Frintondene Residential Care Home for Elderly

4 Third Avenue, Frinton-on-Sea CO13 9EG
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9.8 23 Reviews
  • Frintondene Residential Care Home for Elderly, Frinton-on-Sea
Frintondene is a warm and welcoming family run residential home for older people, located near the seafront in Frinton-on-Sea.

This small high-quality home can house up to 8 residents and is comprised of well decorated, light and airy bedrooms all of which are en-suite.

Staff are carefully selected and trained to provide person-centred care, most of the staff have been with the home for years, the staff turnover is extremely low.

Promoting respect and the dignity of residents is one of Frintondene's key tenets.

A menu of well-balanced nutritional meals are offered on a daily basis by the home's experienced staff. Specialist dietary requirements can be catered for if required.

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Care Provided by Frintondene Residential Care Home for Elderly

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 8 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Elizabeth Lambert
  • Person in charge
  • Elizabeth Lambert (Owner/Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (6)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Frintondene Residential Care Home for Elderly

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,500
    • Self-Funded Residential Dementia Care £1,350 – £1,500
    • RESPITE Self-Funded Residential Care £1,350 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,350 – £1,500

  • Fees vary from room to room, all chiropodist, hairdresser, newspapers, toiletries are included in fees.
  • (these prices are only a guideline, please contact Frintondene Residential Care Home for Elderly to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors ring the doorbell for admission into the home by staff, you will be asked to sign in and out in the visitor book, you will be escorted to the residents room, using the stairs or the lift. You will be offered refreshments.
    No set visiting times, but mealtimes should be avoided if possible.


  • Parking

  • Spaces on the front drive and roadside parking in front of the building.


Frintondene Residential Care Home for Elderly Reviews (23)

Total of 23, showing 1-20
9.8

Frintondene Residential Care Home for Elderly has a Review Score of 9.8 (9.814) out of 10, based on 11 reviews in the last 2 years. Over all time Frintondene Residential Care Home for Elderly has 23 reviews.

Overall Experience

  • 21
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Date Published

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Review from V J (Daughter of Resident) published on 6 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in this home are knowledgeable, caring, and thoughtful and have an excellent, holistic approach to care planning and appropriate delivery of all aspects of care. They have developed very thorough knowledge of my mother-in-law's very particular care preferences, and have a lovely way of encouraging
her to maintain her independence, whilst keeping her safe. We are very grateful and very impressed with all aspects of care from the staff in this home.

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Review from F M (Daughter of Resident) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident of Frintondene. its a "Home from Home" for her. She is looked after 24/7. The staff are very friendly, her room is very clean and food is delicious. Staff are very welcoming to family and her health needs are looked after.

Reply from elizabeth lambert, Manager at Frintondene Residential Care Home for Elderly

Thank you for your positive review, its very kind of you to take the time to.


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Review from S J (Son of Resident) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived in this home for well over a year and I am delighted with care which she has received. She has put on weight, loves the excellent home cooked food, and is always beautifully clean and well dressed. She enjoys the company of all the staff members, and they had done a great job keeping
her young at heart and fully engaged with day to day life in the home. It is very obvious that the staff take a huge amount of time learning the preferences of their residents. The enthusiasm and professionalism of the staff is highly impressive.

Reply from elizabeth lambert, Manager at Frintondene Residential Care Home for Elderly

Thank you very much for the great, positive and very kind review.


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Review from John G (Son of Resident) published on 2 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, 84, moved into the Frintondene Residential Care Home in early 2024 based on a recommendation from a friend. The home is warm, comfortable and welcoming and has an excellent location by the sea. Frintondene is family-run and all the staff are very friendly and professional, delivering high-quality
care including (I'm told) great food. My mother loves her new home and her health and welfare have improved markedly since moving in. My sincere thanks to the whole team at Frintondene!

Reply from elizabeth lambert, Manager at Frintondene Residential Care Home for Elderly

Many thanks for your very kind and positive review.


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Review from V J (Resident) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Frintondene is a well-organised family home. Homely atmosphere with comfortable surroundings and tasty home-cooked food. The staff are very caring to the small number of residents.

