Broomhills

Stambridge Road, Rochford SS4 2AQ
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9.9 99 Reviews
  • Broomhills, Rochford
Broomhills has an idyllic rural location looking over the river estuary, which can be viewed from the conservatory. A peaceful setting for a nice cup of tea and a chat with families or friends. Broomhills boasts of 3 large gardens, one with a patio, so there is always a nice area to walk or sit and relax.

Broomhills is a delightful older style building full of character, homely and comfortable. Although rooms are furnished items can be brought in to ensure you are as relaxed as possible. There are always activities for you to join in if you wish, it is your choice.

There are country and river views from all aspects of the building.

Due to the rural setting there are lots of opportunities to see wildlife and for bird watchers.

Broomhills sits back from the main roads, so there is a peaceful and tranquil feel.

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Care Provided by Broomhills

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Leigh Anne Cowling (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 4

Funding & Fees Guide for Broomhills

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,450
    • Self-Funded Residential Dementia Care £1,300 – £1,450
    • RESPITE Self-Funded Residential Care £1,450 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,450 – £1,600

  • Fees depend on the room as we have standard and premium rooms, we also base the fees on the care package required for the individual residents care needs.
  • (these prices are only a guideline, please contact Broomhills to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Broomhills Reviews (99)

Total of 99, showing 1-20
9.9

Broomhills has a Review Score of 9.9 (9.880) out of 10, based on 30 reviews in the last 2 years. Over all time Broomhills has 99 reviews.

Overall Experience

  • 76
  • 23
  • 0
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Date Published

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Review from Sonya R (Daughter of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Broomhills is a fantastic home, the manager is brilliant, her door is always open. Any issues are sorted promptly and always with a smith, nothing is too much trouble. The staff are fantastic, caring, going out of their way for residents. There is always something going on. The home is so good, my mum
was allowed to bring her budgie, own furniture which made it home from home. She is so happy here and so am I.

Reply from Leigh-Anne Cowling, Manager at Broomhills

Thank you so much for the lovely review. We are happy to hear that not only your mother but also you, as a family member, are happy with the care and interactions that your mother receives. Thank you for taking the time to leave us a review.


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Review from Jim D (Son-in-law of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law came into Broomhills as she lost her husband and didn't want to be alone. I have to say, the staff have gone above and beyond to settle my mother-in-law in. Gardens, room, activities are fantastic, it's like a home from home, would definitely recommend Broomhills to anyone.

Reply from Leigh-Anne Cowling, Manager at Broomhills

Thank you so much for the lovely review and for taking the time to leave us a review. We are really pleased that your mother-in-law has settled in so well and I would also like to take this opportunity to thank you and your wife for the support you give the home and joining in events and activities we have.


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Review from J F (Daughter of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We transferred Mum from a different home and she has settled in very well. Staff have made her very welcome in a very caring environment.
She will never improve as she has dementia but she is very much enjoying herself and participating in all the activities.

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Review from Kate A (Daughter of Resident) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Broomhills in June after a decision to remove her from the home she had been a resident in for a year and a half.
Broomhills came highly recommended from a friend of mine whose mother-in-law resides with you.
My mum seems to have settled in very well now after a small hiccup that set
her back a bit.
I cannot thank the staff enough for being so kind and attentive to her needs and making her feel so welcome.
I am of the understanding Mum is eating well and joins in the activities. There is always something going on to keep the residents occupied and a good deal of thought into what activities they do.
I am very impressed with The Tools Down idea as it gives each resident some one-on-one time with a carer to do something they like, it's a great idea.
Nothing is too much bother for the staff and they treat the residents with the kindness and care they individually deserve.
Keep up the good work.

Reply from Leigh-Anne Cowling, Manager at Broomhills

Thank you for taking the time to leave us such a lovely review.


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Review from Paul W (Son-in-law of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Broomhills are always friendly and welcoming when we visit. They have taken the time to get to know my father-in-law and have gone out of their way to ensure they have his favourite snacks for him. He is well cared for and comfortable and has a clean room. We feel really lucky that he has
a room in this excellent home.

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Review from M T (Friend of Resident) published on 12 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellently run with friendly and helpful staff. Clean and tidy, room ideal for ladies' needs, plenty of toilets and bathrooms to meet her requirements. I would have no hesitation recommending this home to friends, both my wife and I were very impressed.

