The home have no restrictions on visiting times. They are a family run home, which encourages relatives and friends of residents to be partners in care, to be as involved as much as they or their loved one choose. The team actively encourage relatives to join residents at mealtimes and attend activities. If residents are unwell, if relatives wish to stay with their loved one, the team can provide refreshments and support during these difficult times.
The home have ample Parking and Street Parking
The Corner House has a Review Score of 9.8 (9.792) out of 10, based on 28 reviews in the last 2 years. Over all time The Corner House has 118 reviews.
Review from L N (Daughter of Resident) published on 18 December 2020
Submitted via Postal Card •
Report
Reply from Kausar Sadiq and all the Corner House Team, Manager at The Corner House
Thank you so much for taking the time to give this lovely review. We pride ourselves on making extra special efforts to ensure our residents have precious visits with their loved ones, whilst observing all Health & Safety requirements. We certainly hope for better times in 2021.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Denise J (Daughter of Resident) published on 14 December 2020
Submitted via Postal Card •
Report
Reply from Kausar Sadiq, Home Manager at The Corner House
Many thanks for the review. It's nice to hear you are happy with the care that your mother receives.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine C (Daughter of Resident) published on 9 December 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara C (Relative of Resident) published on 9 December 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D H (Son of Resident) published on 9 December 2020
Submitted via Postal Card •
Report
Reply from Kausar Sadiq, Manager at The Corner House
Thank you, lets hope we can be more flexible with visiting as together we work to control Covid19.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Allan B (Son-in-law of Resident) published on 7 December 2020
Submitted via Postal Card •
Report
Reply from Kausar Sadiq, Manager at The Corner House
Thank you, we will endeavour to respond as quickly as we can to the front door.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elaine B (Niece of Resident) published on 26 November 2020
Submitted via Postal Card •
Report
Reply from Kausar Sadiq, Manager at The Corner House
Thank you very much for taking the time to give this lovely review. It is an absolute pleasure to look after your Aunt here at Corner House. Kausar Sadiq and all The Corner House Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gillian S (Daughter of Resident) published on 25 September 2020
Submitted via Postal Card •
Report
Reply from Kausar Sadiq, Administrator at The Corner House
Thank you so much for taking the time to give this lovely review. It was an honour and a pleasure to care for your mother during these years. We are so pleased that you have happy memories to treasure forever. Your praise will be passed to our wonderful staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janice O (Niece of Resident) published on 27 August 2020
Submitted via Website •
Report
Reply from Kausar Sadiq, Manager at The Corner House
Thank you so much for taking the time to review our Care Home. It was a pleasure to care for your uncle. He was a lovely gentleman, well-liked by everyone, and he will certainly be missed by all his friends here at the Corner House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T A (Respite Resident) published on 9 July 2020
Submitted via Postal Card •
Report
Reply from Kausar Sadiq, Manager at The Corner House
We thoroughly enjoyed looking after you during your stay with us. Thank you so much for taking the time to leave us this lovely review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M A (Regular Volunteer) published on 19 June 2020
Submitted via Postal Card •
Report
Reply from Kausar Sadiq, Manager at The Corner House
Many thanks for taking the time to review the Corner House Care Home. All feedback is welcome and we continue to use this information to enhance and improve our home. We are all extremely grateful for the vital contribution of all our volunteers and indeed the wider community, who have given us a huge amount of support over the past few months.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandie (Daughter of Resident) published on 4 June 2020
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan K (Regular Volunteer) published on 20 April 2020
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew H (Son of Resident) published on 23 March 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon K (Stepdaughter of Resident) published on 4 March 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D A (Son of Resident) published on 25 February 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael B (Son of Resident) published on 25 February 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L M (Daughter of Resident) published on 28 October 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N S (Resident) published on 9 July 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Graham S (Husband of Resident) published on 9 July 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.792) out of 10 for The Corner House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.792 for The Corner House is calculated as follows: ( (268 Excellents x 5) + (58 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 331 Ratings = 4.792
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Corner House is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Jul 2018
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2024
Katharine is the registered Manager of Corner House. Kate has worked in health and social care for over 25 years and holds two degrees in health and social care and Dementia. Katharine is passionate about providing high quality person-centred care.
Job Title: Lifestyle and Well-being coordinator
Joined: 2024
Shellie has over 10 years experience and provides our residents with a range of activities that suits all abilities, interests and cognitive skills. Check out our facebook page to view our daily activities.
Job Title: Deputy Home Manager
Joined: 2022
Ritu has over 4 years experience in social care. Ritu is passionate and dedicated at supporting our team to provide outstanding person centred care for all our residents
Job Title: Chef Manager
Joined: 2024
Pete has been a chef for over 10 years and is passionate about providing outstanding food choices for all of our residents. Pete is trained to create nutritious and home made food for our residents, always considering those who require a specialised diet or have allergies. Pete meets with all our residents to seek feedback and cater for their favourite dishes.