Horkesley Manor

Nayland Road, Great Horkesley, Colchester CO6 4ET
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9.6 90 Reviews
  • Horkesley Manor, Colchester
Horkesley Manor is a high-quality residential, nursing and memory care home that provides premium short and long-term care in a stunning location, just outside of the city of Colchester, Essex.

With 73 registered beds, this beautifully refurbished manor house has purpose-built extensions that provide a welcoming, bright and spacious environment for all residents to enjoy. Horkesley Manor is also the home of the wonderful Aspen Memory Centre which specialises in caring for people with memory challenges.

For more information, please contact the admissions team.

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Care Provided by Horkesley Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 73 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Judith Morgan-Worrall (Manager)
  • Admission Criteria
    • All funding pathways considered
    • Ages 65+
  • Room Information
    • Single Rooms (73)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Horkesley Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,295 – £1,495
    • Self-Funded Residential Dementia Care £1,595 – £1,595
    • Self-Funded Nursing Care £1,395 – £1,495
    • Self-Funded Nursing Dementia Care £1,395 – £1,495
    • RESPITE Self-Funded Residential Care £1,295 – £1,495
    • RESPITE Self-Funded Residential Dementia Care £1,595 – £1,595
    • RESPITE Self-Funded Nursing Care £1,395 – £1,495
    • RESPITE Self-Funded Nursing Dementia Care £1,395 – £1,495

  • The fees shown are exclusive of funded nursing care contributions
  • (these prices are only a guideline, please contact Horkesley Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to visitors 24 hours a day


  • Parking

  • Free, onsite parking is available at all times


Horkesley Manor Reviews (90)

Total of 90, showing 1-20
9.6

Horkesley Manor has a Review Score of 9.6 (9.641) out of 10, based on 29 reviews in the last 2 years. Over all time Horkesley Manor has 90 reviews.

Overall Experience

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Review from Sharon W (Daughter of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not fault the care and attention they bestowed on my father whilst he was there, from the groundsmen to the manager. Everyone was amazing. I would absolutely recommend this home to anyone looking for a safe and comfortable stay for themselves or a loved one. I will miss the staff and their friendly
faces and much-needed cups of tea.
My father passed away whilst he was there and he was treated with dignity and respect.

Reply from Charlie Diamond, Marketing and Communications Lead at Horkesley Manor

Thank you for your kind words. We're so glad you felt your father received the care and attention he deserved. Your recommendation and appreciation for our staff mean a lot to us.


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Review from Mark R (Son of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who has Alzheimer's has been residing in Horkesley Manor for a year and a half. I am so thankful for the way the staff care, respect and are being so kind to my mother and us as a family. Nothing is too much and the level of care is of a very high standard. The room my mother has and the Aspen
Memory Centre is just a wonderful place to be in. Always clean. As a family, we know that our loved one is safe, secure and her wellbeing is being catered for to a very high standard. We cannot ask for more.
Thank you so much for all you do, I would not hesitate in recommending Horkesley Manor to anyone else who needs care for their loved ones.

Reply from Charlie Diamond, Marketing and Communications Lead at Horkesley Manor

Thank you so much for your very kind words about the care your mother is being given at Horkesley Manor, especially around our Aspen Memory Centre. We are so delighted you are happy with the level of care she's receiving and thank you so much for giving 5 stars all around! Your feedback is incredibly important to us and the staff team at the home will be delighted with your comments.


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Review from Alan T (Resident) published on 22 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My world collapsed November 2022 due to Parkinson's. I was less that 50% operative and worsening. My family made a wise decision, Horkesley Manor. It has wonderful staff suffice all my needs. I will if needs be spend the rest of my life here. I am extremely lucky to have found you. Thank you.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

We are thrilled to hear how happy you are at Horkesley Manor! Staff will be delighted to read your positive comments which we will be sure to share with them. Thank you so much for taking the time to submit a review.


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Review from Keith M (Husband of Resident) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at the home for approximately eight years. During that time, she has received excellent care through the different stages of her debilitating disease.
Now that she is receiving palliative care, that excellent standard continues from the dedicated staff. The carers, nursing
staff, kitchen staff, cleaners and the management team are really friendly and helpful.
The home itself is constantly having improvements carried out, so it feels welcoming and comfortable with
well-maintained surrounding grounds. Well done and thanks to all.

