Larchwood Care Home

108 Broad Road, Braintree CM7 9RX
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9.7 93 Reviews
  • Larchwood Care Home, Braintree
Larchwood Care Home, tucked away in a quiet, rural location just outside Braintree in Essex, provides personalised residential dementia care to older people.

Offering a welcoming setting, the purpose-built home boasts a variety of places to relax, dine and spend time with loved ones or fellow residents. Residents also benefit from a hairdressing salon, memory room and a sunny conservatory, while the attractive garden at Larchwood includes a delightful sensory area and a summer house and is the perfect place to enjoy the sunnier days.

With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team at Larchwood to deliver the kindest possible care to residents. The professional care team takes the time to learn about each person's individual hobbies and interests, supporting residents to lead an active and fulfilling life. Whether it be continuing with well-loved hobbies or trying out something new, the detailed activities programme ensures every day offer something to look forward to.

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Care Provided by Larchwood Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Donna Owen (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Larchwood Care Home Reviews (93)

Total of 93, showing 21-40
9.7

Larchwood Care Home has a Review Score of 9.7 (9.689) out of 10, based on 26 reviews in the last 2 years. Over all time Larchwood Care Home has 93 reviews.

Overall Experience

  • 58
  • 31
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Date Published

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Review from Janette T (Daughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in well and is beginning to make friends. All staff seem so kind and caring and nothing is too much trouble for them. We as a family are happy with the care she is given and know that she is well looked after.

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Review from Lynn J (Daughter of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and supportive towards me and my dad.

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Review from D B (Daughter of Resident) assisted by family/friend published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay in Larchwood Care Home is nice and I enjoy seeing and talking to the very kind staff. I have my hair done by a very nice lady here, makes you feel better and the food is very nice. Having my room door open enables me to see people walk by and call out hello. My window looks out onto a grass
area and I see birds flying. I am being well cared for and feel very safe. Love seeing my family when they visit regularly.

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Review from A D (Friend of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was in the home for twenty months and loved every minute. She was a person who did not like to mix but within a couple of weeks, she was a changed person. This was due to the kindness and care she was getting from the staff. One thing she loved was the food but then no one could complain about
it. To finish I must mention the staff. Everybody in this home were professional but also very caring. I would like to thank all the staff for not just looking after my friend but my family as well.

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Review from Barbara G (Daughter of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mum receives, all the carers and managers are very good and kind with my mum. Larchwood Care Home is a godsend as I know my mum is safe and well cared for, I come up everyday and she is always happy. Thank you so much!

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Review from T F (Husband of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with the care and attention my wife has received since being admitted to the care home. The food offered is of good quality and good portion size. There are a number of services provided, for example, hairdresser, chiropody, etc. which my wife has used. Overall, the service provided has
made my wife's stay very comfortable.

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Review from J R (Sister of Resident) published on 17 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister's end of life care was treated with kindness and dignity. I was constantly kept in touch with carers and updated regularly.

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Review from Pamela S (Niece of Resident) published on 9 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care all round. 1st Class.

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Review from K C (Son of Resident) published on 24 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The quality of Mum's end of life care was excellent. The staff were so kind to Mum and we could not have asked for more. We would like to thank all who helped Mum and supported us. Many thanks.

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Review from R W (Wife of Resident) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very caring - nothing is too much trouble. They look after my husband - if I mention something that is troubling me I only have to mention it and it is sorted. I feel as if I have gained a whole new family.

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Review from T W (Friend of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the service and care. Always helpful. We have not seen the room so cannot comment.

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Review from Sharon L (Daughter of Resident) published on 4 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care by all the staff is wonderful They are doing a brilliant job, especially during the pandemic.

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Review from Teresa H (Daughter-in-law of Resident) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault management and staff. Having just lost my father in law they have been nothing but totally supportive and friendly and we as a family have total confidence in Larchwood. Fully recommend Larchwood, we as a family have a fantastic relationship.

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Review from Marion R (Niece of Resident) published on 27 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Larchwood is a lovely, friendly home. The decor and rooms may not be perfect, but this is more than compensated for by the care and kindness of the staff. During this COVID period, we have received re-assuring emails and phone calls and every effort has been made to let us have safe and regular visits
when these are allowed.

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Review from Ursula O (Daughter of Resident) published on 8 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The genuine care and consideration given to my mother by all the staff at Larchwood is amazing. My mother is always smiling and happy when one of the staff comes into the room so we can see she is happy. This allows us to feel at ease about her wellbeing. The care home is excellent at keeping us up
to date with any events or issues and over the lockdown period have been wonderful at keeping us up to date. Mum loves to dance and she seems to have lots of opportunities to do so.

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Review from Linda P (Daughter of Resident) published on 30 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although the home is not operating as it would normally. They are doing a marvelous job in keeping relatives informed on their relative's wellbeing and are trying their best to arrange visits under a lot of rules and regulations imposed by the Government.

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Review from J S (Daughter of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfied with general care and support given to mum during what proved to be a very difficult period in her life. Staff were always cooperative and would happily divulge all information that we required.

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Review from S S (Daughter of Resident) published on 2 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager recently appointed a new activities co-ordinator. This person has been a carer at Larchwood for a number of years, using her knowledge gained over those years, she is improving the well being of the residents. For example, the amount of one-to-one activities have increased. My mum was given
a large print book about the countryside. This really helped to instil conversation between us, which had not happened for a long time. Mum also seemed more areas, and calmer, as do other residents. All due to the new co-ordinator.

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Review from Patricia W (Wife of Resident) published on 6 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've been satisfied with the care and the facilities, the carers are all very friendly.

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Review from Suzanne L (Daughter of Resident) published on 6 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Larchwood for nearly 4 years. We are very happy with the way Mum is treated by the manager and the staff. They are caring and considerate and very sympathetic to Mum's needs. As a family, we always feel very welcome at the home and are treated like old friends. We are so pleased
we chose Larchwood for Mum.

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Current Review Score: 9.7 (9.689)

Overview of Review Score

The Review Score of 9.7 (9.689) out of 10 for Larchwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.689 for Larchwood Care Home is calculated as follows: ( (224 Excellents x 5) + (79 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 312 Ratings = 4.689

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Larchwood Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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