Cameron House

Plumleys, Pitsea, Basildon SS13 1NQ
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9.5 51 Reviews
  • Cameron House, Basildon
Welcome to Cameron House, a purpose-built care home nestled in the vibrant community of Basildon. Conveniently located with easy access to nearby amenities and transportation, Cameron House offers both residential and dementia care in a pleasant and welcoming environment.

Cameron House is committed to treating each resident as a unique individual, tailoring care to support them in achieving a fulfilling and relaxed daily lifestyle. Residents enjoy access to a range of hobbies and entertainment options, ensuring their days are enriched with meaningful activities.

Step outside and unwind in the beautifully landscaped gardens, where residents can soak up the sunshine from the patio or retreat to the summer house for moments of tranquillity. Mealtimes at Cameron House are a delightful experience, with versatile options that cater to personal dietary preferences and choices of dining location.

If you'd like to experience the warmth and professionalism of the team first hand, book a visit to Cameron House to find out more about how they're dedicated to providing exceptional care in a setting that feels just like home.

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Care Provided by Cameron House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Heidi Bowry (Manager)
  • Admission Criteria
    • To admit within 24 hrs once initial assessment done
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Cameron House Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.


  • Parking

  • Cameron House Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.


Cameron House Reviews (51)

Total of 51, showing 41-51
9.5

Cameron House has a Review Score of 9.5 (9.488) out of 10, based on 18 reviews in the last 2 years. Over all time Cameron House has 51 reviews.

Overall Experience

  • 35
  • 15
  • 1
  • 0
  • 0

Date Published

51
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33

Review from Jackie B (Wife of Resident) published on 25 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring home, staff friendly and helpful.

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Review from Christine F (Daughter of Resident) published on 24 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident in Cameron House for the past year. He is very happy there and has a good rapport with the staff. Additional staff would be welcome but obviously not cost effective from a business point of view.

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Review from Hazel T (Wife of Resident) published on 18 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cameron House is a lovely care home beautifully furnished, light, bright and welcoming. The manager is absolutely brilliant and only too happy to sort out any problems or queries, all the carers do their job well with patience and understanding. The food is excellent and plentiful. I could not wish
for a better place for my husband.

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Review from T P G (Son of Resident) published on 12 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful, friendly staff, superb care, very clean.

Reply from Kim Jeeves, Home Manager at Cameron House

Thank you for your positive comments they will be passed on to the team.


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Review from Marilyn S (Daughter of Resident) published on 26 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's dementia suddenly got a lot worse following an infection and we quickly had to find help for her. She could not look after herself and had no sense of time or place. We found Cameron House close to mum and we are so pleased there was a place and she was accepted. We no longer have to worry about
her a she is in the best of care. Her medicines, her fluids and food intake, her cleanliness and dressing are all supervised. The home is clean, rooms are good and there are always activities being put on.
The staff, management, everyone is so caring, helpful, patient and are just brilliant.
Whilst mums dementia will not improve her overall health and wellbeing has enormously. Thank you so much

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Review from Vicky C (Daughter of Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cameron House came highly recommended by family, friends and Gp's. My mum gets looked after very well by staff, it's very comforting to know that my mum is safe and happy. Home is very clean food is excellent. I cannot help to say that Cameron House is just simply the best and it ticks all the needs
that my mother needs. I am very happy with everything.

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Review from J M (Daughter of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the manager of this home to be very informative and very helpful. My mother had problems settling in but was helped on every level to adjust to her new life in a care home. We were able to place a lot of her own belongings in her room which made things familiar for her which helped her
settle.

Reply from Kim Jeeves, Home Manager at Cameron House

On behalf of our team, I would like to thank you for your lovely reviews.


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Review from Sandy M (Brother of Resident) published on 5 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brother settled in well but doesn't join in activities but that's just the way he is. Cleanliness absolutely excellent, food choices are very good and cooked well. Staff friendly and level of care excellent. The expense of this and mainly all care homes is unfair, especially to people who own their
own houses as people who don't get the same care! For free! Or at Government expense! My brother was a rear-gunner war hero, helped Great Britain win the war, was so brave and worked hard but is penalised, he deserves to be looked after at this high standard without losing his home.

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Review from Katie M (Daughter of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Cameron House for 18 months and is in a reassuring and caring environment. Many of the staff have worked together for a long time and create a great atmosphere for all who come to stay or visit. This is not a care home, it is a home that cares.

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Review from Glynis C (Daughter of Resident) published on 11 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at Cameron House, she enjoys the entertainment and company of the staff and residents. She is very well looked after and the food is exceptionally good. Her room is always clean and tidy. Her washing is always lovely and clean. I am so happy and don't need to worry about her
at all.

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Review from J H (Son of Resident) published on 5 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Cameron House are hard working, polite , caring, friendly and good in their positions. Management and office staff also excellent. Full Marks.

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Current Review Score: 9.5 (9.488)

Overview of Review Score

The Review Score of 9.5 (9.488) out of 10 for Cameron House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.488 for Cameron House is calculated as follows: ( (137 Excellents x 5) + (49 Goods x 4) + (23 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 213 Ratings = 4.488

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cameron House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 May 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Heidi

Heidi Bowry

Job Title: Care Home Manager

Joined: 2024

Cameron House is located in a residential area of Pitsea in Basildon. This purpose-built care home has been designed with our residents in mind and offers good access to local transport links and amenities. The home offers light and airy accommodation and has a private and secure garden where residents can sit and enjoy socialising in privacy.


Cameron House has a warm and welcoming environment in which we deliver excellent standards of care. The highly trained team are on hand to assist in making our residents ’ lives independent and satisfying as well as relaxing.


At Cameron House, our resident’s families and friends are always welcome and we encourage involvement in our resident’s daily life and social activities.


Our residents benefit from a secure safe environment, all our spacious rooms have their own en-suite toilet. Each day there is a choice of freshly prepared meals catering for all dietary needs. Our clean and pleasant lounges offer an excellent environment to socialise with fellow residents and families and a robust activities program provides stimulation and entertainment.


Please feel free to contact the home and come visit us, we would be happy to show you around no appointment is necessary.