Longfield

Fambridge Close, Maldon CM9 6DJ
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10 68 Reviews
  • Longfield, Maldon
Longfield is a homely, comfortable single-storey care home in the pretty coastal town of Maldon, Essex.

It specialises in caring for older people living with or without dementia.

There is a large mature garden, summer house and two attractive private courtyards, providing plenty of opportunity to enjoy the outdoors.

The home has open and spacious communal areas arranged as five smaller units, a reminiscence room and a large central music room. This gives a variety of comfortable areas with different atmospheres for people to enjoy.
The single-storey layout and handrails throughout make the home easy to navigate and stroll around.

Each unit has its own kitchenette – meaning you are never far from a hot drink and a biscuit! The excellent chef cooks from fresh ingredients every day and caters for all dietary requirements.

Longfield has a stable team of experienced, caring and committed staff with a family ethos and emphasis on relationship building with both residents and relatives. Every member of staff, from carer to cook, manager to laundry assistant, all know the residents well.
Everyone is welcomed with a smile and a hello.
A full-time activities co-ordinator is employed and the home has established links with local churches, schools and volunteers, as well as community groups.
Longfield offers:
•        Weekly movement to music
•        Visiting church services
•        PAT Dog
•        An aviary, pond and fish tank
•        Outings and trips
•        Musical entertainment
•        Gardening
•        Arts and crafts
•        Enablement activities
•        Visiting GPs, hairdresser, optician and chiropodist

Longfield is a short walk from Maldon promenade and the traditional high street, featuring independent local shops and numerous eating and drinking venues.
There are easily accessible bus routes to the larger towns of Chelmsford and Colchester as well as local seaside villages.
The local rail link from London is only four miles away.

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Care Provided by Longfield

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gina Copsey (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Longfield

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,344 – £1,456
    • Self-Funded Residential Dementia Care £1,344 – £1,456
    • RESPITE Self-Funded Residential Care £1,344 – £1,456
    • RESPITE Self-Funded Residential Dementia Care £1,344 – £1,456
  • (these prices are only a guideline, please contact Longfield to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors very welcome at Longfield. Please speak to the management team to discuss individual visiting arrangements.


  • Parking

  • Ample free car parking is available at the front of the home


Longfield Reviews (68)

Total of 68, showing 21-40
10

Longfield has a Review Score of 10 (9.962) out of 10, based on 11 reviews in the last 2 years. Over all time Longfield has 68 reviews.

Overall Experience

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Date Published

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Review from Marion G (Daughter of Resident) published on 17 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last 15 months until her death at Longfield.
She went in during lock down during what was a very traumatic time for us.
She had Parkinson’s and Dementia and the home was absolutely brilliant in dealing with her condition.
I cannot praise all the staff highly enough for the constant
care and consideration that Mum, and us as a family were given. Our questions were always readily answered.
They have been outstanding in so many ways and were so kind and caring to us all in Mum’s last days.
I would very highly recommend the home.

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Review from Anne W (Daughter of Resident) published on 9 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Longfield care home for the past 15 months of her life. This was not easy as it was during the first lockdown that she went in after an illness. The care she received was outstanding from each member of the team. She had Parkinson's and dementia and deteriorated but the staff were so kind
to her and kept us up to date with her medical needs and how she was doing. I can't speak highly enough of this home and will be recommending it to others.

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Review from D V (Daughter of Resident) published on 2 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always been very pleased to have chosen Longfield for my mother's care. Staff have been excellent, so dedicated and always helpful, kind and respectful. During the pandemic, every effort has been made to make things as stress-free as possible, any queries or problems have been handled so well. I can't
praise the staff enough.

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Review from Gwen P (Resident) published on 27 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here in October and have been very happy, good food and good company. We play Bingo every week, have singing and music. The hairdresser also comes in each week.

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Review from Janet S (Daughter of Resident) published on 26 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout the pandemic we have been well informed and staff have worked hard to keep our mum comfortable and safe. Staff have been good humoured and hard working. There is a homely atmosphere throughout. Our mum has been here for over five years and we have never regretted choosing Longfield.

