The fees shown are exclusive of funded nursing care contributions
The home is open to visitors 24 hours a day
Free, onsite parking is available at all times
Horkesley Manor has a Review Score of 9.6 (9.641) out of 10, based on 29 reviews in the last 2 years. Over all time Horkesley Manor has 90 reviews.
Review from Debbie C (Daughter of Resident) published on 11 April 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
Thank you for your kind words and the compliments our aim at GHM is to provide a loving caring home where relatives and friends are welcome at all times, I'm pleased to hear that you feel welcome and are pleased with the care your loved one receives in our service.
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Review from S B (Daughter of Resident) published on 11 April 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
Thank you for your support and kind words.
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Review from A B (Friend of Resident) published on 11 April 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
Thank you for your response and support I look forward to moving the home forward with more projects and events in the near future.
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Review from K O (Son of Resident) published on 11 April 2017
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Reply from Mandie Thompson, Home Manager at Horkesley Manor
Thank you for your support and kind words, I look forward to seeing you and enjoying the ice cream and coffe parlour which will be complete by the end of June 2017.
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Review from David A (Son-in-law of Resident) published on 31 March 2017
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Review from Margaret N (Daughter of Resident) published on 21 December 2016
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Review from P H (Son of Resident) published on 14 October 2016
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Review from A T (Son of Resident) published on 26 August 2016
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Review from E P (Daughter of Resident) published on 22 August 2016
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Review from Jo K (Friend of Resident) published on 10 February 2016
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The Review Score of 9.6 (9.641) out of 10 for Horkesley Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.641 for Horkesley Manor is calculated as follows: ( (247 Excellents x 5) + (57 Goods x 4) + (27 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 334 Ratings = 4.641
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Horkesley Manor is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
Rooms available for dementia and elderly clients. 2 rooms able to support a couple and young adults
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Job Title: Home Manager
Meet Judith - Home Manager at Horkesley Manor Care Home
Judith started her career in the healthcare sector over 26 years ago gaining valuable skills and knowledge working in a variety of care settings. She has managed both residential and nursing homes in Essex and Suffolk and is passionate about her role as a home manager. Judith has supported homes through transitions and rebuilds, she also worked as a support manager, mentoring new managers in their roles, and improving compliance to achieve good ratings across the CQC 5 standards.
Judith completed her Level 4 in social care and her RMA- registered manager’s award in 2011 with City and Guilds and was awarded the Star Certificate.