Eastham

Main Road, Woodham Ferrers, Chelmsford CM3 8RF
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9.9 81 Reviews
  • Eastham, Chelmsford
Nestled atop a picturesque hill in Woodham Ferrers, Eastham Care Home offers breathtaking views of the Essex countryside. This historic gem, built in 1890 as a Vicarage, has been transformed into a haven of comfort and care for residents.

Eastham's rich history adds unique charm to its warm atmosphere. In 1948, the Mayor and Burgess of East Ham acquired this beautiful property to serve the community - a legacy the team proudly continue today.

Residents enjoy an unparalleled living experience, with many of the 22 thoughtfully appointed rooms offering spectacular views across the rolling Essex landscape.

Eastham's crowning glory is its expansive seven-acre gardens. This oasis provides a private sanctuary for residents to connect with nature, enjoy leisurely strolls, or simply bask in the outdoors. Here, they can breathe fresh country air, observe changing seasons, and find moments of peace and reflection.

The 22-bed capacity allows the home to maintain a close-knit, family-like atmosphere where each resident receives personalised attention. This intimate setting fosters a sense of community and belonging, essential in creating a true home away from home.

At Eastham, the team believe exceptional care goes beyond meeting physical needs. The combination of historical charm, stunning surroundings, and personalised care practices creates an environment where residents thrive. Whether watching a sunset from their room, enjoying tea in the gardens, or participating in tailored activities, life at Eastham is fulfilling, comfortable, and dignified.

Join life at Eastham, where every day brings new opportunities for joy, growth, and meaningful experiences in a setting that celebrates both individual needs and the power of community.

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Care Provided by Eastham

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Karolyn Sisto (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Eastham

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,390
    • Self-Funded Residential Dementia Care from £1,390
    • RESPITE Self-Funded Residential Care from £1,490
    • RESPITE Self-Funded Residential Dementia Care from £1,490
  • (these prices are only a guideline, please contact Eastham to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Eastham Reviews (81)

Total of 81, showing 21-40
9.9

Eastham has a Review Score of 9.9 (9.935) out of 10, based on 27 reviews in the last 2 years. Over all time Eastham has 81 reviews.

Overall Experience

  • 68
  • 13
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Date Published

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Review from C R (Daughter of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has had a really bad year. Dad died in February so we decided to move mum from Suffolk to Essex to be closer to the family. Eastham have been very supportive with the move and also dealing with mum's dementia and stoma. I highly recommend Eastham. I researched a lot of homes as it was important
to get mum's 'forever' home right. The staff are all amazing and nothing is too much trouble.

Reply from Karolyn Sisto, Manager at Eastham

Thank you for your very kind words they are very much appreciated by all the staff here at Eastham.


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Review from Amelia H (Great-Niece of Resident) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful for Eastham's care home. They provide a friendly, caring and safe environment for my great aunt. It is lovely to see her involved in a range of activities day to day, and so happy and comfortable. The home is always clean and has a very welcoming atmosphere with great staff. I always
look forward to visiting my great-aunt. Thank you!

Reply from Karolyn Sisto, Manager at Eastham

Thank you for your kind words, they are very much appreciated by all the staff at Eastham.


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Review from W H (Grandson of Resident) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Best standards ever, my grandad has received the best possible care and I can't thank the workers enough. I couldn't recommend a place more than Eastham. The range of activities they put on makes all the residents time to much more enjoyable.

Reply from Karolyn Sisto, Manager at Eastham

Thank you for your kind words, they are very much appreciated by all the staff at Eastham.


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Review from K N (Daughter of Resident) published on 16 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming from the first visit. Attentive staff who show kindness. Residents well cared for always have a drink and snacks between mealtimes. Very warm and comfortable home. Efficient and knowledgeable office staff. My mother has settled well and enjoys the personal attention this smaller home
affords.

Reply from Karolyn Sisto, Manager at Eastham

Thank you very much for your kind words, they are most appreciated.


