Longview

Little Gypps Road, Canvey Island SS8 9HG
Submit a Review
9.7 114 Reviews
  • Longview, Canvey Island
An enchanting home situated on Canvey Island.

Staff are trained to ensure they listen to residents' needs to ensure they've plenty to do, that may mean just a chat and cup of tea or something a little more lively.

Rooms are furnished but carers endeavour to accommodate those precious items to transform your room into the home that you want it to be.

Longview also has a Day Centre, a hive of activity and celebrations, any excuse for party. A really lively centre working together with visitors to provide what they wish for to ensure a a fabulous day every day.

Show Longview on the Map

Care Provided by Longview

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Claire Mayo (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Longview

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
  • (these prices are only a guideline, please contact Longview to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Longview Reviews (114)

Total of 114, showing 1-20
9.7

Longview has a Review Score of 9.7 (9.719) out of 10, based on 21 reviews in the last 2 years. Over all time Longview has 114 reviews.

Overall Experience

  • 95
  • 17
  • 2
  • 0
  • 0

Date Published

114
6
12
21
93

Review from M B (Son of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been at Longview since 2021 and all the staff have looked after her beyond their job and always keeping me in contact with them.
During her last year being bed bound with dementia but the staff would come in and talk to her in for some quality time which she always enjoyed.
When my dad
was visiting her they would look after him as well which my dad enjoyed talking to the girls.
A room and the whole home was always clean. I cannot thank them enough.
Thanks again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E J (Daughter of Resident) published on 25 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the staff are excellent and look after my mother very well, my mother is very deaf and has dementia so she is difficult to manage at times and has fixed ideas about when she should take her pills and get to bed etc. This means that it is sometimes difficult for me to know what to believe when
she complains to me. I tend to doubt what she says but would like to be kept informed more by the staff of changes. I would very much like her clothing returned to her more often.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K C (Daughter of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident of Longview since 2021 and I was anxious when in 2024 a new management team was put in place. My fears were unfounded, the new manager is excellent caring, compassionate and really proactive and very approachable. All the team are amazing, they are caring and attentive and the
atmosphere is great.
The home has been completely refurbished and is bright and cheerful and residents are given the choice of how they spend their days, not everyone wants or needs to be active some are just tired or exhausted but the staff continue to offer activities and encouragement.
I am delighted with every aspect of Longview and feel fortunate that my Mum has spent the last few years in their care.
A sincere thank you to every member of staff from all of our family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from James S R (Husband of Resident) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past few weeks, the home has had many improvements to the facilities, a new manager has been confirmed and I'm sure the home will go from strength to strength. All the staff, domestics, kitchen, carers and management are all very supportive of the residents.

Reply from Claire Mayo, Manager at Longview

Thank you so much for your kind words and your continued support from all of us at Longview.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Daughter-in-law of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother-in-law has settled in so well, the care the staff has provided has been so wonderful, and every care is taken to personalise their care. We love one member of staff in particular, she is a star and a breath of fresh air. Thank you so much to all.

Reply from Claire Mayo, Support Manager at Longview

Thank you so much for your kind words from all of us at Longview.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J L (Respite Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came for 1 week in August 2024 after a nasty fall at my daughter's home. I fell down a full flight of stairs. I could hardly walk when I arrived (age 79). The staff were all wonderful and caring. The food was good. I have nothing but praise for the staff. I was visiting from Spain.

