Longview

Little Gypps Road, Canvey Island SS8 9HG
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9.7 114 Reviews
  • Longview, Canvey Island
An enchanting home situated on Canvey Island.

Staff are trained to ensure they listen to residents' needs to ensure they've plenty to do, that may mean just a chat and cup of tea or something a little more lively.

Rooms are furnished but carers endeavour to accommodate those precious items to transform your room into the home that you want it to be.

Longview also has a Day Centre, a hive of activity and celebrations, any excuse for party. A really lively centre working together with visitors to provide what they wish for to ensure a a fabulous day every day.

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Care Provided by Longview

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Claire Mayo (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Longview

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
  • (these prices are only a guideline, please contact Longview to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Longview Reviews (114)

Total of 114, showing 41-60
9.7

Longview has a Review Score of 9.7 (9.719) out of 10, based on 21 reviews in the last 2 years. Over all time Longview has 114 reviews.

Overall Experience

  • 95
  • 17
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Date Published

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Review from Christine H (Daughter of Resident) published on 1 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the home for 18 months staff are brilliant. The staff are dealing brilliantly with being shut down due to Covid-19, they should be proud of themselves for all their hard work while all this is going on perhaps a rise in wages would suffice. They look after my mum very well.

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Review from Beverly W (Daughter of Resident) published on 30 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank you enough for your care and compassion that you have shown us (the relatives), my mum and the other people in your care. I'm humbled and very appreciative of all you've done on our behalf, Mothers Day looked magical, keeping us informed on your/their activities. Especially through this
awful time. Thank you. The staff are very dedicated and go beyond their duties to provide a loving, caring, very clean and tidy homely home. Even when relatives ask silly questions they are all very polite and caring. Thank you is not a big enough word.

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Review from Joanne H (Granddaughter of Resident) published on 26 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had to make the hardest decision in December and place my nan in care. Upon looking at Longview, I knew fairly quickly it was the one I was going to choose. I was completely right, my nan started there by refusing to come out of her room, wouldn’t eat and just seemed so down. Speaking with the staff
it was agreed that she couldn’t remain sitting in her room day in day out, as she needed interaction and company. Now three months on, she is like a different lady and although her memory is very bad, like having part of my nan back again. The staff have been amazing and very patient with her, she is out of her room every day, eating well so putting weight on and has that spark back in her eye. They treat all their residents as family and go above and beyond to make every one of them special. Due to the Coronavirus, the home has been in lockdown but we are kept up to date with photos on their social media page and video calls. I definitely recommend Longview.

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Review from Daniel Y (Brother of Resident) published on 25 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister was in Longview for 4 months suffering from an oesophagus growth which was getting better and from day one the love and helpful care she received was exceptional. She quickly accepted all the staff as her family and she wished she had gone there earlier. The staff (of all ages) showed affection
which made her feel very much at home. From the bottom of my heart, thank you!

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Review from S I (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved in unwillingly to the care home as she was highly independent in her own home until 86 years of age. They made her welcome and the care and support were of a very high standard. In her last months, they took excellent care of her and the facility was extremely clean and comfortable. Highly
recommended.

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Review from S B (Niece of Resident) published on 30 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found an extended family at Longview 9 out of 10 of the staff are professional lovely people who have put a smile back on my aunt's face and that is priceless to me and my family.

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Review from H M (Niece of Resident) published on 30 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is home from home and I highly recommend it. I know my aunt is cared for and this is paramount. Well done for making this such a nice homely place to be.

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Review from Frank W (Resident) published on 30 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care from all the members of staff.

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Review from C H (Sister of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very welcoming and staff all pleasant and helpful. Everything is running smoothly and there is a happy atmosphere. I can see that all my brother's needs are met and I leave knowing he is well cared for. Thank you.

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Review from B H (Husband of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

She could not have any better care than she had.

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Review from Patricia K (Daughter-in-law of Resident) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law came to stay at Longview from a rehabilitation unit in a hospital. The manager was very professional and yet sympathetic to mum's needs. Many staff members were all very welcoming to Mum. Each and everyone treated my mother-in-law with respect. They really made her stay very happy.
At first, she was a bit apprehensive of being there but within 4 or 5 days there was never any mention of leaving. When we did take her out to lunch, she would always say when are you taking me back home. Excellent care and support all round.

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Review from T K (Son of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the manager and all the staff at Longview for looking after Mum in her short stay. Although it was only weeks, she was so happy there and loved the girls like her own.
Thank you once again for all you have done.

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Review from B C (Daughter-in-law of Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was in Longview care home, and although it was for a short period, we could not fault the care and attention that she received.
She was very happy with her room, and the care she received, the staff are very caring and helpful. There is a lovely community spirit in Longview care home.

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Review from L C (Resident) published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first day's stay at Longview, I was impressed with the friendly and caring attitude of the staff with whom I came into contact. The decor and general environment contributed to a homely atmosphere and the food, hygiene and helpfulness of the staff must have been an important factor towards improving
health and well being of the residents, in a truly professional manner.

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Review from B H (Son of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As I live in Devon, my lastes visit took place a good few months since the last visit. The atmosphere and general condition is greatly improved.

