St Dominics Residential Home

London Road, Kelvedon, Colchester CO5 9AP
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9.7 46 Reviews
  • St Dominics Residential Home, Colchester
St Dominics is nestled in the tranquil village of Kelvedon is set in landscaped gardens overlooking mature trees.

The home is easily accessible from the A12 road link and is close to the mainline train station and local bus services. St Dominics is adjacent to the local Catholic Church and near to other dominations. Vel Inn Pub are all within easy walking distance.

Accommodation at St Dominics is provided in 39 single bedrooms, the majority of which have en-suite facilities. Many rooms overlook the landscaped gardens. The first floor rooms are serviced by a passenger lift and stairs in several locations. The home has four bathrooms that are fitted with specialist baths as well as a wet room with shower facilities.

There is a large comfortable lounge and a panoramic conservatory which is used for residents to dine and socialise in. The home has a smaller lounge and another quiet lounge used for residents’ celebrations, meetings, staff training, etc. A hairdressing salon is available for use when not occupied by the hairdresser who comes weekly.

Meals are cooked on the premises using fresh produce much of which is provided by local suppliers. The team of chefs work with the Manager and Proprietor to ensure food is plentiful, cooked to a high standard. Residents are able to choose from a varied menu on a daily basis. Special diets can be catered for.

St Dominics has a good rapport with healthcare professionals supporting the care provided such as District Nurses, GPs Surgery, COPD and Parkinson's Nurses etc and Podiatrists

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Care Provided by St Dominics Residential Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • St Dominics Residential Home Ltd
  • Person in charge
  • Tracy Delannoy (Registered Manager)
  • Admission Criteria
    • No emergencies
    • Ages 65+
  • Room Information
    • Single Rooms (39)
    • Single Rooms with ensuite Wet Room (24)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2008
    • Number of floors: 2

Funding & Fees Guide for St Dominics Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Our published prices are provided to give a general idea of how much we charge for care but please contact us for more detailed information.


    All residents joining us with a view to a permanent placement will start on a 4-week trial which is charged at £1450.00 per week. Following this initial period, a permanent placement may mean a reduction in the weekly fee payment depending on the room and dependency.


    Respite stays are offered when, and if, we have availability – minimum respite stay is one week.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • If you are close family or friends of a current resident, you may have been issued with their personal entry number to access the home. Please still fill in the visitor’s book on entry and exit of the home.


    Otherwise, please ring the bell on the left side of the reception building to alert staff to your presence.


    Please be respectful of residents whilst in the home and gardens, it is their home and residents need to feel independent and safe within the home environment.


  • Parking

  • There is a car park to the front of the property, which you are welcome to use. Further parking is available at the rear of the property which is accessed via The Cloisters.


St Dominics Residential Home Reviews (46)

Total of 46, showing 21-40
9.7

St Dominics Residential Home has a Review Score of 9.7 (9.650) out of 10, based on 10 reviews in the last 2 years. Over all time St Dominics Residential Home has 46 reviews.

Overall Experience

  • 31
  • 13
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Date Published

46
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37

Review from Janet A (Friend of Resident) published on 16 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite lockdown, we were fortunate to be able to move two sisters to St Dominics to individual rooms close by each other. Although we have been unable to go into the premises, (due to COVID lockdown), we have had every assistance from the staff to settle the ladies in their rooms and provide them with
the care they needed. They have been fortunate to have hairdressers and chiropodist visits during most of the lockdown, and we now look forward to seeing them in person in the coming months. Both ladies have been very appreciative of all the care staff who have been extremely friendly and helpful. The residential home has been very accommodating in allowing beds, riser/recliner chairs and pictures to be put up in their rooms from their home, together with various personal effects.

Reply from Tracy Delannoy, Manager at St Dominics Residential Home

Thank you for taking the time to review our home with such lovely comments. Whilst the two residents you helped to place here during the pandemic have settled well, we accept it could not have been easy to have to trust our judgement in many areas. However, we thank you for providing such a good working relationship and putting your trust in us, ensuring your charges feel safe and well cared for. We very much look forward to welcoming you into the home.


