Milton Lodge

288-290 Ipswich Road, Colchester CO4 0ES
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9.1 41 Reviews
  • Milton Lodge, Colchester
Milton Lodge is located in the heart of the historic town of Colchester. The home provides a homely atmosphere and is run by an experienced care team.

The main philosophy at Milton Lodge is to provide residents with the support that they need in order to live a life of dignity. Professionals always involve the residents and families in all aspects of care planning so that the correct care is given.

Carers pride themselves on providing an environment in which the residents are comfortable and one they can call home.

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Care Provided by Milton Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Trudi Snee (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (3)

Funding & Fees Guide for Milton Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,400
    • Self-Funded Residential Dementia Care £1,300 – £1,400
    • RESPITE Self-Funded Residential Care £1,400 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,500
  • (these prices are only a guideline, please contact Milton Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Milton Lodge Reviews (41)

Total of 41, showing 21-40
9.1

Milton Lodge has a Review Score of 9.1 (9.138) out of 10, based on 6 reviews in the last 2 years. Over all time Milton Lodge has 41 reviews.

Overall Experience

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Date Published

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Review from Susan G (Granddaughter of Resident) published on 25 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is so well looked after in Milton Lodge. They go above and beyond to meet her needs and include the family in everything they do.
They are on top of her medical needs and always recognise when she needs to see a doctor.
There is lots of activities and plenty for them all to do and keep them
entertained.
They are offered a good variety of food and cater for all tastes.
The staff are lovely kind and helpful, Milton Lodge has a good heart and well recommended

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Review from Maxine M (Daughter of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fabulous care home for both my parents to be in. Both are cared for so well. I am always informed of anything I need to know i.e hospital appointments etc. The carers are all so helpful and nothing is ever too much to ask. I always feel welcome whenever I visit and am able to talk to any of the staff
if I need to.
My parents are both very happy living at Milton Lodge and I cannot be more happy with the service.

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Review from Jacqueline B (Friend of Resident) published on 8 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter and I visited my mother-in-law this morning and was amazed at how lovely and well run this care home was. The staff were amazing, so friendly, caring and loving and meeting all needs of both residents, relatives and visitors. They had so much love and compassion, I felt I just had to say
how absolutely outstanding they were.
I would definitely recommend Milton Lodge.
Anyone would be very fortunate to be able to reside here.

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Review from Laura M (Daughter of Resident) published on 7 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Milton Lodge is a welcoming and friendly care home. It is well organised and a well-run home, the management are professional and very caring. All the staff are very friendly and welcoming, nothing is too much trouble and the same must be said about the onsite handyman, he is a real gem. (Every home
should have one like him)
I am very happy with the care and support mum is receiving in the home. Having viewed many homes before choosing this one, I believe this home and all staff are in a class of their own. I would fully recommend this care home to anyone.

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Review from J G (Daughter of Resident) published on 1 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has always been terrified of moving into residential care. Unfortunately, her needs resulted in needing respite care and Milton Lodge was our choice.


Mum has settled really well and is now a permanent resident since June 2017.


The staff are lovely and have really helped mum settle despite

her fears. The home is also very welcoming of relatives and encourages visits and involvement in your relatives care.

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Review from Beccy S (Granddaughter of Resident) published on 11 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My nan has been a resident at Milton lodge for a few months now and has settled in really well. Her room is spacious and I have been allowed to make it personal to my nan by bringing in all her own furniture and accessories to make it just like home was. She has recently had a new carpet laid as well.
I find all the staff attentive to my nan and very friendly towards me and my family, anything I ask of them is dealt with efficiently. There are a few members of staff that really stand out for me, always taking the time to chat with me about nan when I visit.
The food choices are really broad, my nan loves her food and will try anything, however, even the fussiest of eaters would be looked after. There is always something going on with the activities and regular outside entertainment comes in.
Overall I am happy that Milton lodge has become home for my nan and feel content that when I am not there she is being looked after to a high standard.

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Review from Line P (Relative of Resident) published on 7 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Milton Lodge staff provide a normal environment to people who can no longer look after themselves. But it is also full of activity that you just wouldn't get alone in your home. I am really pleased with Milton Lodge, a good find!

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Review from Tracy R (Granddaughter of Resident) published on 31 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers at Milton Lodge, Colchester provided the best possible care they could have for my grandmother during her 2 and a half years at Milton Lodge. To the best of my knowledge, my grandmother was happy there. She partook in some of the wide range of activities that were on offer and enjoyed the menu.
The staff were also good company for her.

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Review from Jacqui B (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent all round service. Staff are very caring and mum is well looked after. We fell on our feet when this home was available for mum. There is always something going on for the residents - cooking, bingo, entertainment to name a few activities. The constant update of photos of the home activities
on facebook is great. A very good way to keep in touch as I only manage to get in about once a week. Also, the news sheet is very good (I see it online).

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Review from Cherita D (Daughter of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care and attention that is given to my mum. Also, the day to day activities are good to keep the residents happy and occupied.

