Brenalwood

Hall Lane, Walton on the Naze CO14 8HN
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9.6 48 Reviews
  • Brenalwood, Walton on the Naze
Brenalwood is a purpose-built residential home, situated close to the sea and shops and accommodates 36 residents on two floors. An eight-person passenger lift is available for residents on the first floor.

There are 32 single and 2 double rooms. All have en-suite facilities, phone points, nurse call points, and are individually furnished.

There are front and rear accessible gardens with bird aviary and rabbit enclosure and fish pond.

A variety of activities and entertainment is provided weekly, plus occasional outings to places of interest. A chiropodist visits the home every 6 weeks.   

Visiting is restricted due to the Covid 19 pandemic. Please contact the home manager for up to date details on the visiting policy.

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Care Provided by Brenalwood

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kana Thiru (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1999

Funding & Fees Guide for Brenalwood

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,040 – £1,040
    • Self-Funded Residential Dementia Care £1,040 – £1,040
    • RESPITE Self-Funded Residential Care £1,040 – £1,040
    • RESPITE Self-Funded Residential Dementia Care £1,040 – £1,040
  • (these prices are only a guideline, please contact Brenalwood to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Brenalwood Reviews (48)

Total of 48, showing 41-48
9.6

Brenalwood has a Review Score of 9.6 (9.589) out of 10, based on 20 reviews in the last 2 years. Over all time Brenalwood has 48 reviews.

Overall Experience

  • 27
  • 17
  • 3
  • 0
  • 1

Date Published

48
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20
28

Review from Katherine D (Partner of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having spent ten days over the Christmas and New Year with my partner at Brenalwood, I could not fault the care and love that was shown to the residents by the care staff. The kitchen staff were also helpful. The meals were nicely presented and every need catered for with a choice of menu, with a well-balanced
diet. The decor and rooms could be improved but I felt the main thing of a care home is a good caring staff which Brenalwood has. The manager has tried to make it like a family unit and I think this has been achieved. I would highly recommend.

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Review from Rosemary F (Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident in this care home for approximately seven weeks and I am amazed how quickly I settled in, everybody was so kind and helpful.
Each and every member of staff treats me with respect and are very aware of my wish to remain as independent as possible, help is always discreetly at
hand.
Meals are a very important part of the day and they are of an extremely high standard, well balanced and very much to the palate of the older person. Extra helpings, snacks, drinks and fresh fruit is always available. The general feel of this home is a small family unit full of laughter and love. Obviously, improvements could be made but for me this is very much my home and I wouldn't change it.

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Review from Sarah B (Daughter of Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The main thing that I find so comforting about dad being at Brenalwood is how happy he is there. It is always apparent when I visit that he has great relationships with the staff. The staff are definitely the heart of Brenalwood's success. The decor may be dated but don't judge a book by its cover.
The home always smells clean and fresh which is the best sign of cleanliness and the care dad receives is second to none.

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Review from Christopher B (Stepson of Resident) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We arrived at Brenalwood to take my stepfather out to lunch and all the residents were sitting quietly. Some were being assisted to help them eat their lunch. Over all it seemed to be a calm and settled atmosphere.

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Review from P M (Daughter of Resident) published on 18 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brenalwood is a lovely and caring care home. Both my parents were residents here, my mother has been here for over five years and our family has had peace of mind knowing that she is really safe, happy and all her needs are met.
All the staff are caring, friendly and like a second family to her, nothing
is too much trouble. She joins in all the activities on offer, especially likes the sing a longs and dance activities. I would have no reservations in recommending this care home knowing that your loved one is in a caring and safe environment.

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Review from Paul L (Son of Resident) published on 16 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was transferred to Brenalwood from another care home who had found it difficult to cope with her occasional aggressive outbursts. Brenalwood have coped with this problem but also have a relaxed and friendly approach to all general needs. The care staff are always visible as it is a small home
and are very attentive and responsive to any requests.

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Review from Anita H (Daughter of Resident) published on 13 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was diagnosed with Alzheimer's a couple of years ago and we had tried to help mum stay at home for as long as possible, but in November 2015 mum had a turn for the worse and we made the difficult decision to find mum a care home. The staff at Brenalwood have made a difficult decision much easier.
They are caring, professional and open with information. They go out of their way to make mum happy. Since then mum has been healthier, more settled and happier. We are happy knowing mum is cared for so well.

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Review from Shirley W (Wife of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband resided at this care home for 8 years and was extremely well cared for. In February 2016, he died there very peacefully. I did not want him to be admitted to hospital as he knew his carers so well at Brenalwood and felt safe there.
He was well fed with the puréed food he needed. He could
do nothing for himself, was double incontinent, needed frequent turning in bed 24/7. He lacked nothing there - so he constantly hummed music to himself - even though he couldn't speak - he was content.

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Current Review Score: 9.6 (9.589)

Overview of Review Score

The Review Score of 9.6 (9.589) out of 10 for Brenalwood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.589 for Brenalwood is calculated as follows: ( (151 Excellents x 5) + (73 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 236 Ratings = 4.589

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brenalwood is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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