Forest Home

58 Swan Street, Sible Hedingham, Halstead CO9 3HT
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9.1 15 Reviews
  • Forest Home, Halstead
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Care Provided by Forest Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • St Giles Homes Ltd
  • Person in charge
  • Pam Oliver (Manager)
  • Admission Criteria
    • Essex County Council, Private
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for Forest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,350
    • Self-Funded Residential Dementia Care £1,350 – £1,350

  • Forest Homes Standard Fees across the board are £975 per week
  • (these prices are only a guideline, please contact Forest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visit anytime.


  • Parking

  • Large Car Park


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Forest Home Reviews (15)

9.1

Forest Home has a Review Score of 9.1 (9.142) out of 10, based on 6 reviews in the last 2 years. Over all time Forest Home has 15 reviews.

Overall Experience

  • 11
  • 4
  • 0
  • 0
  • 0

Date Published

15
1
1
6
9

Review from Susan R (Wife of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my husband only stayed at Forest Care Home for 8 weeks before he then passed away, the care he received from all members of staff was very good. The week leading up to his death I was allowed to stay with him day and night, I was also treated with kindness, nothing was too much trouble. It
is at a time like this that you see how well run this home is. I can't thank you all enough for helping me to cope with his passing which had been unexpected, although in the latter stages of his dementia. Thank you everybody.

Reply from Pam Oliver, Manager at Forest Home

Thank you for your kind words it means a lot. Take care.


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Review from Kevin J (Son of Resident) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been with Forest Home for over two years, and I have no complaints on the care received. The staff deal so well with Mum's situation and are always kind and friendly. Thank you to everyone on behalf of us both.

Reply from Pam Oliver, Manager at Forest Home

Thank you for your lovely review. Its a pleasure looking after your mum.


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Review from Brian B (Son of Resident) published on 21 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After Dad passed away in 2017, Mum stayed elsewhere, but due to her ill health, she moved to Forest Home in 2019. Mum made many friends at Forest Home and it was with their support – and the support of the amazing staff - that she made it through the COVID-19 lockdowns. At a time when family were unable
to visit Mum, the wonderful staff at Forest Home became her family and we cannot thank them enough for their love and support over the last few years. Mum managed to make it to her 89th birthday and had a great day, a birthday lunch, cake and a sing along. I would like to give a big thank you to all the staff, carers and volunteers who treated her with nothing but kindness, joy and laughter. And in her final days, tenderness and love. Thank you for your ongoing support.

Reply from Pam Oliver, Manager at Forest Home

Thank you for your kind words. Mum is missed dearly.


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Review from Christine H (Relative of Resident) published on 16 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have a relative that has been living there since June 2022. He is very happy and settled and well looked after. The meals that he has always look very nice which he always enjoys. The care staff and management do a wonderful job of caring for him and could not thank them enough. Thank you all at
Forest Home.

Reply from Pam Oliver, Manager at Forest Home

Thank you for your lovely feedback. He is very settled at Forest Home.


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Review from C W (Daughter of Resident) published on 16 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

What a lovely bunch!. Couldn’t ask for kinder people. Great sense of humour in a very difficult job too. I know my mum inside out and can sense if something is wrong. She is happy and content even though she has Alzheimer’s and dementia. Love and respect to all who work there!

Reply from Pam Oliver, Manager at Forest Home

Thank you for your kind words. I'm glad that Mum is happy and content.


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Review from Pauline P (Daughter of Resident) published on 11 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into full time care at Forest Home after falling and breaking her hip, I had cared for her at my home for the last 5 years so it was with much regret that she had to go into the home full time as I couldn’t care for her any longer, she had had dementia for the last four years and had attended
Forest Home for day care and respite over that time, so she was very familiar with the staff, they all loved mum she was very well liked and she loved going there also, she loved the activities and enjoyed her food, I have nothing but praise for the lovely hard working staff and carers who treated mum with nothing but dignity, kindness and lots of laughter, sadly mum passed away in November 2022 and over her final two weeks of life I was able to stay with her and will never forget the support they gave me.

Reply from Pam Oliver, Manager at Forest Home

Thank you for your kind words. It was lovely to have met and cared for such a lovely lady she is sorely missed.


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Review from Bob D (Son of Resident) published on 9 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff, good care and all residents are treated personally. Good food with small choices. Many little touches that make so much difference.

Reply from Pam Oliver, Manager at Forest Home

Thank you for your kind words, Dad was a lovely man.


