Howard Lodge Care Centre

Beacon Hill Road, Kelvedon Common, Brentwood CM14 5FQ
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9.9 47 Reviews
  • Howard Lodge Care Centre, Brentwood

Care Provided by Howard Lodge Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Linda Kirby (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Last Refurbishment: 2014
    • Number of floors: 3

Funding & Fees Guide for Howard Lodge Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,365 – £1,570
    • Self-Funded Residential Dementia Care £1,405 – £1,555
    • RESPITE Self-Funded Residential Care £1,415 – £1,570
    • RESPITE Self-Funded Residential Dementia Care £1,455 – £1,555
  • (these prices are only a guideline, please contact Howard Lodge Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Howard Lodge Care Centre Reviews (47)

Total of 47, showing 1-20
9.9

Howard Lodge Care Centre has a Review Score of 9.9 (9.947) out of 10, based on 22 reviews in the last 2 years. Over all time Howard Lodge Care Centre has 47 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Howard Lodge is a very friendly family orientated home, they continue to amaze me on how much care they provide to my mum and all the residents to ensure they have a happy comfortable and enjoyable life there. The staff are always welcoming and happy to see not only the residents but their families
and friends. There are always staff around to answer any questions and there are always plenty of staff on the hamlet for the residents. Mum has been out on two outings in January, a tea dance and a pantomime.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you for such a lovely review, it really is appreciated by us all and means so much. Mum is such a lovely lady with a beautiful smile and a caring nature. She has very quickly become part of our Howard Lodge family as you all have too. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

We could not have chosen a better care home. The staff are excellent. Not only do they care for our mum but also care for the family as well, which we experienced when my husband became unwell, they were marvelous making sure he got home safely. Always laughing in the home, very clean, never a smell.
We have no hesitation in giving this wonderful home a 10-star rating and our full recommendation.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so very much for your lovely feedback, we are so relieved your husband is ok, and it is lovely to know you are happy with the service we provide. We feel very privileged to be part of a great team of staff who really give our Home its Homely, family feel. Mum and all of you are an important part of our "family".Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Great care provided by an excellent staff. Residents are treated with kindness and respect.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so much for such a lovely review, we are so pleased you are happy with the care we provide. It means so much to us all. I know it may sound corny, but this really is our Howard Lodge family and all our residents and their loved ones are and important part of this. Thank you once again.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has now been here 3 and a half years, and I can only describe the care home as wonderful! Their attention to detail, service, care, friendliness, and family liaison is fantastic. My mum loves it there, well done!

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so very much for such a lovely review, we are so pleased you are happy with the care mum receives, she really is part of our Howard Lodge family. Your feedback is really appreciated by us all. Thank you once again.


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Overall Experience  Overall Experience 5.0 out of 5

This care home is outstanding. The staff are fantastic and absolutely committed to the care of the residents. My mother has been here for 4 years and 6 months, I cannot speak highly enough of the care she receives.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so much for such a lovely review and for your support and understanding over the past 4 years. Mum is such a big part of our Howard Lodge family as you are too. We really do appreciate your kind words and to know that you are happy with the care mum receives.


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Overall Experience  Overall Experience 5.0 out of 5

I highly recommend this care home. The members of staff are caring, warm and professional. I couldn't ask for a better home to care for my relative.
The food is delicious and the activities are also brilliant.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you for such a lovely review. It means so much to us to know that you are happy with the care your loved one receives. They are very much part of our Howard Lodge family as you all are. Your kind words mean so much to us all. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, with wonderful staff who are very caring. Lots of activities, great garden and well maintained. Summer and Christmas fetes are a great way to raise money and bring the care home community together.
I can't recommend the care home enough and would advise anyone looking for a care
home to take a look at Howard's Lodge.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so much for such a lovely review, it really is appreciated. It means so much to us all that families feel happy with the care we provide for their loved ones. Your lovely feedback really helps us know that we can make a difference to the lives of our residents and their families.Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My uncle moved into Howard Lodge in September 2023 and I worked really hard to get him here. It's a truly fabulous place. I have been here almost every day and I can honestly say, the staff are the best in the business.
All of them truly care and go above and beyond their call of duty. Had it not
been for the team leader in particular, who has truly given me some sanity and laughter over the last 9 months, (I sadly lost my Uncle on the 3.6.2024), I am not sure I would have got through it. In fact, all of you, bar none, are brilliant from the cleaners, carers, catering staff, reception and management and anyone I may have forgotten who is part of this special team.
So, please take this as a very special thank you from the family but from myself in particular for everything you did for my Uncle Don. I will never ever forget that. You are truly beautiful special people, one in a million and truly loved.
Lots of Love.

Reply from kerry wallis, Administration at Howard Lodge Care Centre

Thank you for your lovely review and your continued support, your Uncle was a joy to have and you both are part of the Howard Lodge family, I will pass on this review to all of the staff and we take this opportunity to thank you for all your kindness.