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Review from Kiera C (Granddaughter of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I go to the care home regularly to see my nan. I always feel welcome and am informed of what my nan has done that day. The residents are given day to day activities and have a very good routine. Highly recommend.

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Review from G D (Son-in-law of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has been in the home for the last 16 months. The care and support she gets are second to none from all the staff. The facilities that are there means she has everything she needs. I can't praise the staff enough as they are all professional and caring in their jobs. My mother in law
is well cared for and I could not pick any fault in the care home.

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Review from Daniel H (Relative of Resident) published on 21 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife's nan was a resident at Milton Lodge and in the time she was in there my wife always said and felt how amazing the care staff were taking care of her nan. She was always clean and fed and was stimulated daily by the activities. My wife always felt at home. When my wife's nan passed away at the
home the staff were amazing and couldn't do enough for the family. Overall the home is amazing, the manager and staff are a credit to the caring sector.

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Review from Heather G (Niece of Resident) published on 21 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been living in Milton Lodge for the past two years. She enjoyed a varied range of activities and having her hair and nails done was important for her self-esteem. There were difficult times for the staff, my aunt suffering from dementia, but during this time she was well cared for with
dignity and love.
My Aunt sadly died in January and during the weeks leading up to her death, nothing was too much trouble for the staff, both for her and myself. I have 25yrs of palliative and end of life care experience and was extremely impressed with the skills the staff demonstrated, individually and as a team, helping to make this time as manageable as possible. Their suggestions and attention to detail could not be faulted and as such were comparable to other specialised hospitals and units. It is a testament to their recruitment and training policies.
My grateful thanks and best wishes for your future success.

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Review from Rhoda C (Regular Volunteer) published on 8 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Milton Lodge for 18 months until she died and she could be a difficult resident but the staff were fantastic, had so much patience with her and were always there to comfort her. The food was very good and the activities could not have been better with something going on most days.
The
place is always clean and free of any odours and a comfortable residence where older people can better relate to the corridors and rooms as being home from home rather than a clinical new building.
I am so grateful to Milton Lodge for what they did for my mother I now volunteer and help with craft activities. So pleased my mum was in Milton Lodge and am most grateful to the management and staff for their wonderful care.

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Review from David B (Nephew of Resident) published on 7 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my uncle first arrived at Milton Lodge a staff member greeted us at the door which I found a nice touch (We didn't have to ring the doorbell).
The staff are so friendly and attentive, nothing is too much trouble. It is the residents "home", not a care home.

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Review from E C (Daughter of Resident) published on 7 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved there in November and stayed there for seven weeks and was very happy there but sadly she has passed away now.
The staff were very caring and I was very impressed that they did a guard of honour for her. They look after the residents well.

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Review from Peter Brian A (Son of Resident) published on 3 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The smiles on my parents' faces tell the whole story in their own admission we want for nothing, we are well looked after by kind and family orientated workforce where nothing is too much trouble. There are continued regular events and even my mum enjoys the food and activities which can be summed
up as a new lease of life!
Thank you, Milton lodge.

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Review from Sandra A (Granddaughter of Resident) published on 2 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Milton Lodge is a place I would recommend to everyone. This place is filled with such a warmth that when you go there, you feel welcome and get the impression that all the staff are happy to work there and that they sincerely care about their residents. My grandparents are residents there and I know
they are very happy being there. I'm impressed with how much effort the staff puts into celebrating every event that comes up. Furthermore, the way they include their residents in the process, which gives them something to do so they still feel useful. I appreciate that a lot. I live in a different country and that is really hard to be so far way because of their age. But it makes me happy and less worried when I know how good they are being taken care of at Milton Lodge.

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Review from Sallyanne H (Granddaughter of Resident) published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were always welcoming.professional and nothing was ever too much trouble. Milton Lodge as a home has done so much for my grandmother in her final seven weeks than in the previous home in the three years she was there. They showed so much love and respect and as a family that will stay with each
one of us forever. The guard of honour they did when we went to see our deceased relative for the final time was so lovely and warming. We will miss not visiting the home as much as our relative.

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Current Review Score: 9.1 (9.138)

Overview of Review Score

The Review Score of 9.1 (9.138) out of 10 for Milton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.681 for Milton Lodge is calculated as follows: ( (51 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 69 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.457 Points relating to the number of positive Reviews for Milton Lodge is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 6 Positive Reviews ÷ 7 = 0.857

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

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Trudi Snee

Job Title: Care Home Manager

Joined: 2000

My name is Trudi Snee and I’m the proud Manager of Milton Lodge Care Home. I’ve worked in care since the age of 16, spurred on with the courage and conviction of wanting to make a difference, having witnessed a poor level of care afforded to my own Grandfather and therefore firmly believing that not all care homes fail to deliver.


I started working at Milton Lodge in 2000 as a Care Assistant and then progressed my way up through the ranks until being appointed Manager in 2006. I’m extremely passionate about the home and pride myself on the service and level of care that my team and I deliver to our residents, all of which we have come to regard as family – this is never just a job to me, it has become my life.