The Lodge

Lodge Road, Maldon CM9 6HW
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9.8 21 Reviews
  • The Lodge, Maldon
Nestled in the heart of Maldon, Essex, The Lodge stands as a beacon of exceptional care in a picturesque, semi-rural setting. The Grade II listed building, brimming with historic charm and original features, offers a unique blend of elegance and comfort. Set amidst lush parkland and boasting private gardens, the home provides a serene retreat for residents seeking tranquillity and connection with nature.

The Lodge prioritises holistic well-being, catering to the diverse needs and preferences of residents. From spacious single rooms with en-suite facilities to cosy shared accommodations for couples, every living space is designed for comfort and individuality. Residents are encouraged to personalise their rooms with cherished belongings, fostering a sense of home and belonging.

The comprehensive range of services includes specialised bathing facilities and advanced moving and handling equipment, ensuring optimal comfort and safety for all residents. But beyond physical care, the home prioritises emotional fulfilment, creating a warm, familial atmosphere where residents are cherished and supported in every aspect of their lives.

With a vibrant calendar of events and activities, including live entertainment and indulgent hair and beauty treatments, every day at The Lodge is filled with opportunities for joy and connection. Delicious home-cooked meals, served in welcoming communal dining areas, provide nourishment for the body and soul, while homely lounge spaces offer havens for relaxation and socialisation.

The Lodge is more than just a care home – it's a community dedicated to enriching lives and creating meaningful experiences for all who call the residence, home. Experience the difference of compassionate care in a setting that feels like family, at The Lodge in Maldon.

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Care Provided by The Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Clare Hatcher (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (16)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2004
    • Number of floors: 3

Funding & Fees Guide for The Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200

  • Fees include: Full board accommodation, routine laundering of personal items, laundering of bed linen, and 24-hour care. Other services such as hairdressing, chiropody and personal requirements including toiletries can be arranged upon request, at cost.


    Please contact us to discuss and arrange a visit to the home, where we will discuss fees and how the process works.
  • (these prices are only a guideline, please contact The Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free parking is available on site


The Lodge Reviews (21)

Total of 21, showing 1-20
9.8

The Lodge has a Review Score of 9.8 (9.776) out of 10, based on 21 reviews in the last 2 years. Over all time The Lodge has 21 reviews.

Overall Experience

  • 16
  • 5
  • 0
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Date Published

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Review from S B (Daughter of Resident) published on 26 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been living in the lodge for 2 years due to suffering from Vascular dementia and health problems. She is cared for with kindness and compassion. All the staff including kitchen ladies, cleaners, carers and management are all genuinely kind and loving towards the residents and I have witnessed
exemplary care and nursing skills.


The manager and deputy respond immediately to any concerns or requests and do their utmost to help. They always show such knowledge of my Mums needs and problems and they call the Dr/ nurse/ paramedic quickly for any health issues.


Visitors are made to feel so welcome and the door is always opened with a smile.


Having your loved one in a care home is the hardest and saddest situation but the Lodge gives you peace of mind that they are looked after in your absence.


Reply from Clare Hatcher, Care Manager at The Lodge

Thank you S for your positive review, I am so pleased to hear how much easier we make things for you. I will pass your kind words on to all the staff


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Review from D L (Daughter of Resident) published on 25 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has only been at this care home for a couple of weeks but even in a short while I can see the care and support from all of the staff from the managers to the cleaners they are so supportive to the residents and family. Nothing is too much trouble for any of them. The home is very clean and
inviting. I feel at ease knowing dad is always clean, well fed and above all safe at all times, it's not easy to put your parent/s into care but everyone at The Lodge makes is alot easier.

Reply from Clare Hatcher, care manager at The Lodge

Thank you for your kind words and I am so pleased he is at The Lodge


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Review from W W (Friend of Resident) published on 25 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is welcoming and friendly on arrival. There is usually some activity taking place which the residents really enjoy and take part in. Visitors are welcomed and can see their relatives in the lounge or bedroom. Staff very helpful in managing this.

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Review from Ann F (Daughter-in-law of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a Resident of The Lodge for nearly 2 years now and my husband and I are so pleased that we chose this residential care home, in preference to any other because of the care, kindness and individual support that she has been given to all her needs in the entire time of her stay.
My
husband's mother is very happy and content there, she enjoys the company and very much enjoys the food. I personally would recommend this home to anyone looking to have a relative cared for because the staff are so kind and helpful, nothing is too much trouble and their involvement between themselves and us, (as relatives), is continuous to help keep on top of any concerns that we might have. (Nothing is too much trouble).
The location of The Lodge is very pleasant, the rooms are very clean and well kept and the food freshly cooked is outstanding.
We would definitely both recommend The Lodge as a good home to be considered for your relative!

Reply from Clare Hatcher, care manager at The Lodge

Thank you for a lovely review, I will pass your kind comments on to the team.


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Review from P B (Son of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are utterly delighted with the care at The Lodge in Maldon. I'm one of 3 children, who've been helping our parents live in their own home as long as they can. This Autumn, it became impossible for them to stay in their home, after a series of falls/loneliness. The team at The Lodge were super-approachable,
and super kind, and the welcome my Parents received was so lovely and so welcoming, that within 30 minutes of arriving, my Parents were both settling in and happy. Even my Mother, who had been resistant to a move, felt that it was a lovely place to be. 100% of the staff I have met at The Lodge are lovely, and all seem to truly care; knowing the individual characteristics, hopes, fears, and goals, even for those patients who struggle to make their views known. I have been quite "blown away" by the kindness and empathy shown to both my Parents, and really cannot find words to thank the staff there. Food is delicious, carers are lovely, and welcoming - what more could you want!

