Lyons Court Residential Care Home

Canvey Walk, North Springfield, Chelmsford CM1 6LB
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9.9 50 Reviews
  • Lyons Court Residential Care Home, Chelmsford
Lyons Court is a beautiful home, with the main lounge area set in a converted timbered barn, with floor to ceiling windows overlooking the stunning gardens.

With just 26 bedrooms and a team of staff who are passionate about enriching the lives of their residents, the home has a warm, family feel the moment you walk through the door. Many of the team at Lyons Court have been with the home for over 10 years, providing that continuity and sense of family.   

They provide residential and dementia care, as well as respite care breaks, which are ideal for carers looking after loved ones, who would like to plan a short break themselves, with the peace of mind of knowing their loved one is in safe hands.

There are so many activities to enjoy, including regular performances from singers and musicians, animal visits and pamper sessions with manicures and hand massages. A hairdresser also visits for regular appointments in the home’s salon.

The gardens are a beautiful spot to relax and enjoy summer barbecues, garden parties and community events. With wheelchair friendly pathways and a water feature, the home has a gardening club, where residents grow their own flowers and also produce for the chef to use in the kitchen.

The team are passionate about residents having an active role in how their home is run. There is a resident ambassador who welcomes new families, supports with staff interviews and provides feedback on everything from the menus to the activities on offer.

In the dining rooms residents enjoy delicious, home cooked meals. From roast dinners with all the trimmings to fish and chip Fridays, and lighter bites like homemade soups. The chef is a talented baker, with freshly baked cakes for afternoon tea.

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Care Provided by Lyons Court Residential Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 26 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Gemma Court (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2008

Funding & Fees Guide for Lyons Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,419
    • RESPITE Self-Funded Residential Care from £1,419

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1419 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Lyons Court Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Lyons Court Residential Care Home Reviews (50)

Total of 50, showing 1-20
9.9

Lyons Court Residential Care Home has a Review Score of 9.9 (9.898) out of 10, based on 16 reviews in the last 2 years. Over all time Lyons Court Residential Care Home has 50 reviews.

Overall Experience

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Review from Alan W (Son of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Lyons Court since November 2024.
Having visited a number of Care homes we chose this establishment.
Mum has dementia.
The management staff have been very supportive, and professional when giving advice to move Mum in, that was very useful and took a lot of the stress out.
Mum
has a lovely room, which is clean and tidy and spacious.
It's the small attention to detail that impresses my family.
A bath once a week ( they have an electric chair that lifts the resident into and out of the bath. Also a sensor so the water is not too hot or cold)
Milkshakes once a day to help with energy.
Also, the 'activities' each morning to simulate, when they can is great. So residents are not just left in their rooms.
Thank you Lyons staff on my Mum's final journey.

Reply from Kate Yates, Communications and Content Specialist at Lyons Court Residential Care Home

Thank you for sharing such heartfelt feedback for our team at Lyons Court. We're so glad to hear that your family felt supported during the transition and that your mum is so comfortable. It's wonderful to know that the team's attention to every detail have made such a positive difference. The staff are dedicated to providing thoughtful and compassionate care, and your kind words mean so much to us.


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Review from Linda F (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Lyons Court for nine years. She has been very happy there and has always found the staff to be kind, caring and compassionate. They have always given her the best care and have often gone the 'extra mile' in arranging for her to have her hair done or by painting her nails for her.
We have been extremely happy with the care that she has always received there and found all of the staff to be very welcoming and friendly. When Mum's health deteriorated they communicated with me continuously and I was always kept up-to-date with all of the doctor's visits and everything else that happened. Unfortunately, Mum passed away recently and she wanted to be in Lyons Court, the place that had been her home for so long. A big 'thank you' to all of the staff that looked after our Mum so well for so long. Thank you.

Reply from Kate Yates, Communications and Content Specialist at Lyons Court Residential Care Home

Thank you for sharing such heartfelt words about your mum's time at Lyons Court. The team will be touched to hear that she felt so happy and at home with us for so many years. We're truly grateful for your kind recognition of our staff's efforts to provide such compassionate care and make her feel so special. Please accept our deepest condolences on your loss, and thank you for allowing us to be a part of her life.


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Review from D O (Daughter of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with the care given to Mum since she arrived at Lyons Court.
Every member of staff is very friendly and helpful, Mum has settled well.

Reply from Kate Yates, Communications and Content Specialist at Lyons Court Residential Care Home

Thank you for sharing your kind words. We're so pleased to hear that your mum has settled in so well at Lyons Court and that you're happy with the care she's receiving. Our team works hard to create a welcoming, friendly environment, and it's wonderful to know that it's making such a difference for you and your mum. Your feedback is greatly appreciated, thank you.