Reply from Ruth French, Director at Horkesley Manor

Thank you so much for sharing such lovely reflections on the work of the team at Horkesley Manor and the way in which this has supported your wife and you too. We will continue you to support you through this current difficult time. We are so pleased the refurbishment of the home has made such a difference.


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Review from Julie C (Daughter-in-law of Resident) published on 23 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were lovely, friendly, polite and available. Food was good with plenty of options for different portion sizes.
The two rooms used were clean and comfortable. Father-in-law had a bed extender provided to lengthen the bed and chair risers. The maintenance team also sorted out a raised toilet seat
and rails for both parents. The only downside to the room was the shower which didn't work for the 2 weeks my father-in-law was in respite.
There was a slight mishap at the end of respite care when some medications went missing but were eventually found so all good.

Reply from Ruth French, Director at Horkesley Manor

Thank you very much for taking the time to share your review with us. We are delighted you were so happy with the stay in general and in particular the staff, the food provided and the rooms. We have checked the shower of the room that you loved staying in and it is working without an issue. It may be due to preference that the larger communal wet room was used, where staff provided assistance. In regard to medication, we just wanted to confirm that medications were not missing, but a member of staff forgot to remove it from the trolley to send it home. We are pleased this was swiftly corrected and everything was resolved. We very much hope we can support further respite stays in the future!


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Review from N B (Daughter of Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's room was very nicely provided with luxury curtains, a lamp and armchair with cushion. Regular single bed, not this bulky medical bed. On suite, very clean, the staff all appear very calm but competent and talk very politely to the residents. This is the Memory Dementia Hub which has an open kitchen
in the common room and relatives have the ability to make tea/coffee at any time. I like that the staff do not wear a uniform but have a name badge. Relaxed atmosphere, sense of calm and care. Food, meals, very good quality. Mum has gained weight back, cheerful and lots of smiles.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

We are delighted to read your review and hear how happy and settled your mum is whilst staying in our Memory Centre. The team will be overjoyed with the feedback which we will of course share with them. Thank you for taking the time to share your comments with us. Kind regards.


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Review from Angela C (Daughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was here for 6 months for end-of-life care and she really was cared for. The staff who looked after her were genuinely concerned for her and our whole family during the time she was there. Everyone was so kind and thoughtful, always making sure my mum was as comfortable as she could be and treating
her with love, respect and dignity.
Thank you for making a really tough and sad time for our family a little bit easier.

Reply from Ruth French, Director at Horkesley Manor

Thank you so much for rating your experience of care at Horkesley Manor so highly. We are delighted that our team were able to make this time a little bit easier for your mum and for all of you. Sending you our best wishes.


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Review from S R (Niece of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed to find a home for my aunty to move into where she would feel homely, safe, warmed and all her care needs met. Had lots of various activities and was clean and hygienic. I cannot praise Horkesley Manor and their healthcare enough for providing all this and more. My aunty is so happy. Thank
you, Horkesley Manor.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

Thank you for taking the time to submit such a warm and positive review. It is a pleasure to be able to care for your aunt and support you as a family. The team will be delighted to hear your comments. Best wishes.


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Review from C R (Daughter of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were unable to support my mother's care needs, so as a very close family, we needed to find a care home where she would be loved and cared for. Mother has now been at Horkesley Manor for over a year and we cannot thank everyone at Horkesley Manor enough for the care and dedication toward my mother.
Absolutely outstanding.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

We are delighted to hear how happy you are with the care your mother is receiving at Horkesley Manor. Your comments mean so much to us, and the team will be overjoyed to hear such positive feedback. Kind regards.


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Review from Gillian C (Wife of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was sent to Horkesley Manor by the NHS. He only had four days there before he passed. He was treated with dignity and he had a very peaceful death, which is all anybody could wish. We had lots of family visiting and they welcomed everyone with great respect.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

Thank you for your kind words and for taking the time to leave us a review. Your feedback means a great deal to us and we will be sure to share your comments with the team. Best wishes.