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Overall Experience  Overall Experience 5.0 out of 5

This review is to thank ever single member of the Howard Lodge family for the above and beyond care my beautiful mum received. We sadly lost Mum on 21/02/2024, but the pure dignity, love and kindness given to our precious mum is hard to explain. Everyone on Poppy are unreal. The night staff that cared
for Mum can often be forgotten, we will never forget the outstanding care Mum received. The front of house team who always take extra care of Dad are always there to greet and listen. The entertainment team and staff member who helped Mum through many dark moments. The two staff members who made sure we were all fed and watered. The laundry staff that kept Mum's clothes just how she liked them. The housekeeping team and the one staff memer who always made Mum smile. The management, who's door is always open. The beautiful toddler group that made Mum leave her room. So many names I need to mention it is impossible but to the director and management, your team are unreal. Thank you to the entire Howard Lodge family.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Hi Sally, thank you so very much for such a beautiful review, we cannot tell you how much this means to us all and how lovely it was being a part of Mum's and your lives for a while. It is lovely that we still see you, Dad and the family when you feel able to visit us. Mum was an extraordinary lady who touched so many people's lives, her legacy lives on with the books and beautiful poems she wrote. We do miss her. Thank you too for mentioning all the staff team, we are very proud to be part of our Howard Lodge family and to know that you all felt happy with Mum's care here means so much.


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Overall Experience  Overall Experience 5.0 out of 5

Our mum has been on Poppy Hamlet for just over a year and in that time has thrived. When she arrived she was in a very fragile state both physically and mentally but now is a completely different person. All friends and relatives have commented on how well she now is and mum says she is so lucky to
be there and so glad we found this home (which was highly recommended to us by a friend). All staff are outstanding and go the extra mile and we are always warmly welcomed by everyone. We would highly recommend this home.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so much for such a lovely review, it really is appreciated by us all and makes everything we do worthwhile knowing our residents and their families feel happy, safe and welcome. Mum is such a lovely day with a quick wit, it is always a pleasure having a chat with her and a joke too. I know we say all the time about our "Howard Lodge Family", this is how we all truly feel and it means so much that mum and you all are part of our family. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Howard Lodge for nearly a year and throughout, we have nothing but praise. The care and attention he receives is second to none. We as a family know and take much comfort in knowing that he is in a safe and happy environment. Sadly we are unable to care for him and his specific needs
at home but are grateful that everyone at Howard Lodge look after him as one of their own family and we believe he could be in no better place. I visit most days and all the staff bar none, whatever their role or responsibility know Dad by name and are always happy and friendly, not just with residents and visitors but with each other, which speaks volumes. Dad can be challenging both with his physical and mental needs but watching the staff with him warms my heart as their training, patience, natural caring passion and personal touch works wonders. Seeing Dad interact with everyone is priceless and we can relax knowing Dad is safe, cared for and happy in his new ‘ home from home’.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so very much for such a lovely review, it really is appreciated by us all. I know we say "Our Howard Lodge Family" this is how we all truly feel, you, dad and your brothers really are a part of our family and it is lovely seeing Dad being able to be himself, he may be a grumpy old man at times, but we do love this about him and his cheeky smile of course. We are very proud to work with such a great team and have the support of such lovely families, thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Moved Mum here from another local care home. This home has everything you need to assure you that your loved one is looked after. The communication, care and attention are second to none, thank you Howard Lodge.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so very much for such a lovely review, it is very much appreciated. Mum is so lovely, she has such a lovely character and soon settled into our Howard Lodge Family. We are very proud to be part of a great team of staff and it means so much that our relatives feel welcome when they visit.
Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has been at Howard Lodge for five years and I don’t think I could have found anywhere better for her.
In that time she has been very well looked after and I can’t say enough good words about the staff who go above and beyond in seeing that Gene is well looked after and happy in the surroundings.
All
the staff are dedicated to their jobs and all go around with a smile on their face which makes the residents feel happy.
I visit three times a week and I am always welcomed with a smile from all members of staff.
I wouldn’t hesitate to recommend this care home to anyone wanting their loved ones to receive the best of care.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so much for your lovely review, it really does mean so much to us all. It is great to see "the boys' club" together and so nice that you feel welcome. You were all such a support to us during Covid and I know we say our "Howard Lodge family" this is how we all genuinely feel.
To be a part of your wife's life and yours is important to us all, she is a lovely lady, and a pleasure to care for.
We could not do what we do without the support and understanding of our relatives and we thank you for that.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Howard Lodge since May 2020. We, unfortunately, had to make a quick decision to move Mum into care for her own safety, but under very difficult circumstances due to the fact the country was in Covid lockdown, and with Mum's dementia she didn't understand what was going
on.
The manager and the team helped make this process as bearable as they possibly could, and went above and beyond to support both mum and the family during this stressful time.
Howard Lodge itself is kept in very good condition, being painted and repaired when needed. Housekeeping overall throughout the home is excellent.
The staff are very keen to keep the residents entertained and happy, with a full calendar of events taking place every year.
We really cannot recommend this home enough, I wouldn't even consider putting my mum, or any other relative anywhere other than Howard Lodge.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

