Longfield

Fambridge Close, Maldon CM9 6DJ
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Top 20 carehome certificate
10 68 Reviews
  • Longfield, Maldon
Longfield is a homely, comfortable single-storey care home in the pretty coastal town of Maldon, Essex.

It specialises in caring for older people living with or without dementia.

There is a large mature garden, summer house and two attractive private courtyards, providing plenty of opportunity to enjoy the outdoors.

The home has open and spacious communal areas arranged as five smaller units, a reminiscence room and a large central music room. This gives a variety of comfortable areas with different atmospheres for people to enjoy.
The single-storey layout and handrails throughout make the home easy to navigate and stroll around.

Each unit has its own kitchenette – meaning you are never far from a hot drink and a biscuit! The excellent chef cooks from fresh ingredients every day and caters for all dietary requirements.

Longfield has a stable team of experienced, caring and committed staff with a family ethos and emphasis on relationship building with both residents and relatives. Every member of staff, from carer to cook, manager to laundry assistant, all know the residents well.
Everyone is welcomed with a smile and a hello.
A full-time activities co-ordinator is employed and the home has established links with local churches, schools and volunteers, as well as community groups.
Longfield offers:
•        Weekly movement to music
•        Visiting church services
•        PAT Dog
•        An aviary, pond and fish tank
•        Outings and trips
•        Musical entertainment
•        Gardening
•        Arts and crafts
•        Enablement activities
•        Visiting GPs, hairdresser, optician and chiropodist

Longfield is a short walk from Maldon promenade and the traditional high street, featuring independent local shops and numerous eating and drinking venues.
There are easily accessible bus routes to the larger towns of Chelmsford and Colchester as well as local seaside villages.
The local rail link from London is only four miles away.

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Care Provided by Longfield

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gina Copsey (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Longfield

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,344 – £1,456
    • Self-Funded Residential Dementia Care £1,344 – £1,456
    • RESPITE Self-Funded Residential Care £1,344 – £1,456
    • RESPITE Self-Funded Residential Dementia Care £1,344 – £1,456
  • (these prices are only a guideline, please contact Longfield to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors very welcome at Longfield. Please speak to the management team to discuss individual visiting arrangements.


  • Parking

  • Ample free car parking is available at the front of the home


Longfield Reviews (68)

Total of 68, showing 1-20
10

Longfield has a Review Score of 10 (9.962) out of 10, based on 11 reviews in the last 2 years. Over all time Longfield has 68 reviews.

Overall Experience

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Review from Jenny P (Wife of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today has shown a wonderful sense of community within the home and teamwork from the start and from all of the staff. A wonderful atmosphere was created. Steps were taken to ensure that the event was totally inclusive for residents of all abilities. The quality of the entertainment was exceptional.

Reply from Gina Copsey, Manager at Longfield

Thank you for your lovely comments. We are very pleased that you enjoyed today and had fun with us.


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Review from Theresa H (Friend of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended Christmas show with my friend, as always he was engaging and entertaining as ever. The staff and residents joined in with the fun. This home is so warm and welcoming and all the staff are wonderful and it is great to see how they interact with the residents, they are so helpful, very nice and
seem totally committed to their roles.

Reply from Gina Copsey, Manager at Longfield

Thank you for joining us for the Christmas show and your kind feedback about our team members. It's lovely to see residents, visitors and team members having fun together.


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Review from M S (Friend of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing experience, staff are wonderful. So clean and welcoming. The shows the staff put on are great, enjoyed by everyone.
Can't say enough about Longfield, great place.

Reply from Gina Copsey, Manager at Longfield

Thank you very much for your positive feedback. We are very pleased that you enjoy your time at Longfield Care Home


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Review from Doug M (Son of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent workforce, extremely well managed. The staff are more like friends than anything else. If it's not broke don't fix it.

Reply from Claire Pugh, Deputy Manager at Longfield

Thank you for your kind words. The team see you as a friend as well!


