Marcris House

Coopersale Lane, Theydon Bois, Epping CM16 7NS
Submit a Review
1 Review
  • Marcris House, Epping

Care Provided by Marcris House

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 32 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Sharon Lawrence (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (5)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Marcris House Reviews (1)

Over all time Marcris House has 1 review.

Overall Experience

  • 0
  • 1
  • 0
  • 0
  • 0

Date Published

1
0
0
0
1
Overall Experience  Overall Experience 4.0 out of 5

Mum moved here in September 2021 after the hospital decided without consulting me (who had power of attorney) that here was where Mum was going to be sent to. Thank goodness for the care home manager, she was absolutely amazing. After receiving a panicked phone call from my sister who had gone to visit
Mum, only to find her with a packed bag and a very brief explanation that Mum needed to be moved to Marcris House. I immediately rang the home and spoke to the manager. She patiently explained what was happening and what was likely to happen over the next few weeks. She was reassuring and totally down to earth.
Once Mum had actually moved in, I was very reassured with the professionalism, kindness and compassion that was shown to her and myself.
The home manager and the whole team kept myself and my sister informed of what was happening with Mum.
The whole team were compassionate and loving towards Mum and kindness itself towards myself and my sister.
100% recommend!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jul 2024

Overall
Inadequate

  • Caring

    Requires improvement
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Inadequate
  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Marcris House

What types of Care is Marcris House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Marcris House provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Marcris House have?

There are 22 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Marcris House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Marcris House to the centre of Epping?

2.0 mile(s) as the crow flies, distance by road may be significantly further.