The Grange

69 Southend Road, Wickford SS11 8DX
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9.8 53 Reviews
  • The Grange, Wickford
The Grange is a beautiful Home situated in Wickford. Just 1 mile from Silvanna Court, where the Alzheimer’s Society hold their meetings to support families and all are welcome.

The home offers comfort and security and although rooms are furnished residents can easily exchange these for precious pieces of furniture that you wish to bring from home. The Chef provides home cooked food and there is always something to tempt the appetite.

Staff always try to find out what makes you unique and what you like to do and offer activities to suit. It may be you wish to try something new and Tai Chi has been one of the new ventures and is enjoyed by many.

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Care Provided by The Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Joanna Kemp (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 50+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for The Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • (these prices are only a guideline, please contact The Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


The Grange Reviews (53)

Total of 53, showing 41-53
9.8

The Grange has a Review Score of 9.8 (9.779) out of 10, based on 17 reviews in the last 2 years. Over all time The Grange has 53 reviews.

Overall Experience

  • 36
  • 16
  • 1
  • 0
  • 0

Date Published

53
0
10
17
36

Review from Eileen R (Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the carers to be caring to all my needs. The carers and other staff are also very friendly and helpful.

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Review from Rita B (Daughter of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my mother's 3 years at The Grange, the care she received has been excellent. The staff have all been compassionate, efficient and afforded her dignity. The level of care has been of great comfort to me, living nearly 300 miles from The Grange.

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Review from Kenneth S (Son of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum could not be given better care.
Recently she has been more difficult to handle but they have dealt with this in a caring way.
They have added a basket to her walk frame to carry her handbag which she takes everywhere with her and she likes that.

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Review from M L (Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff kind and friendly. Food excellent, well cooked and varied.

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Review from Margaret C (Grandson of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a frequent visitor to The Grange, I can honestly say I am always acknowledged by every member of staff I meet, in a friendly and polite manner.
I love the changes the management have made to key rooms; introducing colour and cheerfulness in what could be bland and uninteresting surroundings.
Well
done The Grange.

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Review from David H (Son of Resident) published on 21 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at The Grange for four months and her care has been wonderful. The staff are all very kind to her.

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Review from Rachel F (Granddaughter of Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my grandma every day, always greeted by friendly staff and they are always happy to help. Very safe and calm environment. My grandma is very well looked after. She is always happy and relaxed and I really enjoy seeing her doing all different activities and different food right. I highly recommend
The Grange to anyone who needs a bit more security.

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Review from Jackie J (Daughter of Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum moved into The Grange in December 2016 after several falls and becoming unable to live on her own anymore. I was tasked with finding a few care homes that the family could review as suitable for Mum.
As soon as I walked into The Grange I knew it was the one, and I was not wrong as everything
about The Grange is perfect, right down to the colourful, homely, quaint decor.
Mum is healthier and happier and more stimulated than she has been in years. The staff here are the best we could possibly have hoped for. Our mum is very precious to us and we leave her here in the knowledge that she is well, safe and loved.

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Review from Michael L (Son of Resident) published on 4 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father recently passed away whilst in the care of The Grange and I would just like to say thank you to all of the staff at the care home for the love and affection that they have shown my father these past two years. My father was extremely happy and felt safe and secure whilst in their care. My
family and I could not have asked for more as they treated my father as though he was one of their own family. My mother is still at The Grange and I take great comfort in knowing that the level of care that these people provide will keep my mother comforted at a such a difficult time. Thank you to you all

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Review from Stephanie S (Daughter of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The Grange for almost two years. I have always been very happy with the quality of care she receives. The staff know each resident well and are caring and considerate. The standards of accommodation, cleanliness and food are excellent. I am more that happy to recommend
The Grange to anyone considering residential care for their elderly relative.

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Review from Dianne C (Daughter of Resident) published on 24 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very friendly, keep you well informed on progress etc. well fed, variety of food available. Overall very pleased with the care mum received.

