Larchwood Care Home

108 Broad Road, Braintree CM7 9RX
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9.7 93 Reviews
  • Larchwood Care Home, Braintree
Larchwood Care Home, tucked away in a quiet, rural location just outside Braintree in Essex, provides personalised residential dementia care to older people.

Offering a welcoming setting, the purpose-built home boasts a variety of places to relax, dine and spend time with loved ones or fellow residents. Residents also benefit from a hairdressing salon, memory room and a sunny conservatory, while the attractive garden at Larchwood includes a delightful sensory area and a summer house and is the perfect place to enjoy the sunnier days.

With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team at Larchwood to deliver the kindest possible care to residents. The professional care team takes the time to learn about each person's individual hobbies and interests, supporting residents to lead an active and fulfilling life. Whether it be continuing with well-loved hobbies or trying out something new, the detailed activities programme ensures every day offer something to look forward to.

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Care Provided by Larchwood Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Donna Owen (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Larchwood Care Home Reviews (93)

Total of 93, showing 1-20
9.7

Larchwood Care Home has a Review Score of 9.7 (9.689) out of 10, based on 26 reviews in the last 2 years. Over all time Larchwood Care Home has 93 reviews.

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Review from David W (Son of Resident) published on 2 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just a note about our pie and mash visit with Dad recently, my sisters and I were very pleased and impressed with the facilities and staff, thanks very much for this and also for looking after Dad.
It has been a year since my dad joined the home and in this first year we have all found him improving
steadily, he's more the happy-go-lucky person he has always been so once again thank you.
Hoping you have a lovely Xmas.

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Review from J F (Wife of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care at Larchwood has been excellent, the staff and carers always have a friendly smile and go the extra mile to make everyone feel at home. Nothing is ever too much trouble in what can be difficult times. My husband settled in from day one and I am happy he is in capable hands.
The food is amazing
and caters for all needs. Any problems are quickly resolved.
Great respect for all the staff, service is always very good. I would recommend the home.

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Review from M F (Wife of Resident) published on 4 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is in Larchwood and I cannot express enough. The kindness of all staff towards him. He is looked after with dignity and love. He loves his new home and is very delicious. Me and my family thank you all.

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Review from Teresa W (Daughter of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was poorly and when hospital and respite in a care home he wasn't looking forward to it but the Larchwood care team made him at home and safe. He didn't want to come home which made it easier for us when the decision had to be made. The whole team go above and beyond the call of duty and nothing
is too much trouble. He has new teeth which he has wanted for years and Larchwood has so many things, that they sort everything out. I would be at a total loss without Larchwood and the management team as always there to help in any way.

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Review from Christina M (Sister of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came to see the country and western singer on the 22nd of August. We had a fantastic time. The weather wasn't good but the staff were great organising the event inside. All the residents were enjoying the music and good food. Again we had a great day.

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Review from Anthony M (Brother-in-law of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law has been at Larchwood for just one year. I can thoroughly recommend the care home. The facilities are good and the staff are welcoming and pleasant. My relative is well cared for and I have no problem recommending them. My relative is very happy in the facility as are we with the overall
care that she receives, a five-star facility.

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Review from Cyril E (Brother of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just a word of thanks to the management and staff of Larchwood, I appreciate all the help, care and understanding they are giving to my sister, God Bless you all.

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Review from L S (Daughter of Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the new management has taken over the home has changed so much for the better. It's clean and tidier. The rubbish has all been cleared and the garden refurbished. The rooms look homely. The staff seem happy and really care about my mum. Her eyes light up when they walk in her room. Thank you for
looking after her.

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Review from Marie M (Relative of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are exceptional in their care given to the people in the home and so welcoming to visitors. We have noticed the change in the last few months and could not be happier with the care they are providing for my relative.

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Review from Andrew W (Son of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was sent to Larchwood Care Home from the hospital. She was greeted like an old friend, which made me both surprised and extremely happy and my mother therefore settled in extremely well. She is happy and loves the staff who in turn show nothing but kindness to her. Everyone is encouraged to
socialise which is a lovely thing to see.

