Drummonds

The Street, Feering, Colchester CO5 9QJ
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9.3 37 Reviews
  • Drummonds, Colchester
Drummonds provides innovative and inclusive care for individuals over the age of 18 with learning and/or physical disabilities in Essex. The home offers residential and respite care for up to 41 individuals.

Care offered at Drummonds is focused on independence and progression, and staff strive to deliver positive outcomes for all residents. Those at the home are supported by a team of staff who understand that residents’ needs are specific to each individual and often complex. Staff are appropriately trained to ensure they respond in the best way to support individual needs.

Residents are encouraged to communicate using the best method for them, be it through speech, sign language, symbols or objects of reference.

Drummonds also has its very own swimming pool on-site.

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Care Provided by Drummonds

  • Primary Care Categories
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Cerebral Palsy
  • Multiple Sclerosis
  • Profound & Multiple Learning Disabilities
  • Spina Bifida & Hydrocephalus
  • Other Care Provided
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Helen Moore (Manager)
  • Admission Criteria
    • All admissions are subject to an assessment by the home's management team
    • Ages 18+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Drummonds

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • RESPITE Self-Funded Residential Care from £1,000

  • Weekly fees include personal care, all food and drinks, activities and entertainment.
  • (these prices are only a guideline, please contact Drummonds to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • 24 hour visiting welcomed


  • Parking

  • Ample parking outside the home.


Drummonds Reviews (37)

Total of 37, showing 1-20
9.3

Drummonds has a Review Score of 9.3 (9.342) out of 10, based on 8 reviews in the last 2 years. Over all time Drummonds has 37 reviews.

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Review from E P (Respite Resident) published on 7 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The day staff are absolutely brilliant nothing is too much to help with all managers/seniors are so lovely too. So caring kind and patient would definitely recommend someone come for respite or to stay here, the residents are so kind too, and there are also lots of fun activities to do.

Reply from Zoe Cattermole, Regional Manager at Drummonds

Thank you for your very kind review its great to hear that you enjoyed your stay. It was a pleasure to have you at Drummonds and you are always welcome to visit or stay again if you need to.


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Review from H T (Mother of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Due to our daughter's autistic spectrum behaviours, she is difficult to integrate socially, but she appears to be settling and we are optimistic that she will become more integrated in the future, as she did manager to integrate while attending day care.

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Review from M G (Father of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been living at Drummonds since July 2022. I’ve never seen her so happy as she is now! The care she receives is excellent. She is constantly stimulated with entertainment and activities. The carers are amazing they really do care. The support that my daughter gets when she has any kind
of health problem is fantastic. Not one negative thing to say about the place.
Thanks every one who works there.

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Review from Michael A (Friend of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Drummonds on multiple occasions and find the home to be an amazing friendly environment. As soon as I walk through the door I'm greeted with smiles from both staff and residents who are equally happy to see me, the atmosphere is always one of a warm welcome.
Staff are extremely positive
and engaging and will always assist me when I have questions or issues.
The manager is always available for a chat and will go above and beyond to assist me with any concerns.
The residents are amazing, so many smiles and so much laughter that you can't help but smile and engage.

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Review from D H (Friend of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting Drummonds to visit multiple residents I built bonds with over the years, both during and since I worked there, and honestly Drummonds is the best home under the Black Swan Umbrella and has only improved by leaps and bounds since the new Regional Manager took over and another staff
member took the helm as Manager.
The care level is now at a level I can say I have not seen in another home within the sector and I have worked at and visited many of them and the residents seem genuinely happy and well cared for.
The recent changes to the groups to facilitate a better quality of life for those with increased needs or the lack of ability to verbalise and advocate for themselves is not only innovative and industry leading, it is a testament to how much the management team care about their residents, not just the invoice they send to those who pay their bills.
Bravo Drummonds, keep being amazing.

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Review from Kevin H (Brother of Resident) published on 2 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just caught up with a staff member to talk about my sister's recent holiday to a holiday village. It sounded amazing and the dedication to the Christmas theme was perfect. I know my sister will have had a great time. I cannot thank you enough for this great experience that my sister has had with her
friends.

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Review from P W (Mother of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

At the time of writing, our daughter has been attending Drummonds for respite care for a few months. We are extremely happy with the level of care she receives. Staff have taken the time to understand her needs (she’s non-verbal) and we have felt listened to when we have discussed her usual routines.
There is no shortage of things to do for her during her stays and activities are geared very much towards her likes and abilities.
She returns home from her stays at Drummonds in a happy mood and we receive comprehensive information from the staff about the activities she’s been participating in, her general well-being, dietary, health issues and anything else of relevance. Whilst it never gets any easier to leave our daughter in order for us to have a well-needed break, our impressions are that Drummonds is a bright and happy environment with attentive carers and this gives us the confidence to trust them with her care.