Reply from Claire Mayo, Support Manager at Longview

Thank you for your kind words from all the staff at Longview. Support Manager.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen L (Daughter of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Longview for just over 2 months. She settled in immediately thanks to the wonderful staff. Every single one of the staff are friendly, kind and caring and cannot be more helpful. Manager has been really helpful in accommodating Mum's needs and making her room feel like home. The whole
place is spotless, and meals are amazing. Lovely to feel Mum is safe and well looked after. Our family cannot thank the whole team enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ron R (Son of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Longview for the past eight months. In all that time I have found all the staff to be excellent. They are caring, and respectful and show understanding of Mum's needs. I have seen how the staff try to encourage and support her, keeping her safe and looking after her
personal needs. The management has ensured that I am kept informed of any health issues Mum has. On my weekly visits, I find that all areas of the home are always kept clean and tidy. I would like to give a big thank you to all the staff and management for the excellent care and safe environment are providing for my mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue M (Daughter of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Longview for the last 3 years until his recent death, peacefully in “his own bed” which was very important to him and the family. During these three years we as a family have nothing but praise for the care shown towards Dad. All the staff, carers, domestics, chefs and handymen
treated my dad with care and respect. His room was always clean (unless he made a mess!) and nothing was too much trouble for anybody when asked. There have been recent difficulties over the last year with changes in management but in general, none of this impacted the care given to my dad. I thank every single member of staff past and present who looked after Dad so well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark M (Son of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers that I have come into contact with have been excellent. They are always helpful, polite and nothing is too much trouble. They really care about what they're doing and are fantastic at their job. When I leave after visiting my mum I know she is in very safe hands. I cannot praise all of
them enough as they are all brilliant.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan M (Daughter of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had been a resident at Longview since 2020 during which time I could not fault the loving care she received - truly exceptional! Her room was always lovingly cleaned - it always looked as if I had tidied and placed photos and niknaks myself. Dementia resulted in her sometimes being a little difficult
but she was always treated with respect and dignity in a light-hearted manner
Longview ensured I was able to remain her daughter - the level of care and well-being was second to none.
Sadly, Mum died, on 9th February 2024, and the genuine sadness at her passing was wholly evident.
They treated me with compassion and still nothing was too much trouble - outstanding to the very last.
Sincere thanks, Longview - you made the last couple of Mum's years happy for us both and gave me total peace of mind - God Bless you all.

Reply from Vivian Laurent, Regional Operations Director at Longview

Thank you Susan for your review, this will be passed onto the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S G (Granddaughter of Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been at Longview for 5 months now and we are very happy with her care.
She settled in well and is very well looked after. Recently there have been changes amongst the management team. This has improved the home even more.
Communication, staff ratios and support seem to have all improved
along with interaction, activities and little touches which make Longview even more homely.
There are a lot of long-standing staff who care for my mam and others so well. We are very grateful for them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Daughter of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My dad seems to have settled in well but I do have concerns about the amount of staff to deal with the number of residents especially at weekends. I find the residents often just in the dining room on their own with no stimulation or supervision. Also would like updates on GP visits etc.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steve N (Son of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in your care for over a year and the best thing I think anyone can say is that I am so happy and relaxed about leaving his care and wellbeing with you. You provide a happy and secure home for my dad and it really helps knowing my dad is being well looked after. Thank you for all you
have done and continue to do. If you are considering a place to leave a loved one don't hesitate, Longview's staff are so helpful and understanding.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from June E (Daughter of Resident) published on 16 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Longview for respite care. From the moment she arrived, I knew Mum was going to be well cared for. The staff are lovely and very helpful. Mum enjoyed the company of the other residents and staff, especially doing activities when she was in the lounge.

Reply from Lesley Millgate, Manager at Longview

Thank you for your review, we are pleased that you are happy with our service, your comments will be passed on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D S (Son of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been looked after at Longview Care Home from March 2021 to her passing in August 2023. All the staff and management have been wonderful to my mum and the care given has been outstanding to her last day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L S (Granddaughter of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear nanny was very well cared for and I thank all the staff and management for looking after her and making her final years happier.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T J (Daughter of Resident) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Took very good care of my mum, always very clean and very friendly staff.

Reply from Laura Glyde, Home Manager at Longview

Hi,
Thank you for your feedback and for taking the time to leave us a review. We always strive to improve our service and will pass your comments on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gary B (Son-in-law of Resident) published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we enquired about my father-in-law becoming a long-term resident, we were greeted with a warm and friendly attitude, which instantly made us feel that Longview was the right place for him. Now that he has been there for a few months, the notable transformation in his quality of life
is plain to see and gives my wife and I total peace of mind.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracy B (Daughter of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has severe dementia and has been living here since January. He has a really nice room and all the management and staff are amazing, caring and take the time to interact with all the residents. My dad is happier here than he has been in a few years, it's so wonderful to see.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.719)

Overview of Review Score

The Review Score of 9.7 (9.719) out of 10 for Longview is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.719 for Longview is calculated as follows: ( (197 Excellents x 5) + (38 Goods x 4) + (10 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 249 Ratings = 4.719

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Longview is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Mar 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (5)

Claire

Claire Mayo

Job Title: Home Manager

Joined: 2013

My name is Claire Mayo, and I have worked in the care sector for the last 10 years. I have worked in various care home settings and in a variety of roles. I have worked my way up from being a carer, a care team leader, and a deputy manager to the manager I am today. I feel that my experience and passion equip me with the desired skills and commitment needed to fulfil my role and make Longview a place where people feel safe and cared for.


