Horkesley Manor

Nayland Road, Great Horkesley, Colchester CO6 4ET
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9.6 90 Reviews
  • Horkesley Manor, Colchester
Horkesley Manor is a high-quality residential, nursing and memory care home that provides premium short and long-term care in a stunning location, just outside of the city of Colchester, Essex.

With 73 registered beds, this beautifully refurbished manor house has purpose-built extensions that provide a welcoming, bright and spacious environment for all residents to enjoy. Horkesley Manor is also the home of the wonderful Aspen Memory Centre which specialises in caring for people with memory challenges.

For more information, please contact the admissions team.

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Care Provided by Horkesley Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 73 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Judith Morgan-Worrall (Manager)
  • Admission Criteria
    • All funding pathways considered
    • Ages 65+
  • Room Information
    • Single Rooms (73)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Horkesley Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,295 – £1,495
    • Self-Funded Residential Dementia Care £1,595 – £1,595
    • Self-Funded Nursing Care £1,395 – £1,495
    • Self-Funded Nursing Dementia Care £1,395 – £1,495
    • RESPITE Self-Funded Residential Care £1,295 – £1,495
    • RESPITE Self-Funded Residential Dementia Care £1,595 – £1,595
    • RESPITE Self-Funded Nursing Care £1,395 – £1,495
    • RESPITE Self-Funded Nursing Dementia Care £1,395 – £1,495

  • The fees shown are exclusive of funded nursing care contributions
  • (these prices are only a guideline, please contact Horkesley Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to visitors 24 hours a day


  • Parking

  • Free, onsite parking is available at all times


Horkesley Manor Reviews (90)

Total of 90, showing 21-40
9.6

Horkesley Manor has a Review Score of 9.6 (9.641) out of 10, based on 29 reviews in the last 2 years. Over all time Horkesley Manor has 90 reviews.

Overall Experience

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  • 25
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Date Published

90
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Review from J C (Daughter of Resident) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you for looking after our father in his final days. It meant so much to us to know that he was in such a lovely place, being cared for by lovely staff. His room was bright and sunny, and it was super to see the birds come to the feeder on the window, as he loved to watch them.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

Thank you for taking the time to leave us a review. It was a pleasure to care for your father and support you as a family. Best wishes.


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Review from Sally T (Daughter of Resident) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Horkesley Manor in June this year originally for respite care and is now a permanent resident in the newly opened Aspen Memory Centre. The home has been recently refurbished and is in a beautiful woodland location. The facilities at Horkesley Manor are excellent, the staff and
management are consistently responsive and upbeat and you feel they really care for the residents. The home is spotlessly clean, the food is good and plentiful and the decor is bright and modern. The nursing staff are on hand to provide the medical care my mother requires and always keep me updated with any issues. Would definitely recommend Horkesley Manor.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

We are delighted to hear how settled your mother is at Horkesley Manor and how happy you are with the care and facilities provided. Thank you for taking the time to share your thoughts with us, your comments mean a great deal to the team. Kind regards.


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Review from T B (Daughter of Resident) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for Horkesley Manor. We’ve had an excellent experience all round and so much support, involvement and helpful communication during a ridiculously difficult time. My father has seen a few care homes for respite care and they have not been good experiences. This is the first
place he’s been happy in and he has settled so well, mainly due to the excellent staff and accessible facilities that suit his needs perfectly.

Reply from Ruth French, Director at Horkesley Manor

Thank you so much for sharing such a fantastic review of the home, which we are delighted to read. We are so pleased that your father is feeling so settled and that the staff are taking such good care of him! We hope he continues to enjoy each day with us!


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Review from J V (Wife of Resident) published on 18 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into Horkesley Manor on May 7th from hospital. I am so pleased he got a room here. Horkesley Manor is a lovely place he gets treated with the best staff I've ever met and he is well looked after, well fed and respected. I hope he stays here forever. Couldn't have wished for a better
home.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

What an exceptional review, thank you so much for taking the time to share your feedback with us. We are delighted to hear how pleased you are with the level of care your husband is receiving at Horkesley Manor. Your comments mean so much to the team and it is a pleasure to be able to support you as a family. Warm regards.


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Review from S W (Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been a resident at Horkesley Manor for the last two years approximately. I have been very happy with the care and treatment I have received. The food is excellent and staff and management very good. Facilities good too.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

Thank you for taking a moment to provide us with a review. Your comments mean a great deal to us and we are delighted to hear how happy you are with the care you receive. Many thanks.