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Review from J L (Friend of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Broomhills is a lovely care home, all the staff are so kind and caring. All staff are very helpful towards myself when I visit. My friend is always so happy when I visit and speaks so highly of everyone. I would recommend Broomhills.

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Review from Wendy T (Friend of Resident) published on 17 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents were in this home in 2017 and 2020. I recommended this home to my friend's relations. The care, staff, facilities, homecooked food, cleanliness, friendliness of all staff I found to be exemplary. I had no hesitation in recommending Broomhills. Thank you.

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Review from Sharon S (Daughter-in-law of Resident) published on 17 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law became a resident in early December and we can honestly say her quality of life has improved dramatically. She settled so quickly which was down to the care, understanding and commitment of all the staff and management to give their residents a happy, safe and warm environment fulfilling
the social interaction, trips out for lunches, walks, shopping and bingo and a constant entertainment facto with singers and dancers, by staff as well and even yoga classes, cake making, the list is endless. Going from a lonely, solitary existence causing depression and anxiety and progressing the dementia, she is now happy, content, settled and enjoys her new way of life. This leaves us, as a family, happy and relieved she has taken to her new life so well and in all down to the staff of the home.

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Review from Maureen C (Friend of Resident) published on 15 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting Broomhills, the staff are always very welcoming, the general environment is clean and tidy and looks as homely as possible. Staff are always aware of my friend's health and well-being when I ask questions and keen to share activities she has participated in. My friend is always in clean
clothes and looks well cared for. She is happy and settled, loves the food and I have always noticed how kind staff are to all residents.

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Review from J W (Son of Resident) published on 13 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here since the beginning of January. A very caring and experienced manager makes this home the best place I could have found for my mum's needs. A very bright, clean home with lovely, caring staff who treat Mum like she is family and she will get the care she deserves.
I'd like to mention
the kitchen staff as the food here is top-notch.

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Review from Janet C (Wife of Resident) published on 2 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to Broomhills from another care home after suffering from illness. The staff are truly amazing, I cannot thank them enough for the care and compassion they demonstrate every day. My husband isn't an easy person to care for, but they are so patient with him, encouraging him in all aspects
of his daily life. He loves the food and personal attention he receives. Full marks and would absolutely recommend.

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Review from Michelle W (Daughter of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been very happy here. He is well looked after and all the staff are lovely, he has built relationships with them and the staff team spoil him. We often take Dad out but he is always happy to go home. The management and staff team are very friendly and professional, there is always someone
available to talk to if needed.

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Review from Sally Z (Daughter of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at Broomhills for over a year. Staff are so kind and caring. Mum is well cared for. Mum is very happy and joins in with all activities and loves going out or on outings. Mum was doing ballet when we visited the home.

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Review from Simon W (Son of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I didn't want to put Mom into a care home, I don't think anyone wants to do that. I was told about Broomhills so I went and visited the home. I was met by a very caring staff. The home itself is excellent, with constant care and attention for Mom. I cannot praise Broomhills enough, excellent home.

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Review from Theresa B (Daughter-in-law of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law spent 2 years 4 months in Broomhills Care Home. She received excellent care during this time. The manager and her staff supported my mother-in-law with patience, understanding and dignity. As a family, we always felt we had the staff's support in some very difficult situations. It is
a very homely care home with a friendly atmosphere. Well done everyone.

Reply from Leigh-Anne Cowling, Manager at Broomhills

Thank you so much for your kind words and for taking the time to leave us a review. We do hope yourself and your partner will pop in for a cup of tea if you are ever in the area.


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Review from T B (Son of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the staff at Broomhills. There always seems to be plenty of staff around if you need help. All the staff are friendly, helpful and very caring. Residents are treated with dignity and respect. Thank you so much for your support. I highly recommend Broomhills care home.

Reply from Leigh-Anne Cowling, Manager at Broomhills

Thank you so much for your kind words and for taking the time to leave us a review.


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Review from Nicola T (Sister of Resident) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in this home for a few months now. He feels very comfortable with his surroundings and staff. He tells me the staff are friendly and very supportive with his needs. All staff encourage him to get involved with all activities they put on. Any questions or support that I need, management
and staff are always available to help.

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Review from Terina C (Sister of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has just moved into Broomhills as she has MS and unfortunately getting progressively worse. We have found the staff very helpful and kind and willing to make my sister as comfortable as possible. It is always lovely and clean and there always seems to be staff around if you need them. My sister
is completely bedridden and incontinent so needs special care which she is getting! She has lived on microwave meals for the last few years having carers four times a day But now she is already looking better for the fresh food and variety she is getting. It all looks really appetising when she gets it having been there visiting at meal times. So far we are very pleased with her care and cannot fault the staff.

