Milton Lodge

288-290 Ipswich Road, Colchester CO4 0ES
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9.1 41 Reviews
  • Milton Lodge, Colchester
Milton Lodge is located in the heart of the historic town of Colchester. The home provides a homely atmosphere and is run by an experienced care team.

The main philosophy at Milton Lodge is to provide residents with the support that they need in order to live a life of dignity. Professionals always involve the residents and families in all aspects of care planning so that the correct care is given.

Carers pride themselves on providing an environment in which the residents are comfortable and one they can call home.

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Care Provided by Milton Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Trudi Snee (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (3)

Funding & Fees Guide for Milton Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,400
    • Self-Funded Residential Dementia Care £1,300 – £1,400
    • RESPITE Self-Funded Residential Care £1,400 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,500
  • (these prices are only a guideline, please contact Milton Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Milton Lodge Reviews (41)

Total of 41, showing 1-20
9.1

Milton Lodge has a Review Score of 9.1 (9.138) out of 10, based on 6 reviews in the last 2 years. Over all time Milton Lodge has 41 reviews.

Overall Experience

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Date Published

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Review from Steve S (Brother of Resident) published on 27 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot fault the care my brother and sister received from all the staff at Milton Lodge. The day-to-day thoughtfulness and compassion shown to my brother in his final weeks and days were wonderful. Thank you for your continuing care of my sister.

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Review from T N (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the care home for 18 months. They have done wonders with her. She is safe, clean, eats well and her medication has brought the mother I knew back to me. Thanks to Milton she has retained her sense of humour and her dignity. The management and carers are amazing. It is one big happy
family. I volunteer there with the garden and I feel part of this amazing family.

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Review from Christopher A (Power of Attorney of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely marvellous carers at the home, great management, nothing is too much bother for them. I feel they go above and beyond for residents in my experience and always provide updates as needed but in a compassionate and caring manner, residents are people to them, not a number which has become all
too common these days.
The manager is great to work alongside and always quickly replies and takes time even when she is not working to help with any matter needed.
It is lovely to visit, and people importantly seem happy when you are there.

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Review from Julie F (Daughter of Resident) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has had excellent care from all the staff in Milton Lodge. They make sure there are many activities such as games, singing, baking or arts and crafts which help to keep the residents stimulated. There is an excellent varied menu every day prepared by the kitchen. She is treated with dignity by everyone.
If Mum or I have any concerns at all we feel free to voice them and they are taken seriously and help is always at hand. The home is well-equipped, attractively decorated and has a warm and welcoming feel. There is a cheerful demeanour from the domestic staff to the managers. Mum is healthy and encouraged in all aspects of her care. Her appearance is very important to her and the team is on hand to help her with her manicures and hair styling. My family feel very lucky to have found this wonderful home.

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Review from T G (Daughter of Resident) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff at Milton Lodge are very caring and look after my mum very well. The food is good and nutritious and Mum has a nice clean room.
Mum's laundry is always good except they often do lose clothes and Mum has labels in all.
I have no worries about the welfare of my mum at all.

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Review from Rhoda C (Regular Volunteer) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been connected with Milton Lodge since 2014 and the residents are a happy bunch of people. Very well fed and kept occupied with games, singing and groups of children also exercising everything that helps to make them happy and as fit as they can be. My mother was here and I can't find fault with
anything as staff are so professional and kind.

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Review from Paul W (Son of Resident) published on 11 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly, Mum is now completely bed-bound, totally reliant on others to provide for all of her needs and approaching the end of life. The management and staff at Milton Lodge have ensured that Mum has continued to be well cared for and comfortable throughout her recent deterioration and I cannot thank
them enough for doing so.

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Review from Fiona H (Stepdaughter of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always friendly, the home smells nice and clean. My stepmum is very happy and settled. She really enjoys music and the TV is always on for the residents. They have a budgie, which I think feels very homely. Very lovely and kind staff.

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Review from Donald H (Friend of Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find staff friendly and helpful and polite. It is clean and tidy.

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Review from Terry W (Brother of Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The resident is happy in Milton Lodge, she feels safe and secure which is most important. Although not the smartest of homes, we feel the staff are caring and helpful and would like to thank them all for all the work they carry out, especially through the COVID period.

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Review from Glyn L (Son of Resident) published on 26 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Early days yet, but very happy as is my mother.

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Review from Richard G (Resident) published on 20 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am looked after fine.