We hope you are well. Thank you so very much for such a lovely review and for having faith in us all. Mum and you all are part of our Howard Lodge family and it is a pleasure to be able to be part of Mum's life. She is lovely and absolutely loves being with you all, it is lovely to know that you are happy with the care we provide. Your feedback is appreciated by us all. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Howard Lodge coming up to three years. I can only say good things about the home, the facilities are very good, but most importantly, the actual carers are very good. There are lots of activities going on, and the personal touch is second to none. I would and have recommended this
home, and those people I have recommended are very happy.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Hi Vanessa, thank you so much for such a lovely review and for being a great ambassador for Howard Lodge; we feel very proud to know that our families recommend our home and means so much to us all.
It is an honour to be part of Mum's life; she is such a part of our Howard Lodge family as you all are. It is lovely to see her spirit and how happy she is when you all visit; her family means so much to her. Your lovely feedback is really appreciated by us all and means so much.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Howard Lodge for four years.
She is living with dementia.
We could never give Mum the quality of care that she receives here.
Mum has an extended family that treats her with dignity and love.
She is so happy to be there, and that makes us happy too.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Hi Audrey, thank you so much for such lovely words; you are all very special to us, and it is lovely to know you feel Mum is part of our Howard Lodge family as you are too. Mum is such a sweet lady, and we are very lucky and thankful that she is here. Thank you, too, for your support and understanding; it really is appreciated by us all. We have such a great team of staff and support from families.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic home. Very friendly. Very helpful. The staff are fantastic, always on hand and have so much time for the residents. Would recommend this home to others. My dad is very happy here. Food is good and very varied.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so very much for such a lovely review; it really is appreciated. Dad really has settled in well, and his art classes are so popular with our residents. We are looking forward to the first one for staff and families. Dad has such patience and is a true gentleman, so caring and genuinely interested in other residents and staff. It is an honour and privilege to be part of his life and yours too; you all very quickly became part of our Howard Lodge family.


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Overall Experience  Overall Experience 5.0 out of 5

Mum moved here from another care home over two years ago. She settled in really quickly, and it was evident that the staff had taken the time to get to know her and understand her needs. She is safe, happy and content. The communication is good, and any questions we have are answered promptly. The reception
staff are always friendly and welcoming. As soon as you walk in the door, you can feel the warmth and friendliness of the home. There are always lots of activities going on which the residents clearly enjoy. Well done, Howard Lodge; wouldn’t wish my mum to be anywhere else.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Thank you so much for such a lovely review; it is heart-warming to know you feel welcome and are happy with the care Mum receives. I know we always say it, but our residents and their families very quickly become part of our Howard Lodge family, and this is true with Mum and you all; it is lovely to see Mum so happy when you visit, and her smile is amazing, she is such a lovely lady. Thank you on behalf of all the staff team at Howard Lodge, your kind words mean so much to us all.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Howard Lodge for nearly nine years, and in all that time, we have never had an issue. All the staff are so friendly and helpful, and nothing is too much trouble. I would recommend Howard Lodge to anyone looking for the care of a loved one.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Hi Darren, thank you so very much for such a lovely review. I know we say all our residents are part of our Howard Lodge family, which they are, but I think Mum is the matriarch of the family; she is just amazing, and it has been a pleasure and an honour to have been part of her life journey for the past nine years. The staff team at Howard Lodge really do appreciate such kind words. Thank you once again.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Howard Lodge for nearly four years.
We have found the staff to be diligent, friendly, patient and extremely helpful, and the home is always clean, tidy, bright and warm.
It is well designed and has a large garden in the sun, which is perfect for the summer.
We visited a few care
homes when selecting one for Mum, and Howard Lodge stood out easily from the rest; we have never for a moment regretted that decision.

Reply from Lin Kirby, Manager at Howard Lodge Care Centre

Hi Steven, thank you so very much for such wonderful feedback; we really do appreciate it. Mum is so lovely and part of our Howard Lodge Family, as you all are too. We really do feel honoured and privileged to be able to care for Mum and work with such a great team of staff, along with the support and understanding of our resident's families too. When I say thank you, I know it comes from every single staff member, who really is thankful for your support too.


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Current Review Score: 9.9 (9.947)

Overview of Review Score

The Review Score of 9.9 (9.947) out of 10 for Howard Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.947 for Howard Lodge Care Centre is calculated as follows: ( (248 Excellents x 5) + (14 Goods x 4) ) ÷ 262 Ratings = 4.947

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Howard Lodge Care Centre is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Feb 2020

Overall
Outstanding

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Howard Lodge Care Centre

What types of Care is Howard Lodge Care Centre registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Howard Lodge Care Centre provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Howard Lodge Care Centre have?

There are 72 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Howard Lodge Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Howard Lodge Care Centre to the centre of Brentwood?

3.7 mile(s) as the crow flies, distance by road may be significantly further.