Eastham

Main Road, Woodham Ferrers, Chelmsford CM3 8RF
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9.9 81 Reviews
  • Eastham, Chelmsford
Nestled atop a picturesque hill in Woodham Ferrers, Eastham Care Home offers breathtaking views of the Essex countryside. This historic gem, built in 1890 as a Vicarage, has been transformed into a haven of comfort and care for residents.

Eastham's rich history adds unique charm to its warm atmosphere. In 1948, the Mayor and Burgess of East Ham acquired this beautiful property to serve the community - a legacy the team proudly continue today.

Residents enjoy an unparalleled living experience, with many of the 22 thoughtfully appointed rooms offering spectacular views across the rolling Essex landscape.

Eastham's crowning glory is its expansive seven-acre gardens. This oasis provides a private sanctuary for residents to connect with nature, enjoy leisurely strolls, or simply bask in the outdoors. Here, they can breathe fresh country air, observe changing seasons, and find moments of peace and reflection.

The 22-bed capacity allows the home to maintain a close-knit, family-like atmosphere where each resident receives personalised attention. This intimate setting fosters a sense of community and belonging, essential in creating a true home away from home.

At Eastham, the team believe exceptional care goes beyond meeting physical needs. The combination of historical charm, stunning surroundings, and personalised care practices creates an environment where residents thrive. Whether watching a sunset from their room, enjoying tea in the gardens, or participating in tailored activities, life at Eastham is fulfilling, comfortable, and dignified.

Join life at Eastham, where every day brings new opportunities for joy, growth, and meaningful experiences in a setting that celebrates both individual needs and the power of community.

Care Provided by Eastham

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Karolyn Sisto (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Eastham

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,390
    • Self-Funded Residential Dementia Care from £1,390
    • RESPITE Self-Funded Residential Care from £1,490
    • RESPITE Self-Funded Residential Dementia Care from £1,490
  • (these prices are only a guideline, please contact Eastham to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking
  • The home includes dedicated parking spaces.


Total of 81, showing 41-60
9.9

Eastham has a Review Score of 9.9 (9.935) out of 10, based on 27 reviews in the last 2 years. Over all time Eastham has 81 reviews.

Overall Experience

  • 68
  • 13
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Date Published

81
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54
Overall Experience  Overall Experience 5.0 out of 5

Staff are all very polite and helpful. Very good to residents. Could not get a better place.

Reply from Clare Hatcher, Home Manager at Eastham

Hello Janet, thanks so much for your review. We are so grateful that you are sending your full recommendation for Eastham, and we hope you have a good day!


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Overall Experience  Overall Experience 5.0 out of 5

They are very helpful, caring, friendly every time I visit Dad with Mum. Dad is always clean and tidy and seems very content.

Reply from Clare Hatcher, Home Manager at Eastham

Hello, thanks so much for the positive review. We are so appreciative that you are giving Eastham your full recommendation and grateful to hear how satisfied you and your father are with his care. Have a good day.


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Overall Experience  Overall Experience 4.0 out of 5

When my mother-in-las first arrived at this home, she was extremely withdrawn after being in isolation for several weeks. She was also underweight and very sad.
The care and attention she has received have been amazing. She has gained weight, strength, and her quality of life has truly improved. She
has conversations, which is excellent, and enjoys taking part in all the activists, which take place daily. She is very stimulated. We are very grateful.

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Overall Experience  Overall Experience 5.0 out of 5

This afternoon I was able to visit my mother inside Eastham for the first time since she moved in last July. It was such an emotional time for both of us. Every safeguarding requirement was carried out thoroughly to ensure the visit was safe. It was wonderful to finally walk inside and to see mum so
much more relaxed in her room rather than in the pod or through a window. After such a tough few months for residents, staff and relatives and I cannot thank the staff enough for their care, support and kindness throughout this time.

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Overall Experience  Overall Experience 4.0 out of 5

My husband lived at Eastham for just short of six years. I say lived because he felt it was his home. If my husband had to live in a carehome we were both glad he was welcomed into Eastham, where he lived until he passed. Well done everyone at Eastham.

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Overall Experience  Overall Experience 5.0 out of 5

My wife has now been a resident at Eastham for over 3 1/2 years, during that time I have never had any worries about her care. During the lockdown over the past year, all staff have maintained an excellent level of security keeping all residents as safe as possible and done everything possible to allow
relatives to visit in a safe manner when allowed.

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Overall Experience  Overall Experience 5.0 out of 5

Sadly my mum passed away this month. She had lived at Eastham for the past 2 1/2 years. Mum was the happiest she'd been in years. The care provided was exceptional. All staff went above and beyond and always at the end of the phone if needed.

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Overall Experience  Overall Experience 5.0 out of 5

Eastham is a lovely home and set in lovely surroundings. Mum had been here since December 2019. She is a changed person. She is much happier and settled. The home is spotlessly clean, and all the staff are extremely friendly and helpful in every way.

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Overall Experience  Overall Experience 5.0 out of 5

Eastham is home from home for my mum.
It is a beautiful building and has superb views.
It is always kept spotlessly clean and fresh.
The kitchen serves wonderful and 'proper' home-cooked food and are always happy to give Mum a second helping of pudding!
The staff are wonderful, friendly and very
caring and are doing a fabulous job in these very trying times. Also sending photos and videos of their daily activities, which are so wonderful to see.

