Humfrey Lodge

Rochelle Close, Thaxted, Great Dunmow CM6 2PX
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9.6 65 Reviews
  • Humfrey Lodge, Great Dunmow
Humfrey Lodge is set in a rural village location of Thaxted and this quaint village setting has the advantage nearby shops and amenities. It is very much part of the local community.

Change is always difficult but staff are there to transform your new room into your home from home, it may be putting those precious photographs on the wall or a favourite chair and cushion. Humfrey Lodge provides a calm and restful atmosphere, with comfortable rooms, providing both residential and dementia care.

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Care Provided by Humfrey Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • April Dometita (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (49)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Humfrey Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Residential Dementia Care from £1,450
  • (these prices are only a guideline, please contact Humfrey Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Humfrey Lodge Reviews (65)

Total of 65, showing 1-20
9.6

Humfrey Lodge has a Review Score of 9.6 (9.611) out of 10, based on 28 reviews in the last 2 years. Over all time Humfrey Lodge has 65 reviews.

Overall Experience

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Date Published

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Review from Claire F (Daughter of Resident) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Humfrey Lodge for almost 2 years, she is one of the younger residents at 75, and lives with Alzheimer's disease. Her needs have changed throughout this time, and the staff have supported and cared for her with respect and kindness. There are regular activities, and Mum is encouraged
to take part where she can, she particularly enjoys the guest music entertainers, and the family social events, of which there are many.
As a family, we have found the Humfrey Lodge to be supportive and they have helped us navigate communication with health care professionals and social workers. They were particularly supportive in the early months of Mum moving, and they appreciate that to move a loved one into a care home is a challenging time for everyone involved.
We particularly appreciate being able to visit Mum at any time, and being able to take along our dog, which Mum finds comforting. Mum enjoys the home cooked food, which includes traditional favourites and delicious puddings.

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Review from Maureen W (Friend of Resident) published on 8 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We visit a close friend on a regular basis and from what we have observed is residents are treated well, and there is always somebody that you can speak to or ask for help. It is very clean. Asked about value for money on survey but that is not something we are involved in.

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Review from Patricia W (Daughter of Resident) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There are no faults with Humfrey Lodge. The staff are wonderful, they help my mum and are really caring, when we visit they are always so friendly and welcoming and tea and biscuits always arrive soon after we do. My mum has the starts of dementia and we find that everybody is so patient with her and
treat her with the utmost dignity. Mum thoroughly enjoys the food and activities.

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Review from C H (Daughter of Resident) published on 4 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was living quite a lonely life before he looked at the care home. He decided to give the home a 'trial' run, and that was a year ago. He really hasn't looked back since moving in. It has given him a new lease of life, loving all the activities and companionship. The home is spotless and the staff
are exceptional; they are professional, very caring and fun. He enjoys the trips out, and nothing is too much trouble for the staff. He is very happy living there.

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Review from Suzanne W (Daughter of Resident) published on 3 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with Humfrey Lodge staff. When we first made the enquiry and initial visit they were very helpful. Since my mum arrived they have been very encouraging and supportive. We have some experience of other care homes with different features and this has been far better.

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Review from Pat A (Friend of Resident) published on 28 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the years I have been visiting many friends who have spent their last years within care homes. My friend who has been ay Humfrey Lodge for about 6 months is looked after very well. The home feels very welcoming and the staff are all extremely friendly and caring. I would recommend it to any person
in need. Well done.

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Review from Karen S (Daughter of Resident) published on 26 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Humfrey Lodge initially for a period of respite care. From the outset, when I first visited to tour the home, the staff were incredibly obliging, helpful and supportive. Mum is now a permanent resident and is thriving in Humfrey Lodge. She has developed lovely relationships with the
staff - from the manager to the cleaners and every member of staff is always helpful and obliging. We are so delighted that mum has been fortunate enough to find a place and now settled at Humfrey Lodge.

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Review from M W (Friend of Resident) published on 25 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting a friend in the home, we always find the home clean and friendly. Staff are excellent, always willing to help with a smile. My friend is well looked after, always clean and tidy as is her room. Well done to the staff.