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Review from Jane C (Daughter-in-law of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My reluctant father-in-law went for a week for respite and was full of praise for his care! "Food was lovely and home-cooked" and "the carers are lovely". He slept through the night which he hasn't done for years, he ate different things which he hasn't done for a long time and socialised with other
residents. I can not praise the staff enough under the management of an understanding, caring and accomodating manager. Thank you so much!

Reply from Michelle Sims, Manager at Forest Home

It was a pleasure to have him here with us, he settled well and made some good friends. We hope to see him back soon.


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Review from Melissa H (Daughter of Resident) published on 17 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been in Forest Home for a short time. She has Alzheimer’s and also some other health problems.
The dementia unit in the home is separate from the main care home and has 2 carers in the unit constantly.
Mum is so well cared for, gets lots of attention and cuddles and the carers have taken
the time to really get to know mum.
We know that she is as happy as she can be under the circumstances and we are confident she is being cared for when we are unable to get there.

Reply from Michelle Sims, Manager at Forest Home

Many thanks for your review, we are very happy with your comments and wish you all the best.


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Review from Jeremy L (Son of Resident) published on 2 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father was transferred to Forest Home from hospital. Unfortunately, he was only there for ten days before he passed away. Prior to that Mum and my sister had decided this was the place for Dad to be as when they walked through the doors, it felt like home. In the time he was there the care was very
good, the place has a very open/transparent feel, Dad's notes were always on a side table to read, detailing times someone had looked in, what was done, etc. We were always welcome at whatever time of day or night, could stay for as long as we liked and always received a warm welcome and the offer of a cup of tea. Two of the staff took the time to attend Dad's funeral. A compassionate, caring home.

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Review from C W (Daughter of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is very happy in the Forest Home. The staff are friendly and always helpful. However, I feel sometimes they are understaffed.

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Review from Lee J B (Niece of Resident) published on 9 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was admitted to Forest Care Home in an emergency. I was unable to visit for a couple of weeks so I phones. I was always impressed by the friendly phone manner of the staff I spoke with. Making a journey of 100 miles with my (almost) 99 year old mum, who is wheelchair bound, was a challenge!
The staff of Forest Care Home made us feel most welcome, with a tea/coffee on arrival. Mum was very delighted to see her brother looking very well cared for and interacting well with the staff. Their attitude to all of us was very warm and pleasant. As a retired homeowner myself I was very impressed with the home and the excellent staff.

Reply from Michelle Sims, Manager at Forest Home

Many thanks Lee, your relatives are a delight to look after and have settled in well.


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Review from Andrew W (Son of Resident) published on 7 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that has been provided for my Father has been first class. The lovely care workers are so kind and happy to help in every way they can. My Fathers long term stay at Forrest Home has really improved his health and fitness. The meals are excellent and they can choose to eat in the restaurant
or have their meals brought to the room. Nothing is to much trouble for any of the team.
Many thanks again.

Reply from Michelle Sims, Manager at Forest Home

Thank you Andrew.


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Review from Robert R (Son-in-law of Resident) published on 12 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Son-in-law of resident for respite, due to wife in hospital for replacement of hip. The care my father in law received was 1st class, right from the manager to the tea lady who always offers us a cup of coffee. Nothing was too much trouble to help my father in law's stay as comfortable and pleasant
as possible. Shame father in law had to leave. Again can not thank staff enough.

Reply from michelle sims, manager at Forest Home

Thank you for the review, it was a pleasure to look after your dad.


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Review from Ian J (Son of Resident) published on 3 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a difficult job to find where to put my Father for care while my Mother had an operation, I am pleased to say Forest in Sible Hedingham looked after him very well.
He was very happy with the spacious and clean room he had. He also was very happy with the home cooked food (especially the fish
pie). I was very happy that he settled in (I expected him to be a bit stroppy) but more importantly the care and kindness shown to all the residents, the staff were always very happy and more importantly they smile! So a big thank you I know if he needs a break again I know where to go and also my Mother in Law will need full time care soon.

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Current Review Score: 9.1 (9.142)

Overview of Review Score

The Review Score of 9.1 (9.142) out of 10 for Forest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.773 for Forest Home is calculated as follows: ( (53 Excellents x 5) + (12 Goods x 4) + (1 Poors x 2) ) ÷ 66 Ratings = 4.773

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.369 Points relating to the number of positive Reviews for Forest Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 6 Positive Reviews ÷ 7.8 = 0.769

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Sep 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Forest Home

What types of Care is Forest Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Forest Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Forest Home have?

There are 33 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Forest Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Forest Home to the centre of Halstead?

2.7 mile(s) as the crow flies, distance by road may be significantly further.