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Review from Denis T (Son of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Horkesley Manor for seven years, now aged 103. The staff are very attentive to her extensive needs resulting from advanced dementia, little mobility and extreme deafness. They keep me fully informed regarding her well-being, and medical support is immediately sought
for the occasional minor condition that occurs. The recent change in ownership and management at Horkesley Manor has been a positive transition, with an enhanced level of communication on the running of the home and future plans, and retention of key staff members caring for my mother.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

Thank you for taking the time to submit your review. We are delighted to hear how happy you are with the care your mother is receiving at Horkesley Manor. Your comments mean a great deal to us and the staff at the home will be thrilled with your feedback. Kind regards.


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Review from Andrew H (Son of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The home has improved a great deal since the change of ownership. There are more staff, it is cleaner and there is obviously substantial investment taking place throughout the premises.
Mum now has a much nicer and bigger room (although it needs decorating) and she says that the food has got better.
It
would be nice if more was made of the gardens and outside spaces which have been badly neglected in recent years and could be fantastic places for residents and visitors to spend time.
Overall, the home has a more professional feel to it and feels much better run.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

Thank you for submitting a review and sharing your thoughts with us. It is great to know that you feel the home has improved since we took over at the end of last year and that you are recognising the positive changes we are making. We recently employed a new gardener who is doing an outstanding job and won ‘Employee of the Month’ at Horkesley Manor in April, so it won’t be long until residents can begin to enjoy the beautiful grounds again. Best wishes.


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Review from M G (Daughter of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The home is going through a lot of changes - improvements. Lots of staff changes from what I can see the changes are seeming to be a good thing. Will see how things go. The digital assistant needs sorting so the residents have some music playing - seems to be a bit hit and miss.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

Thank you for taking the time to share your thoughts with us. We are so pleased to hear that you feel the changes we are making are positive ones. Since Stow Healthcare took over the home last Autumn, we have been busy implementing many changes, with great financial investment in the home. Some of these changes have already made a positive impact to our residents and we are very excited about the future. Best wishes


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Review from J W (Daughter of Resident) published on 30 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

In general, the care home itself is in great need of maintenance. My mother is very well looked after by the wonderful care and nursing staff and her needs and health conditions are understood and managed very well. Thank you. The chefs and catering staff are very helpful and kind. The food is very
good but needs to be cut into smaller pieces with a plate guard for my mother's arthritic hands and frail teeth to cope with more easily. There is not enough mental and physical activity for my mother. There needs to be singing and entertainment with singers, and dog petting days to brighten her life more. Simple and easy entertainment for a very elderly person. I look forward to learning about the care home bringing these activities back to the home.
I feel very welcomed and listened to by the staff at Great Horkesley Manor. I am in awe and applaud their incredible caring skills with the residents. Bless you and thank you, you know who you all are.

Reply from Ruth French, Director at Horkesley Manor

Thank you for taking the time to submit a review, your feedback is very important to us. We are delighted to hear how pleased you are with the level of care your mother is receiving at Horkesley Manor and that you find the home to be welcoming. Since Stow Healthcare taking over last Autumn you will have noticed many changes beginning to take shape, with a massive financial investment in the home, such as multiple new bathrooms, many renovated bedrooms and stunning new communal spaces that will be launched in May this year. We have recruited new activity team members who are working on a new programme to provide a variety of activities across the summer. If there is something in particular that your mother would enjoy participating in, please speak to the home management team who will be happy to help. Thank you again for sharing your comments with us and for all your positivity about our fabulous staff team, who have embraced all the positive changes in the home. Kind regards.


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Review from Denise W (Daughter of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every care is taken to make sure my mum is happy. I can't fault the way the staff look after her. Always very pleasant and helpful.
Now Mum can't be in her own home it's nice to know she's so well looked after.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

Thank you for taking the time to leave us such a positive review, your feedback means a great deal to the team. Kind regards.


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Review from Janice E (Daughter of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant home, a homely atmosphere. Our relative has been here for nearly three years and is happy living here. Staff good and activities are good and residents are treated well.

Reply from Eve Fynn, Marketing and Communications Lead at Horkesley Manor

Thank you for taking the time to share your review, your feedback is very important to us and it is lovely to hear how happy you are with the care your relative receives at Horkesley Manor. Kind regards.


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Review from Christine H (Sister of Resident) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister stayed at Great Horkesley Manor for eleven nights of respite care in March 2022. This was the first time she had received respite care and, overall, I was very pleased with the care she received. My sister stayed in the dementia unit. She does not have dementia but has suffered a brain injury
and requires secure accommodation. I visited twice during her stay and she seemed happy on both occasions.
The staff were very caring and there appeared to be plenty of activities during the week. My sister had no complaints at all. Her room was basic, but adequate, with an en-suite bathroom. The main living area where the residents were was large, airy and light and I liked the way the residents congregated there, rather than staying in their own rooms. We felt happy to leave my sister at this home and it gave the rest of the family a well-needed break. We would use this respite care service again.

