Longfield

Fambridge Close, Maldon CM9 6DJ
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Top 20 carehome certificate
10 68 Reviews
  • Longfield, Maldon
Longfield is a homely, comfortable single-storey care home in the pretty coastal town of Maldon, Essex.

It specialises in caring for older people living with or without dementia.

There is a large mature garden, summer house and two attractive private courtyards, providing plenty of opportunity to enjoy the outdoors.

The home has open and spacious communal areas arranged as five smaller units, a reminiscence room and a large central music room. This gives a variety of comfortable areas with different atmospheres for people to enjoy.
The single-storey layout and handrails throughout make the home easy to navigate and stroll around.

Each unit has its own kitchenette – meaning you are never far from a hot drink and a biscuit! The excellent chef cooks from fresh ingredients every day and caters for all dietary requirements.

Longfield has a stable team of experienced, caring and committed staff with a family ethos and emphasis on relationship building with both residents and relatives. Every member of staff, from carer to cook, manager to laundry assistant, all know the residents well.
Everyone is welcomed with a smile and a hello.
A full-time activities co-ordinator is employed and the home has established links with local churches, schools and volunteers, as well as community groups.
Longfield offers:
•        Weekly movement to music
•        Visiting church services
•        PAT Dog
•        An aviary, pond and fish tank
•        Outings and trips
•        Musical entertainment
•        Gardening
•        Arts and crafts
•        Enablement activities
•        Visiting GPs, hairdresser, optician and chiropodist

Longfield is a short walk from Maldon promenade and the traditional high street, featuring independent local shops and numerous eating and drinking venues.
There are easily accessible bus routes to the larger towns of Chelmsford and Colchester as well as local seaside villages.
The local rail link from London is only four miles away.

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Care Provided by Longfield

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gina Copsey (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Longfield

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,344 – £1,456
    • Self-Funded Residential Dementia Care £1,344 – £1,456
    • RESPITE Self-Funded Residential Care £1,344 – £1,456
    • RESPITE Self-Funded Residential Dementia Care £1,344 – £1,456
  • (these prices are only a guideline, please contact Longfield to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors very welcome at Longfield. Please speak to the management team to discuss individual visiting arrangements.


  • Parking

  • Ample free car parking is available at the front of the home


Longfield Reviews (68)

Total of 68, showing 41-60
10

Longfield has a Review Score of 10 (9.962) out of 10, based on 11 reviews in the last 2 years. Over all time Longfield has 68 reviews.

Overall Experience

  • 62
  • 6
  • 0
  • 0
  • 0

Date Published

68
4
7
11
57

Review from J R (Daughter of Resident) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently joined Longfield and as a family, we are all extremely pleased with how the home has welcomed not only our mum but all of us.
We have noticed a massive difference in Mum's personality, it's so lovely to see her sparkle back.
Mum also recognises me and says my name, something that
had been forgotten in her last home - so this is wonderful.
We have also heard Mum singing voluntarily which again was never done in her last home. This tells me Mum is happy.
So a big thank you to all the lovely staff at Longfield.

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Review from Carol J (Friend of Resident) published on 28 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum's partner of nearly thirty years has Alzheimer's. We found Longfield by chance really. We think the care that he has received has been excellent. We are very happy with the way he is treated by the staff. There are always activities for residents to participate in.

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Review from Tina C (Daughter of Resident) published on 24 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very polite when I phone and are always ready to answer any questions.
My mum always seems happy and that is very important to me. Thank you.

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Review from Elaine B (Mother-in-law of Resident) published on 11 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only had the chance to meet up with my Mother-in-law twice but am going there tomorrow the 21st May. I can't really put into words how lovely to see her happy again. She has been so anxious in the past 2 homes and last week it was lovely to see her in 'her home' and not 'a home'.

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Review from P B (Wife of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Am happy with all the care and safety of my husband who was cared for with dignity by carers. Carer today when leaving was most helpful to me. Thank you all.

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Review from M F (Son of Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Longfield is the cleanest and brightest care home I have seen. Every member of staff is cheerful, caring and helpful.

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Review from James E (Resident) assisted by family/friend published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had no experience of Longfields before I came over a year ago now but I have been pleasantly surprised at how helpful and caring the staff are. I think upon Longfield now as my permanent residence and home.

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Review from Annette H (Daughter of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always made welcome when I visit my mum. She is very happy with the care she receives which means I have no worries about her.
I am very impressed with the food provided, the quality and amount given. I am happy with the internal and external agencies who work in co-operation with staff here.
The carers show clear understanding of the resident's needs and respect their wishes.

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Review from Jodie B (Granddaughter of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my Nan has been in this home she is very happy and settled and staff are all very nice and helpful. I would definitely recommend Longfield.