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Review from J R (Daughter of Resident) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Simply wonderful. We have observed first-hand the 24-hour care given by loving and dedicated staff, as we sit in vidual with our loved one. We are humbled and impressed by the resilience and compassion of staff toward us and all the people in their direct care. We are so grateful for the generous support
at this difficult time.

Reply from Claire Pugh, Deputy Manager at Longfield

Thank you J for such lovely words. I will pass this onto the team.


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Review from Lesley J (Daughter of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a really lovely lamb roast dinner with our dad on Father's Day.
The food was excellent and the lady that served us was so nice, checking everything was ok.
Dad ate really well which was nice to see.

Reply from Gina Copsey, Manager at Longfield

We are very pleased that you enjoyed your meal and could share this special day with your Dad.


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Review from C S (Daughter of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a lovely Sunday lunch with Dad on Father's Day. Lamb and all the trimmings. It's great we are still able to share these lovely memories in welcoming surroundings. Everyone is so kind and caring and compliments to the chef.

Reply from Gina Copsey, Manager at Longfield

We are very pleased that you enjoyed your meal and could share this special day with your Dad.


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Review from Chris J (Son of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience has been very positive. The staff are excellent, and we are confident our mum is being well cared for. The entertainment is varied and looks great fun. The quality reviews are valuable and give us a chance to speak to the staff on a one-to-one basis.
Overall a great home.

Reply from Gina Copsey, Manager at Longfield

We are really pleased your experience with us has been positive and that you are confident in the care we give your Mum. Thank you for your review.


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Review from Ruth R (Daughter of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Longfield since June 2023, and I am so happy with the care she receives. Whenever I visit, the staff and residents are cheerful, and there is such a lovely atmosphere. The staff are caring and supportive and go out of their way to cater for her needs. They have lots of
different activities going on, from music to crafts and gentle exercise that can be enjoyed if the resident chooses. Communication is excellent, and her care is reviewed and discussed with me on a regular basis. The meals are freshly prepared on-site and are of a high standard. She sees the hairdresser, chiropodist, dentist and optician who visit the home. She has been able to personalize her room with some of her own furniture and belongings, which helped the transition from living in her previous bungalow. I would highly recommend Longfield.

Reply from Gina Copsey, Manager at Longfield

Thank you for your kind words about the care we provide for your mum. We are glad you are happy you chose Longfield.


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Review from D B (Daughter of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Longfield Care Home has been my mum's home for nearly three years now. She is very happy and content and loves the food and her cosy room.
All the staff are very approachable, kind and caring. Any concerns you may have are dealt with promptly.
The home is bright, cheerful and clean, and the activities
available to the residents are varied and enjoyable - something for everyone!

Reply from Laura Nightingale, Sales and Marketing Business Partner at Longfield

Thank you so much for this fantastic review of Longfield Care Home. It is so lovely to hear that your mum is happy and you find the activities enjoyable.


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Review from Joan C (Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay at this care home as a resident has been six months and have enjoyed all the different quizzes and all the entertainment. Good luck.

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Review from Linda B (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is like a home from home with caring staff who are also friendly and always approachable. The food is good and plentiful, no one goes hungry here. They have a games cupboard, a games TV and a good bookcase. Also many activities and visiting singers etc. Each lounge has a large TV and plenty of
comfortable armchairs and cushions. The bedrooms are kept nicely and cleanliness is a priority. There is a calmness here and they are very understanding of dementia.

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Review from Dibby G (Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy and content.

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Review from Keith W (Husband of Resident) published on 28 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although at times Longfield is like other organisations, by experiencing staff shortages, every member of staff has worked tirelessly to endeavour all residents have enjoyed the maximum level of care.

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Review from S W (Daughter of Resident) published on 20 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Longfield has been home to my mum for over four years now and the care and love she receives is excellent. There have been some challenging times and a sad occasion where all the staff stepped up to help Mum through a very upsetting time. I know Mum is very happy with the care she receives and we thank
them all for their continued support.