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Review from T M (Son of Resident) published on 16 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and caring with a professional attitude. Clean and well kept. Lots of activities for my mother to enjoy. The staff all know her name and speak to her. We can visit at any time without any problem. We are kept updated regularly and there are regular family days. We were really
worried about leaving our mum in a care home, but we now feel really pleased that she is happy and well cared for.

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Review from D S (Sister of Resident) published on 9 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are all extremely friendly and helpful.

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Review from Clare T (Daughter of Resident) published on 6 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team have been amazing, Mum was in a really poorly way when she went to Milton Lodge and they have helped her to settle in. Within 3 weeks she is doing better than we thought possible - we can’t thank you enough.

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Review from Andrew T (Son of Resident) published on 6 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At a time when Mum was really unwell and we were at a total loss as to how to support and care for her Milton Lodge stepped in and provided exactly what we all needed. Their friendly, whilst very professional service has been outstanding. The care that all the staff has shown Mum has been wonderful
and she has responded so well to this and in a matter of weeks has shown significant improvements in all aspects of her health and wellbeing. We owe a tremendous debt of gratitude to the manager and her team for what they have done and the wonderful way in which they have done it, you totally demonstrate the "care" in care home which is exactly what we and Mum needed; thank you.

Reply from Trudi Snee, Manager at Milton Lodge

Thank you for your Kind words it's an absolute pleasure.


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Review from Melanie P (Daughter-in-law of Resident) published on 8 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to choose a care home for my mum just over 3 years ago. As soon as we walked into Milton Lodge everyone made you welcome. Mum was there for nearly 2 years and we couldn’t have wished for better care for her, so when it came to looking for somewhere for my father-in-law my first call was to Milton
Lodge and luckily they had a room for him. When we took him it was so nice to see all the same staff still there. It really is one big happy family. All the staff go above and beyond in caring for the residents and I would highly recommend Milton Lodge, it really is a care home.

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Review from Karen A (Daughter of Resident) published on 3 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident of Milton Lodge for almost three years. She was very much looked after by caring and professional staff who she adored and trusted. She was treated with respect and dignity and the family had no worries for her well being. She was very happy and enjoyed her time here. We can never
thank the staff enough, more than they will ever know.

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Review from Peggy W (Sister of Resident) published on 24 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our sister has been in care at Milton Lodge now for 18 months. On behalf of all of our family we would like to thank all staff most sincerely for their professionalism in looking after her so well. Thank you for making her feel secure, happy and content for which we are all eternally grateful. The staff
are all so kind and go out of their way to ensure that their patients are well looked after and feel part of the Milton Lodge family. Thanks once again.

Reply from Trudi Snee, Manager at Milton Lodge

Hi Peggy, it's our pleasure. Thank you so much. We are lucky to have you as our relatives.
The Milton team.


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Review from Carol J (Daughter of Resident) published on 25 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents were at Milton Lodge.
I was so pleased with the excellent care that mum had there, that when Dad went into care a few months later, I only wanted him to be cared for at Milton Lodge.
The staff and management were outstanding in their care and also always having a kind word to us they
felt like family to us we couldn’t have asked for more.

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Current Review Score: 9.1 (9.138)

Overview of Review Score

The Review Score of 9.1 (9.138) out of 10 for Milton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.681 for Milton Lodge is calculated as follows: ( (51 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 69 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.457 Points relating to the number of positive Reviews for Milton Lodge is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 6 Positive Reviews ÷ 7 = 0.857

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

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Trudi Snee

Job Title: Care Home Manager

Joined: 2000

My name is Trudi Snee and I’m the proud Manager of Milton Lodge Care Home. I’ve worked in care since the age of 16, spurred on with the courage and conviction of wanting to make a difference, having witnessed a poor level of care afforded to my own Grandfather and therefore firmly believing that not all care homes fail to deliver.


I started working at Milton Lodge in 2000 as a Care Assistant and then progressed my way up through the ranks until being appointed Manager in 2006. I’m extremely passionate about the home and pride myself on the service and level of care that my team and I deliver to our residents, all of which we have come to regard as family – this is never just a job to me, it has become my life.


Frequently Asked Questions about Milton Lodge

What types of Care is Milton Lodge registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Milton Lodge provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Milton Lodge have?

There are 29 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Milton Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Milton Lodge to the centre of Colchester?

1.2 mile(s) as the crow flies, distance by road may be significantly further.