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Review from Debz (Granddaughter of Resident) published on 25 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always grateful for the care my nan receives as she is always happy and contented when I visit. There are a number of activities for her to engage in and keep her mind active. The staff are really friendly are caring to my nan's well being. They are attentive to her individual needs and ensures
that she takes part in things at her own pace. Thank You.

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Review from Kathy R (Daughter of Resident) published on 17 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear mum came to The Grange in June 2015, following a traumatic fall at her flat, which resulted in a rapid progression of her dementia. Since arriving at the home, the staff have been very caring and helpful. Nothing is ever too much trouble. If you request something to be done, it is always
dealt with quickly and efficiently. Mum has settled in nicely and her room is very comfortable and cosy. We have put up shelves and photos to make it more homely for her. The room is always kept spotlessly clean. I am so glad we chose The Grange for mum's "new home". I still visit mum every day and feel like I now have an extended family. The staff are always very friendly towards me. Mum turned 90 in September and The Grange organised a lovely party for her, with most of the other residents present. Mum had a wonderful time and even had a dance or two!! Mum is always smiling and the staff love her. I would like to take this opportunity to say a "BIG THANK YOU" to everyone for making mum feel so welcome from the very first day she arrived!

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Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for The Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.779 for The Grange is calculated as follows: ( (165 Excellents x 5) + (34 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 204 Ratings = 4.779

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grange is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Joanna

Joanna Kemp

Job Title: Home Manager

I’m the Home Manager at The Grange and have 34 years of experience in the care sector, 27 years of which I have been working in management. I have also had the privilege to have won “Home Manager of the Year” on three separate occasions during my career.


I wake up every morning knowing that I can make a positive change in someone’s life. Our exceptional care, kindness, and genuine passion make this home very special. I feel that I am a natural leader and enjoy leading and supporting my team.


The decision to seek a care home for a loved one demonstrates a commitment to providing them with the best possible care. Here at The Grange, we are committed to delivering quality care and strive for excellence.


I am proud to manage the home and the team that I work with. The staff are kind, caring, and respectful to all residents. The home has a warm and welcoming feeling that is often commented on by families and visitors.


Oluwatsin

Oluwatsin Akeni

Job Title: Deputy Manager

Joined: 2023

I have worked in the care sector since 2019 and have worked as the Deputy Manager, at The Grange since 2023. I am passionate about delivering person-centred care and strive to facilitate good communication and decision-making between the people we support, their families, and the care team.


I enjoy spending time at home with my family and going for walks in the park. I love the outdoors.


Jacquline

Jacquline White

Job Title: Housekeeper

Joined: 2019

For the past 9 years, I have worked in the care sector. I have been working at The Grange as a Housekeeper for 5 years and love my job. I love coming in to work at home.


I enjoy creating and maintaining an environment that is homely, clean, and safe, whilst supporting the home to have high standards.


The environment is so important for our residents, and I enjoy supporting others in ensuring that The Grange has a homely and family-orientated feeling.


Catherine

Catherine Sahadevan

Job Title: Lifestyle Coordinator

Joined: 2015

Hi, I’m Catherine, the Lifestyle Coordinator at The Grange, where I’ve been dedicated to creating meaningful experiences for the past 10 years. I love being creative, coming up with fresh ideas to engage residents, and working closely with the team to ensure everyone feels involved and supported.


Throughout my career, I’ve been fortunate to achieve several milestones, including awards for Excellence in Resident Experience and Excellence in Community Engagement. I’m proud to have secured a £10k grant from the Utley Foundation and to have sung with a choir at the Royal Albert Hall and Universal Music Studios, performing in front of Tony Christie—a truly unforgettable experience!


Outside of work, I run a sweet business, which lets me share my love for delicious treats. In my free time, I enjoy gardening, spending time with dogs, shopping, and staying active with keep-fit activities.