Lime Court

Lime Avenue, Dovercourt, Harwich CO12 4DE
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9.9 84 Reviews
  • Lime Court, Harwich
Lime Court is a 44-bed care home, including four double rooms, spread over two floors, with lift access and five separate themed lounges. The home specialises in dementia and care for elderly people, situated near the seafront and within easy reach of local shops and amenities of Dovercourt.

The home has a six bed private wing with en-suites which was opened in October 2012. The purpose-built care home offers a superb lifestyle for its residents with a reputation in the community for the warmth of the staff and the care provided.

Lime Court are very proud that it was the pilot for the Food First programme, which alleviates the need of medicated supplements. Residents enjoy their meals in a well-lit, spacious central dining room, and menus are tailored to residents requests. Feedback is sought from residents about any changes.

A central recreational courtyard area (accessible by wheelchair users), with raised beds, is enjoyed by residents and families, along with a side garden and large patio area. Together, staff, family and friends have created a reminiscence lounge with items from the early 1900's to present day.

The care home receives regular visits from hairdressers, opticians, chiropodists and a therapist who offers massages in a sensory room. A full time activity coordinator arranges activities which include regular outings to local attractions, live entertainment, knitting clubs, card clubs, bingo, pet therapy, plus many more. If there are specific requests for activities these are accommodated.

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Care Provided by Lime Court

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 44 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Suzanne Moore (Manager)
  • Admission Criteria
    • Ages 63+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1964
    • Number of floors: 2

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting anytime - restiricted mealtimes (12.30 to 13.30 and 16.30 to 17.30)


  • Parking

  • Ample free parking at the home


Lime Court Reviews (84)

Total of 84, showing 1-20
9.9

Lime Court has a Review Score of 9.9 (9.889) out of 10, based on 13 reviews in the last 2 years. Over all time Lime Court has 84 reviews.

Overall Experience

  • 73
  • 11
  • 0
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Date Published

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Review from Andrew M (Son of Resident) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lime Court is a wonderful care home. The staff are professional, kind, caring, friendly and always welcoming. Visiting is straightforward - flexible with dates, never a problem parking, and a staff member available to welcome us. Our dog was welcome, too! The entry and exit process demonstrated a
keen attention to security and safety. The rooms and common areas are spotlessly clean and very well maintained. The care they provided to my step-mother in her final years was simply outstanding. Thank you Lime Court.

Reply from Suz Moore, Manager at Lime Court

Thank you for taking the time to complete this review. I will share with the team.


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Review from Vivian B (Regular Volunteer) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a retired carer having worked in two care homes and private, also, having visited several different care homes I can honestly say Lime Court is one of the best.
It's a home-from-home, with staff doing their very best to care and entertain the residents. As a volunteer, I'm very happy to be a small
part of this lovely place.

Reply from Suz Moore, Manager at Lime Court

What a wonderful review thank you so much. I will share these very kind words with the team.


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Review from Lorcan R (Grandson of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You and your team put on a lovely Birthday celebration for my grandma, we were able to fill the room with family and we were welcomed, catered for and my grandma looked so happy. Your team do a fantastic job.

Reply from Suz Moore, Manager at Lime Court

Thank you so much fort taking the time to complete a review. I will forward your feedback onto our team.


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Review from L G (Daughter of Resident) published on 28 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We celebrated our mum's 80th Birthday in Lime Court this last weekend. Staff had decorated a meeting room with balloons and a lovely Birthday poster with just a lovely photo of Mum. All the grandchildren were made welcome too. Celebrating this landmark Birthday well had been a worry for me so it is
such a relief that the day went well.

Reply from Suz Moore, Manager at Lime Court

Thankyou for your lovely review. I will share this with the team.


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Review from Mollie T (Daughter of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came here for respite.
The staff made her very welcome and were understanding of her needs.
As her daughter I am extremely pleased with her care.

Reply from Suz Moore, Manager at Lime Court

Thank you for your lovely review, I will share this with the team.


