Moulsham Home

116/117 Moulsham Street, Chelmsford CM2 0JN
Submit a Review
9.9 54 Reviews
  • Moulsham Home, Chelmsford
Moulsham Home has an ideal location for those wishing to maintain an active lifestyle, with many amenities within walking distance. The home caters for 23 residents and has an excellent trading history that spans over 40 years. The home caters for the elderly over 65 years.

They provide 24-hour care in a safe environment with all entry and exit doors operating a key fob system. The bedrooms available are single, single ensuite and shared, all with a nursecall sensor for extra safety of the clients during the night. The home employs a chef seven days a week to cater for any dietary requirements that are required. The menu is based around traditional English food and the menu is vast. Breakfast always includes a full English daily made fresh to order.

There is a visiting chiropodist, hairdresser, optician and library service. Daily activities consist of painting, quizes, jigsaws, ball games and shopping outings, as well as visiting entertainers. Entertainers visit the home monthly and there is a wide range, including singers, animal therapy, magicians and comedians. There are two cats at the home, as well as tortoises and a fish tank.

Moulsham home is in an ideal location for access to the town centre of Chelmsford and it is a short and pleasant walk to the local regiment museum.

Show Moulsham Home on the Map

Care Provided by Moulsham Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Moulsham Residential Home
  • Person in charge
  • Nicola Gardener (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Moulsham Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600
  • (these prices are only a guideline, please contact Moulsham Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open 24/7 visiting anytime


  • Parking

  • 10 parking spaces at front of building 6 spaces to the rear of the property


Moulsham Home Reviews (54)

Total of 54, showing 1-20
9.9

Moulsham Home has a Review Score of 9.9 (9.893) out of 10, based on 14 reviews in the last 2 years. Over all time Moulsham Home has 54 reviews.

