I couldn't recommend a place more than Eastham
W H (Grandson of Resident)
the gardens are just wonderful to take my husband for a walk when the weather is suitable.
S C (Wife of Resident)
the gardens and outlook are perfect for my dad who is a country boy at heart. Lots of wildlife
T G (Daughter of Resident)
Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Eastham has a Review Score of 9.9 (9.935) out of 10, based on 27 reviews in the last 2 years. Over all time Eastham has 81 reviews.
Review from Lynn S (Daughter of Resident) published on 3 September 2015
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.935) out of 10 for Eastham is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.935 for Eastham is calculated as follows: ( (302 Excellents x 5) + (21 Goods x 4) ) ÷ 323 Ratings = 4.935
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Eastham is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Mar 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2012
Welcome to Eastham Care Home, where compassionate care meets tranquil living.
I am Karolyn, the proud Home Manager, and I'm delighted to introduce you to our exceptional residential and dementia care home nestled in the picturesque village of Woodham Ferrers, just southeast of Chelmsford, Essex.
My journey with Runwood Homes spans 12 years, starting as a carer here at Eastham. Through dedication and passion, I've risen to the position of Home Manager. As a registered social worker, I also bring a unique perspective to our residents' holistic well-being.
Eastham Care Home offers a perfect blend of comfort and professional care with 22 beautifully furnished bedrooms, a spacious, airy dining room, two inviting lounges and homely designs throughout.
Our stunning location and thoughtfully designed spaces create a warm, welcoming environment where residents truly feel at home.
At Eastham, we prioritise health, well-being, and individualised care.
We are committed to tailoring our services to meet each resident's unique needs, ensuring they receive the highest quality of care in a supportive, nurturing atmosphere.
I look forward to personally welcoming you to Eastham Care Home.
Job Title: Care Team Leader
Joined: 2015
Hi, I’m Amber, I’ve been part of the Runwood Homes family for 11 years, with the last 2 years at Eastham. The most rewarding aspect of my job is spending quality time with our residents. In my spare time, I love being with my family and my dogs.
Job Title: Cook
Joined: 2023
Hi, I’m Charlotte, I’ve been with Runwood Homes for a year and absolutely love my job. As a cook, I also assist with well-being activities, which I find incredibly rewarding. The best part of my day is spending time with our wonderful residents. Outside of work, I enjoy staying active with outdoor walks, baking delicious treats, and hosting special events.
Job Title: Well-being Lead
Joined: 2008
Hi, I'm Danielle, the Wellbeing Lead at Eastham care home. With 16 years at Runwood Homes, including 3 years in my current role, I am passionate about creating meaningful moments for our residents.
My favourite part of the job is engaging in quality time and activities with them. Outside of work, I love socialising with friends and exploring new restaurants.