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Review from Gerald D (Son of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience visiting Humfrey Lodge is mainly good although my mother would rather be at home which is probably common but impossible. The care and treatment she receives at Humfrey Lodge is without doubt the next best thing. The management are non-judgemental and extremely helpful. The carers have
a very difficult job, they go about their work with good humour, kindness and above all, patience and dedication. Overall the care home is good.

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Review from Susie B (Daughter of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly, helpful and very kind to Mum. She is happy at Humfrey Lodge and interacts with all the staff. Humfrey Lodge keeps me in touch with Mum's progress anytime she needs the doctor if she has had any worries. This way we can get any problems swiftly resolved. I can't thank the
staff at the home enough for their care of Mum.

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Review from S S (Daughter of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very well cared for she is always happy when I visit. The staff are friendly and approachable and answer any questions I have concerning my mum. The home is well run and organised due to very good management.

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Review from D C (Respite Resident) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent 6 weeks in Humfrey Lodge, May to the middle of June for care having a broken ankle. All staff and carers were so good and looked after everyone in the home so well. I had never been in a care home before but l would highly recommend Humfrey Lodge. I really enjoyed my stay even with a broken
ankle.

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Review from Carol B (Daughter of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy at Humfrey Lodge. She enjoys the craft. The activities and other social events and outings. The carers are always considerate and treat the residents with the utmost respect. The managers are always available and willing to discuss any concerns. They review the resident's requirements
on a regular basis with us.

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Review from Jasmin F (Daughter of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Humfrey Lodge for a few years now. The staff do an amazing job with the residents and are so kind and caring and always greet you with a smile. Mum always enjoys the different activities they do at Humfrey Lodge.
The care home is clean and bright and has just recently been redecorated
to a high standard.

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Review from Sally B (Daughter-in-law of Resident) published on 26 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident since last July 2023, and actually asked if she could stay in Humfrey Lodge after being in respite there just before. She has mixed dementia, and her needs are met with love and care from the staff and the homeliness of Humfrey Lodge is just perfect for her. Nothing
is too much trouble and we always feel we can visit at any time and feel welcomed ourselves. We had a carer at home before, so going into a home was a big step, but it was the best decision. Shout out to one member of staff particularly who is so good with the activities she does with the residents, and her enthusiasm is infectious. Having said that all the carers are so kind and the manager and her admin staff are brilliant too.

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Review from Sandra P (Daughter of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Humfrey Lodge for over 3 years. First as respite and then permanent. What makes this place special is the staff who care for all the residents and the activities they do to ensure residents are stimulated. There is encouragement to join in and take part. Added to a comfortable lounge
and dining room where residents if they can are joined in.

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Review from T S (Daughter of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the short time my mother was in the home she was looked after very well. She was always clean. The staff and management put your mind at ease.

Reply from April Dometita, Home Manager at Humfrey Lodge

Thank you for your kind words, they are much appreciated.


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Review from Tracy G (Daughter of Resident) published on 20 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Humfrey Lodge since October 2022.
During this period of time, he settled in very well, considering the emotionally upsetting circumstances.
The home is run as a home-from-home, with each resident being treated as an individual with staff always making themselves familiar
with each resident and any family members.
The manager and her team are always welcoming, professional, kind and caring; they listen to any concerns or queries that may arise.
The manager especially has been very supportive over the past year and always follows up on anything that is a concern
The home is looking lovely, fresh and homely from recent decorations work, always clean, fresh and warm. Thank you to a great team - keep up the good work.

Reply from April Dometita, Home Manager at Humfrey Lodge

Thank you so much, Tracy, for the very warm feedback to our team; we value your appreciation for what we do.


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Review from Michael W (Friend of Resident) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Humphrey Lodge is a lovely and respectful home, caring staff polite and friendly, always there to help. If I had to go into residential care I would like to pick this care home.

Reply from April Dometita, Home Manager at Humfrey Lodge

Thank you for the lovely review, we will share this message to the rest of our team!


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Review from Alison R (Great-granddaughter of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From first walking into Humfrey Lodge with Nana straight from the hospital, I was so impressed with the welcome from the manager. I was given plenty of information as to what was going on. The hallways are always clean and fresh-smelling. Her room is large enough and has all that is needed. The staff
from managers to cleaners and laundry staff are so professional. All say hello, and see to all her needs in a lovely friendly manner. The food is plenty and looked great. I feel she has all she needs and is very happy.