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Review from P A (Son of Resident) assisted by family/friend published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mother has been a resident since June 2023. As a family, we are very pleased that we chose Lyons Court as her home. All the staff are excellent, loving, caring and friendly.
Our Mother is always saying "They are wonderful" and we agree with her.
Recently she has been unwell and the staff have
made our Mother and ourselves feel that she is safe and supported in all aspects of her care.

Reply from Kate Yates, Communications and Content Specialist at Lyons Court Residential Care Home

Thank you so much for your kind words for our dedicated team at Lyons Court. We're delighted to hear that your mother feels so safe, supported, loved and cared for, especially during her recent illness. Your feedback is greatly appreciated, thank you.


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Review from J B (Granddaughter of Resident) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to thank and commend all the staff that have welcomed my 103-year-old nan over the last two months, she feels part of the Lyons Court family, the staff all go the extra mile to make Nan feel special from chatting to her, baths, cups of tea and booking her hair and nails in, the support
and communication to family has been over and above what we could have asked for. Nan's health since being at Lyons Court has really improved, she no longer feels alone, has made some wonderful friends, loves the yummy food which is clear as she has put weight on! She looks wonderful we are very proud of her and to see how the staff have invested in Nan and all the residents is something very special, so huge thanks to you all we really appreciate your hard work, kind and patient natures. Look forward to Nan's next chapter at Lyons Court, you’ve certainly all given Nan a new lease of life, thanks.

Reply from Kate Yates, Communications and Content Specialist at Lyons Court Residential Care Home

Thank you for your beautiful review the team at Lyons Court are so passionate about enriching the lives of their residents and will be touched to read your comments.


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Review from Moira B (Daughter-in-law of Resident) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is a new resident in Lyon’s Court. She is 103 years old so a very new experience at a good age. The manager and her team could not be more professional, caring, kind and always ready to help. My mother-in-law is really happy and the whole family are so grateful for the wonderful care
she is receiving.

Reply from Kate Yates, Communications and Content Specialist at Lyons Court Residential Care Home

Thank you for your review the team at Lyons Court will be proud to read your comments and we welcome your mother-in-law to Sanctuary Care.


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Review from Ruth M (Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found it very difficult leaving my home, but the carers here have made it so much easier. Their care and kindness to me have made my life so much easier, and I thank you all.
Unfortunately, the food is often lukewarm or cold.

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Review from L E (Daughter of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here a short time, but the difference in her mind and body is amazing. All thanks to the carers, management, cooks, cleaners and hairdressers.
Thank you.

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Review from C T (Daughter of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mum has only been in Lyon’s Court for a short while, it is so lovely to see the difference in her, and that is all down to the kind and caring staff, from management, carers, cooks and cleaners. I can’t fault the place, thank you.

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Review from Christopher D (Son of Resident) published on 29 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You here so many negative stories about care home but it's so obvious that they have not been to Lyons Court Residential Care Home. All the staff go the extra mile to see that everybody is cared for and comfortable. They (the staff) all with the residents as soon as they're called, no matter how small
the request they all could not be more helpful.

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Review from Anne C (Daughter of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased to have my parents staying at Lyons Court. The care from all the staff is excellent. They are both happy and settled. The food is very good with both their preferences and diets catered for. The chefs make excellent cakes as and when required e.g. birthdays, etc.
They both engage
in daily activities and also enjoy the entertainment provided at times.
The home is very well managed and any concerns are always addressed promptly.

Reply from Kate Yates, Communications and Content Specialist at Lyons Court Residential Care Home

Thank you for your wonderful comments about Lyons Court, we are delighted that your parents are so happy there.


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Review from C W (Daughter of Resident) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Lyons Court Care Home at the beginning of July. It became clear immediately that the discussions from the initial meeting with the manager regarding Mum had been shared with the staff and they 'got' Mum immediately.
The staff are fab! Mum is treated with professionalism, care, and
compassion. She has Vascular Dementia and Alzheimer's and the patience and understanding she is shown is amazing.
When we visit the staff are always friendly and approachable and keep me well informed on Mum's wellbeing.

Reply from Kate Yates, Communications and Content Specialist at Lyons Court Residential Care Home

Thank you for taking the time to leave such kind words about our team at Lyons Court, they will be so pleased to read your comments.


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Review from D C (Friend of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a pleasant care home. The manager is fantastic and always available to speak to and takes care of all residents and staff. Would highly recommend this home. Staff are always very pleasant, but it's the manager who makes it with her care towards families, residents and staff.

Reply from Fae Doherty, Senior Marketing Officer at Lyons Court Residential Care Home

Thank you for such a wonderful review for our management and team. It is so appreciated! Best wishes.


