The fees shown are exclusive of funded nursing care contributions
The home is open to visitors 24 hours a day
Free, onsite parking is available at all times
Horkesley Manor has a Review Score of 9.6 (9.641) out of 10, based on 29 reviews in the last 2 years. Over all time Horkesley Manor has 90 reviews.
Review from Robert R (Son of Resident) published on 29 January 2018
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Review from Keith M (Husband of Resident) published on 22 January 2018
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Review from Caroline S (Friend of Resident) published on 23 June 2017
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Review from D E (Daughter of Resident) published on 25 May 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
Thank you for your time and support, we have loved having mum stay with us and will miss her when she returns home, please pop in anytime and maybe you would have time to join in with our upcoming events.
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Review from J T (Daughter of Resident) published on 16 May 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
Thank you for your time and response, we look forward to seeing you at our upcoming events.
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Review from K W (Daughter of Resident) published on 12 May 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
Thank you very much for your positive feedback, we look forward to moving the home forward with your support and our future ventures.
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Review from Mary M (Daughter-in-law of Resident) published on 12 May 2017
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Review from T B (Daughter of Resident) published on 12 May 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
Thank you for your time and comments. We continue to move the home forward and look forward to seeing you enjoy our new project the ice cream, tea, coffee parlour and bbq station.
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Review from D R (Resident) published on 12 May 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
Thank you for your response, we will work with you to improve the menu to your liking.
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Review from T S (Daughter of Resident) published on 12 May 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
Thank you for your time and response, we are pleased that you are happy with the way we are moving the home forward.
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Review from T C (Son of Resident) published on 4 May 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
Thank you for your time and support, the decoration of the home is nearly complete, we now have moved onto the grounds and start the project of the reception garden which will become a ice cream parlour and coffee/tea house, with flowers gazebo and fountain. We look forward to seeing you enjoy the fresh air and lovely summer weather with your loved ones.
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Review from Patricia M (Daughter of Resident) published on 4 May 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
We would like to say thank you for your time and support, we continue to move the home forward and look forward to your opinions and suggestions in future ventures.
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Review from Trevor W (Wife of Resident) published on 4 May 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
Thank you for your response and time, we enjoy your company and the banter with the staff you are part of our family, we look forward to spending the summer with you and the activities planned.
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Review from L Y (Daughter of Resident) published on 4 May 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
Thank you for your time and response your opinions are important to us.
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Review from M B (Daughter of Resident) published on 4 May 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
Thank you for your time and support. I hope you will continue to visit the home and join in with our planned summer activities.
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Review from Neil S (Son of Resident) published on 27 April 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
Thank you for your reply and efforts to correct the form, your opinion is important to us and we appreciate your view.
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Review from Derek D (Brother of Resident) published on 27 April 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
It was nice to meet you and we are looking forward to seeing you on your return to the UK. Thank you for your support and opinions, please feel free to e-mail at anytime if you have any queries or question.
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Review from L S (Daughter of Resident) published on 20 April 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
Thank you for your support with completing the form. We appreciate your feedback and as always we continue to move forward in the home and to complete themed areas throughout for residents and family to use.
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Review from S M (Son of Resident) published on 20 April 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
Thank you for your time, feedback and support, we are working hard to move the home forward and continue to improve our service.
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Review from K P (Son of Resident) published on 13 April 2017
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Reply from Mandie Thompson, HOME MANAGER at Horkesley Manor
Thank you for your time and support completing the form, we continue to move the home forward and one action is to improve on the activities, so hope you see the difference the next time you visit.
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The Review Score of 9.6 (9.641) out of 10 for Horkesley Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.641 for Horkesley Manor is calculated as follows: ( (247 Excellents x 5) + (57 Goods x 4) + (27 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 334 Ratings = 4.641
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Horkesley Manor is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
Rooms available for dementia and elderly clients. 2 rooms able to support a couple and young adults
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Job Title: Home Manager
Meet Judith - Home Manager at Horkesley Manor Care Home
Judith started her career in the healthcare sector over 26 years ago gaining valuable skills and knowledge working in a variety of care settings. She has managed both residential and nursing homes in Essex and Suffolk and is passionate about her role as a home manager. Judith has supported homes through transitions and rebuilds, she also worked as a support manager, mentoring new managers in their roles, and improving compliance to achieve good ratings across the CQC 5 standards.
Judith completed her Level 4 in social care and her RMA- registered manager’s award in 2011 with City and Guilds and was awarded the Star Certificate.