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Review from A W (Daughter of Resident) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely dad stayed at the nursing unit at Horkesley Manor for the last ten weeks of his life. The staff at the home were supportive of Dad, prioritising his social and emotional wellbeing, as well as his physical care. His vegetarian diet was well catered for, and the domestic team kept his room clean
and hygienic. Care staff and nurses were kind, considerate, and responsive both to Dad and to us as his family. We always felt welcome and respected by the team and enjoyed the lovely grounds with Dad as well as the gorgeous conservatory and front lounge. Dad enjoyed watching the birds feeding on the table outside of his window and always said that he felt safe. He came to call Horkesley Manor his home within a very short time. My family are very grateful for the care and consideration shown to Dad over his final weeks, and to us after his sad passing. If Dad had to spend his time in nursing care, then we are glad that it was with the Horkesley Manor team.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

This is such a lovely review and we cannot thank you enough for taking the time to share your thoughts with us. The team at Horkesley Manor will be so touched by your comments. It was a pleasure to be able to care for your dad and provide support to you all as a family. Best wishes.


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Review from J M (Daughter of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad only had a short time with you after being fast-tracked for palliative care from hospital but that short time saw him receive the love, care, support and attention he deserved. He was treated with so much respect, he was treated like you would your own.
Even had my dad up and out of bed on
a couple of occasions which he obviously enjoyed as he would eat not much but enough. The care was not only for Dad but for us as his family too and for that I am truly grateful. I felt reassured he was being looked after when I couldn't be there. Even at the end he was treated lovingly. The honoured guard as he left was a fitting end for a wonderful man. We can't thank you and your staff enough for being so marvellous. They feel the loss too so you know your loved one was loved.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

Thank you for leaving such a heartfelt review. It was a pleasure to be able to care for your dad and support you all as a family through such a difficult time. Your comments mean so much to the team and we are delighted to hear how pleased you are with the care your dad received. Best regards.


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Review from G M (Relative of Resident) published on 11 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Firstly, a great big thank you to all the staff at Horkesley Manor, they make it look easy but I know it isn’t!
This is the second time that we’ve used their respite service and I can’t fault them. They’re very lucky to have such a beautiful home, away from the hustle and bustle of town and yet on
a regular bus route, not having my own transport this is invaluable.
My step-grandmother seems to really enjoy her stay here and it gives the family some time to recharge our own batteries.
There’s always something going on to make the residents feel completely at home and make new friends.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

What an incredible review! Thank you so much for taking the time to share your feedback with us. The team at Horkesley Manor will be overjoyed to hear your wonderful comments. It is always a pleasure to be able to care for your step-grandmother and we are so thrilled to hear how settled she is whilst staying with us. Kind regards.


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Review from J M (Daughter of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm and welcoming atmosphere, with caring and dedicated staff, who looked after my mother exceptionally well.
Mum ate well and thoroughly enjoyed the social aspects of the home.
A real home from home.
Well done and thank you.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

Thank you for your feedback. It is lovely to hear that you find Horkesley Manor to be a real home from home. Your comments mean a great deal to the team, thank you again for sharing them with us. Kind regards.


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Review from M H (Husband of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been at Horkesley Manor since late July and I am very pleased with the way she is being cared for and attended to on the nursing unit.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

We are so pleased to hear how settled your wife is at Horkesley Manor and how happy you are with the care she is receiving. Your comments mean a great deal to us. Thank you for taking the time to submit a review.


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Review from Claire B (Daughter of Resident) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so happy to find Horkesley Manor for our mum. She had been living there for 2 and a half years before her death. She was so well looked after and was always busy with activities. I cannot fault the staff from the cleaners to the senior carers. She was able to make a great friend which was lovely
for us to know she wasn’t lonely. I will recommend the home to anyone who is looking for somewhere for their family member.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

We cannot thank you enough for taking the time out of your day to submit such a warm and positive review. Your kind words mean so much to us and we will be sure to share them with the team. It was a pleasure to care for your mum and support you all as a family. Best wishes.