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Review from T H (Daughter of Resident) published on 20 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to the dedicated staff at Lyons Court Residential Care Home, my mum had an easy transition into the care home and is very happy and settled there. Staff are always welcoming, approachable and friendly.
Mum has vascular dementia and is always treated with dignity, compassion and respect and
they know her well. We are always kept informed of everything relating to mum and I am extremely happy with the care she receives.
A very big thank you to all the care staff and management at Lyons Court for the excellent care and support they give to my mum.

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Review from A T (Son of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has been a resident at Lions Court she has been treated with great care understanding, compassion and with great professionalism. I have been kept in touch with everything that has happened with instant effect. I am extremely happy with the care she is receiving.

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Review from M P (Son of Resident) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We just want to say a big thank you to all the care staff at Lyons Court. They are always welcoming when we visit and demonstrate great support and care to my mum.
In particular, three members of staff, are brilliant in the way they speak with Mum - although she has advanced dementia they treat her
as an individual person and know exactly what she likes/dislikes and how she likes to do things.
Well done all at Lyons Court.

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Review from Debra J (Daughter of Resident) published on 16 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum is very happy and settled at Lyons Court Residential Care Home, after needing to be moved at short notice. The manager was so helpful in ensuring Mum's move was as stress-free as possible.
All of the staff are very welcoming and friendly and are so kind to Mum. There are lots of varied activities
which Mum especially enjoys.

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Review from Iain B (Son of Resident) published on 25 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has lived in Lyons Court for over 7 years. I am touched by the care and compassion shown by the vast majority of carers that I have met over the years. My mother has a very close bond with the carer currently responsible for her personal care who shows enormous tenderness towards her. Staff
have always been available to answer family questions and concerns and have always acted in my mothers best interests and kept the family promptly updated about our mothers ongoing treatment and circumstances. I have no hesitation in recommending Lyons Court.

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Review from T G (Daughter of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly I had to put my dear mum into a home with regret but I must say that where mum is living now in Lyons Court she has settled in very well and seems to be happy, she joins in the entertainment fixtures etc laid on. Lyons Court is a converted Barn and I am very fortunate to live very close to my
mum which is good for the family and my elderly father in order to visit mum. A friend of mine told me about Lyons Court and I then made an appointment to go and view the home to which I was greeted by the staff and the Manager to which I was made to feel very welcome likewise so was my mum when she went in the home as a resident. The staff are very attentive towards my mum and that to me is great to think my mum is very happy in her new home.

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Review from Karen P (Daughter of Resident) published on 21 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came for respite in July and was apprehensive as this was new to her and me. Mum enjoyed her time at Lyons Court and wanted to return here for her next respite planned for September with a plan to extend this to a permanent move.
When we first contacted the home to book in for respite unfortunately
there was no bed available.
We were not in a major rush and had a few weeks before Mum was due to attend.
The management have worked extremely hard and have taken all my calls, sometimes a stressed call from me as time was ticking by. They have listened to me on every call and have worked to ensure there was a bed available for the latest time we needed Mum to attend.
I am so very grateful for all their hard work and time spent talking with me and arranging a room.
Today received a wonderful call from the home with the news we have been waiting on, Mum will be going back into Lyons Court for her respite stay in September.

Reply from Fae Doherty, Senior Marketing Officer at Lyons Court Residential Care Home

Thank you so much for taking the time to review our home and for your kind words. It is really wonderful to hear how well your mum's respite care went with us and that she will be joining us again soon. Best wishes, Fae


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Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for Lyons Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.898 for Lyons Court Residential Care Home is calculated as follows: ( (169 Excellents x 5) + (16 Goods x 4) + (1 Poors x 2) ) ÷ 186 Ratings = 4.898

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lyons Court Residential Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Becca

Becca

Job Title: Housekeeping Supervisor

Joined: 2011

The residents are like family to me and keep me going each and every day.


Sarah

Sarah

Job Title: Care Assistant

Joined: 2020

I love being with all the residents and enjoy working with our wonderful team.


Lorraine

Lorraine

Job Title: Administrator

Joined: 2018

I enjoy the variety interacting with visitors, families and our stakeholders and enjoy being with our lovely residents.


Frequently Asked Questions about Lyons Court Residential Care Home

What types of Care is Lyons Court Residential Care Home registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lyons Court Residential Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Lyons Court Residential Care Home have?

There are 26 Single Rooms.

What are the Facilities & Services at Lyons Court Residential Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Lyons Court Residential Care Home to the centre of Chelmsford?

1.4 mile(s) as the crow flies, distance by road may be significantly further.