Reply from April Dometita, Home Manager at Humfrey Lodge

Thank you so much for the wonderful feedback, we will make sure that your feedback will be shared with the Humfrey team.


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Current Review Score: 9.6 (9.611)

Overview of Review Score

The Review Score of 9.6 (9.611) out of 10 for Humfrey Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.611 for Humfrey Lodge is calculated as follows: ( (227 Excellents x 5) + (81 Goods x 4) + (16 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 329 Ratings = 4.611

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Humfrey Lodge is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jan 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (6)

April

April Dometita

Job Title: Home Manager

Welcome to Humfrey Lodge! My name is April and I have been with Runwood Homes for 14 years. I began my career as a nurse back in the Philippines. I started as a health care assistant at Humfrey Lodge which motivated me to learn more about care and management. I have been at Humfrey for 13 years; I started as a care assistant at Humfrey Lodge working my way to Deputy Manager and now taking a big leap as the Home Manager. I look forward to welcoming you to our lovely home.


Jasmine

Jasmine Reed

Job Title: Care Team Leader

Joined: 2000

Hi, I'm Jasmine Reed.
I have been a part of Humfrey Lodge for the past 24 years. My journey began as a carer, where I gained invaluable experience that ultimately led me to become a Care Team Leader. With my hands-on knowledge, I make it a priority to ensure that the highest standards of care are consistently maintained at Humfrey Lodge. My dedication to supporting the well-being of our residents and leading our care team drives me to always strive for excellence in everything we do.


Weronika

Weronika Bien

Job Title: Lifestyle Coordinator

Joined: 2012

I’m Weronika, and for the past 13 years, I’ve been passionate about making a difference in the lives of the residents I work with. I love getting them involved in daily activities and seeing the positive impact it has on their well-being. For me, there's nothing more rewarding than making someone smile and helping them feel fulfilled.


Even though I’ve moved into more of a leadership role, I can’t imagine giving up my care duties completely. That’s why I still keep one care shift a week, as it serves as a reminder of my humble beginnings and the heart of why I do what I do.


Adam

Adam Bien

Job Title: Care Assistant

Joined: 2008

Hi, I'm Adam, I have worked for Humfrey Lodge for 16 years. I've always enjoyed my role because it gives me the chance to care for others and connect with them on a deeper level. I find real fulfilment in making a difference in people's lives, but I've also realised that it’s just as much about the kindness I share—it costs nothing but means everything.


One of the things I really love doing is taking photos of the residents at the home. In fact, I’m the official photographer! Capturing special moments through photography not only allows me to express myself but also helps preserve the memories for everyone. It’s a beautiful way for me to give back while doing something I love.


Saju

Saju Thomas

Job Title: Deputy Manager

Joined: 2021

Hi, I’m Saju. For the past three years, I’ve been passionate about reaching out to people, helping them feel comfortable, and ensuring they feel safe and cared for in our home. It’s a truly rewarding experience to provide that sense of comfort.


I also have a small garden in the manager's office, which I’ve enjoyed tending to. One of the plants there is named Beatrice, a little nod to my love for nature.


Outside of work, I enjoy listening to music, collecting coins and stamps, and, of course, gardening. These hobbies help me unwind and connect with the world in a more personal way.


Maria

Maria Durrant

Job Title: Home Administrator

Joined: 2009

Hi, I'm Maria! I have been an Administrator for 15 years, and I truly enjoy helping others and working closely with people. My role allows me to connect with various individuals and contribute to their success, which is incredibly fulfilling.


Outside of work, I love spending quality time with my family, baking delicious treats, and travelling to new places. I also enjoy reading books, as they offer a great way to unwind and learn new things.


I'm passionate about creating positive experiences for those around me, both professionally and personally.


Frequently Asked Questions about Humfrey Lodge

What types of Care is Humfrey Lodge registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Humfrey Lodge provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Humfrey Lodge have?

There are 49 Single Rooms.

What are the Facilities & Services at Humfrey Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café & Residents Internet Access are some of the Facilities & Services.

How far is Humfrey Lodge to the centre of Great Dunmow?

5.9 mile(s) as the crow flies, distance by road may be significantly further.