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Review from Ruby M (Resident) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for 5 years or so I am perfectly happy to remain. If feel I am part of a family everyone is so pleasant and kind.

Reply from elizabeth lambert, Manager at Frintondene Residential Care Home for Elderly

Thank you for the positive review. We love having you with us, and hope you will always feel like Frintondene is your home.


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Review from Elizabeth E (Granddaughter of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful home-from-home Frintondene has been for my grandmother. She has been a resident for a number of years now, including during Covid, and I could not have wished for more love and attention to have been given to her. As she has got more frail and her dementia has worsened, their understanding,
patience and ability to look behind the dementia to see the real person has been so comforting to me and often goes above and beyond what might be expected, particularly when she has bad spells. They have dealt with medication and hospital visits but always ensure they liaise with me to make sure I'm happy with everything and I'm kept fully informed (communication is very good). All the staff I've met are lovely and the food is great (according to my grandmother as well!). So glad that my grandmother is warm, comfortable and happy at Frintondene. Thank you for all you do.

Reply from elizabeth lambert, Manager at Frintondene Residential Care Home for Elderly

Thank you for the very positive review, we love looking after your relative, after all these years, she's very much one of the family.


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Review from Jane J (Daughter-in-law of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 96-year-old mother-in-law has been a resident of Frintondene since 2020. In addition to the usual needs of the typical 96-year-old, she also has dementia so requires additional care in this regard. Frintondene, being family friendly and compact suits her needs admirably. Staff are caring and supportive
and nothing is too much for them to look after their charges whilst treating them as individuals.

Reply from elizabeth lambert, Manager at Frintondene Residential Care Home for Elderly

Thank you for your kind words and positive review.


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Review from C M (Daughter of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are all as a family of a resident extremely happy with the care that all the staff give. We are always made to feel welcome and nothing is a problem for them. My mother seems happy with her care and facilities and loves the food and her surroundings

Reply from elizabeth lambert, Manager at Frintondene Residential Care Home for Elderly

Thank you for the positive review, it's very kind of you to take the time to do this.


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Review from Terrie G (Daughter of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One year on from my previous review of 14th November and I am still saying all the same things about this wonderful care home. My dad has Parkinsons disease and dementia and over the last year has had many struggles with his health. The staff at this home have gone above and beyond my expectations of
care for both him and our family always putting my dads best interests first. They care for him personally, mentally and emotionally and this extends to us as well. They treat him and us as a family with love and respect and I trust them wholly with the care of my dad. I now feel like this is his home rather than a care facility and still feel like this was a gift given to us when we needed help. The food is very good especially desserts that my dad loves.

Reply from elizabeth lambert, Manager at Frintondene Residential Care Home for Elderly

Thank you for the great review, we love having your father with us.


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Review from Joan T (Sister of Resident) published on 18 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering the home, it was always clean, warm, cheerful and the staff were always helpful and professional. My brother was always happy there, from the first to the last day. If I was to go into a care home, I hope it would be like Frintondene Residential Care Home for Elderly.

Reply from Elizabeth Lambert, Manager at Frintondene Residential Care Home for Elderly

Thank you for the lovely review, you will always be very welcome.


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Review from Neil S (Son of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the second time my mother, eighty-seven, has spent time at Frintondene Care Home! The home is exceptionally warm, comfortable and welcoming and in a beautiful location by the sea. The staff are all friendly, courteous and professional delivering a very high-quality service, food is great too.
Will definitely recommend to anyone wanting a high-quality care home in a stunning location by the sea!

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Review from Pat M (Respite Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On two-week respite, could not fault it. The caring staff couldn't do enough for me with attention to my individual needs. Unobtrusive watch on my health. Homely and bright. Didn't want to leave.

