Bradbury House

New Street, Braintree CM7 1ES
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9.8 66 Reviews
  • Bradbury House, Braintree
The home enjoys an enviable reputation for delivering the very highest standards of residential care in a homely and friendly environment in Braintree and is conveniently located close to a range of amenities including shops, cafés, pubs, a museum and theatre which residents visit regularly including the weekly market.

This home is renowned for its ‘home from home’ ambience, including period features, such as wooden beams and the inglenook fireplace in the living room, which contribute to the home’s comfortable and welcoming atmosphere. Life at Bradbury House has a real community feel, offering an inviting dining area, where residents enjoy home-cooked meals and if they wish to do so they can help themselves to a drink at the bar. When the sun is shining residents can take the opportunity to relax on the front patio.

The social atmosphere is enhanced by a flexible programme of activities and events which focus on physical and emotional health and wellbeing while looking to make the most of personal interests.

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Care Provided by Bradbury House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care

Good to Know

  • Person in charge
  • Sheree Burleton (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (18)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002

Funding & Fees Guide for Bradbury House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £995
    • RESPITE Self-Funded Residential Care from £1,145
  • (these prices are only a guideline, please contact Bradbury House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Wheelchair Access

Bradbury House Reviews (66)

Total of 66, showing 41-60
9.8

Bradbury House has a Review Score of 9.8 (9.837) out of 10, based on 18 reviews in the last 2 years. Over all time Bradbury House has 66 reviews.

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Review from Alison C (Daughter of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to say my mum was very happy at Bradbury House. The care and the staff are excellent. Every single member treated my mum with excellent care, consideration and much love.
We as a family could ask no more of the staff.
I feel the only let down of Bradbury House was the decor of the lounge
for the residents to sit in.

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Review from J T (Wife of Resident) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My wife received excellent care for over three years while in Bradbury House.
I could not have asked for more for her time in Bradbury House.
At the end of her life, my wife was treated with the utmost respect and dignity.
The staff were excellent at the end.

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Review from S U (Partner of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Bradbury House is friendly and welcoming. Food is lovely and everyone seems to enjoy it. Staff are very nice and seem to enjoy working at Bradbury House. I always get a friendly welcome.

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Review from V K (Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here for 8 years and am very happy. The staff are very good.

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Review from Paul T (Son of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Bradbury House was always run in a professional manner but most of all in a loving and caring way. My mum received loving care almost every day and it was a welcome relief to know she was in caring care of all of the Bradbury House family. The love they showed for mum will always be forever remembered
and forever grateful to us as a family.

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Review from Sue D (Daughter of Resident) published on 9 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my mother during the last weeks of her life was so kind, caring, compassionate and above all she was part of their family. The home is beautiful and feels like home, it’s clean bright happy and all the staff are so caring. They came to assess Mum in hospital and just meeting them I
knew the home would be lovely. I agreed to Mum going there before I visited. Mum’s room was so warm, cosy and bright I feel she ended her days in the most dignified way in a lovely environment, I wish I had been able to move her to this home a long time ago. Thank you to all the staff at Bradbury House in Braintree.

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Review from Ken T (Son of Resident) published on 3 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I can not speak highly enough of all the staff who show the highest level of compassion, dedication and understanding of your relative's needs along with the personal touches.

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Review from Tony H (Son of Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum's been in Bradbury House for a few years until today when she sadly passed away.
The care that she has received over these years has been first class, with every member of the staff being very helpful and caring towards Mum. She always said Bradbury House felt like home, which is fantastic
as it was her home. I would like to thank every staff member for there fantastic service and would recommend Bradbury House to all friends and family.
Thank you all.

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Review from Rachel T (Relative of Resident) published on 4 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bradbury house care home is a very welcoming home to residents and relatives, the staff are always very friendly, professional and caring. The care staff are always on hand to answer any questions and nothing is ever too much. The care staff are extremely adaptable to all of my relative's needs and
always there to support and encourage her on days that she is not as good.
The home is always very clean and tidy, presentable and smells of lovely home cooked food.
There is always many different activities going on to keep the residents entertained and it's lovely that the residents are taken out as much as possible.
It's lovely to see a home which has a great friendly and loving atmosphere and great team ethics from all staff and the managers.

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Review from Linda R (Daughter of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise all the staff here enough. They are really looking after my mum, especially as she is at end of life now.
When I go home I know Mum is in safe hands.

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Review from Jill O (Daughter of Resident) published on 20 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall care is excellent. The staff are lovely. Mum has issues with the food as she is a very fussy eater. Sometimes she would just like something simple like a tin of tomato soup but this is not an option, so I have taken some up so they can heat. The only complaint she has is waiting for the
commode. Unfortunately, as she has a bowel problem, when she asks for it, she needs it very quickly and is worried about having an "accident" - but I do realise they are often attending to other residents. I am so pleased they keep her mind active with puzzles, crosswords etc.

Reply from Karen Thompson, Home Manager at Bradbury House

We are delighted that your mother is settled at Bradbury House and that you find the overall standards here to be excellent. Our home manager’s door is always open to residents and relatives and our chef is happy to discuss any dietary requirements with you and your mother at any time. The health and wellbeing of our residents is always our top priority and we hope you will continue to share your thoughts with us in the home in future.