Chloe

Chloe Brand

Job Title: Unit Manager

Joined: 2012

My name is Chloe. I’ve been part of the Longview family for 12 years, starting as a carer, moving on to care team leader, and now serving as a Unit Manager.


For me, the most important thing is ensuring that our residents feel well cared for, happy, and safe. I’m passionate about creating a positive and fun environment with my team, knowing that a joyful atmosphere makes all the difference. When our residents are smiling and content, I know I’ve done my job right.


I once managed a whirlwind trip to Milan for Christmas shopping—there and back in just one day!


I love spending time with my two daughters and partner. Travel is a big part of my life; I enjoy holidays abroad the most, but I’m just as happy with a relaxing weekend getaway.


Elizabeth

Elizabeth

Job Title: Home Administrator

Joined: 2024

My name is Lizz. I am the Home Administrator at Longview. I recently returned to Runwood after a few years' break, during which I devoted my time to helping with my grandchildren. Prior to that, I proudly served at head office for 29 years as the procurement and purchasing manager.


The most important aspect of my role is ensuring that both staff and residents feel supported. Knowing I contribute to their well-being gives me a profound sense of fulfilment. I am dedicated to keeping staff up to date with their training and ensuring they have the resources needed to excel. After all, it’s the dedication and hard work of our amazing staff that make this home run so smoothly.


I’ve been fortunate enough to enjoy several cruises throughout my life, which I consider a true blessing!


Spending time with my children and grandchildren is my greatest joy. I also have a passion for holidays and cruises, which allow me to explore and relax. A keen swimmer, I have always enjoyed this activity as a way to stay active and refreshed.


stephen

stephen Guard

Job Title: Care Team Leader

Joined: 2010

Hi, I’m Stephen! I’ve been part of the Longview family for 14 years, starting as a carer, then working in activities, and now proudly serving as a Care Team Leader.


For me, the most important thing is ensuring that our home remains the fun and loving place that our amazing residents deserve. Person-centred care is a value I hold close to my heart, and I strive to make every day special for those we care for.


I’m currently training to become a minister for the Church of England. This journey is deeply meaningful to me, and it’s a privilege to explore my faith and service in this way.


Outside of work, I cherish time with my mum and family. Recently, I’ve taken up birdwatching—a fascinating and peaceful hobby. I love diving into books and articles about different bird species and then heading into nature to spot them in the wild.


I’m passionate about making a difference every day, whether it’s through my work at Longview or my spiritual journey.


Jessica

Jessica Glennerster

Job Title: Lifestyle Coordinator

Joined: 2008

My name is Jessica. With almost 16 years of experience at Runwood Homes, I have had the privilege of working in various roles, starting as a carer, then moving on to CTL, and now as a Lifestyle Coordinator. My passion lies in ensuring that our residents and their families have access to exciting and engaging events and activities, giving them plenty to look forward to. I take pride in planning special themed days and memorable bus trips, always tailoring them to the unique interests of each resident. A person-centred approach is key, especially when it comes to activities, and I believe it’s crucial in providing the best care.


One of my most memorable moments was attending my first concert at just 8 years old to see Simply Red live!


Outside of my work, I love spending time with my son, family, and friends. I’m an avid cinema-goer, having seen over 67 films in 2024 alone. I’m also passionate about running and am part of a local running club. This year, I’ve completed 11 races in just 9 months!


Frequently Asked Questions about Longview

What types of Care is Longview registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Longview provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Longview have?

There are 70 Single Rooms.

What are the Facilities & Services at Longview?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Longview to the centre of Canvey Island?

0.5 mile(s) as the crow flies, distance by road may be significantly further.