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Review from Sue C (Daughter of Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was lucky enough to secure a place in Longfield just before the beginning of the March 2020 lockdown. We had to move quickly, freeing up a valuable hospital bed, we looked at several local to us but Longfield really stood out, its friendly, homely atmosphere won us over. Despite all the problems
the pandemic threw up, All the staff made engagement and communication and involvement possible, so impressive. I was involved with every decision, every aspect of care during his time until his sad death this February. If you or your loved one are lucky enough to get a place within this lovely home you will not be disappointed. Peace of mind is everything.

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Review from Jennie C (Granddaughter of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been a resident at Longfield Care Home for approximately three years. She is exceptionally well cared for. It really is a warm and comfortable place for her to live and the staff make us feel so welcome when we visit. Thank you for taking such good care of her.

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Review from Ann M (Wife of Resident) published on 24 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rooms are compact but have everything my husband needs. He loves the way his porridge is made. I am always greeted by name and with a smile on my arrival to visit my husband.
If I am there when drinks are served I am asked if I would like one. My husband was discharged from hospital to a home that
upset both of us. We know this one is at least 200% better. So glad he was transferred here. It took 6 weeks but all the effort is rewarded daily.

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Review from Lynn B (Daughter of Resident) published on 24 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is a new resident of this care home and she has settled in extremely well due to the lovely, friendly and kind care workers always having time in their busy working day to make every resident feel welcome and loved. We were very worried about our mum going into a care home but Longfield has made
this a very stress-free event putting our minds at rest.

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Review from Ray R (Brother of Resident) published on 27 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident at this excellent care home for nearly 12 months now and we cannot speak highly enough of the staff and management for the care and attention given to her over this time.

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Current Review Score: 10.0 (9.962)

Overview of Review Score

The Review Score of 10 (9.962) out of 10 for Longfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.962 for Longfield is calculated as follows: ( (127 Excellents x 5) + (5 Goods x 4) ) ÷ 132 Ratings = 4.962

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Longfield is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (2)

Gina

Gina Copsey

Job Title: Manager

Joined: 2015

I started my career in care in 1999 after studying Science and Health Studies at college. Throughout my career, I have worked in nursing and residential homes, supporting older people with disabilities and dementia, and their families.


In the past, I have supported members of my own family through illness. This experience ignited my passion for working in care and ensuring that every resident receives the compassion, care and support they deserve. I have worked within the Excelcare group since 2015 in several roles, progressing to Home Manager and completing a level 5 diploma in care management. I have managed Longfield since 2014 and am very committed to this home.


I am very proud of our home and the fantastic team I work with. I am passionate about team member development and love supporting colleagues to improve their knowledge and progress in their careers.


I enjoy gardening, walking, skiing, and spending time with my family in my spare time.


Claire

Claire Pugh

Job Title: Deputy Manager

Joined: 2014

I joined Longfield Care Home as an experienced care assistant in 2014. I quickly progressed to the role of Team Leader, and then in 2018 became Deputy Manager.


I have completed level 2 and 3 diplomas in care, and I am currently completing the level 5 diploma in care management. My two specialities are Dementia Care and Parkinson’s Disease care. I have completed qualifications in both these subjects, and I am accredited to lead teaching sessions in Parkinson’s Disease and Dementia Care.


My favourite part of the job is getting to know residents and their families and building a connection with people. I also like to continually learn and improve my knowledge through training and working closely with other professionals.


In my spare time, I enjoy walking my two dogs and family get-togethers, particularly summertime BBQs.


Frequently Asked Questions about Longfield

What types of Care is Longfield registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Longfield provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Longfield have?

There are 34 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Longfield?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Longfield to the centre of Maldon?

0.5 mile(s) as the crow flies, distance by road may be significantly further.