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Review from J B (Grandson of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the level of service from the Longfield care home. Staff are very friendly, professional and always accommodating for residents and visitors alike. This is a good place for our relative and my wife and I and the children like coming here. I would recommend this care home as a good
choice. Top marks. Thank you.

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Review from Martin M (Son of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we hold a great memory of care provided for my late father who was a resident for 2 years. Sadly passing away 14/12/17. The staff and management at Longfield are all commendable in their level of care shown to residents in a home that feels very much as it should "A Home" where family feel
welcome and confident that their loved one is treated well and with dignity. We cannot thank you all for the excellent manner in which you first and foremost cared for my father.

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Review from Lesley C (Daughter of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We had a lovely lunch with mum provided by the catering staff. The whole experience was happy for mum and us, they are so caring and the mood of the home is incredibly upbeat and positive.

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Review from Mark C (Son-in-law of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent interaction, respectful, polite and professional.
Food excellent, staff excellent. Very good example of a "care home".
Very helpful, very robust care plan package.

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Review from Christine O (Daughter of Resident) published on 2 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a very warm welcome, staff making a great fuss of her.
She had many activities and thoroughly enjoyed the food and accommodation.
The staff are very approachable and available to talk over any queries or problems that may occur.
Mum had only two weeks of respite but would like her to have
full care one day at Longfield.

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Review from Susan C (Daughter of Resident) published on 29 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Longfield care home is a wonderful place to be cared for when you need help. My mum has been there just over a year she has been very happy and feels safe. The staff are very caring and make the extra effort with all the residents. There is plenty of activities organized with the residents joining in
it is wonderful to see them dancing. They had beautiful owls at the home the other day. The home is always clean and tidy and clothes are always washed and changed. My mum is very frail now but all the staff are wonderful with her. Everyone is very friendly and easy to talk to. Thank you for the care you give my mum and making her life enjoyable for her.

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Review from Sharon P (Daughter of Resident) published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my mum living at Longfield. I can't praise the staff enough for all their help and kindness they show to my mum and the other residents. I would definitely recommend Longfield, keep up the good work.

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Review from Doreen O (Friend of Resident) published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a few times now and have been very surprised at the care everyone is given, and the place is clean and tidy.

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Review from Nina N (Daughter of Resident) published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Longfield has a lovely homely feel. I like the separate units rather than all the residents being in one room. The music room is a very pleasant room to spend time with Mum. Her bedroom is always clean and tidy. All the staff are genuinely caring and keep me informed where necessary. I have recommended
Longfield to others looking for residential care. All residents appear well cared for.

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Review from Lisa C (Daughter-in-law of Resident) published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Longfield is a lovely home, the staff are caring and helpful. There are activities laid on such as a knitting club, singers and dancing. The food is varied and changes according to seasons (winter/summer menu).

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Review from Brian S (Son of Resident) published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't find a better place to care for our Mum. The staff are very friendly and most importantly very caring.

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Current Review Score: 10.0 (9.962)

Overview of Review Score

The Review Score of 10 (9.962) out of 10 for Longfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.962 for Longfield is calculated as follows: ( (127 Excellents x 5) + (5 Goods x 4) ) ÷ 132 Ratings = 4.962

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Longfield is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

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Meet the Team (2)

Gina

Gina Copsey

Job Title: Manager

Joined: 2015

I started my career in care in 1999 after studying Science and Health Studies at college. Throughout my career, I have worked in nursing and residential homes, supporting older people with disabilities and dementia, and their families.


In the past, I have supported members of my own family through illness. This experience ignited my passion for working in care and ensuring that every resident receives the compassion, care and support they deserve. I have worked within the Excelcare group since 2015 in several roles, progressing to Home Manager and completing a level 5 diploma in care management. I have managed Longfield since 2014 and am very committed to this home.


I am very proud of our home and the fantastic team I work with. I am passionate about team member development and love supporting colleagues to improve their knowledge and progress in their careers.


I enjoy gardening, walking, skiing, and spending time with my family in my spare time.


Claire

Claire Pugh

Job Title: Deputy Manager

Joined: 2014

I joined Longfield Care Home as an experienced care assistant in 2014. I quickly progressed to the role of Team Leader, and then in 2018 became Deputy Manager.


I have completed level 2 and 3 diplomas in care, and I am currently completing the level 5 diploma in care management. My two specialities are Dementia Care and Parkinson’s Disease care. I have completed qualifications in both these subjects, and I am accredited to lead teaching sessions in Parkinson’s Disease and Dementia Care.


My favourite part of the job is getting to know residents and their families and building a connection with people. I also like to continually learn and improve my knowledge through training and working closely with other professionals.


In my spare time, I enjoy walking my two dogs and family get-togethers, particularly summertime BBQs.