Stambridge Meadows

Stambridge Road, Great Stambridge, Rochford SS4 2AR
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9.6 46 Reviews
  • Stambridge Meadows, Rochford
Stambridge Meadows in Rochford, Essex, provides a welcoming home for people who need care.

Trained, compassionate staff give people personalised care in a supportive environment.

Residents can take part in a whole host of activities and have their personal interests and hobbies taken into account.

Delicious, nutritious food is served and specific dietary requirements can be catered for.

Care Provided by Stambridge Meadows

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Ilford Homes Ltd
  • Person in charge
  • Patsy Munyard (Registered Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (5)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1999
    • Number of floors: 2

Funding & Fees Guide for Stambridge Meadows

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,400
    • Self-Funded Residential Dementia Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,400
  • These prices are only a guideline. Please contact Stambridge Meadows to discuss your requirements.


  • (these prices are only a guideline, please contact Stambridge Meadows to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 46, showing 1-20
9.6

Stambridge Meadows has a Review Score of 9.6 (9.560) out of 10, based on 17 reviews in the last 2 years. Over all time Stambridge Meadows has 46 reviews.

Overall Experience

  • 31
  • 12
  • 1
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff of Stambridge Meadows enough for their help and support transitioning my 95 year old dad from caring for himself, with my and my husbands help, into the amazing care he's receiving.
They suggested a two week respite care to begin with - then dad could make his own mind up
whether to stay or go home to live in carers. He has chosen to stay - everyone is so helpful and the staff from top to bottom are a delight - always smiling. It has one happy vibe and they care about the relatives too. Dad says I get the luxury car treatment.

Reply from Patsy Munyard, Registered Home Manager at Stambridge Meadows

Thank you for your kind words, they mean so much. We are happy that Dad has settled in well at Stambridge Meadows.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was in Stambridge Meadows for about three years and we can't praise it highly enough. We lost mum recently and she couldn't have been cared for the better in her last years. Many many thanks

Reply from Patsy Munyard, Registered Home Manager at Stambridge Meadows

Thank you for your lovely comments, and we will always have fond memories of Mum and yourselves.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care.

Reply from Patsy Munyard, Registered Home Manager at Stambridge Meadows

Thank you for your review, we will continue to strive to deliver a good standard of care.


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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my mum receives from the staff and manager, all of whom maintain a friendly, welcoming, and professional approach. I have found them very accommodating regarding my mum's needs and welfare. The home has a nice comfortable vibe and is clean and tidy. The food always looks
and smells really nice, and mealtimes are treated as a really pleasant social gathering in the restaurant-style dining room. There are two dedicated activity coordinators, who organise various different activities each week, which take place either in the main lounge or the smaller activities room. There are armchairs dotted about in lots of little areas to sit and have a chat or just admire the countryside views. My mum's room is comfortable and serves as a quiet retreat for her if she wants. It gives me great peace of mind knowing that my mum is in safe hands, but most importantly my mum is happy.

Reply from Patsy Munyard, Registered Home Manager at Stambridge Meadows

Thank you for your kind words. We are happy that Mum has settled in well at Stambridge Meadows.


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Overall Experience  Overall Experience 5.0 out of 5

What a lovely place, run by an excellent team. I can see they work hard at making the residents, my mum included, feel very well looked after and relaxed. It's got a very nice atmosphere and I feel totally comfortable with my mum living here.

Reply from Patsy Munyard, Registered Home Manager at Stambridge Meadows

Thank you for these kind words, it is a pleasure to have your mum living with us.


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Overall Experience  Overall Experience 5.0 out of 5

My brother and I cannot praise this care home highly enough. The care, kindness and attention paid to our mother was second to none as was the support they gave us throughout her stay and passing. We cannot thank all the staff enough.

Reply from Patsy Munyard, Registered Home Manager at Stambridge Meadows

Thank you for this lovely review and we wish you and the family well in the future.


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Overall Experience  Overall Experience 3.0 out of 5

Stambridge Meadows has really gone downhill since it was taken over. The management and staff are still as excellent as ever but there is not enough of them. The activities for residents are virtually non-existent, no minibus now. You pride yourself on the beautiful grounds and residents are shut indoors
due to lack of staff. There are no family areas now to sit with our relatives. The home, in my opinion, is now just a money-making business, such a shame.