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Review from C S (Friend of Resident) published on 13 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my friend daily. She is happy and comfortable with her daily needs met. It is easy to bring up issues which are few and far between. The staff listen and solve anything that arises to do and see within the lovely gardens.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

Thank you for taking a moment to share your comments with us about Horkesley Manor. We are delighted to hear that your friend is happy and comfortable whilst staying with us. Your feedback means a great deal to the team, thank you for submitting a review.


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Review from A P (Son of Resident) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived after previous neglect by a hospital. Horkesley Manor provided first-class care and compassion, firstly to treat her multiple conditions and later to administer end-of-life care.
All staff show visitors politeness and courtesy. The facilities are clean and immaculate, with good potential
for patient enrichment. An excellent provider.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

Your feedback means so much to the team who work incredibly hard to support our residents and their families, thank you for taking the time to share your thoughts with us. Best wishes.


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Review from M L (Wife of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my husband arrived at the Aspen Centre the staff were very welcoming. He built up a good relationship with both male and female carers.
In August, he celebrated his birthday. The staff decorated the family room, his grandchildren came to visit and left with some lovely memories of that day. There
was a birthday tea for everyone. The chef made a birthday cake and everyone sang Happy Birthday. It was clear that my husband enjoyed all the fuss. One carer found out that he enjoyed listening to a Welsh singer, so he found the songs online and they had an unforgettable evening together.
My husband’s stay at Horkesley Manor was sadly brief as he passed away seven weeks after he arrived. Our three adult children and I spent the last three days with him. The staff were kind, offering us cups of tea and something to eat and giving us time to grieve together. Thank you to everyone who cared for him. We greatly appreciate the care and compassion that you showed him.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

Thank you for taking the time out of your day to leave us such a heartfelt review. It was an absolute pleasure to care for your husband and support you as a family through such a sad and difficult time. Your comments mean so much to us and we will be sure to share them with the team. Best wishes.


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Review from B J (Daughter of Resident) published on 15 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Horksley Manor are amazing and caring, and this is part of the culture.
I have only ever heard of the residents being treated with high levels of respect and kindness.
It is very well-run and well-staffed.
My mum is in Aspen Lodge, the part of the home which looks after residents with
dementia, and she is so well looked after. It is calm, homely and genuine.
It's a very difficult time for the family, especially Mum, and this has been like a port in a storm.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

We are delighted to hear how happy you are with the care provided at Horkesley Manor. It is wonderful that your mum is so settled in the Aspen Memory Centre and that you all find it to be homely. Staff will be absolutely thrilled to read your feedback. Thank you for taking the time to submit a review. Kind regards.


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Current Review Score: 9.6 (9.641)

Overview of Review Score

The Review Score of 9.6 (9.641) out of 10 for Horkesley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.641 for Horkesley Manor is calculated as follows: ( (247 Excellents x 5) + (57 Goods x 4) + (27 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 334 Ratings = 4.641

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Horkesley Manor is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

Rooms available for dementia and elderly clients. 2 rooms able to support a couple and young adults


Awards / Recognitions (3)

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Meet the Team (1)

Judith

Judith Morgan-Worrall

Job Title: Home Manager

Meet Judith - Home Manager at Horkesley Manor Care Home


Judith started her career in the healthcare sector over 26 years ago gaining valuable skills and knowledge working in a variety of care settings. She has managed both residential and nursing homes in Essex and Suffolk and is passionate about her role as a home manager. Judith has supported homes through transitions and rebuilds, she also worked as a support manager, mentoring new managers in their roles, and improving compliance to achieve good ratings across the CQC 5 standards.


Judith completed her Level 4 in social care and her RMA- registered manager’s award in 2011 with City and Guilds and was awarded the Star Certificate.


Frequently Asked Questions about Horkesley Manor

What types of Care is Horkesley Manor registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Horkesley Manor provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Horkesley Manor have?

There are 73 Single Rooms.

What are the Facilities & Services at Horkesley Manor?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Horkesley Manor to the centre of Colchester?

2.6 mile(s) as the crow flies, distance by road may be significantly further.