Longview

Little Gypps Road, Canvey Island SS8 9HG
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9.7 114 Reviews
  • Longview, Canvey Island
An enchanting home situated on Canvey Island.

Staff are trained to ensure they listen to residents' needs to ensure they've plenty to do, that may mean just a chat and cup of tea or something a little more lively.

Rooms are furnished but carers endeavour to accommodate those precious items to transform your room into the home that you want it to be.

Longview also has a Day Centre, a hive of activity and celebrations, any excuse for party. A really lively centre working together with visitors to provide what they wish for to ensure a a fabulous day every day.

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Care Provided by Longview

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Claire Mayo (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Longview

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
  • (these prices are only a guideline, please contact Longview to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Longview Reviews (114)

Total of 114, showing 21-40
9.7

Longview has a Review Score of 9.7 (9.719) out of 10, based on 21 reviews in the last 2 years. Over all time Longview has 114 reviews.

Overall Experience

  • 95
  • 17
  • 2
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Date Published

114
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Review from Shaun C (Son of Resident) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident here for the final year of her life while suffering from dementia. The staff are professional, committed and responsive. They went over and above to ensure mum’s quality of life was maintained during her time here and with good humour which mum certainly enjoyed. On visits,
I was welcomed and could see that all residents were content and happy. I could not have asked for a better team to support the whole family through that year. Thank you.

Reply from Donna Newhouse, Deputy Manager at Longview

Thank you for your kind words. It was a pleasure caring for your mother and supporting you and your family.


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Review from Kim C (Daughter of Resident) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank everyone there for the tender care they gave my mother. She lived here for a year and was very happy. The home was always clean and the staff were amazing. The team were so supportive of our whole family from the time mum moved in, to her passing away. They knew my mum and understood
her humour. Dementia is an awful illness but they treated all the residents with care dignity and humour. Thank you all so very much.

Reply from Donna Newhouse, Deputy Manager at Longview

Thank you for your kind words. Your mother was a pleasure to look after. I will pass on your kind words to the team.


Kind regards


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Review from P C (Relative of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting regularly since May 2021 and find the staff and management caring and professional in what is a tough job. I am grateful that they are here and helping the community.

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Review from J B (Father of Resident) published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my father on a regular basis and I am always happy with the way he is treated and looked after. The staff are excellent with him.

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Review from L B (Daughter of Resident) published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been living in Longview for a long time. He is very happy there and very well looked after.

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Review from P N (Resident) published on 21 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here for a few months and in my time here I find the support superb. I find the care I get is superb. With regards to food, I like the choices that I am given. I am happy living here with my friends that I have made here.

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Review from Richard L (Son of Resident) published on 29 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been great from day one, with really helpful and caring staff. Mum has been really looked after well and is really happy. Enjoyed her food as well.

Reply from Laura Glyde, Home Manager at Longview

Thank you for your wonderful review. We strive to deliver the best possible care, and we hope mum will be very happy in our sister home, and your mum will be sadly missed. Thank you.


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Review from Alan B (Son of Resident) published on 19 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Longview since 2019 and has always been treated with care. All the staff including cleaners and maintenance are excellent.

Reply from Rebecca Levy, Home Manager at Longview

Thank you for your wonderful review. We strive to deliver the best possible care, and we are happy you are satisfied with your mother's care and the performance of all of our staff. Thank you again for your review.


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Review from Linda C (Wife of Resident) published on 28 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was made very welcome from the start. The staff are very caring and friendly.
They also make us as a family feel very welcome as long as we follow their current safety precautions and are ready to answer any questions we have at any time.
My husband seems to have settled in well and gets
on with all the staff.
His room is very clean and had room to move about and has an en-suite toilet. There is also plenty of room to store his clothes and personal belongings.
Residents are encouraged to join in with different activities and they also have people go in to entertain them, which they enjoy.
Our minds are eased by knowing that our loved one is being well looked after.