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Review from Irene D (Daughter of Resident) published on 13 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are helpful and kind and very understanding.

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Review from Mary P (Daughter of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in this care home since the beginning of the pandemic. I cannot speak highly enough of the care he has received and the support we have been given during this really challenging time for us all. I would not hesitate to recommend Longfield, they have kept us constantly updated, liaised
with services on our behalf and looked after Dad during a really difficult time for us all.

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Review from Adrian G (Son of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were extremely fortunate for our mother to receive respite care at Longfields whilst our father was taken to hospital in October last year. However, with Mum suffering from dementia and our father being the primary carer, we were worried about how our mother would adapt. However, from feeling guilty
about resulting to external care whilst our father recovered at home, we soon saw our mother blossom upon our window visits during COVID. Not only did this give us peace of mind that she was happy and well cared for but more importantly, to our father. Longfields handled the COVID pandemic excellently in constantly keeping in contact with us as a family in any changes to the guidelines and even providing a two-way microphone for the window visits, which helped our hard of hearing father. Sadly our father passed away late last year, and our mother is now a permanent resident; we are so lucky and happy that she is now in a place that both our mother and us feels like it is her home!

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Review from Mike C (Son of Resident) published on 18 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Longfield staff provided caring and compassionate support to my father during his final months treating him and the wider family with great respect and dignity. Soon after my fathers passing the Longfield staff took my mother into their care and since her admission, she has improved immeasurably. Throughout
the COVID 19 pandemic the Longfield staff have kept all of the residents safe and COVID free which is testament to their abilities to provide the required protection and care to residents.

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Review from Mick (Son of Resident) published on 9 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident at Longfield Care Home for 4 years now. She has Alzheimer's but has received dignified care and lots of active support in all of her time there. She loves the garden areas of the home, but also tells me that the food is lovely, too! She is able to do some things for herself,
but where extra care is needed, the team in Longfield will always ensure that dignity and respect are always maintained.
I always find the home is just that. A home. The team clearly understand that, too. The home is always clean and very well maintained. There are lots of events and activities and, in normal times, even great entertainers who visit and keep the residents smiling. The facilities are good, too, with all the assistance tools and devices needed for those who need a little extra help.
I always find the team to be bright and cheerful and that is infectious! Mum has been happy here for the 4 years and, even if she has had a little turn, the team are there to help.

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Review from Beryl C (Friend of Resident) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my friend has only been in Longfield Care Home since 1st October, and because of the Covid 19 epidemic, I have not been able to see her room or go inside the building, we have of course had regular conversations with the resident, either by telephone or through the window. Now that she has
settled in, she is very happy and is full of praise for all the staff, excellent food, and attention. My dealings with various staff members, both at the door and on the telephone, have been outstanding, and any request has never been too much trouble for them. I am more than satisfied in choosing Longfield care home in Maldon, and would recommend them to anyone.

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Review from Louise H (Granddaughter of Resident) published on 9 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Longfield care home has looked after my grandma with great care. They have done such a good job since the beginning of the pandemic at keeping the residents safe. The staff are friendly, helpful and most of all caring which is exactly what we all hope for in people looking after our loved ones. The
accommodation is always clean and my grandma tells me the food is good.

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Review from A S (Son-in-law of Resident) published on 27 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for this care home the staff are brilliant. I do not have to worry about my relative as I know he is very well looked after. The care received here is second to none.

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Review from S B (Daughter of Resident) published on 20 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am completely happy with the care my mum receives at Longfield. All the staff are wonderful, always helpful, friendly, caring and professional. It's clear that they truly care for all the residents. There are no aspects of care that I think need improving. It's an amazing place, very homely and welcoming.
The residents are cared for with dignity and compassion.

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Review from Anne M (Daughter of Resident) published on 20 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father regularly stays at Longfield for respite care. I cannot praise Longfield and all the staff enough. They are caring and professional and understand all my father's needs. Longfield is very welcoming.
The food is excellent and my father always comments ho good it is. There's regular social
activities which my father is encouraged to join.
I can enjoy my holiday knowing that my father will be cared for and all his needs met whilst I'm away. Thank you!