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Review from Mary S (Niece of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At the time she was living in her own home, my aunt was unwilling to contemplate going into care, even when she needed it, and she resisted the idea strongly. However, as it turned out, she was entirely happy as a Frintondene resident. In July 2017 (when my aunt went to live at Frintondene), I wrote
in an email to my cousin (her son) that: - "I was really very pleased to see how accepting, and indeed happy, she is to be in her new home. Entirely voluntarily she told me that "I am quite content here" and even that "I prefer being here to being at home". She clearly likes having everything done for her, and nothing for her to worry about. And she looked really well-cared for. My aunt's contentment as a resident continued to be the case until her peaceful death in November 2022, aged 103.

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Review from N J (Son of Resident) published on 23 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Frintondene from hospital at the beginning of the Covid outbreak. She was struggling to care for herself and had fallen several times at home to be discovered by visiting care staff in a distressed state. Whilst in hospital, recovering from the latest fall, it became clear that apart
from her physical weakness she was suffering from a degree of dementia. It was clear that Mum could not return home on her own and be safe but her daughter in law knew the reputation of Frintondene and managed to secure a place for her for which the whole family is grateful. The staff managed her move with sensitivity at what must have been a confusing time for Mum and quickly discovered her likes and dislikes, strengths and limitations. Despite everything Covid related going on, Frintondene continues to deliver excellent care and provide a safe secure environment for the folks who live there. This is due to the high standards and dedication of the staff to whom we are all indebted.

Reply from elizabeth lambert, Manager at Frintondene Residential Care Home for Elderly

Thank you for your very kind words, they are very much appreciated.


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Review from Deborah W (Daughter of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring for the elderly runs in the family with this home and it shows. I had to deal with moving my mother during Covid which was really challenging but the team were full of ideas as to how to help from arranging a virtual tour of the property via laptop to somehow managing to have Mum’s room set up
with her personal furniture and belongings only about half an hour after the removal men had left! They have kept up with all the changes in visiting guidelines and were one of the first to get the lateral flow test kits so that I could visit Mum before Christmas and now we’re back in lockdown it’s always easy for me to talk to her and find out from them how she is doing. I’m never made to feel that it’s a bad time and they’re happy to arrange zoom and skype calls if preferred. There’s always someone around for Mum to chat with and she is eating better than she has in years. The staff are full of compassion and genuinely concerned with what is best for their residents and family.

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Review from J J (Daughter-in-law of Resident) published on 25 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a couple of falls at home, followed by a disastrous stay in hospital, my mother-in-law was lucky enough to be admitted to Frintondene. A very small home run by the same people for many years, it's by far the best in the area. Staff are kind and attentive, and the food is good (so I'm told!) They
are giving my mother-in-law dignity, comfort and security, and everyone in the family is very grateful!

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Review from J M (Son of Resident) published on 24 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Frintondene for several years now and has never had anything other than super care in all aspects medically and socially.

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Review from N K (Daughter of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has settled here happily. The home very much has a family feel and my father is a part of that family. The overall care is exceptional. We are all warmly welcomed when we visit and we leave knowing that he is in the best possible hands.

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Review from W D (Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident for well over a year or more and after the first months of settling down to a new way of being completely looked after, I found that I was completely happy with my new situation and at my time of life, very happy to be so comfortable. The food that is given to me at the appointed
times suits me and I can only think of one example when I was a little upset and I recovered in half an hour.

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Current Review Score: 9.8 (9.814)

Overview of Review Score

The Review Score of 9.8 (9.814) out of 10 for Frintondene Residential Care Home for Elderly is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.814 for Frintondene Residential Care Home for Elderly is calculated as follows: ( (109 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 129 Ratings = 4.814

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Frintondene Residential Care Home for Elderly is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 8 registered maximum number of service users is 1.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 18 Mar 2025

A first floor private room with en-suite facilities.


Awards / Recognitions (0)

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Frequently Asked Questions about Frintondene Residential Care Home for Elderly

What types of Care is Frintondene Residential Care Home for Elderly registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Frintondene Residential Care Home for Elderly provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Frintondene Residential Care Home for Elderly have?

There are 6 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Frintondene Residential Care Home for Elderly?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Frintondene Residential Care Home for Elderly to the centre of Frinton-on-Sea?

0.6 mile(s) as the crow flies, distance by road may be significantly further.