite is the activities lady. She is very friendly and welcoming.

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Review from Cheryl H (Daughter of Resident) published on 2 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care given to my father. Lovely room and all his needs provided for. The carers and management were lovely.

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Review from B H (Daughter of Resident) published on 18 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

my dad was a resident of Bradbury House for only 20 days. During this time, he and my family were all treated with the utmost kindness. Every member of the staff was very kind and caring. I felt he was very well cared for up until his passing on the 4th of December.

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Review from Tony P (Son of Resident) published on 12 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father passed away recently having been in Bradbury House for 7 years. I can only commend the care he has received and his interaction with the staff. He maintained mental capacity to the end and when the doctor recently told him that he needed to go to hospital he refused. He said I just wish
to pass away here where I am happy and so it was.

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Review from Amanda A (Partner of Resident) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my partner has been in Bradbury House he has received first class care with the support he needed with the dignity he deserved. He has felt safe and secure both with facilities and staff. Although he was recently in hospital he could not wait to come back. The family feel he has excellent care
and therefore have no worries or concerns about his daily care and general wellbeing. Thanks to everyone!

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Review from Leigh B (Son of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home is very homely, rather than an institution, and actively welcomed my mum from the start. She was a resident at Bradbury House for only about 6 months. It was a big step for her as before she needed care she had been very independent living alone at her home, prior to Alzheimer's settling
in. From the first day until the end she had nothing but the best attention and care from all the staff. In the short time, she was there before passing we have been really pleased with the quality of care received. Thank you to all the excellent staff at Bradbury House.

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Current Review Score: 9.9 (9.876)

Overview of Review Score

The Review Score of 9.9 (9.876) out of 10 for Bradbury House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Bradbury House is calculated as follows: ( (247 Excellents x 5) + (20 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 274 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bradbury House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Nov 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (4)

Sheree

Sheree Burleton

Job Title: Home Manager

I have worked in the care sector for 28 years, starting as a Night Care Assistant in a nursing home. I have worked as a Care Assistant, and then Senior Care Assistant in various residential, nursing and dementia homes. I joined Bradbury House 12 years ago and was a Senior Care Assistant for six years, also covering as Head Chef during this time. I then progressed to Deputy Home Manager for six years and at the end of July 2023, I became the Home Manager.


I oversee the day-to-day running of the home, ensuring that we meet all legislative and compliance requirements. I recruit and support my team members, as well as provide information and advice to support our residents and their families.


I enjoy my job because it is fun! I love talking and listening to our residents about their lives before coming to live at Bradbury House. I love bringing a fun element to their day by being a little crazy! I feel happy knowing that I make our residents feel safe and confident knowing that their best interests are my priority.


I love leading my team and encouraging their ideas, no matter how big or small, to improve and enhance our resident's stay at our home. I feel that I have a positive impact and that I motivate others and believe that my team enjoy coming to work at Bradbury House.


My biggest achievement must be achieving the role of Home Manager through hard work, training, and dedication. Personally, one of my proudest achievements was canyon walking. I was petrified, but excited at the same time and I was not going to give up!


My values might be a little cliché but are so true. I treat everyone as I would expect to be treated and if I feel I don’t have anything nice to say, then I don’t say anything! I believe care from the heart means being understanding, having empathy and compassion, as well as being reassuring.


I live in Braintree and have done most of my life. I have seen some changes, some for the better and I love the sense of community here. I enjoy the fact that I am able to see familiar faces when I am out and about.


Nikki

Nikki Squirrell

Job Title: Home Administrator

It’s important to me that we offer a comfortable and homely setting that our residents are proud to call home and support them to be as active and sociable as they wish.


Laura

Laura

Job Title: Activities Coordinator

I was a carer before taking on the role of Activities Coordinator at Bradbury House in 2020. I absolutely love my job, ensuring that all the residents are smiling and building friendships. It feels like a family here, we’re all very close.


Pam

Pam

Job Title: Head Chef

I have worked in catering for 20 years and joined Bradbury House in 2023. I enjoy working here and preparing meals for the residents, ensuring they are tailored to their dietary requirements. Bradbury House is a small home, which gives it a lovely, family-like atmosphere.