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Review from L B (Son of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for one year now. The staff are great and I feel it's a lot to do with the leadership of the management team. Our wishes are always listened to and acted upon which has been important to us. Mum's individual needs have always been catered for. The food is always good and the
room is kept clean. Overall, it's been excellent, making a difficult transition easier. Thank you.

Reply from Julie Weston, Manager at Eastham

Thank you so much, it is our pleasure having Mum living with us and thank you for taking the time for your comments.


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Review from J R (Wife of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Most impressed with Eastham's care. The standard they set I cannot fault. My husband has settled in very well. I forgot to enquire about daily activities, therefore I have not commented, having said that my husband is happy and comfortable. So I am happy.

Reply from Julie Weston, Manager at Eastham

Thank you for your kind comments. Our team at Eastham's are pleased that you and your family are happy with the care we provide and will continue to do so.


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Review from Heather M (Sister of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister went into the home in May for respite care. She was welcomed by the manager, deputy, and other staff members. It didn't take long for her to feel settled. She had choices of food, what to wear, and all other care she required. Staff assisted her with all her needs as she was quite weak. She
got a little bit stronger and loved sitting outside.
Unfortunately she became ill and had to go to hospital, as she became more ill and passed away peacefully.

Reply from Julie Weston, Manager at Eastham

Thank you for your kind comments. It was a pleasure caring for your sister and meeting you.


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Review from S W (Daughter of Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although our father's stay was brief, we were grateful for the care given in his final days and the support shown to us.
We wish the team all the very best for the future and would happily use their service again.

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Review from Christine P (Daughter of Resident) published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother can be very difficult. I have always found that she has been looked after with dignity. She is always clean and has been encouraged to eat properly. The staff are very good and kind.

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Review from C E (Friend of Resident) published on 7 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A home from home with a lovely atmosphere. Very well run by the manager, nothing is ever too much for her.

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Review from Lorraine R (Daughter of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean home. The staff are so caring, kind, and dedicated to the residents and the smooth running of Eastham. Excellent home-cooked meals. Everyone working at Eastham is so friendly and always available to talk to if you need to discuss your family member.

Reply from Clare Hatcher, Home Manager at Eastham

Thank you for your review, Lorraine. Mealtimes are so important so it is nice to have lovely feedback.


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Review from T J (Daughter of Resident) published on 10 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is very happy and settled and the staff are very efficient and extremely caring which is peace of mind for the family.

Reply from Clare Hatcher, Home Manager at Eastham

Thank you for your lovely review, it is such a pleasure hearing positive feedback from families and knowing the care we are providing is a peace of mind for yourselves.


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Review from Ann T (Daughter of Resident) published on 9 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled in well. Staff are extremely caring and professional at all times.

Reply from Clare Hatcher, Home Manager at Eastham

Thank you for your lovely review and pleased to hear Mum has settled in well


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Review from Justine C (Friend of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They provide great care to my friend. The staff are attentive and friendly. My friend is treated with dignity and they really enjoyed the food.

Reply from Clare Hatcher, Home Manager at Eastham

Thank you for your lovely review, glad the food is enjoyed.


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Review from Sarah P (Friend of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival, staff always welcoming and helpful. Residents always appear clean and tidy, happy and cheerful environment. Well done Easthams!

Reply from Clare Hatcher, Home Manager at Eastham

Thank you for your kind comments about Eastham and the team.


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Review from Robbie P (Son of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's new room is much better, cleaner and brighter. Staff are kind and friendly and do a difficult job very well under difficult circumstances. Not entirely sure what activities there are but it is important that residents are stimulated and not left to do nothing.

Reply from Clare Hatcher, Home Manager at Eastham

I am very pleased Mum likes her new room, I will be sure to send you some photos of Mum enjoying the activities.


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Review from Daniel L (Grandson of Resident) published on 16 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a trip to see my nan, a recent resident to Eastham Care Home, I would like to say thanks to all the staff and especially the manager who has gone above and beyond to make her comfortable and how welcome they have made her feel.

Reply from Clare Hatcher, Home Manager at Eastham

Thank you so much for your positive review and glad I could be of help to make the transition to Eastham easy for both your nan and your family.