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Review from T S (Daughter of Resident) published on 2 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed at Longview for a 5-6 week period following a stay in hospital. Prior to this she had been living with me and I was her full-time carer, subsequently, it was difficult to think of her going into a care home, all but temporarily but at this time her care needs were too high for us to manage
at home. However, from the moment we arrived my fears were allayed. The staff were helpful and professional. They treated mum with dignity, care and respect and this was consistent throughout her stay.

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Review from G S (Son-in-law of Resident) published on 2 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All members of staff are caring, friendly and helpful. I was extremely impressed with the standard and quality of the care given - this was such a weight off our shoulders.

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Review from B N (Son-in-law of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were extremely helpful and attentive. Meals could have been better at times but working to their budgets was probably best on offer. Tea and coffee and cold drinks plentiful and room clean and tidy. Very welcoming to family and helpful when needed.

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Review from Tony S (Son of Resident) published on 1 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers in Longview were exceptional, they showed a very high level of care and attention to my mother and acts of kindness that touched my heart. One young lady came in on her day off to say goodbye to my mother when she left. Well done to all the Longview staff.

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Review from Dave I (Grandson of Resident) published on 30 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Simply great, the staff are friendly, caring and work super hard. In the short time my nan has been there it is clear she is well looked after.

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Current Review Score: 9.7 (9.719)

Overview of Review Score

The Review Score of 9.7 (9.719) out of 10 for Longview is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.719 for Longview is calculated as follows: ( (197 Excellents x 5) + (38 Goods x 4) + (10 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 249 Ratings = 4.719

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Longview is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Mar 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (5)

Claire

Claire Mayo

Job Title: Home Manager

Joined: 2013

My name is Claire Mayo, and I have worked in the care sector for the last 10 years. I have worked in various care home settings and in a variety of roles. I have worked my way up from being a carer, a care team leader, and a deputy manager to the manager I am today. I feel that my experience and passion equip me with the desired skills and commitment needed to fulfil my role and make Longview a place where people feel safe and cared for.


Chloe

Chloe Brand

Job Title: Unit Manager

Joined: 2012

My name is Chloe. I’ve been part of the Longview family for 12 years, starting as a carer, moving on to care team leader, and now serving as a Unit Manager.


For me, the most important thing is ensuring that our residents feel well cared for, happy, and safe. I’m passionate about creating a positive and fun environment with my team, knowing that a joyful atmosphere makes all the difference. When our residents are smiling and content, I know I’ve done my job right.


I once managed a whirlwind trip to Milan for Christmas shopping—there and back in just one day!


I love spending time with my two daughters and partner. Travel is a big part of my life; I enjoy holidays abroad the most, but I’m just as happy with a relaxing weekend getaway.


Elizabeth

Elizabeth

Job Title: Home Administrator

Joined: 2024

My name is Lizz. I am the Home Administrator at Longview. I recently returned to Runwood after a few years' break, during which I devoted my time to helping with my grandchildren. Prior to that, I proudly served at head office for 29 years as the procurement and purchasing manager.


The most important aspect of my role is ensuring that both staff and residents feel supported. Knowing I contribute to their well-being gives me a profound sense of fulfilment. I am dedicated to keeping staff up to date with their training and ensuring they have the resources needed to excel. After all, it’s the dedication and hard work of our amazing staff that make this home run so smoothly.


I’ve been fortunate enough to enjoy several cruises throughout my life, which I consider a true blessing!


Spending time with my children and grandchildren is my greatest joy. I also have a passion for holidays and cruises, which allow me to explore and relax. A keen swimmer, I have always enjoyed this activity as a way to stay active and refreshed.


stephen

stephen Guard

Job Title: Care Team Leader

Joined: 2010

Hi, I’m Stephen! I’ve been part of the Longview family for 14 years, starting as a carer, then working in activities, and now proudly serving as a Care Team Leader.


For me, the most important thing is ensuring that our home remains the fun and loving place that our amazing residents deserve. Person-centred care is a value I hold close to my heart, and I strive to make every day special for those we care for.


I’m currently training to become a minister for the Church of England. This journey is deeply meaningful to me, and it’s a privilege to explore my faith and service in this way.


Outside of work, I cherish time with my mum and family. Recently, I’ve taken up birdwatching—a fascinating and peaceful hobby. I love diving into books and articles about different bird species and then heading into nature to spot them in the wild.


I’m passionate about making a difference every day, whether it’s through my work at Longview or my spiritual journey.


Jessica

Jessica Glennerster

Job Title: Lifestyle Coordinator

Joined: 2008

My name is Jessica. With almost 16 years of experience at Runwood Homes, I have had the privilege of working in various roles, starting as a carer, then moving on to CTL, and now as a Lifestyle Coordinator. My passion lies in ensuring that our residents and their families have access to exciting and engaging events and activities, giving them plenty to look forward to. I take pride in planning special themed days and memorable bus trips, always tailoring them to the unique interests of each resident. A person-centred approach is key, especially when it comes to activities, and I believe it’s crucial in providing the best care.


One of my most memorable moments was attending my first concert at just 8 years old to see Simply Red live!


Outside of my work, I love spending time with my son, family, and friends. I’m an avid cinema-goer, having seen over 67 films in 2024 alone. I’m also passionate about running and am part of a local running club. This year, I’ve completed 11 races in just 9 months!