The fees shown are exclusive of funded nursing care contributions
The home is open to visitors
Free, onsite parking available
Cedars Place has a Review Score of 9.8 (9.823) out of 10, based on 31 reviews in the last 2 years. Over all time Cedars Place has 77 reviews.
Review from Diana S (Resident) published on 2 April 2024
Submitted via Postal Card •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for your comments, we are delighted to hear how happy you are at Cedars Place. Your feedback means a great deal to us and we will be sure to share them with the team. Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Yvette S (Resident) published on 6 September 2023
Submitted via Website •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you very much for your lovely feedback, we are delighted to hear how happy you are staying with us. Kind regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Daughter of Resident) published on 3 July 2023
Submitted via Website •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for taking the time to leave us such a positive review. It is a pleasure to be able to care for your mum and to be able to support you, as a family, through this difficult time. Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Toni M (Sister-in-law of Resident) published on 30 June 2023
Submitted via Website •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
This is so lovely to hear. Thank you so much for taking the time to share your comments with us. We are delighted to hear how settled your brother-in-law is at Cedars Place and to know how helpful and friendly you find the staff wonderful. It is a pleasure to be able to support you, as a family. Thank you again for leaving us such a warm and positive review. Kind regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet G (Daughter of Resident) published on 30 June 2023
Submitted via Website •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
We are delighted to hear how happy you are with the level of care your mum is receiving at Cedars Place and the staff will be so pleased to read your comments. It is a pleasure to be able to care for your mum and support you as a family. Thank you again for taking the time to leave us such a lovely review. Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David T (Respite Resident) published on 30 June 2023
Submitted via Postal Card •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for sharing your thoughts, we are delighted to hear how happy you have been during your stay with us. Kind regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D L (Daughter of Resident) published on 9 June 2023
Submitted via Postal Card •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
We are delighted to hear how settled your mum is at Cedars Place. It is a pleasure to care for her and support you as a family. The team will be overjoyed to hear your feedback which we will be sure to share with them. Thank you for taking the time to leave us such a wonderful review. Kind regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Caroline C (Daughter of Resident) published on 8 June 2023
Submitted via Website •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
What a lovely review. Thank you so much for taking the time to share your thoughts with us, they mean a great deal to the team. It is a pleasure to care for your mother and be able to support you as a family. Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nigel L (Son of Resident) published on 18 May 2023
Submitted via Website •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
A huge thank you for taking the time to share your thoughts with us. We are delighted to hear how happy and settled your mother is at Cedars Place. Free drinks are always available to our visitors, so please feel free to ask a member of the team for a cup of tea or an instant coffee should you wish to have one. We also have a hot drinks machine which offers a range of luxury beverages such as cappuccinos, lattes, hot chocolates and more – these are available at a small charge. Your positive comments mean a great deal to staff and we will be sure to share them with the whole team. Kind regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S K (Daughter of Resident) published on 3 May 2023
Submitted via Website •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for taking time out of your day to share your comments with us. Your feedback is incredibly important to us and we are so pleased to have been able to care for your father and support you all as a family. Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane R (Daughter of Resident) published on 22 March 2023
Submitted via Website •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
We are thrilled to hear how settled your mum is at Cedars Place. Thank you for taking a moment to submit a review, we will be sure to share your comments with the team who will be overjoyed to hear your feedback. Many thanks.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anthony E (Husband of Resident) published on 14 March 2023
Submitted via Postal Card •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for taking the time to leave us such a warm and positive review. Your comments mean a great deal to the team and we will be sure to share your feedback with the home. Kind regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N A (Daughter of Resident) published on 15 February 2023
Submitted via Postal Card •
Report
Reply from Ruth French, Director at Cedars Place
What a fantastic review! We love that you feel Cedars Place is homely - this is so important to us! Thank you also for your outstanding feedback on our Deputy Manager - we will share that with her!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon C (Daughter of Resident) published on 25 January 2023
Submitted via Website •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
This is wonderful news and we are delighted to hear how settled your dad is at Cedars Place and how happy you are too. Thank you for taking the time to share your thoughts with us. Kind regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Q S (Son of Resident) published on 11 January 2023
Submitted via Website •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
We are delighted to hear how happy you are with the care your mother receives at Cedars Place. Your wonderful feedback means so much to the team who will be overjoyed to know that you have constant peace of mind. Thank you for taking the time to share your experience with us. Kind regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H Q (Daughter of Resident) published on 30 November 2022
Submitted via Website •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
We cannot thank you enough for taking the time to share your thoughts and feedback regarding the care your father is receiving at Cedars Place. Your kind words mean a lot to the team, and it is a pleasure to be able to support you all as a family. Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G J (Son-in-law of Resident) published on 9 November 2022
Submitted via Website •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
We are so pleased to have been able to care for your father-in-law and support you all as a family. Your comments mean a great deal to the staff at the home and we cannot thank you enough for sharing your thoughts. All the best.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pamela A (Cousin of Resident) published on 19 October 2022
Submitted via Postal Card •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
We are delighted to hear how welcoming you find the home and that there is a lovely, friendly feel. Your comments mean a great deal to the team and we can't thank you enough for taking the time to share your thoughts with us. Best regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Debra S (Daughter of Resident) published on 8 September 2022
Submitted via Website •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for taking the time to submit such a wonderful review. It is so lovely to hear how pleased you have all been with the quality of care the home delivers. Your comments mean a great deal to us and we will be sure to pass your feedback on to the whole staff team. All the best.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Les S (Son of Resident) published on 5 August 2022
Submitted via Website •
Report
Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
We cannot thank you enough for taking the time to share your positive comments with us. Your feedback means a great deal to the team and we are so pleased to have been able to support you as a family. All the best.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.823) out of 10 for Cedars Place is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.823 for Cedars Place is calculated as follows: ( (297 Excellents x 5) + (55 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 356 Ratings = 4.823
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cedars Place is based on 31 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 31 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Mar 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
A limited number of beautiful en-suite rooms are available at Cedars Place.
Loading
Loading events
Job Title: Home Manager
Meet Heather - Home Manager at Cedars Place Care Home
Heather has worked in the care sector since 1990 and has been a registered manager since 1993, holding the Registered Manager Level 4 Award. She has worked alongside the Care Quality Commission and has considerable experience in turning poor homes into good homes.
Heather is a passionate and dedicated individual who enjoys delivering high standards of care and is enjoying leading Cedars Place.