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Review from Treasure H (Sister of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother was a resident from May-August 2017. He was extremely well looked after. Enjoyed the food and activities. The dedication of carers was outstanding. They made his last days comfortable.

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Review from Lyn B (Daughter of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the third home that my mother has been in, in as many months and at last, she is settling in. Being given the attention and respect she deserves. She does not suffer from dementia, and it has been recognised that she still has an active brain, despite being physically frail. The activities organiser
has printed off crosswords and puzzles from the internet, sat with her and completed them together, very much appreciated. The staff are friendly and helpful, we are very impressed with the care our mother is receiving.

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Review from Bernadette M (Friend of Resident) published on 6 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having been away for four months from April 2017, I have returned to find Bradbury House a very much improved home. It is less cluttered, brighter and has a great atmosphere. I visit Bradbury House approximately five times a week and have always been happy with the care.

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Review from R M (Friend of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first visited my friend in your care home, I thought how friendly it was. As I have been coming regularly I have seen how good the staff are to the residents, their kindness, laughter and care. My friends say the food is great and from what I have seen, she is right, it always comes out hot
and well presented. They also make sure the residents drink plenty as well. Good job. Keep it up.

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Review from Charlotte R (Granddaughter of Resident) published on 15 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan only came for respite after breaking a hip from a fall. Her confidence and strength were at its lowest. The carers at Bradbury House were brilliant. A lot of activities to do and lovely food.
My nan is now living in her own place with amazing confidence and the strength to look after herself.

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Review from Maralyn H (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care staff are very caring, extremely adaptable to any of my mum's needs. All carers are kind and considerate. I feel we are very fortunate to have found this care home and would not want mum to be anywhere else.

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Review from Dawn H (Friend of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In early January I came to view Bradbury House with my friend's wife for her husband. Since this time, my friend has had a permanent room in Bradbury House. In my view, not only as a friend, but also as a professional opinion (as a dementia practitioner and over 34 years experience in care/nursing)
I have yet to go inside a better run care home as this one.
Every resident seems happy and contented, and I have visited many times. All the care team are dedicated to every client's needs, wishes and provide dignity and respect to all.

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Review from W F (Wife of Resident) published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home needs more money allowed for food.

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Review from Jane H (Daughter of Resident) published on 15 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to get my mum into Bradbury House as an emergency due to her coming down with a cough and cold that has affected many others. Unknown to herself and us, she also had a water infection. I actually thought my mum could die.
The staff are Bradbury House have given me back my mum, and mum herself
has said that she has not felt so well in a long time. Its a combination of fantastic care and good food.
Mum would not admit to needing, nor allow any outside help, this has been a wake-up call.
We cannot thank the staff enough and all of mums visitors have been equally impressed.

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Current Review Score: 9.8 (9.837)

Overview of Review Score

The Review Score of 9.8 (9.837) out of 10 for Bradbury House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.837 for Bradbury House is calculated as follows: ( (187 Excellents x 5) + (21 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 215 Ratings = 4.837

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bradbury House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Nov 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (4)

Sheree

Sheree Burleton

Job Title: Home Manager

I have worked in the care sector for 28 years, starting as a Night Care Assistant in a nursing home. I have worked as a Care Assistant, and then Senior Care Assistant in various residential, nursing and dementia homes. I joined Bradbury House 12 years ago and was a Senior Care Assistant for six years, also covering as Head Chef during this time. I then progressed to Deputy Home Manager for six years and at the end of July 2023, I became the Home Manager.


I oversee the day-to-day running of the home, ensuring that we meet all legislative and compliance requirements. I recruit and support my team members, as well as provide information and advice to support our residents and their families.


I enjoy my job because it is fun! I love talking and listening to our residents about their lives before coming to live at Bradbury House. I love bringing a fun element to their day by being a little crazy! I feel happy knowing that I make our residents feel safe and confident knowing that their best interests are my priority.


I love leading my team and encouraging their ideas, no matter how big or small, to improve and enhance our resident's stay at our home. I feel that I have a positive impact and that I motivate others and believe that my team enjoy coming to work at Bradbury House.


My biggest achievement must be achieving the role of Home Manager through hard work, training, and dedication. Personally, one of my proudest achievements was canyon walking. I was petrified, but excited at the same time and I was not going to give up!


My values might be a little cliché but are so true. I treat everyone as I would expect to be treated and if I feel I don’t have anything nice to say, then I don’t say anything! I believe care from the heart means being understanding, having empathy and compassion, as well as being reassuring.


I live in Braintree and have done most of my life. I have seen some changes, some for the better and I love the sense of community here. I enjoy the fact that I am able to see familiar faces when I am out and about.


Nikki

Nikki Squirrell

Job Title: Home Administrator

It’s important to me that we offer a comfortable and homely setting that our residents are proud to call home and support them to be as active and sociable as they wish.


Laura

Laura

Job Title: Activities Coordinator

I was a carer before taking on the role of Activities Coordinator at Bradbury House in 2020. I absolutely love my job, ensuring that all the residents are smiling and building friendships. It feels like a family here, we’re all very close.


Pam

Pam

Job Title: Head Chef

I have worked in catering for 20 years and joined Bradbury House in 2023. I enjoy working here and preparing meals for the residents, ensuring they are tailored to their dietary requirements. Bradbury House is a small home, which gives it a lovely, family-like atmosphere.