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Review from Graham W (Son of Resident) published on 7 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Larchwood are wonderful, nothing is too much trouble and they do everything they can for the residents. Mum is always clean and tidy, she's eating really well and has settled in quickly. My dad was previously in Larchwood until he passed away last year so we already knew what a great care
home it is, and it was good to see nothing has changed, it's still a great place with great staff.

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Review from Jo M (Daughter of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to the home in February 2022 - she had dementia and we could no longer care for her at home. After a difficult couple of weeks finding her feet, Mum soon settled in, we found staff to be kind, caring and attended to all Mum's needs. She had a lovely well kept room with doors to a lovely garden.
She enjoyed the food and even though wheelchair-bound at the end, she enjoyed the activities with the lovely staff. Nothing was too much trouble, it was her home.

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Review from Maria F (Wife of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think my husband is being well looked after. Staff are lovely and cheerful and will answer any questions you have regarding my husband. Food is great.

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Review from M H (Husband of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been a resident of Larchwood Care Home since November 2021 after being diagnosed with Dementia. Like all family relations who experience this upset in life I had doubts about my wife being able to settle into a new life with total strangers. Within a very short time of her arrival, It was
very clear to me she had settled in extremely well and was very happy.
It was obvious to me she was receiving all the professional help needed from in-house care and office staff. I am kept up to date on all events concerning my wife via e-mails and mobile text from the various office staff who show a great deal of concern and professionalism in their everyday duties. Apart from the Covid lockdown, I know visiting my wife is never a problem. I have on occasion visited the home unannounced but have always been warmly greeted by office staff and been given an opportunity to visit my wife.
There is one concern I have which I understand is a common problem in all care homes. The clothing for each resident is completely mixed up when items are laundered. When visiting my wife she will always be wearing some other person's clothes even new clothing I provide which can be expensive.

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Review from J S (Son of Resident) published on 30 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Larchwood Care Home for approximately eight months. During this time I have only ever seen her treated with dignity and friendship. She feels happy and has many people to talk to. Her condition does leave her confused and muddled but the staff at Larchwood help and aid her. Overall
we are extremely happy with Larchwood.

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Review from Ian C (Son of Resident) published on 25 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have all been absolutely fantastic. Really helpful, knowledgeable, kind and friendly.
Mum has settled in very quickly and has enjoyed the activities.
I am really happy that Mum can stay with you.

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Review from G B (Daughter of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Larchwood with my mother has been very good. She is happy here, and we are pleased with her care, the carers and staff are very friendly and helpful.
Apart from that, we are very thankful for all you do for my mum, she is very quiet, but takes everything in, a wonderful and loving
mum.

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Review from Gail S (Daughter-in-law of Resident) published on 8 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Larchwood Care Home are wonderful. Nothing is too much trouble. My mother-in-law was always worried she would be lonely. She is always talking to somebody when we visit. We are grateful that she is safe and being looked after.

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Review from A C (Daughter of Resident) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stepmother has been in the care home since August 2022. We are very happy with the care that's been provided for her. The staff are always polite and friendly to visitors. She eats well and is always clean and tidy and we often ask her if she is happy here and she always says that she is, and you
are all lovely souls.

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Review from Susan R (Daughter of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care Dad receives is outstanding. The staff all love him, genuinely care for him and treat him with absolute respect and dignity.
My brother and I manage our lives so that one of us is not far from Dad. We have just had a rare holiday together and were able to go away with the knowledge
that Dad was in excellent hands. We were so pleased to find that Dad had been on an outing while we were away and thoroughly enjoyed it.
We can't thank you enough for all you do for Dad and us.

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Current Review Score: 9.7 (9.689)

Overview of Review Score

The Review Score of 9.7 (9.689) out of 10 for Larchwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.689 for Larchwood Care Home is calculated as follows: ( (224 Excellents x 5) + (79 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 312 Ratings = 4.689

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Larchwood Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Frequently Asked Questions about Larchwood Care Home

What types of Care is Larchwood Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Larchwood Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Larchwood Care Home have?

There are 64 Single Rooms.

What are the Facilities & Services at Larchwood Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Larchwood Care Home to the centre of Braintree?

1.2 mile(s) as the crow flies, distance by road may be significantly further.