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Review from Stephen H (Son of Resident) published on 13 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful care home who's caring and dedicated staff are a model on how the delivery of care to elderly residents should be delivered. They have looked after my father since November 2019 and he has not only improved in his physical and mental health, but they have managed to give back to us the fun-loving
gentleman he used to be. He now thinks of St Dominics as his home and cannot speak too highly of the staff.
We cannot thank the whole team enough for their hard work.

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Review from John H (Son of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is so much happier now he is in the home. The care he receives is amazing and the staff are extremely attentive.
The only concern that we have is that he may not be stimulated enough.
The management team have also taken on a healthcare issue which has needed to be addressed which is a relief
to both my brother and myself.

Reply from Tracy Delannoy, Registered Manager at St Dominics Residential Home

Thank you for taking the time to review our home. It has been so nice to see your Dad settling in so well, interacting with the other residents and joining in the group activities. He really is a wonderful character, chatting with the staff and making them laugh.


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Review from Heather C (Friend of Resident) published on 12 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely clean, welcoming and friendly residential home with very caring staff who make a concerted effort to ensure that all their residents are happy, comfortable and treated with respect. My dear friend and neighbour has been completely transformed in the two weeks he's been here. He's put on some
much-needed weight, he's brighter and less forgetful and most importantly, he's no longer lonely! There are lots of activities every day, and it would be difficult to not find something that you liked. The tea/coffee time cakes, buns (and mince pies!) are all home-baked by the cook and they're delicious! Residents are always encouraged to be as independent as possible but kindness and help are always present as and when required. Rooms are clean and personalised... some smaller than others, but with pleasant views of the beautiful surrounding gardens mostly. A little haven of homeliness.

Reply from Tracy Delannoy, Administrator at St Dominics Residential Home

Thank you for your lovely review of our home. It is our pleasure to care for your friend and neighbour, he is a darling. You have mentioned so many important points, that our staff go that extra mile but always remembering to encourage independence and that residents are seen to blossom before our eyes whilst settling into their new environment. This review is great for our staff to be recognised in this way and we appreciate you taking the time to review us.


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Review from Susan C (Daughter of Resident) published on 20 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Dominics helped make the last months of our mother's life comfortable and secure. The staff were friendly, cheerful, caring and showed great kindness and patience when helping our mum. The care home provided many good activities for the residents, our mum's favourites were the harp recitals. As my
mother's health began to fail, the staff gave her such special care whilst making sure she maintained her dignity. The most outstanding aspect of the care home was the great care and attention that was given to our mother in her last hours. They made sure that she was never alone and stayed with her through the night. The staff of the care home extended their support to us at the end as we said goodbye to mum. I cannot recommend St. Dominics highly enough as a place which puts the emphasis on care.

Reply from Tracy Delannoy, Manager at St Dominics Residential Home

Thank you so much for your heartfelt comments about the care your mother received and the support provided to the family in her final days. Your comments will be help other families to know and understand the type of care available to them within St Dominics. It is also lovely for our staff to know they are appreciated. We all have fond memories of your mother, such a kind and quiet lady, who loved watching TV in her room as well as enjoying the entertainment within the home. She had such a wonderful sense of humour, we smile as we remember her.


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Review from A K (Nephew of Resident) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our aunt was cared for by the St Dominic's family for 4 and a half years until her passing on 27.02.19. She was previously cared for by our uncle until her dementia became severe. St Dominic's welcomed our uncle, who was a frequent visitor most days and he participated in activities, entertainment,
enjoying lunch with our aunt which benefitted them both enormously. Our aunt was always treated with such dignity and care according to her needs in such a happy environment which we thank St Dominic's so much for.

Reply from Tracy Delannoy, Registered Manager at St Dominics Residential Home

Many thanks for taking the time to review our home. Our staff will be appreciative of your kind comments. It was our pleasure to care for your Aunt as well as welcoming your Uncle into the home and seeing how much they enjoyed spending their days together. Your continued support of your Uncle and Aunt was appreciated not only by them but by the home as well.


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Review from Danielle H (Niece of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely impressed with the end of life care for my Great Aunt. Outstanding staff members and very supportive for the family.