Reply from Jill Sleeper, Home Manager at Horkesley Manor

Thank you for your kind comments. We look forward to meeting you all again soon. I will pass your lovely feedback on to the staff team.


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Review from M P (Daughter of Resident) published on 22 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You looked after my mum so l could have some respite. All the staff were so caring, warm and welcoming.
I could relax as I had daily updates and photos of Mum sent to me by the activity coordinator. Mum had all the attention that she craves, everything from crafting, dancing, playing the piano, dominoes
and even pygmy goats!
I knew that everyone at Great Horkesley Manor would take such good care of her, so never worried. She had baths, makeup and everything she needed. I will certainly take Mum there for respite again. She cannot wait for her next holiday.
Such an amazing place and could not fault it.
It's one in a million, we looked at many other places that came nowhere near. We cannot thank them enough.

Reply from Jill Sleeper, Home Manager at Horkesley Manor

Thank you for your lovely feedback. We look forward to seeing you all again very soon, I will pass your comments on to the staff team.


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Review from Richard N (Son-in-law of Resident) published on 19 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Due to the Covid lockdown, indoor experience of care home has been limited, but access was increased on the 12th April - all staff have been informative and kind under difficult circumstances - important medical and social information is notified to us straight away. We are very happy with our mother-in-law's
care at the moment.

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Review from Peter A (Son of Resident) published on 22 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been a resident at Great Horkesley Manor for the past 2 years, she sadly has suffered with dementia for several years and recently passed away. Mum's care at Great Horkesley Manor has always been excellent. It is a super team of management, carers and support staff, in particular, the
brilliant activity co-ordinators. Mum has been cared for with dignity and respect. I would have no hesitation in recommending Great Horkesley Manor for care of people suffering from dementia.

Reply from The Home Manager, Home Manager at Horkesley Manor

Thank you for your lovely comments, I will pass them onto the team!


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Review from Donna C (Daughter of Resident) published on 16 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It was the hardest decision of our lives as Mum never wanted to go into a care home, but unfortunately, we had no other choice as it was unsafe to leave Mum either with us or at home due to her dementia. Great Horkesley Manor has made her welcome, and it has now been 4 weeks since arriving there; the
staff have been lovely, and it’s like she has always been there. I would like to say a huge thank you for the hard work the care workers do and for making it such an easy transition.

Reply from The Home Manager, Home Manager at Horkesley Manor

Many thanks for your comments.
We are glad that Mum has settled in so well.


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Review from L P (Relative of Resident) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and service provided by the staff even when they are busy. People are well looked after in this home and it is well lead by the management team and those who work in the offices. We are very happy.

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Review from E W (Wife of Resident) published on 20 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I and my family find the care and attention given to my husband extremely good. The staff are very friendly and treat all the residents in Chestnut with the same care and attention as my husband receives. The home is kept immaculate and the food of good quality. My husband has been a resident for 3
years and we found these experiences from the outset.

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Review from J S (Niece of Resident) published on 19 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My review is based on a very short time just before lockdown. I was delighted at the condition of residents bedrooms they were so bright and cheerful and beautifully clean. The shared space was also clean and of a very good standard. The staff are friendly and very communicative. Always share news about
my aunt when needed. Very happy with this home.

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Review from Charlotte H (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had the very best care for over two years. Bedridden, immobile and with limited speech, her life was made comfortable, engaging, dignified, safe, nutritious and to the best in difficult circumstances because of her deteriorating health until she was 99 years old. Thank you.

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Current Review Score: 9.6 (9.641)

Overview of Review Score

The Review Score of 9.6 (9.641) out of 10 for Horkesley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.641 for Horkesley Manor is calculated as follows: ( (247 Excellents x 5) + (57 Goods x 4) + (27 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 334 Ratings = 4.641

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Horkesley Manor is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

Rooms available for dementia and elderly clients. 2 rooms able to support a couple and young adults


Awards / Recognitions (3)

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Meet the Team (1)

Judith

Judith Morgan-Worrall

Job Title: Home Manager

Meet Judith - Home Manager at Horkesley Manor Care Home


Judith started her career in the healthcare sector over 26 years ago gaining valuable skills and knowledge working in a variety of care settings. She has managed both residential and nursing homes in Essex and Suffolk and is passionate about her role as a home manager. Judith has supported homes through transitions and rebuilds, she also worked as a support manager, mentoring new managers in their roles, and improving compliance to achieve good ratings across the CQC 5 standards.


Judith completed her Level 4 in social care and her RMA- registered manager’s award in 2011 with City and Guilds and was awarded the Star Certificate.