The fees shown are exclusive of funded nursing care contributions
The home is open to visitors
Free, onsite parking available
Cedars Place has a Review Score of 9.8 (9.823) out of 10, based on 31 reviews in the last 2 years. Over all time Cedars Place has 77 reviews.
Review from Brenda W (Daughter of Resident) published on 3 August 2022
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for sharing your feedback with us regarding Cedars Place. We appreciate your comments and are pleased to be able to support you as a family. Kind regards.
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Review from Joyce A (Wife of Resident) published on 28 July 2022
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Reply from Ruth French, Director at Cedars Place
Thank you so much for such a positive review and glowing comments! The garden is looking beautiful, and we are so pleased it made a difference in your stay. We hope to be able to help again in the future.
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Review from S P (Daughter of Resident) published on 28 June 2022
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Reply from Ruth French, Director at Cedars Place
Thank you so much for reviewing Cedars Place. We are really happy that this move has been successful for your mother and for you as a family!
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Review from Jeremy C (Son of Resident) published on 17 June 2022
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Reply from Ruth French, Director at Cedars Place
We are delighted to read this warm review and so happy that both you and your mother feel so secure in the choice you have made. We are proud that the significant changes to the home have made such a difference to your mother's life. Thank you for your support!
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Review from Don H (Resident) assisted by family/friend published on 7 June 2022
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Reply from Ruth French, Director at Cedars Place
Thank you for taking the time to share your thoughts. We are really pleased your stay with us was so positive.
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Review from Carole P (Respite Resident) published on 22 April 2022
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
We cannot thank you enough for your positive feedback and for leaving us a review. Your comments are incredibly important to us and we are so pleased that you are happy at Cedars Place. Best regards.
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Review from L T (Resident) published on 1 March 2022
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you very much for taking the time to leave a review. We are so pleased that we were able to support you with your ambition to return home and we are delighted that you feel so positive about your lovely room and the staff who cared for you. We hope your recovery continues to go well!
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Review from Diane S (Wife of Resident) published on 31 January 2022
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for taking the time to leave us such a positive review. We really appreciate your comments, and they mean a great deal to our staff. Thank you for your continued support through such unprecedented times. Best wishes.
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Review from P A (Son of Resident) published on 26 January 2022
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Reply from Ruth French, Director at Cedars Place
We are delighted that you are so happy with the care that is being provided to your mother at Cedars Place. She is a fabulous ambassador for the home, getting involved in so many activities and helping to shape the home to suit her needs and those of her fellow residents. We look forward to you submitting a new review when you have been able to spend more time in the home as Covid restrictions subside.
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Review from Carol H (Daughter of Resident) published on 18 January 2022
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for the time you have taken to leave us such a warm review. Your comments mean a great deal to the team as we continue to provide excellent care through such difficult, unprecedented times. We hope that your mum's physical condition improves soon so that she will be able to use the en-suite facilities. Staff are dedicated to supporting her with this to ensure she continues to have a positive and comfortable stay at Cedars Place.
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Review from S D (Son of Resident) published on 13 January 2022
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
We really appreciate you taking the time to leave us such a positive review. It is wonderful to hear how content your dad is at Cedars Place, he is an absolute pleasure to care for. Kind regards.
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Review from C M (Daughter of Resident) published on 13 January 2022
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for taking the time to leave us a review. Your comments mean a great deal to the team, and it is a pleasure to care for your dad and support you as a family. All the best.
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Review from Sally H (Daughter of Resident) published on 10 January 2022
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for your kind words and positive review. Your comments are very important to our team as we continue to deliver the very best care to our residents during what has been and continues to be, a very difficult time. It is a pleasure to care for your mother and to support you as a family; we are so pleased to hear how well she is improving. All the best.
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Review from Richard S (Son of Resident) published on 10 January 2022
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for taking the time to leave us such a positive review. It is a pleasure to care for your mum and support you as a family. Your comments mean a lot to the staff. Kind regards.
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Review from John B (Son-in-law of Resident) published on 17 June 2021
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for taking the time to leave us such wonderful comments. The staff really appreciate your feedback and we are so pleased to have been able to care for your mother-in-law and support you as a family. All the best for the future.
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Review from Maxine G (Daughter of Resident) published on 17 May 2021
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
We are so pleased to have been able to care for your mum and support you as a family during such a difficult time. Thank you for taking the time to leave us such a warm and positive review, your lovely comments mean so much to the staff. Best wishes.
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Review from C E (Daughter of Resident) published on 30 March 2021
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Reply from Ruth French, Director at Cedars Place
Thank you for taking the time to review the care at Cedars Place and we are pleased that you find the staff so friendly and helpful. We are sorry you have had some problems getting through on the phone. We have been upgrading systems and moving forward, we hope that this will not be a problem.
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Review from Bill D (Nephew of Resident) published on 18 March 2021
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you for taking the time to give us such a warm and positive review. We are delighted to be caring for your uncle and to support you as a family. Your comments are really appreciated by the whole team. All the best.
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Review from W B (Daughter of Resident) published on 18 March 2021
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Thank you so much for your kind words. The staff appreciate your comments and wish you and your family all the best for the future.
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Review from Susan A (Daughter of Resident) published on 15 March 2021
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Reply from Eve Fynn, Marketing and Communications Lead at Cedars Place
Many thanks for your kind words, the staff really appreciate your comments. We are pleased to have been able to care for your father and support your family. Thank you for taking the time to leave us such a positive review. All the best.
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The Review Score of 9.8 (9.823) out of 10 for Cedars Place is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.823 for Cedars Place is calculated as follows: ( (297 Excellents x 5) + (55 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 356 Ratings = 4.823
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cedars Place is based on 31 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 31 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Mar 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
A limited number of beautiful en-suite rooms are available at Cedars Place.
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Job Title: Home Manager
Meet Heather - Home Manager at Cedars Place Care Home
Heather has worked in the care sector since 1990 and has been a registered manager since 1993, holding the Registered Manager Level 4 Award. She has worked alongside the Care Quality Commission and has considerable experience in turning poor homes into good homes.
Heather is a passionate and dedicated individual who enjoys delivering high standards of care and is enjoying leading Cedars Place.