The home have no restrictions on visiting times. They are a family run home, which encourages relatives and friends of residents to be partners in care, to be as involved as much as they or their loved one choose. The team actively encourage relatives to join residents at mealtimes and attend activities. If residents are unwell, if relatives wish to stay with their loved one, the team can provide refreshments and support during these difficult times.
The home have ample Parking and Street Parking
The Corner House has a Review Score of 9.8 (9.792) out of 10, based on 28 reviews in the last 2 years. Over all time The Corner House has 118 reviews.
Review from B W (Friend of Resident) published on 2 November 2023
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Reply from Rachel Bartholomew, Administrator at The Corner House
Thank you for taking the time to complete a review of The Corner House. The positive feedback is appreciated.
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Review from Y W (Friend of Resident) published on 2 November 2023
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Reply from Rachel Bartholomew, Administrator at The Corner House
Thank you for the kind review. We love to hear that our visitors are happy and feel welcome when they visit the home.
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Review from Denise K (Daughter of Resident) published on 17 October 2023
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Reply from Rachel Bartholomew, Administrator at The Corner House
Hi Denise. Thank you for taking the time to complete a review. We appreciate the positive feedback and your recognition of the efforts made by our staff at all times.
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Review from Valerie P (Sister of Resident) published on 27 September 2023
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Reply from Rachel Bartholomew, Administrator at The Corner House
Hi Valerie,
Thank you for your kind review of our home, I am glad that you are happy with the care that we provide and thank you for your support.
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Review from N M (Daughter of Resident) published on 11 August 2023
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Reply from Rachel Bartholomew, Administrator at The Corner House
Thank you for taking the time to complete a review. We are pleased that you feel we provide a comfortable, well-run home. We aim to provide a regular variety of activities for our residents to enjoy.
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Review from Anita R (Sister-in-law of Resident) published on 7 June 2023
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Reply from William Holmes, Home Manager at The Corner House
Hi Anita,
Thank you for your lovely review, we are glad to hear that you enjoy visiting the home!
Thanks.
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Review from Linda S (Sister-in-law of Resident) published on 6 June 2023
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Review from Christine S (Sister of Resident) published on 28 April 2023
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Reply from William Holmes, Home Manager at The Corner House
Thank you for your kind review, and I am glad that you are satisfied with the services we provide at Corner House.
Kind regards,
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Review from W J (Son-in-law of Resident) published on 27 February 2023
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Review from Carol J (Daughter of Resident) published on 27 February 2023
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Review from C H (Daughter-in-law of Resident) published on 21 February 2023
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Reply from Beverley Pilgrim, Administrator at The Corner House
Thank you for taking the time to complete a review. It is always nice to hear that our residents and families are happy with the care here at the home.
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Review from B H (Resident) assisted by family/friend published on 13 February 2023
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Reply from Wil Holmes, Home Manager at The Corner House
Thank you for your kind review of our service, it continues to be a pleasure to support you at Corner House.
Best Wishes.
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Review from Lorraine J (Daughter of Resident) published on 18 August 2021
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Reply from Rachel Bartholomew, Administrator at The Corner House
Many thanks for this lovely review. We strive to create a homely environment for all our residents. We are so pleased that your mum is happy living with us at Corner House.
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Review from Valerie C (Resident) published on 27 July 2021
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Reply from Rachel Bartholomew, Administrator at The Corner House
Thank you for your kind comments. We are so pleased that you are happy with us at Corner House.
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Review from Barbara K (Resident) published on 27 July 2021
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Reply from Rachel Bartholomew, Administrator at The Corner House
Thank you for your kind review. We aim to provide a happy home for all our residents.
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Review from Rita T (Resident) published on 26 July 2021
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Review from Anthony R (Nephew of Resident) published on 2 June 2021
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Review from David R (Son of Resident) published on 21 May 2021
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Reply from Kausar Sadiq, Manager at The Corner House
Thank you so much for taking the time to give us this positive feedback. We are very pleased to hear you value the care we provide at our home. Your kind comment regarding our home-cooked meals will be passed to our chef and the team.
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Review from Ruth J (Daughter of Resident) published on 23 March 2021
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Reply from Beverley Pilgrim, Administrator at The Corner House
It was our pleasure to get to know both you and your Mum. Our sincere condolences at your loss. Regards.
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Review from Alan G (Son of Resident) published on 22 December 2020
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Reply from Kausar Sadiq, Home Manager at The Corner House
Many thanks for the positive comments, we are always striving to "create" that feeling of home.
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The Review Score of 9.8 (9.792) out of 10 for The Corner House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.792 for The Corner House is calculated as follows: ( (268 Excellents x 5) + (58 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 331 Ratings = 4.792
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Corner House is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Jul 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2024
Katharine is the registered Manager of Corner House. Kate has worked in health and social care for over 25 years and holds two degrees in health and social care and Dementia. Katharine is passionate about providing high quality person-centred care.
Job Title: Lifestyle and Well-being coordinator
Joined: 2024
Shellie has over 10 years experience and provides our residents with a range of activities that suits all abilities, interests and cognitive skills. Check out our facebook page to view our daily activities.
Job Title: Deputy Home Manager
Joined: 2022
Ritu has over 4 years experience in social care. Ritu is passionate and dedicated at supporting our team to provide outstanding person centred care for all our residents
Job Title: Chef Manager
Joined: 2024
Pete has been a chef for over 10 years and is passionate about providing outstanding food choices for all of our residents. Pete is trained to create nutritious and home made food for our residents, always considering those who require a specialised diet or have allergies. Pete meets with all our residents to seek feedback and cater for their favourite dishes.