Overall Experience

  • 51
  • 3
  • 0
  • 0
  • 0

Date Published

54
8
8
14
40

Review from S G (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into the Moulsham Home in August 2024. My sister and I had been looking at different homes for a couple of years. From the first visit, this home stood out and the key thing was the owner/manager. She is outstanding versus managers elsewhere. We felt that for her this is more than just
a business, it is also a vocation - a pivotal difference. That sets the tone for the culture. We see it in the empathy and care of the team, particularly the senior team and there are excellent young staff too. Their responsiveness to feedback had been important and much appreciated. We were quite nervous about my mother taking this step and had strong opinions about how she should be looked after.
The food is mostly home cooking from scratch. There is no danger of anyone being undernourished in this home, there is a strong focus on nutrition and catering to individual preferences and needs. Also, all residents are always clean and well-dressed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F B (Brother of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting Moulsham Care Home I have always been welcomed by a member of the staff. The home itself is always clean and tidy with ample staff to see to the residents' needs. All residents are treated with respect and appear to be content. If I have any questions there is always someone available
to help. I am very happy that my brothers are well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane H (Friend of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was struggling to cope at home and had already contacted Moulsham Home before she was suddenly admitted to hospital. It was such a relief that when, after a few days, she was ready for discharge she could immediately go to this Home on a temporary basis. The staff were welcoming and dealt
with a potentially difficult transition very well. The future for my friend is uncertain, but I and her other friends know that for now, she is safe, well-supported, warm, and well-fed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T G (Sister of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in this care home for nearly 2 years now. She always seems very happy there. The staff are always very friendly when I visit weekly. The home is always very clean and the food is excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth M (Relative of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our aunt first came to Moulsham Care Home in April 2024, initially for two weeks of respite care while her house was re-wired. We chose this care home because we had been impressed by how helpful and professional the owner was, with clearly a strong team of friendly, kind and efficient carers and we
felt it had a lovely, homely ambience. Our aunt was very quickly put at her ease and within a few days had settled in very well. We cannot praise the owner and staff at Moulsham Care Home enough for the excellent care and compassion they have shown to her. Her life has been transformed, having arrived somewhat unkempt and underweight, she is now a healthy weight, always clean and nicely dressed, enjoys trips out and loves the audiobooks they have introduced her to and enjoys the company, none of which she had at home. She liked it so much in fact that decided that she would like to stay in the care home permanently which is a testament to what an outstanding establishment it is.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anna A (Wife of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very friendly and helpful, they take great care of my husband's needs. My husband is kept clean and tidy and has regular dental visits and chiropodist visits. The food is cooked fresh every day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T M (Niece of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is looked after so well under the care of Moulsham Home.
He can be difficult at times but the staff look after him with good humour and great care.
He is clean, well fed and his care is amazing.
He may not smile at me these days but he smiles at the staff when they joke around with him.
It is a relief that he is being looked after so well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deborah K (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over 2 1/2 years now; she arrived with advanced Alzheimer's and is now much more advanced of course but she has been treated with gentle care and an upbeat attitude throughout. I like to think Mum feels safe at Moulsham Home, I know I feel secure knowing she is in safe hands.
Before
Mum went into care (on the death of my 92-year-old father) I had looked at several Care Homes in the Chelmsford area for respite care. Only Moulsham Home responded to my enquiry with the applicable information and showed interest at a personal level without a sales pitch. The kindness shown to me at a time of huge stress and upset made the decision an easy one. My family are so thankful that Moulsham Home had availability when we urgently needed it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Melanie G (Daughter of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Moulsham Home over 7 years ago, when she was at home, her dementia had been deteriorating. The deterioration immediately slowed because of the excellent care at Moulsham Home. She is never lonely; if she gets agitated, the staff know how to reassure her. Her medication is correctly
administered and the whole day is a constant round of meals and snacks! She looks and smells clean. Staff know residents well and how to cater for their individual needs. Based in two converted houses, for a person with dementia, it has a comforting, homely atmosphere; relaxed but professional. If Mum is unwell, or I have concerns about her health, this is always followed up. Staff allow people their dignity wherever possible; they gain consent before giving personal care. Even when residents become anxious or aggressive, the staff are patient and kind. The recent inspection report mentions some administrative points to be addressed, but finds the home to be caring, responsive and effective. If you want your loved ones to be looked after in a caring, homely environment where their needs are met as individuals, and they are warm, well-fed and feel safe, you cold not do better.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Malcolm W (Brother of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care for my brother has been outstanding since the day he arrived at Moulsham. His personal needs are never too much for staff to attend to promptly. I have visited the home and witnessed staff performing a number of tasks and I was very impressed. Over the festive season, a wonderful ambience was created.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean B (Wife of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to Moulsham Home on Friday the 8th of December. Today is Thursday the 14th of December 2023. In the 6 days, he has been here the improvements in his health are beyond belief. The staff are excellent, the home is warm, friendly and clean. Nothing is too much trouble. I think it's the
best home in the area.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracey B (Daughter of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and very supportive of my mum. Her needs are taken care of. Mum is happy in this home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S P (Daughter of Resident) published on 30 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering the home it's clean, welcoming and a happy atmosphere. You can turn up for a visit. The manager and her staff are helpful and caring. Always cheerful. Can't fault the home in any way. All my mum's needs are met and she's happy and settled. Would recommend this home to anyone. Five stars
in my opinion.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T C (Son of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Widowed, lonely, irritable, frail and imprisoned in her own home during lockdown, my mother was transformed after her move to Moulsham Home. She very soon rediscovered her smile and her appetite and seemed to thrive again in the sort of social setting she could no longer have at home. Three years later,
she describes herself as very happy in Moulsham Home. She says she feels at home, well fed and well looked after. With her frailty and dementia, she is completely reliant on the impressive patience and vigilance of the staff who I find to be cheerful, conscientious and easy to deal with.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David H (Respite Resident) published on 21 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moulsham Home has made such a remarkable difference to our friend. She is now happy and smiling. I'm not sure she knows who I am, but she is pleased to have visitors and we are made very welcome by all the staff when we visit. The staff are caring and considerate to all residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P T (Daughter of Resident) published on 15 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can feel content that my Mother is well cared for. And in this difficult year, has been kept safe. Management and staff are always helpful. As I had hoped, there are definite benefits to a small home run by a small dedicated team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M C (Son of Resident) published on 7 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has friendly approachable staff who cater to the needs of those in their care. The home is inviting and well kept with various entertainment when permissible and birthday and occasions celebrated with parties for the residents. The bedrooms are kept very clean and so are the residents, with
access to baths and lifting apparatus.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol H (Daughter of Resident) published on 7 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean and tidy. The staff are fantastic, very kind and caring. I feel happy Dad is in a safe, good caring home from home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W K (Son of Resident) published on 26 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to put our mother into care at the start of COVID lockdown (March 2020). It was difficult as we couldn't visit Mum and were reliant on home to tell us how she was settling in. The manager and staff could not have been more helpful or communicative. They were proactive when Mum had medical issues
but kept us up to date. We have been so pleased with the way all the staff have dealt with our mother at this very difficult time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E S (Daughter of Resident) published on 25 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a long term resident at the home. Mum is always well cared for and she is always spotless and well-fed even at last stage of Alzheimer's. Mum is bed-bound but has a beautiful room that is light and airy. She has the radio playing in the background and staff are monitoring her all the time.
Moulsham Home has only every had staff that are kind and caring. Being a smaller establishment it really feels like being in your own home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Moulsham Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.893 for Moulsham Home is calculated as follows: ( (142 Excellents x 5) + (17 Goods x 4) ) ÷ 159 Ratings = 4.893

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Moulsham Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jun 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

6 Bed Vacancies

posted 18 Feb 2025

single en suite rooms in newly built extension


Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Moulsham Home

What types of Care is Moulsham Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Moulsham Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Moulsham Home have?

There are 33 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Moulsham Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Moulsham Home to the centre of Chelmsford?

0.8 mile(s) as the crow flies, distance by road may be significantly further.