Reply from Tracy Delannoy, Manager at St Dominics Residential Home

Thank you for your lovely review. Your Great Aunt surprised family, friends and staff members with her resolve to live life to the full. We are working towards re-accreditation for our Gold Standard Framework Award for excellence in palliative care and comments such as this help the staff feel valued and worthy, for which we thank you. We are pleased to know that the family felt supported.


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Review from Ronnie H (Daughter of Resident) published on 11 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since 2016, suffering from Dementia and Alzheimer's. All of the staff look after her so well, she now regards it as her home. The staff always treat her with kindness, dignity and respect. The staff are also very friendly and helpful with visiting family and family who telephone.
Her room is always very clean and tidy.
Christmas time was very busy with many events held for the resident's entertainment which they very much enjoyed.
Thank you for looking after my mum.

Reply from Tracy Delannoy, Registered Manager at St Dominics Residential Home

Thank you for taking the time to write a review for us. It is our pleasure to care for and look after your mother. Our staff will be appreciative of your kind comments. Welcoming a residents’ family and knowing they are enjoying the activities alongside a resident creates a cheerful atmosphere which strengthens relationships between residents, families and staff.


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Review from E P (Daughter of Resident) published on 2 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care shown to my mother is of a high standard.
It is professional, empathetic and her dignity is put first at all times.

Reply from Tracy Delannoy, Registered Manager at St Dominics Residential Home

We were pleased to receive your review and thank you for taking the time to do so. Your wording really does reflect what is important and we are pleased you are confident of the care your mother is receiving.


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Review from Joan M (Sister-in-law of Resident) published on 18 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited my relative on 22nd November. It happened to be entertainment afternoon and we were invited to have lunch with our relative and other patients. This proved to be an excellent afternoon with patients and staff thoroughly enjoying it all. The atmosphere proved to be very good indeed. Patients
who were able to get up with the help from staff enjoyed a little dance. Everyone enjoying the afternoon. We were sorry to leave at the end of our visit.

Reply from Tracy Delannoy, Registered Manager at St Dominics Residential Home

Many thanks for your review. We realise the importance of a full and varied activities programme. That was the first time that particular entertainer had visited us and we have already booked him to visit again. It was lovely to see so many residents and staff up and dancing as well as some relatives.


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Review from Jan M (Daughter of Resident) published on 17 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Review based upon first 4 weeks of my mother's care.
So far, I am absolutely delighted with everything. Knowing that my mother is in such safe hands in terms of care, comfort, welfare and socialising, has relieved me of enormous worry and stress and provided her with a safe and nurturing environment.
My family and I are made welcome to visit at any time, just like being at home.

Reply from Tracy Delannoy, Registered Manager at St Dominics Residential Home

Thank you for taking the time to review our home. Although first and foremost are our residents' needs, we realise that this can be a difficult and stressful time for family members also. It is good to know that we are making a difference in your lives as well.


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Review from Caroline A (Daughter of Resident) published on 23 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been resident at St. Dominics for six months and has settled very well, which bearing in mind she suffers from Alzheimer's, we thought she might struggle. The staff are extremely attentive and have got to know my mother extremely well very quickly, and respond to her issues with compassion.
They do not hesitate to contact me if they are at all concerned and this has been borne out in the last couple of weeks when mum has been particularly agitated and by just calling me to speak to her on the phone, has settled the issues. A weekly routine of phone calls to my mother has now been suggested and seems to be doing the trick. Mum herself says she is happy and that if it is a care home she needs to be in, then St. Dominics is where she wants to be! Whenever we visit there is always a calm and happy atmosphere.

Reply from Nicole Harbison, Administrator at St Dominics Residential Home

Thank you for reviewing our home. It was lovely to hear that you feel your mother has settled into life at St Dominics and it is very rewarding for our staff to read your comments regarding the care they deliver. I hope your review will help others, faced with similar circumstances, to learn that there is genuine kindness, care and attention to be found within a care home setting such as ours. Your mother is a wonderful addition to our home and we shall continue to manage the families’ communication with her in the various forms suggested, to ensure the continuing health and wellbeing of your mother and her extended family.


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Review from Ronald D (Son of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been resident for well over two years. She has dementia but has really enjoyed her time here and has a great relationship with her carers. All the residents are different characters, some more demanding than others, but I think they are well looked after by a dedicated staff.