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Overall Experience  Overall Experience 5.0 out of 5

Eastham is situated in a quiet rural location which, when the weather permits, is used to good effect for outside activities for the residents. The staff are first class and regularly arrange group activities focusing on individual abilities/limitations to ensure as full involvement as possible. I
am happy that my mother is getting the best care possible in difficult circumstances.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has always received excellent care at Eastham and during these difficult times, it has been very comforting to receive regular updates including videos and photos of activities at the home. Everyone looks very well and happy thanks to the wonderful staff there.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy, which to me is everything. When we take her out she wants to go home - to Easthams so she is very settled. It's nice and small resident wise, but big enough to have social groups of their choice. They have been so, so careful during the virus, to keep everyone safe. We get videos
and pictures of everyone to keep in contact and we can have video phone calls which is great. They have all worked very hard, putting their own lives on hold to make all the residents safe. Thank you all so much for all you have done.

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Overall Experience  Overall Experience 5.0 out of 5

My mother went into Eastham four weeks ago under lockdown she was isolated for a week and has settled in very well, the staff are very attentive to her and the video of them all enjoying themselves on VE Day was great. I have not been in this very small care home but I think my mother has landed on
her feet I speak to the manager weekly during lockdown and she assures me that my mother is settling in well, which is confirmed when I speak to my mother. I have yet to be allowed into the home but when lockdown ends I will visit. Well done to all the staff at this very trying time.

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Overall Experience  Overall Experience 5.0 out of 5

A very safe, caring environment for my mother. My mum loves the food! The home is well managed, and the staff are great with all the residents.
I would certainly recommend Eastham, the team have managed very well in the current challenging circumstances.

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Overall Experience  Overall Experience 5.0 out of 5

I rang and enquired about the availability of a room for my elderly mother.
I also enquired about the level of care that my mother would receive and my access to her. I spoke with the deputy manager; she was professional, warm and very informative. I asked about the current COVID situation, and I was
impressed with the deterrents and steps being taken to avoid any infection, both within the home and any visiting element. I was offered details of a room, what facilities were available. The menu choices were explained to me, and I was very pleased that diabetic options were catered for.
It was explained that due to COVID, restrictions a virtual tour could be offered, due to being unable to access the home. This made me very happy and confirmed that proper processes are in place for COVID.
The lady on the phone also told me about the activities on a normal routine and even sent me an email containing photos of the last visiting entertainment act. Amazing service.

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Overall Experience  Overall Experience 5.0 out of 5

A well-led team of carers in a safe and clean environment. The meals are particularly good, cooked on the premises.
Keep up the good work!

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Overall Experience  Overall Experience 5.0 out of 5

I am the granddaughter of a resident at Eastham and I can't rate them enough.
They have gone above and beyond to keep my whole family in contact with my nan during this challenging time and my nan has always said she is happy and feels safe.
The care they have given her since she moved in (December
19) has been outstanding. We do not worry for her safety anymore and know she is in the best place to be cared for.
Thank you to you all.

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Overall Experience  Overall Experience 5.0 out of 5

The whole family is grateful for the loving care Mum received from the staff at Eastham. Mum died peacefully yesterday in her first floor sunny room with lovely views over the valley towards Hyde Hall.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy, she is well looked after and we are pleased with the care she receives.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Eastham showed great kindness and professionalism, caring for my mother-in-law, for the last 4 and a half years of her life. They treated her with dignity and respect and cared for her throughout, with great concern. She was able to pass away peacefully in familiar surroundings, from a
chest infection, supported by attentive staff and we have no hesitation in recommending Eastham to other service users.

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Current Review Score: 9.9 (9.935)

Overview of Review Score

The Review Score of 9.9 (9.935) out of 10 for Eastham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.935 for Eastham is calculated as follows: ( (302 Excellents x 5) + (21 Goods x 4) ) ÷ 323 Ratings = 4.935

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eastham is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Mar 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Karolyn

Karolyn Sisto

Job Title: Home Manager

Joined: 2012

Welcome to Eastham Care Home, where compassionate care meets tranquil living.


I am Karolyn, the proud Home Manager, and I'm delighted to introduce you to our exceptional residential and dementia care home nestled in the picturesque village of Woodham Ferrers, just southeast of Chelmsford, Essex.


My journey with Runwood Homes spans 12 years, starting as a carer here at Eastham. Through dedication and passion, I've risen to the position of Home Manager. As a registered social worker, I also bring a unique perspective to our residents' holistic well-being.


Eastham Care Home offers a perfect blend of comfort and professional care with 22 beautifully furnished bedrooms, a spacious, airy dining room, two inviting lounges and homely designs throughout.


Our stunning location and thoughtfully designed spaces create a warm, welcoming environment where residents truly feel at home.


At Eastham, we prioritise health, well-being, and individualised care.


We are committed to tailoring our services to meet each resident's unique needs, ensuring they receive the highest quality of care in a supportive, nurturing atmosphere.


I look forward to personally welcoming you to Eastham Care Home.


Amber

Amber Miller

Job Title: Care Team Leader

Joined: 2015

Hi, I’m Amber, I’ve been part of the Runwood Homes family for 11 years, with the last 2 years at Eastham. The most rewarding aspect of my job is spending quality time with our residents. In my spare time, I love being with my family and my dogs.


Charlotte

Charlotte Price

Job Title: Cook

Joined: 2023

Hi, I’m Charlotte, I’ve been with Runwood Homes for a year and absolutely love my job. As a cook, I also assist with well-being activities, which I find incredibly rewarding. The best part of my day is spending time with our wonderful residents. Outside of work, I enjoy staying active with outdoor walks, baking delicious treats, and hosting special events.


Danille

Danille Patience

Job Title: Well-being Lead

Joined: 2008

Hi, I'm Danielle, the Wellbeing Lead at Eastham care home. With 16 years at Runwood Homes, including 3 years in my current role, I am passionate about creating meaningful moments for our residents.


My favourite part of the job is engaging in quality time and activities with them. Outside of work, I love socialising with friends and exploring new restaurants.