Hailey House

Highlands Drive, Maldon CM9 6HY
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8.1 1 Review
  • Hailey House, Maldon
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Care Provided by Hailey House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Tracy Jackson (Registered Manager)
  • Admission Criteria
    • All Admissions Welcome
    • Ages 65+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (10)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002
    • Number of floors: 3

Funding & Fees Guide for Hailey House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £1,500
    • RESPITE Self-Funded Residential Care £800 – £2,000

  • At Hailey House we pride ourselves on creating a warm, welcoming environment where residents feel truly at home. We understand how important it is to find quality care that fits your budget, Our residents are not seen as a fee and our fees are affordable and transparent with no hidden costs where every penny you spend goes towards creating the best possible experience for your loved one.


    Our fee structure is straight forward which is calculated based on a person individual care needs. A full assessment will be required before fees are negotiated and agreed. Fees include, all activities, 121 care needs, themed meals, companionship and 24hr person centred care.
    Additional to the care fees are: - Hairdressing, Chiropody, Dental and optometry. TV licence may also required.
  • (these prices are only a guideline, please contact Hailey House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All families and friends, children and pets are welcome to visit Hailey House Care Home. Advanced notice is required if bringing a pet. No minimum/maximum number requirement.


  • Parking

  • Off Road Parking is available on a First come first served basis due to limited space (8-10 Vehicles Max), no charges for Parking, Offroad parking is also available at the road side.


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Hailey House Reviews (1)

8.1

Hailey House has a Review Score of 8.1 (8.083) out of 10, based on 1 reviews in the last 2 years. Over all time Hailey House has 1 review.

Overall Experience

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Date Published

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Review from Janet A (Sister of Resident) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our sister has been a resident of Hailey House for almost 2 years and she has been well cared for, the staff are very caring and kind.
Hailey House is very clean and homely, warm and comfortable. Our sister is vegetarian and her diet is extremely well catered for, she enjoys every meal, especially
the fruit she has, also the cook provides delicious cakes with afternoon tea.
There are chair exercises weekly which is good fun and lots on the programme for Christmas season, including carols and live music. Our sister's room has all amenities and she enjoys watching TV as well as reading and the radio.
We are happy she has a good life at Hailey House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.1 (8.083)

Overview of Review Score

The Review Score of 8.1 (8.083) out of 10 for Hailey House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Hailey House is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.25 Points relating to the number of positive Reviews for Hailey House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 1 Positive Reviews ÷ 4 = 0.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Hailey House

What types of Care is Hailey House registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hailey House provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Hailey House have?

There are 18 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Hailey House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hailey House to the centre of Maldon?

0.3 mile(s) as the crow flies, distance by road may be significantly further.