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Review from Maureen R (Daughter of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so pleased with the care my mum has received. The staff are very caring and nothing is too much trouble. The food is excellent. Overall very pleased.

Reply from Suz Moore, Manager at Lime Court

Thank you for this lovely review. I will share this with the team.


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Review from J B (Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Treated with respect by everyone. Nothing is too much trouble. Meals are excellent with good choice.
Rooms are comfortable and clean. Plenty to join in during the day if you wish.

Reply from Suz Moore, Manager at Lime Court

This is wonderful praise from a resident, thank you I will share it with the team.


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Review from D P (Son of Resident) published on 29 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with the care home is of a high standard. My father is treated with respect and dignity from the well looked after regarding cleanliness, food available and entertainment-wise.
This is a safe environment and any issues are notified quickly. Would definitely recommend.

Reply from Suz Moore, Manager at Lime Court

Thank you for taking the time to complete this review.


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Review from Lauren B (Daughter of Resident) published on 11 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very friendly and happy and very nice place, the only thing that is wrong is the room is not clean well at all. My mum loves it there and it is very secure there, that is a good thing. The food there is nice and fresh made by staff.

Reply from Suz Moore, Manager at Lime Court

Thank you for taking the time to complete this review, I will pass these comments on to our team.


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Review from P B (Resident) assisted by family/friend published on 19 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was worried about going to Lime Court it was a big step. I had no reason for this as it is lovely. The staff are very helpful nothing is too much trouble no matter what time assistance is needed. The food is always freshly cooked and tasty. Washing is done daily so you never run short of clothes.
Medication is given when due. It is one big family and very happy as can be.

Reply from Suz Moore, Manager at Lime Court

Thank you for taking the time to complete this review. I will share with the team.


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Review from Linda L (Daughter of Resident) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is super welcoming and friendly. The staff are so attentive to the needs of my father. They are kind and caring and the whole home and team make you so welcome when I am visiting. I know my father is safe and well looked after in there. I cannot praise the home and management team enough for
all they have done in supporting him during this change from his own home.

Reply from Suz Moore, Manager at Lime Court

Thank you for taking the time to complete this lovey review. I will share with the team.


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Review from Melanie K (Daughter of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Lime Court in February, he has dementia and struggled to adapt to his new environment. All staff were extremely kind and understanding, which has assisted him to adapt to his new home. I was kept fully in the loop with information and changes to his behaviour and felt reassured
by staff that they would find a way to manage and support him with his transition into full-time care. The manager is present and available to talk to when required. I feel a weight has been lifted from my shoulders as I know he is being cared for.

Reply from Suz Moore, Manager at Lime Court

Thank you for taking the time to complete this lovely review. I will of course share with our team .


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Review from Leonard S (Son of Resident) published on 24 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my mother, and the support given to myself, has been wonderful. The staff work extremely hard and professionally to enable residents to feel safe, happy and comfortable.

Reply from Suz Moore, Manager at Lime Court

Thank you for taking the time to complete this lovely review. I will share with the team.


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Review from Kim L (Daughter-in-law of Resident) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lime court staff make this care home a safe and friendly environment. I was reluctant at first as you can hear some terrible things about the stigmata of care homes but my fears were soon put to rest. My father is happier now than he has been since the passing of my mother. Lime Court is truly a diamond
in the rough there are newer homes out there but you would be very hard-pressed to find one with such excellent care.

Reply from Suz Moore, Manager at Lime Court

Thank you for taking the time to complete this review.


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Review from J L (Son of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care is given to all residents. Well organised and on the ball all of the time. The home is run with the utmost consideration to its staff and residents. Excellent care home with lovely staff care is second to none. Thanks for looking after my father who is a resident and keep up the great
work. Thank you.

Reply from Suz Moore, Manager at Lime Court

Thank you for taking the time to publish this lovely review. I will share with the team.