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Review from Belinda P (Daughter of Resident) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, we have nothing but praise and thanks to the whole team at Broomhills Care Home. During one of the most difficult times and decisions we had to make regarding Mum's ongoing care, the staff have supported both Mum, my dad, who had to take her in, and me during the transition - she has settled
well and is living safely, with dignity and above all, care. We are so grateful that we found this wonderful place for her.

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Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Broomhills is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Broomhills is calculated as follows: ( (320 Excellents x 5) + (35 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 359 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Broomhills is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (5)

Leigh-Anne

Leigh-Anne Cowling

Job Title: Home Manager

Joined: 2004

I started working for the company in April 2002. I started as a night care assistant. During my time at Runwood Homes, they have supported me to gain qualifications for my role. I have worked in the following areas: night care, night CTL, daycare, day CTL, lifestyle coordinator, deputy manager, and currently Home Manager. I have gained my NVQ Levels 2 & 3 in Health and Social Care, Level 4 Leadership and Management, 12 University Credits in Dementia Care Leadership, IOSH Principles of Safety Management in Healthcare, and the People First Modular Leadership Programme. I have been the registered manager at Broomhills since July 2013. I am proud to manage a lovely home with a great staff team who truly do put our residents first. As a care home, we have won numerous awards within our company and Essex Prosper. I was a finalist in the Great British Care Awards for Manager of the Year 2015.


Cain

Cain Wood

Job Title: Deputy Manager

Joined: 2019

My name is Cain. I started my career in the care sector in 2015, realising quickly that I had a passion for care, and this was the career I wanted. I joined the company in April 2019 as a night care assistant. I have worked as a night carer, night CTL, day carer, and day CTL and then became a Deputy Manager in November 2022. I gained his NVQ Level 3 in Health and Social Care many years before joining the company. I have also taken part in a management and leadership course. I feel I am a great support to the team and am always happy to help anyone. I joined Broomhills in July 2024 and almost immediately settled in as part of the team at Broomhills, showing kindness and compassion towards staff and residents, and has become a great part of the team.


Jean

Jean Nash

Job Title: Cook

Joined: 2015

My name is Jean. I joined the team at Broomhills in March 2015. I began as a kitchen assistant.  I have a history of working in catering, and I had my own catering business before joining Broomhills. Jean was then later trained as a cook. I took over as the cook at Broomhills in 2017, providing residents with nutritious, healthy, home-cooked meals. Jean has had training in preparing modified diets. Jean has a lovely relationship with residents, often inviting them into the kitchen to help with meals and cake decorating with tools down. Jean is very passionate about her job and the importance of providing meals for residents with allergies and nutritional needs and preferences.


Nicola

Nicola Newman

Job Title: Lifestyle Coordinator

Joined: 2014

My name is Nicola. I joined Broomhills in 2014. I started off as a volunteer, as her grandmother was residing at Broomhills; I then became the Lifestyle Coordinator. I have been told I'm a great member of our team, with great communication skills and a great team approach, ensuring we provide the residents with a range of activities. I was a finalist in the Dementia Care Awards 2024. I also support staff by training the company's new lifestyle coordinators.


Paul

Paul Jiggens

Job Title: Care Team Leader

Joined: 2019

I joined Broomhills as an apprentice in December 2019. I started as a domestic staff and then wished to do an apprenticeship as a carer. I have a great work ethic and have always been kind, caring, and compassionate, building great relationships with residents, relatives, and staff. I gained my Level 2 QCF in Health and Social Care and am working towards my Level 3 QCF in Health and Social Care. Paul later progressed to Care Team Leader (CTL). I won the Southeast Great British Care Awards in 2023 for putting people first. He was entered into the National Great British Care Awards 2024 and was a finalist. I have completed 2 leadership and management courses as I wish to progress further within Runwood Homes, and I’m sure I will achieve this with Broomhills and Runwood Homes support.


Frequently Asked Questions about Broomhills

What types of Care is Broomhills registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Broomhills provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Broomhills have?

There are 47 Single Rooms.

What are the Facilities & Services at Broomhills?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Broomhills to the centre of Rochford?

0.9 mile(s) as the crow flies, distance by road may be significantly further.