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Review from Cassie O (Daughter of Resident) published on 13 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm not sure where to start, but here goes.
There has been a huge positive shift within the home since the current manager has come into post. The home now smells fresh, no longer like urine. Staff are happy, supported and interact much better with those living within Longview.
The home really is
homely now, freshly decorated, clean, light and decorated with reminiscence pictures throughout.
I now feel that I am part of the Longview family - something that was missing prior to the new manager's appointment.
My father now ventures within the living rooms and even has friends - the staff's gentle encouragement whilst working at Dad's pace has enabled him to grow in confidence and want to form new relationships; which has been absolutely fantastic to see.
The home now works to the social model, which looks at the resident's needs in a holistic manner; no longer do I feel nervous about leaving my father. I have moved counties knowing my dad is safe, happy and loved. Thank you!

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Review from Grace W (Wife of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting my husband (1st indoor visit) I was instantly put at ease by the caring staff.
Once my covid check was cleared I was allowed access. Walking through a light and airy corridor to my husband's room which was spotlessly clean. His room is lovely, clean, bright, I was very impressed by how
comfortable his room was.
The staff are all friendly and caring nothing is too much trouble for them and I could see my husband is well cared for.
It was a very upsetting time for me to send my husband to care but his needs are now so complex that professional care was required, after seeing him settled my mind was put at ease.
I’m lucky to have my husband cared for by the staff of this lovely home.

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Review from Susan O (Daughter of Resident) published on 3 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would most certainly recommend Longview. The staff go above and beyond in any situation to resolve with the best of their ability. I must also commend them on a year which I’m sure they would like to forget. They managed to keep the pandemic out of the home in the 1st lockdown which must have been
very scary times for them all ensuring the safety of the residents as well as their own families at all times. My mum passed away in September 2020 (not from COVID I must add) and the dedication and compassion we were shown from the staff as a family was phenomenal so much so they are now part of our extended family and I will hopefully be returning to Longview when normal times return to volunteer and be able to show my gratitude.

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Review from Rebeka K (Granddaughter of Resident) published on 23 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Today was my nan’s 92nd birthday and the staff at Longview made it extremely special for her.
The area was decorated with balloons and banners and they made a fuss of her which was so lovely to see. We feel extremely grateful that we managed to get to see her on her special day and you could see that
the staff adore her just as much as we do!

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Review from J C (Daughter of Resident) published on 14 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since new management, all aspects are of a high standard. The home is always clean and staff are happy and helpful. The care is excellent.

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Review from A N (Daughter of Resident) published on 9 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and excellent staff.

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Review from Jan L (Daughter of Resident) published on 6 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident at Longview for over two years now. It took her time to get used to living there, she does have her ups and downs which is upsetting for her and me as she is very independent but has now got used to the carers helping her with personal care etc. They do a brilliant job and
I feel so thankful knowing she is looked after and safe in their hands.
It is difficult not being able to visit and see mum at the moment, although I do telephone to see how she is, with this Coronavirus, and for the carers and staff, they are doing a great job keeping the residents and themselves safe. I am very grateful and wish everybody safe and well at this time.

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Review from Valerie P (Daughter of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear Mum has lived in Longview for over nine yrs and has always been very well looked after. During the last year, she has been bedridden but she is bright and cheerful, she always looks clean and relatively healthy for her 101yrs. She calls all the carers her friends which I think speaks volumes
of her happy relationship with all the staff.

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Review from Vicki-ann D (Granddaughter of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Longview for looking after my nan. They are very caring and keep her busy, meaning she has a much better quality of life than she had at home with us. She's part of a little group of friends and always has a smile on her face and a joke with the carers.
The care home is doing an amazing
job during the Covid lockdown keeping everyone safe and ensuring that the residents are having fun. I love seeing the photos and videos on social media as I can see how happy Nan is during this time when I cannot see her.
Totally recommend this home. Very clean, lovely staff who genuinely love their jobs, leaving happy guests.

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Review from Caron R (Daughter of Resident) published on 30 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place, very kind and caring staff, couldn't wish for a better home for my mum to be.
She is well cared for and looked after.

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Review from Jenny D (Daughter of Resident) published on 1 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn’t wish for a better place for Mum whether respite or on a permanent basis. She has a purpose, so much more than she had at home and the staff are fantastic and it shows they care.