Reply from Tracy Delannoy, Registered Manager at St Dominics Residential Home

Thank you for your lovely review. It is always so nice to hear about good experiences, especially about the relationships that are formed with the carers. It really does show them that their hard work and dedication is appreciated.


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Review from June K (Resident) assisted by family/friend published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Most of the carers are very good. I am unable to join in a lot of activities due to poor eyesight. The staff do offer to help me to take part in bingo, for instance.
I cannot fault the housekeeping staff. If I have a problem and mention it to management, it is dealt with promptly.

Reply from Tracy Delannoy, Registered Manager at St Dominics Residential Home

Thank you for your lovely review. It is always pleasing to receive feedback about positive experiences, especially from those receiving care. It was lovely of you to mention our housekeeping staff who not only keep the home looking and smelling splendid but also take the time to chat with you and the other residents. Finally, I am glad to know you feel any concerns raised are dealt with promptly.


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Review from Alison P (Daughter of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My father resides here due to having Parkinson's disease and needing 24-hour care due to his mobility being bad.
Staff look after him well and he is happy.

Reply from Tracy Delannoy, Registered Manager at St Dominics Residential Home

Thank you for taking the time to review St Dominics. Your father has come on a long journey and from where he was to where he is now, he is transformed. It is our pleasure to care for him and we appreciate the support given to the home from you and the family.


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Review from Jacqueline W (Great-Niece of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very kind and helpful to me when in the home again the staff seem attentive to the residents.

Reply from Tracy Delannoy, Registered Manager at St Dominics Residential Home

Thank you for your review, we are always pleased to hear about positive experiences and opinions and appreciate you taking the time to do this. It is fulfilling for us to see how far your great uncle has come since joining St Dominics and how settled and happy he is.


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Review from Lesley T (Friend of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have experienced the care and acceptance by the staff with the utmost respect and dignity when I first came to the home.
I enjoy the interaction with residents who also accept me coming into their environment and sharing time.

Reply from Tracy Delannoy, Registered Manager at St Dominics Residential Home

Thank you for your thoughtful review, we are always pleased to hear about positive experiences and appreciate you taking the time to review us. Your support of the home at our events is very helpful for which we thank you, and we appreciate your activities ideas and advice given when visiting your friend.


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Review from B R (Daughter of Resident) published on 17 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, this home is very good, well run, good food and very clean. The residents are well looked after and staff are good and very caring. Good entertainment and grounds are nice and well kept. My mother is very happy at St Dominics Residential Home. I would recommend this as a good home.

Reply from Tracy Delannoy, Registered Manager at St Dominics Residential Home

Many thanks for taking the time to review our home. We very much appreciate your comments and hope this will help those looking at care homes for a loved one. It is our absolute pleasure to care for your mother who just defies all the record books.


Your mother and her family and friends promote and support the home in so many welcoming ways which enriches the lives of the residents living here for which we are grateful.


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Review from Maureen T (Relative of Resident) published on 16 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the management and staff are excellent. Having been to other homes before St Dominics Residential Home, I found St Dominics Residential Home was at the top.

Reply from Tracy Delannoy, Registered Manager at St Dominics Residential Home

Many thanks for taking the time to review us. We are so pleased you feel we are meeting your expectations and also that, having viewed other homes, St Dominic's came out top!


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Review from E B (Daughter of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Dominics has provided our relative with a support structure whilst still letting him feel relatively independent, with choices about how he chooses to spend his time.
The 24 hour care is a great relief for the family.
We feel the staff know him well and that there is continuity of staff. They are
all very friendly, kind and capable and we feel confident he is in good hands.
You can visit at any time and see staff engaging warmly with clients.

Reply from Tracy Delannoy, Registered Manager at St Dominics Residential Home

Thank you for taking the time to review our home. We are so pleased to hear that you feel your relative has real choice and he is living relatively independently. We also appreciate your lovely comments regarding our hard-working staff.


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Current Review Score: 9.7 (9.650)

Overview of Review Score

The Review Score of 9.7 (9.650) out of 10 for St Dominics Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.650 for St Dominics Residential Home is calculated as follows: ( (78 Excellents x 5) + (42 Goods x 4) ) ÷ 120 Ratings = 4.65

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Dominics Residential Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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