Weekly fees include personal care, all food and drinks, activities and entertainment.
24 hour visiting welcomed
Parking available outside home
The Lodge has a Review Score of 9.9 (9.910) out of 10, based on 27 reviews in the last 2 years. Over all time The Lodge has 48 reviews.
Review from Ann M (Daughter of Resident) published on 12 March 2025
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Reply from Richard Lain-Smith, Head of Marketing and Social Media at The Lodge
Thank you so much for taking the time to leave this lovely review. We're so pleased that you and your mum enjoyed the tea party.
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Review from Barry E (Nephew of Resident) published on 24 January 2025
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Review from Donna D (Friend of Resident) published on 20 August 2024
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Review from David P (Son of Resident) published on 6 August 2024
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Reply from Kieran Attreed-James, Regional Manager at The Lodge
Thank you for your lovely and kind words which I will ensure are all passed on to our care and management staff. Mum has become part of the furniture and we look forward to more parties!
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Review from Christine M (Friend of Resident) published on 5 August 2024
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Review from M H (Daughter of Resident) published on 4 July 2024
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Review from J S (Daughter of Resident) published on 27 June 2024
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Reply from Kieran Attreed-James, Regional Manager at The Lodge
Thank you for your kind words which I will ensure are passed on to staff and management.
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Review from A W (Son of Resident) published on 18 June 2024
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Review from L C (Friend of Resident) published on 22 May 2024
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Review from Stephen B (Son of Resident) published on 5 April 2024
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Review from Eric W (Husband of Resident) published on 4 April 2024
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Review from Christopher B (Son of Resident) published on 20 March 2024
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Review from M M (Friend of Resident) published on 29 February 2024
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Review from L B (Son of Resident) published on 28 February 2024
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Review from A M (Daughter of Resident) published on 20 February 2024
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Review from S P (Granddaughter of Resident) published on 14 February 2024
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Review from S B (Resident) published on 8 February 2024
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Review from David M (Son of Resident) published on 31 January 2024
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Review from Anthony L (Son of Resident) published on 31 January 2024
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Review from Tracey M (Daughter of Resident) published on 30 January 2024
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Reply from Kieran Attreed-James, Regional Manager at The Lodge
Thank you for all your kind words, I will ensure that this is passed on to our staff and management within the home. Mum is very much part of the furniture.
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The Review Score of 9.9 (9.910) out of 10 for The Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.910 for The Lodge is calculated as follows: ( (298 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 323 Ratings = 4.91
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Lodge is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Nov 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 17 Mar 2025
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Job Title: Registered Home Manager
Aleksandra is the dedicated registered manager at The Lodge