The fees shown are exclusive of funded nursing care contributions
The home is open to visitors
Free, onsite parking available
Cedars Place has a Review Score of 9.8 (9.823) out of 10, based on 31 reviews in the last 2 years. Over all time Cedars Place has 77 reviews.
Review from Mark W (Son of Resident) published on 13 February 2025
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Reply from Charlie Diamond, Marketing and Communications Lead at Cedars Place
Thank you for your heartfelt review. We're glad our team provided compassionate care and support during your mother's time with us. Your recommendation means the world to us!
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Review from J S (Granddaughter of Resident) published on 8 January 2025
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Reply from Charlie Diamond, Marketing and Communications Lead at Cedars Place
Thank you so much for your kind review. We're thrilled to hear that your grandmother's stay was comfortable and that she felt welcomed. Our team is grateful for your trust and recommendation and we truly appreciate your feedback.
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Review from S C (Son of Resident) published on 6 January 2025
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Reply from Charlie Diamond, Marketing and Communications Lead at Cedars Place
Thank you so much for your kind feedback. We are so pleased to have been able to care for your dad and support your family during such a challenging time - your appreciation means a great deal to the team.
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Review from Mark N (Son of Resident) published on 3 January 2025
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Reply from Charlie Diamond, Marketing and Communications Lead at Cedars Place
Thank you for your kind review, in particular your comments on the lounge and garden. We agree it's important to keep these communal areas at their best so residents and visitors can socialise, enjoy activities and get the most out of each season.
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Review from Karen C (Daughter of Resident) published on 3 January 2025
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Reply from Charlie Diamond, Marketing and Communications Lead at Cedars Place
Thank you so much for such a glowing review! It's wonderful to hear you and your mum are so happy with her level of care and the staff will be delighted to hear your comments.
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Review from Alvin M (Next of Kin) published on 3 January 2025
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Reply from Charlie Diamond, Marketing and Communications Lead at Cedars Place
Thank you so much for taking the time to rate our home so highly, it's wonderful to know you're happy with the care your mum is receiving.
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Review from Stephen C (Son of Resident) published on 17 December 2024
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Reply from Charlie Diamond, Marketing and Communications Lead at Cedars Place
Thank you for taking a moment to leave us such a positive review. It is heartwarming to read that not only were we able to care for your mum but also comfort your dad too. Your feedback means a great deal to us and we will be sure to share your comments with the team.
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Review from Vicky N (Daughter of Resident) published on 5 November 2024
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
It is so heartwarming to read that not only were we able to care for your dad but also care for your mum now too. We are delighted to hear how happy you are with the level of care provided at Cedars Place and that you would highly recommend the home. It is a pleasure to be able to support you as a family and we can't thank you enough for taking the time to leave us such a warm and positive review.
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Review from S B (Daughter of Resident) published on 24 October 2024
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for submitting such a wonderful review. We are delighted to hear that you are happy with the care provided to your mum and that you would recommend Cedars Place. Your comments means a great deal to us. Thank you for taking the time to share your feedback.
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Review from Jane P (Daughter of Resident) published on 23 October 2024
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for your kind words and wonderful feedback. We are so pleased to hear that your mum feels safe and comfortable, and that you find staff to be approachable and understanding. Your comments mean a great deal to the team and we will be sure to share your review with them.
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Review from L W (Daughter of Resident) published on 28 August 2024
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Reply from Ruth French, Director at Cedars Place
What a fabulous review of Cedars Place to receive! We couldn't be more delighted that you are so impressed with the level of care your father has received, and can fully appreciate how much this helps you too. Thank you for taking the time to share your views with us.
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Review from Anita C (Daughter-in-law of Resident) published on 16 August 2024
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you so much for leaving us such a warm and positive review. It was a pleasure to be able to care for your mother-in-law, and the staff will be so touched by your comments. Thank you for taking the time to share your feedback with us. Best wishes.
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Review from H C (Sister of Resident) published on 5 August 2024
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Reply from Ruth French, Director at Cedars Place
How lovely to read this review and see what a difference Cedars Place has made to your brother's life - we are so pleased this care experience is so much better, and can appreciate the difference this has made to you too.
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Review from S H (Daughter of Resident) published on 11 June 2024
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Reply from Ruth French, Director at Cedars Place
Thank you so much for taking the time to share your thoughts about the home. We are so pleased that the staff are supporting your mum and you as a family in this difficult time. Staff will always endeavour to answer bells as quickly as possible, no matter how often someone chooses to call. We wish you both the very best.
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Review from R S (Son of Resident) published on 5 June 2024
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for taking the time to leave us such a warm and positive review. Best wishes.
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Review from Alistair W (Son of Resident) published on 9 May 2024
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Many thanks for submitting a review for Cedars Place. We are pleased to hear that your experience of our home has been good so far and that your dad is happy and settled. Please do speak to the home management team regarding any laundry concerns and the team will be more than happy to put your mind at rest. Kind regards.
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Review from Trevor W (Son of Resident) published on 9 May 2024
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for submitting your recent review. We are thrilled to hear how settled your mum is at Cedars Place and that you have been kept up to date at all times regarding her care. The staff team will be delighted with your comments. Thank you again for taking the time to share your feedback with us. Kind regards.
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Review from J P (Daughter of Resident) published on 30 April 2024
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
It is wonderful to hear that you have seen a big improvement in your mother's quality of life since she moved to Cedars Place. Your comments mean a great deal to the team. Thank you for taking the time to submit a review. Kind regards.
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Review from K T (Daughter of Resident) published on 19 April 2024
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
What a lovely review! Thank you so much for taking the time to share your feedback with us. We will of course share your comments with the team at Cedars Place. Warm regards.
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Review from E W (Resident) published on 5 April 2024
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for taking the time to submit a review. We are really pleased to hear how happy you are at Cedars Place. Warm regards.
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The Review Score of 9.8 (9.823) out of 10 for Cedars Place is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.823 for Cedars Place is calculated as follows: ( (297 Excellents x 5) + (55 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 356 Ratings = 4.823
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cedars Place is based on 31 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 31 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Mar 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
A limited number of beautiful en-suite rooms are available at Cedars Place.
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Job Title: Home Manager
Meet Heather - Home Manager at Cedars Place Care Home
Heather has worked in the care sector since 1990 and has been a registered manager since 1993, holding the Registered Manager Level 4 Award. She has worked alongside the Care Quality Commission and has considerable experience in turning poor homes into good homes.
Heather is a passionate and dedicated individual who enjoys delivering high standards of care and is enjoying leading Cedars Place.