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Review from Janet B (Sister of Resident) published on 6 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was in Longfield for over 7 years. He loved it. He was cared for as a friend, not just a patient. The staff were marvellous to him. I have and will recommend anyone to go there.
I was so pleased that my brother was always happy there.

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Review from Jeremy K (Son of Resident) published on 2 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my great privilege to witness the heart-warming scene of the professional team at Longfield bringing the true spirit of Christmas to all the residents, in the most caring, affectionate and fun way possible.
I visited Mum shortly before lunch on 17th December to find the lounge decked out with
Christmas decorations, and the table laid for a full celebration. The dinner was fabulous with nothing left to spare the appetite. However, what made it all so special was the engagement of all the staff. This is a place where, “everybody knows your name”, not just the carers but all the support staff. This is truly one big family where every resident is treated with care and affection.
In many ways, this was like being present at the finale of a Dickensian story where the warmth and goodness of human nature shines through and reminds us all of what is important in life. As a professional team, they are all extraordinary and I am deeply grateful my mother is in their care.

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Review from Lorraine S (Daughter of Resident) published on 24 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words cannot express how delighted I am in finding the right home for our mum, mum a lady who loves music, chat, and feel at home, the staff have made us all very welcome at Longfield they are caring attentive, supportive and very friendly, the music room is outstanding of which we find most of our
time spending in putting on CDs to listen too of which the centre has a huge variety of to please every taste. The entertainment is run by a lovely lady who organises everything and decorates the centre for all events, the local children come to the centre on a regular basis of which delight everyone and every week there is something going on.
the Chef, in particular, makes everything from scratch and makes lovely homemade cakes too, and caters for all diets. The staff do not stop working and it's so lovely to see them all get involved a happy unit makes a happy home for everyone, residents and family, and I thank everyone at Longfield for making this such a wonderful home.

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Review from Sharon C (Daughter of Resident) published on 6 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was a resident for only two weeks but we were really happy and grateful with the care he received and the compassion shown to him and his family. Thank you.

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Review from Jane K (Daughter-in-law of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A local primary school is visiting the home once a week. A small group of year sixes comes and plays games like dominoes with the old people or use craft materials to make decorations for Christmas. The children are delightful and the old people really respond well to them. A wonderful experience for
my Mother in Law and everyone else.

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Current Review Score: 10.0 (9.962)

Overview of Review Score

The Review Score of 10 (9.962) out of 10 for Longfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.962 for Longfield is calculated as follows: ( (127 Excellents x 5) + (5 Goods x 4) ) ÷ 132 Ratings = 4.962

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Longfield is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

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Meet the Team (2)

Gina

Gina Copsey

Job Title: Manager

Joined: 2015

I started my career in care in 1999 after studying Science and Health Studies at college. Throughout my career, I have worked in nursing and residential homes, supporting older people with disabilities and dementia, and their families.


In the past, I have supported members of my own family through illness. This experience ignited my passion for working in care and ensuring that every resident receives the compassion, care and support they deserve. I have worked within the Excelcare group since 2015 in several roles, progressing to Home Manager and completing a level 5 diploma in care management. I have managed Longfield since 2014 and am very committed to this home.


I am very proud of our home and the fantastic team I work with. I am passionate about team member development and love supporting colleagues to improve their knowledge and progress in their careers.


I enjoy gardening, walking, skiing, and spending time with my family in my spare time.


Claire

Claire Pugh

Job Title: Deputy Manager

Joined: 2014

I joined Longfield Care Home as an experienced care assistant in 2014. I quickly progressed to the role of Team Leader, and then in 2018 became Deputy Manager.


I have completed level 2 and 3 diplomas in care, and I am currently completing the level 5 diploma in care management. My two specialities are Dementia Care and Parkinson’s Disease care. I have completed qualifications in both these subjects, and I am accredited to lead teaching sessions in Parkinson’s Disease and Dementia Care.


My favourite part of the job is getting to know residents and their families and building a connection with people. I also like to continually learn and improve my knowledge through training and working closely with other professionals.


In my spare time, I enjoy walking my two dogs and family get-togethers, particularly summertime BBQs.