Reply from Clare Hatcher, care manager at The Lodge

Thank you so much for such a heartwarming review, I can not tell you how wonderful it is to hear how you feel and I will forward your kind words to the team at The Lodge.


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Review from Leigh A (Granddaughter of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Considering we called the day before Christmas eve, The Lodge was very accommodating. The staff are all so lovely and kind. The place is lovely and clean but I honestly can't fault how amazing the staff are. Thank you so much for all your help.

Reply from Clare Hatcher, care manager at The Lodge

I'm pleased we were able to help you and it was a pleasure to care for your Nan. Thank you for your kind review.


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Review from Christopher D (Son of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff at The Lodge have shown excellent care and support for my father ever since he arrived at the care home but especially during Oct and Nov this year, which marked the first anniversary since his wife, my mum, passed away. They have also made many adjustments to enable closer
monitoring of Dad as he is at risk of falling if he tries to mobilise unaided. Furthermore, the advice and guidance provided by the manager, as regards dealing with Social Services, has been invaluable. As the home has a small number of residents, each of the carers has a sound and respectful approach to the care of each resident.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you for such a wonderful review, your dad is an absolute pleasure to care for.


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Review from Rebecca W (Friend of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is lovely. It's homely and smells so clean and fresh. In a lovely part of town with fields as a view. The manager, and all the staff I met were welcoming, friendly, and genuinely caring about the residents.

Reply from Clare Hatcher, care manager at The Lodge

Thank you for a lovely review. Always nice to hear people's views when they first visit us.


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Review from Steve S (Son of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad took up residence at the start of June, 2024.
We've been really impressed the professionalism of the staff and are grateful for their compassion whilst looking after Dad.
We would recommend anyone looking for a care home to consider The Lodge.

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Review from Stephen W (Son of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was sent here for six weeks of respite, and I am hoping it will become permanent. Although the building is in need of updating, the care she receives is excellent. The carers are very attentive, and she is being very well looked after. She is happy there, and I appreciate that the owners are
new and it will take a while to implement their changes. The food is lovely.

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Review from A B (Son of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff, my mother is well looked after, good amount of staff involvement with residents and good activities arranged. The home is always clean and tidy when I have visited. Always keep updated by manager and staff.

Reply from Clare Hatcher, Care Manager at The Lodge

Good to hear you are happy with the care we provide. Thank you.


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Review from T W (Son of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've found everyone here from management to the cleaners very good at their jobs, they treat the residents with the respect and dignity that they deserve! The food always smells and looks nice which is a real bonus!

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you for your kind words. Means a lot to the team.


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Review from L S (Daughter-in-law of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and always make you feel welcome, nothing is ever too much trouble. It is always clean and tidy. We like that it is a small home and has a nice feel to the place and the staff have time for the residents. There is also good communication between family members and management.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you for a lovely review, we do pride ourselves on home from home feel so it's nice to hear it's working.


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Review from Sarah C (Daughter of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home. They are caring and look after my dad and other residents very well. They are always doing events to make it exciting and fun for the residents. I highly recommend this wonderful care home.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you so much for such an amazing review; it means so much to us all.


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Review from B C (Son of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Love the home and staff are very accommodating and not too big so feels like one big family... Dad is very happy there and nothing is too much trouble for the staff... feel very lucky to have found this home for Dad.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you B for leaving The Lodge a kind review.


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Review from L H (Granddaughter of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that the staff are always welcoming and helpful. The home always smells clean and tidy. I also feel that nothing is too much for all staff. They really go over and above. The manager runs the home very well.

Reply from Clare Hatcher, Care Manager at The Lodge

I would like to thank you for the positive review you have given.


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Review from H C (Daughter of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Lodge is a wonderful and caring environment and we have been really pleased with the support given to my father. Staff are kind and friendly both to residents and family members. They have a good routine and nothing is too much trouble. They liaise well with family and health professionals. They
are compassionate and make sure they know what residents like. The manager is approachable and keeps me well-informed. The food seems good and the rooms are clean. Activities are organised for residents with regular visits from others like support dogs and local preschools. Residents can choose what they take part in. I would certainly recommend The Lodge.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you, H for your wonderful review, a pleasure to have your dad here.


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Review from Lisa B (Daughter of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has had her Alzheimer's diagnosis for 10 years now, so she unfortunately is definitely in the later stages of dementia. All the staff are so kind and patient with her. It's always clean. The food is varied, tasty and plentiful. The Lodge also work very hard to organise all sorts of events to keep
the residents as stimulated as possible. Our family are thankful that The Lodge had a room when it became obvious that Mum needed to be in a full-time care situation. It has such a lovely, warm, friendly vibe. We are very pleased with Mum's care.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you for your lovely review Lisa, always nice to hear.


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Review from M H (Daughter of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I've visited my mum the staff have always been very helpful. The staff are very quick to reply to any queries I may have. Looking forward to visiting my mum again in the next couple of weeks.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you, MH for your kind review for The Lodge and staff.


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Review from R W (Grandson of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have never met such a welcoming team. Carers are exceptional with a very clean environment. Well looked after with a manager who beyond doubt cares about her job and the residents and is always available.

Reply from Clare Hatcher, Care Manager at The Lodge

Thank you for such a positive review. Always lovely to hear praise.


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Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for The Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.776 for The Lodge is calculated as follows: ( (194 Excellents x 5) + (47 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 245 Ratings = 4.776

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Lodge is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about The Lodge

What types of Care is The Lodge registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Lodge provide?

Palliative Care, Day Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Lodge have?

There are 16 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at The Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Lodge to the centre of Maldon?

0.3 mile(s) as the crow flies, distance by road may be significantly further.