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Current Review Score: 9.7 (9.719)

Overview of Review Score

The Review Score of 9.7 (9.719) out of 10 for Longview is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.719 for Longview is calculated as follows: ( (197 Excellents x 5) + (38 Goods x 4) + (10 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 249 Ratings = 4.719

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Longview is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Mar 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (5)

Claire

Claire Mayo

Job Title: Home Manager

Joined: 2013

My name is Claire Mayo, and I have worked in the care sector for the last 10 years. I have worked in various care home settings and in a variety of roles. I have worked my way up from being a carer, a care team leader, and a deputy manager to the manager I am today. I feel that my experience and passion equip me with the desired skills and commitment needed to fulfil my role and make Longview a place where people feel safe and cared for.


Chloe

Chloe Brand

Job Title: Unit Manager

Joined: 2012

My name is Chloe. I’ve been part of the Longview family for 12 years, starting as a carer, moving on to care team leader, and now serving as a Unit Manager.


For me, the most important thing is ensuring that our residents feel well cared for, happy, and safe. I’m passionate about creating a positive and fun environment with my team, knowing that a joyful atmosphere makes all the difference. When our residents are smiling and content, I know I’ve done my job right.


I once managed a whirlwind trip to Milan for Christmas shopping—there and back in just one day!


I love spending time with my two daughters and partner. Travel is a big part of my life; I enjoy holidays abroad the most, but I’m just as happy with a relaxing weekend getaway.


Elizabeth

Elizabeth

Job Title: Home Administrator

Joined: 2024

My name is Lizz. I am the Home Administrator at Longview. I recently returned to Runwood after a few years' break, during which I devoted my time to helping with my grandchildren. Prior to that, I proudly served at head office for 29 years as the procurement and purchasing manager.


The most important aspect of my role is ensuring that both staff and residents feel supported. Knowing I contribute to their well-being gives me a profound sense of fulfilment. I am dedicated to keeping staff up to date with their training and ensuring they have the resources needed to excel. After all, it’s the dedication and hard work of our amazing staff that make this home run so smoothly.


I’ve been fortunate enough to enjoy several cruises throughout my life, which I consider a true blessing!


Spending time with my children and grandchildren is my greatest joy. I also have a passion for holidays and cruises, which allow me to explore and relax. A keen swimmer, I have always enjoyed this activity as a way to stay active and refreshed.


stephen

stephen Guard

Job Title: Care Team Leader

Joined: 2010

Hi, I’m Stephen! I’ve been part of the Longview family for 14 years, starting as a carer, then working in activities, and now proudly serving as a Care Team Leader.


For me, the most important thing is ensuring that our home remains the fun and loving place that our amazing residents deserve. Person-centred care is a value I hold close to my heart, and I strive to make every day special for those we care for.


I’m currently training to become a minister for the Church of England. This journey is deeply meaningful to me, and it’s a privilege to explore my faith and service in this way.


Outside of work, I cherish time with my mum and family. Recently, I’ve taken up birdwatching—a fascinating and peaceful hobby. I love diving into books and articles about different bird species and then heading into nature to spot them in the wild.


I’m passionate about making a difference every day, whether it’s through my work at Longview or my spiritual journey.


Jessica

Jessica Glennerster

Job Title: Lifestyle Coordinator

Joined: 2008

My name is Jessica. With almost 16 years of experience at Runwood Homes, I have had the privilege of working in various roles, starting as a carer, then moving on to CTL, and now as a Lifestyle Coordinator. My passion lies in ensuring that our residents and their families have access to exciting and engaging events and activities, giving them plenty to look forward to. I take pride in planning special themed days and memorable bus trips, always tailoring them to the unique interests of each resident. A person-centred approach is key, especially when it comes to activities, and I believe it’s crucial in providing the best care.


One of my most memorable moments was attending my first concert at just 8 years old to see Simply Red live!


Outside of my work, I love spending time with my son, family, and friends. I’m an avid cinema-goer, having seen over 67 films in 2024 alone. I’m also passionate about running and am part of a local running club. This year, I’ve completed 11 races in just 9 months!