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Review from Amanda B (Granddaughter of Resident) published on 5 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Nan has been a resident at Eastham for 14 months. We have always been able to see my nan when we want. The staff are always loving and caring towards my nan and her room is always clean and tidy. My nan is happy and settled here. We would highly recommend Eastham

Reply from Clare Hatcher, Home Manager at Eastham

Thank you for your kind words and recommendation. It is a pleasure caring for your nan at Eastham.


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Review from Gill B (Daughter of Resident) published on 1 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident from June 2021 to March 2022. She settled quickly and was very happy there. It's a homely environment and the staff got to know Mum really well, they looked after her with infinite care and kindness and nothing was too much trouble. They were always ready with a smile and reassurance.
Mum loved mealtimes and enjoyed the home-cooked food,
especially the puddings. The quality of her life improved due to her excellent nutrition, hygiene, and skincare. Her clothes were laundered and returned to her room efficiently. In Mum's last days the staff cared for her with compassion and kindness which was second to none. They supported us as a family too and for this, we will always be thankful.

Reply from Clare Hatcher, Home Manager at Eastham

Thank you for your kind words, it was a pleasure caring for your mum and she will be sadly missed at Eastham.


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Review from S H (Daughter of Resident) published on 8 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall mum is really happy here. There are days when mum feels like there has not been enough activity for them. The same with the food depending on who is cooking, some days are better than others. The staff have always been very helpful to me, my sister and to mum.

Reply from Clare Hatcher, Home Manager at Eastham

Hello, we are so grateful to hear how satisfied you are with your mother's care. Your feedback greatly enhances the care we provide to residents, and we are appreciative of your positive comments.


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Current Review Score: 9.9 (9.935)

Overview of Review Score

The Review Score of 9.9 (9.935) out of 10 for Eastham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.935 for Eastham is calculated as follows: ( (302 Excellents x 5) + (21 Goods x 4) ) ÷ 323 Ratings = 4.935

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eastham is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Karolyn

Karolyn Sisto

Job Title: Home Manager

Joined: 2012

Welcome to Eastham Care Home, where compassionate care meets tranquil living.


I am Karolyn, the proud Home Manager, and I'm delighted to introduce you to our exceptional residential and dementia care home nestled in the picturesque village of Woodham Ferrers, just southeast of Chelmsford, Essex.


My journey with Runwood Homes spans 12 years, starting as a carer here at Eastham. Through dedication and passion, I've risen to the position of Home Manager. As a registered social worker, I also bring a unique perspective to our residents' holistic well-being.


Eastham Care Home offers a perfect blend of comfort and professional care with 22 beautifully furnished bedrooms, a spacious, airy dining room, two inviting lounges and homely designs throughout.


Our stunning location and thoughtfully designed spaces create a warm, welcoming environment where residents truly feel at home.


At Eastham, we prioritise health, well-being, and individualised care.


We are committed to tailoring our services to meet each resident's unique needs, ensuring they receive the highest quality of care in a supportive, nurturing atmosphere.


I look forward to personally welcoming you to Eastham Care Home.


Amber

Amber Miller

Job Title: Care Team Leader

Joined: 2015

Hi, I’m Amber, I’ve been part of the Runwood Homes family for 11 years, with the last 2 years at Eastham. The most rewarding aspect of my job is spending quality time with our residents. In my spare time, I love being with my family and my dogs.


Charlotte

Charlotte Price

Job Title: Cook

Joined: 2023

Hi, I’m Charlotte, I’ve been with Runwood Homes for a year and absolutely love my job. As a cook, I also assist with well-being activities, which I find incredibly rewarding. The best part of my day is spending time with our wonderful residents. Outside of work, I enjoy staying active with outdoor walks, baking delicious treats, and hosting special events.


Danille

Danille Patience

Job Title: Well-being Lead

Joined: 2008

Hi, I'm Danielle, the Wellbeing Lead at Eastham care home. With 16 years at Runwood Homes, including 3 years in my current role, I am passionate about creating meaningful moments for our residents.


My favourite part of the job is engaging in quality time and activities with them. Outside of work, I love socialising with friends and exploring new restaurants.