Reply from Patsy Munyard, Registered Home Manager at Stambridge Meadows

Thank you for taking the time to review Stambridge Meadows. I am sorry to hear that your views of new ownership has not been a positive one, and I would like to reassure you that since the day we were taken over, the home has improved enormously for the residents and the staff, with a lot of money invested into the home. Our previous owner took the minibuses and the owner has purchased a new one, which will be shared with our other two homes. We have had staff leave for various reasons over the year and a half, and a recruitment process has been in place since the beginning, however, this takes time for the correct applicant to be appointed, we have been using agency staff to maintain the staffing levels required. They are fully trained and have been a great support to us and the residents/relatives. Recruitment for a new activity co-ordinator has been more difficult and this search continues. The staff do assist the residents in the garden and walk around the grounds with them.


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Overall Experience  Overall Experience 5.0 out of 5

Very helpful and polite, always got time for residents and family, nothing is too much trouble and always put Dad's needs first, such a lovely location, plenty of garden, so peaceful and chilled.

Reply from Patsy Munyard, Registered Home Manager at Stambridge Meadows

Thank you S for your lovely review. Dad is a lovely man and very well thought of.


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Overall Experience  Overall Experience 5.0 out of 5

My husband was in Stambridge Meadows for two weeks and he was very happy. The staff and management were absolutely brilliant. Thank you to the manager and staff for all their help and support. Also thank you to all staff members.

Reply from Patsy Munyard, Registered Home Manager at Stambridge Meadows

Thank you, for this lovely review. We wish you, your husband and them lovely dogs well in the future.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring staff nothing too much trouble. We were not sure about putting Mum in residential even though her dementia had got to the stage she wasn't able to live alone.
Mum has quality of life back thanks to the amazing staff/managers. The food and the rooms are lovely.
Such lovely surroundings
and such a joy to visit a happy mum. The big smile and the feeling she is settled is lovely to see.
Highly recommend Stambridge Meadows.
Thank you to the team.

Reply from Patsy Munyard, Registered Home Manager at Stambridge Meadows

Thank you so much for your kind words Mandy, Mum is a lovely lady and has settled in really well.


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Overall Experience  Overall Experience 5.0 out of 5

Treat my mother in law with dignity kindness and respect. They painted her nails and got her ready for a wedding recently, what more can you ask for. We feel, she is well cared for and that both her and our wishes are taken into account. They're welcoming to the private physio we use and provide access
to chiropody and other health care professionals.

Reply from Patsy Munyard, Registered Home Manager at Stambridge Meadows

Thank you so much for your kind words, it is a pleasure to have your mother-in-law here with us, and so happy she enjoyed the wedding, she was so looking forward too.


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Overall Experience  Overall Experience 1.0 out of 5

Care home that doesn’t care, Avoid! Can’t list the whole catalogue of errors due to the word limit. The ‘care’ they provided to Mum was appalling. She went in physically fit and strong and within 2 weeks in the home had declined beyond recognition. They told me they didn’t have the resources to meet
needs. They couldn’t even get her name on the door right, though asked 3 times. I rang 999 because she had deteriorated so badly and hadn’t even though asked to, I told Senior to expect an ambulance and got abuse. When the ambulance called them for triage she said no cause for concern so the ambulance was cancelled. Within week she died! Lots of agency staff and Mum feared them. I have raised a formal complaint. After her death, the reaction from staff was appalling. They literally turned their backs on us as we went to our dead mother. Never even heard from the Manager, disgusting! When we went to the home she scurried into the office and shut the door. We will never get Mum back. They seem to only want people that can care for themselves.

Reply from Rachel Bailey, Area Support Manager at Stambridge Meadows

Thank you for taking the time to review Stambridge Meadows. I am sorry to hear that your experience has not been a positive one.
We value feedback highly as this helps shape our continuous improvement to ensure quality of care for our residents and their families. We do use agency staff, who are also fully trained and they have been a great support to us and the residents at this time, we are looking into your complaint and do have a thorough complaints procedure in the home. In some rare high needs or nursing care we may not be able to meet the needs of a resident, you would be supported in finding a more suitable placement. We understand how stressful it is to lose a loved one and care very much about all the residents at Stambridge.


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Overall Experience  Overall Experience 5.0 out of 5

Dad has been living at Stambridge Meadows for over a year now. He is very well looked after, there are lots of activities on offer, of which he occasionally takes part if he fancies it. The staff are all lovely and care for all his needs. The place has a warm and friendly atmosphere. And most importantly
Dad is content.

Reply from Patsy Munyard, Registered Home Manager at Stambridge Meadows

Thank you for such positive feedback. Your dad is a wonderful man and a pleasure to have in the home.


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Overall Experience  Overall Experience 5.0 out of 5

My family have peace of mind knowing our mum is so well looked after and happy at Stambridge Meadows. All the staff really care and are very friendly. There is a lovely, homely feel which makes the world of difference to Mum, as she has dementia and to feel safe is so important.

Reply from Patsy Munyard, Registered Home Manager at Stambridge Meadows

Thank you, your mum is a pleasure to have at Stambridge Meadows.