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Review from R S (Son of Resident) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has recently moved into Lime Court and settled in very well. The staff are friendly, and the home is very clean. Management is very approachable and my dad is taking part in activities I never thought he would. My dad is very happy.

Reply from Suz Moore, Manager at Lime Court

Thank you for this lovely review. I will of course share with the team.


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Review from Paula A (Daughter of Resident) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I do not have enough adjectives to describe how reassured we are by my father-in-law's care. He is safe, clean, loved, and happy, but the team goes above and beyond to treat him holistically, compassionately, and as the person he still is, despite the challenges of his age. I work in the NHS, and I
know what is good. Well done, everyone

Reply from Suz Moore, Manager at Lime Court

Thank you for this review, I will share with the team


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Review from Tracey M (Daughter of Resident) published on 4 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not praise Lime Court strongly enough. My mum was only there for a short time before she passed away but they treated her like family (and myself). My mum was at end of life and all I can say is they treated her with compassion, dignity and love right up to the very end. For the last three days,
I was at her side constantly. They not only took care of my mum but of me too. Nothing was too much trouble. Mum was never left alone, even for my toilet breaks, someone would sit with her, holding her hand and talking to her. They made sure she wasn't in pain and that she was positioned comfy in the bed. One of the senior carers spent two and a half hours on hold, on the telephone to get her the pain relief/doctor required!
My mum was so happy there and even in death, they treated her with love and compassion. No better way could I wish for my mum to pass than in her own bed, at Lime Court, being looked after by people who really care. All the staff are angels!

Reply from Suz Moore, Manager at Lime Court

Thank you for this wonderful review that i will pass onto our staff team.


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Review from Jill A (Stepdaughter of Resident) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my stepmother who has dementia from a different home in the town she lived into Lime Court (16 miles away) where I live, in late January of this year. It is a decision myself and my brothers have never regretted. Although she is not aware of which town she is in, since being at Lime Court her
whole demeanour has totally changed and she is so much happier than she was. This is because from the moment she arrived the Manager and all the staff made her feel so welcome as they did with me and always do. There are so many positive things that happen in Lime Court. I know she loves her room and the food there too and since being at Lime Court her appetite improved no end. I have also seen for myself first-hand how many activities take place which the residents absolutely love so all credit to the Manager. Thank you to the team of carers. Definitely a care home I would recommend.

Reply from Suz Moore, Manager at Lime Court

Thank you for taking the time to complete this review I will of course share it with the team.


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Review from S N (Daughter of Resident) published on 12 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Lime Court for a few months now, but this is now her home.
The carers and admin are absolutely amazing and always happy to help.
They always make time for my dad when he goes to visit my mum which is so nice.

Reply from Suz Moore, Manager at Lime Court

Thank you for taking the time to complete this lovely review, I will pass this on to the team.


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Current Review Score: 9.9 (9.889)

Overview of Review Score

The Review Score of 9.9 (9.889) out of 10 for Lime Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Lime Court is calculated as follows: ( (137 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 153 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lime Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (2)

Suzanne

Suzanne Moore

Job Title: Home Manager

Joined: 2010

Sue has an NVQ Level 3 and Level 3 in Care, along with a QCF Level 5 in Management with 30 years experience in the care industry. Sue joined the team in 2010 as a Team Leader and in 2012 was promoted to Deputy Manager before becoming Home Manager in November 2015.


Sarah

Sarah Meachen

Job Title: Activity Coordinator

Joined: 2010

Sarah has an NVQ Level 2 in Activities and Health and Social Care. She has been working in the Care Industry for 10 years.

At Lime Court, Sarah is responsible for coordinating the activities and events at Lime Court.


Frequently Asked Questions about Lime Court

What types of Care is Lime Court registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lime Court provide?

Own GP if required is an additional type of care provided.

How many Rooms does Lime Court have?

There are 36 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Lime Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lime Court to the centre of Harwich?

0.5 mile(s) as the crow flies, distance by road may be significantly further.