Reply from Ria Odgers, Regional Manager at Drummonds

Thank you for your kind words. I am so happy to hear how much your daughter enjoys staying at Drummonds. I will pass your kind words onto the staff


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Review from C W (Brother of Resident) published on 25 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, levels of care, activities and overall happiness of residents. Recommended.
The staff are always very friendly and attentive to the residents. They interact with the residents in a very engaging and loving way giving them the best care available.

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Review from Tracy M (Niece of Resident) published on 5 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Drummonds is an amazing facility. My aunt loves her home and is very well cared for. I loved the photos that she sent me from Halloween. I want to say thank you to all of the staff who have supported my aunt, particularly during such a difficult time.

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Review from Jean W (Mother of Resident) published on 30 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Drummonds for many years and is extremely happy there. In view of the situation this past year (2020-21) and all the implications related to the pandemic (and as a retired nurse myself) we have found the staff have handled the requirements with extreme care and caution, always
giving consideration to the welfare of the residents and their safety.
Overall the standards in the home are very high, and family contacts or requests/messages etc. have been dealt with efficiently and with understanding.

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Review from Angela W (Resident) published on 24 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Drummonds is better because the care is amazing, and the help we get is better. Staff are always happy to help, and it is a nice place to live. Whenever I ask for something, it always gets done.

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Review from Karen H (Resident) published on 24 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I like all the activities here. I think it is a fun place to live, and the staff are friendly and helpful. I love getting takeaways with everyone. As you walk in the door, it is a friendly atmosphere. I am happy living here.

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Review from Val C (Sister of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During lockdown, the staff and management have been brilliant! Telephoning weekly with an update and chat.
I am so appreciative of all they have done while we have been unable to visit. I am so pleased that my sister has a real-life and cannot fault the care she receives.

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Review from Gill L (Sister of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to acknowledge the care and commitment of all the staff at Drummonds through the Covid pandemic. They have shown so much dedication, compassion, responsibility and professionalism for the people who live at Drummonds.
This really shows how the profile of ‘working in care’ must be raised
in the future and to be paid as any other profession.
I hope all of the team at Drummonds are very proud of all that they achieve, they are very special.

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Review from Andrew S (Brother of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Management team and all the wonderful staff at Drummonds.... just thank you.
The entire team at Drummonds always go that extra mile to make sure that the residents are cared for. If you have any concerns or quibbles ... raise them and they are dealt with a professional flair.
As a relative,
I can come and visit whenever I like, and I know with confidence that when I leave again I'll have zero worries.
I'm kept informed with one to one calls by phone or via the internet.
Keep up the good work!

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Review from Mary M (Friend of Resident) published on 4 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing place. Always so much going on, always a buzzing atmosphere.
Staff are welcoming and residents are well cared for.

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Review from Pete T (Stepbrother of Resident) published on 16 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really nice place. Good staff. Atmosphere was brilliant. Very homely. Happy with the care provided. The place looks better every time I come.

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Review from Zoe D (Niece of Resident) published on 13 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been at Drummonds for many years. I remember visiting when I was young and the comparison now is unbelievable. I had been unable to visit since Black Swan took over and the amount of work that’s been put in really surprised me. It looks fabulous! From the cinema room to the new bedrooms.
I was lucky enough to get a tour of the very friendly staff who had such lovely things to say about my uncle. Hopefully, it won’t be too long until I next visit!

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Review from Cara M (Friend of Resident) published on 25 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend seems very happy at Drummonds. Staff are always friendly and helpful. Made to feel welcome every time I come. The place looks great. Always lots going on. Very busy and interactive.

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Review from Sheila T (Mother of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son loves living at Drummonds. He is well stimulated and cared for.

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Current Review Score: 9.3 (9.342)

Overview of Review Score

The Review Score of 9.3 (9.342) out of 10 for Drummonds is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.653 for Drummonds is calculated as follows: ( (64 Excellents x 5) + (30 Goods x 4) + (1 Poors x 2) ) ÷ 95 Ratings = 4.653

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.689 Points relating to the number of positive Reviews for Drummonds is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 8 Positive Reviews ÷ 9 = 0.889

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

5 Bed Vacancies

posted 17 Mar 2025

Single


Awards / Recognitions (0)

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Meet the Team (1)

Helen

Helen Moore

Job Title: Registered Home Manager

Helen is the dedicated care home manager at Drummonds.


Frequently Asked Questions about Drummonds

What types of Care is Drummonds registered for?

Older Person Care, Respite Care, Learning Disability, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Drummonds provide?

Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Drummonds have?

There are 45 Single Rooms.

What are the Facilities & Services at Drummonds?

Own Furniture if required, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Drummonds to the centre of Colchester?

8.3 mile(s) as the crow flies, distance by road may be significantly further.