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Overall Experience  Overall Experience 5.0 out of 5

My mum arrived at Stambridge Meadows in August 2021, she was very poorly, bed-bound and required a lot of support. It was a very difficult time due to the pandemic however, as a family we feel Mum would not be alive if it hadn't been for the care and support shown by all members of staff.
Stambridge
Meadows has care in its heart of everything it does and this shows because my mum is happy relaxed and wants to call it her home.
We as a family can not thank all the staff enough for their hard work and dedication.

Reply from Patsy Munyard, Registered Home Manager at Stambridge Meadows

Thank you for your lovely words Alison. It is our pleasure to have your lovely mum living with us.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Stambridge Meadows for over a year and I am so happy we found this lovely assisted living home. So many positive things to say about this place, it's hard to know where to start!
My mum likes to be as independent as she can and the staff support her to meet her potential
and the plan for her care is reviewed regularly. The staff are the best asset of Stambridge Meadows; always kind, caring and friendly, but professional. Nothing is too much trouble.
With all the excellent services and facilities on offer, from freshly prepared meals, activities/entertainment, laundry service, housekeeping and etc. my mum is able to enjoy her days without worrying and I am able to relax knowing Mum is well looked after. Another big bonus is there are no visiting time restrictions and lots of parking space too!
All of the Stambridge Meadows team should be very proud of the lovely, warm, happy, friendly and safe environment they have created for the residents. Well done!

Reply from Patsy Munyard, Registered Home Manager at Stambridge Meadows

Thank you so much for your kind words, it is a pleasure to have your mum here with us.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has tried quite a few homes over the years but loves this one. So much so that she has decided to make this her permanent home. The staff, especially one member, are lovely, and Mum feels safe. They could improve the service by having more entertainment, i.e. exercise classes/crafting.
Generally,
I love the place, and Mum is happy, so it's a win-win for me.

Reply from Patsy Munyard, Registered Home Manager at Stambridge Meadows

Thank you for your kind words. We now have two activity coordinators, and they are carrying out resident meetings so the residents are able to receive their requested activities.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly, helpful, professional and caring, they always have time for questions and keep us informed.
The Home has good facilities and is in very good order, the grounds are very well kept with views over surrounding fields.
My Brother and I have no worries or concerns for the care of
our mother.

Reply from Stambridge Meadows Home Manager, Home Manager at Stambridge Meadows

Thankyou for your kind words Roy. it is our pleasure in taking care of your mum, she is a wonderful lady.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Stambridge Meadows Care Home since December 2019, and she is very happy there.
Her care and support are second to none.
The staff are very friendly and caring.
I am happy she is being looked after.

Reply from Stambridge Meadows Home Manager, Home Manager at Stambridge Meadows

Thank you for your review, Lesley; it is our pleasure to have your mum at Stambridge Meadows. Thank you for your continued support.


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Overall Experience  Overall Experience 1.0 out of 5

My Sister and I chose this care home for our Mother after seeing the excellent reviews on here and visiting the care home. Our Mother was 'cared for' for 8 months and the experience left a lot to be desired. On several occasions, we considered moving Mother to another care home but she was very weak
and had become comfortable with her surroundings. The care staff at Stambridge Meadows are working under very difficult circumstances, they appear to be thin on the ground, understaffed, and stretched to the limit. A couple of staff members are outstanding, competent, personable, caring and were a pleasure to meet. There was little or no evidence of activities for the residents, we visited often when allowed. The office staff and management leave a lot to be desired. Our Mother passed away in August 2022, and we have had no contact from the Care Home Manager offering her condolences. Think carefully before you choose this care home. It's expensive and badly managed.

Reply from Paula Champion, Regional Manager at Stambridge Meadows

Thank you for taking the time to review Stambridge Meadows. I am sorry to hear that your experience has not been a positive one. This falls below our usually high standards. We value feedback highly as this helps shape our continuous improvement plans to ensure a high quality of care for our residents and their families.


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Current Review Score: 9.6 (9.560)

Overview of Review Score

The Review Score of 9.6 (9.560) out of 10 for Stambridge Meadows is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.560 for Stambridge Meadows is calculated as follows: ( (154 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) + (10 Very Poors x 1) ) ÷ 200 Ratings = 4.56

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stambridge Meadows is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Stambridge Meadows

What types of Care is Stambridge Meadows registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Stambridge Meadows provide?

Palliative Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Stambridge Meadows have?

There are 39 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Stambridge Meadows?

Own Furniture if required, Smoking not permitted, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stambridge Meadows to the centre of Rochford?

1.6 mile(s) as the crow flies, distance by road may be significantly further.