Moulsham Home

116/117 Moulsham Street, Chelmsford CM2 0JN
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9.9 54 Reviews
  • Moulsham Home, Chelmsford
Moulsham Home has an ideal location for those wishing to maintain an active lifestyle, with many amenities within walking distance. The home caters for 23 residents and has an excellent trading history that spans over 40 years. The home caters for the elderly over 65 years.

They provide 24-hour care in a safe environment with all entry and exit doors operating a key fob system. The bedrooms available are single, single ensuite and shared, all with a nursecall sensor for extra safety of the clients during the night. The home employs a chef seven days a week to cater for any dietary requirements that are required. The menu is based around traditional English food and the menu is vast. Breakfast always includes a full English daily made fresh to order.

There is a visiting chiropodist, hairdresser, optician and library service. Daily activities consist of painting, quizes, jigsaws, ball games and shopping outings, as well as visiting entertainers. Entertainers visit the home monthly and there is a wide range, including singers, animal therapy, magicians and comedians. There are two cats at the home, as well as tortoises and a fish tank.

Moulsham home is in an ideal location for access to the town centre of Chelmsford and it is a short and pleasant walk to the local regiment museum.

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Care Provided by Moulsham Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Moulsham Residential Home
  • Person in charge
  • Nicola Gardener (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Moulsham Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600
  • (these prices are only a guideline, please contact Moulsham Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open 24/7 visiting anytime


  • Parking

  • 10 parking spaces at front of building 6 spaces to the rear of the property


Moulsham Home Reviews (54)

Total of 54, showing 21-40
9.9

Moulsham Home has a Review Score of 9.9 (9.893) out of 10, based on 14 reviews in the last 2 years. Over all time Moulsham Home has 54 reviews.

Overall Experience

  • 51
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Review from M B (Husband of Resident) published on 24 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my wife entered Moulsham Home from hospital she has been well looked after. I have visited regularly and been kindly received until the present lockdown. I have no hesitation in recommending this home.

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Review from Lesley G (Daughter of Resident) published on 23 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I shall fill this form in the best I can. My mother went into this care home Xmas 2019. I have not been inside the home since the end of March due to covid. My sisters and I have a good relationship with the owner who is very honest and very caring and spoils all the residents. The food is amazing and
would cook whatever the residents want.

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Review from S S (Niece of Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and care staff understand my relative completely and so meet his needs very well. They are kind and supportive of him and me, as his primary relative. They challenge him and bring out the best out of him.

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Review from Lyn H (Niece of Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is well cared for and treated with respect. She is very complimentary about the food. The home is clean, comfortable and homely. The staff are friendly, conscientious and caring. They are easy and straightforward to deal with, and I trust them with my aunt!

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Review from A M (Resident) published on 18 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has been excellent.
Staff are lovely. I do have a favourite.
Food is excellent as well as the drinks we get.
Room is very comfortable, the en-suite is very handy.

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Review from D R (Daughter of Resident) published on 16 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into the home full-time in May this year, having had several respite stays. Unfortunately, due to covid19, it has been a long time since I have been able to visit Dad inside the house, but all the staff have been very helpful in maintaining visits in the garden until weather made this impossible.
I know that Dad is safe, well-fed and cared for - the staff treat him as they would a member of their own family. Nothing is too much trouble, nad any queries are answered in a timely manner.

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Review from Graham P (Son of Resident) published on 6 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has resided at Moulsham for over three years. We are very happy with the standard of care given and in particular the adaptation to a Covid secure environment. They have always provided her with her favourite foods and she is very happy with the care of the staff. For my part, the manager
has always been most helpful and kept us informed of any changes in my mother's condition. Most importantly, she likes living there!

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Review from Ralph L (Resident) published on 15 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came into the home for respite care and was very ill, they nursed me back to good health and now I am back home. The carers visit me at home to make sure I am coping and have all kept in contact.

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Review from Louise W (Granddaughter of Resident) published on 5 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my Nan regularly and am always warmly welcomed and kept up to date with any changes in my Nan’s condition or in her general health/personality. My Nan always looks cared for, she responds very warmly to the staff as they interact with both of us during my visit. I always feel completely confident
in the way all staff members look after my Nan. She is always well dressed and clean and is genuinely looked after to the highest of standards in every way. My Nan has specialist requirements in her care and they are very supportive and understanding in caring for her. I can not recommend this home enough.

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Review from Denyse C (Daughter of Resident) published on 3 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moulsham Home is a small very friendly, care home. The atmosphere when you walk in is one of a family home, not an institution. Food is home cooked and plentiful, fruits, sweets and crisps are available in bowls throughout the day. The staff are exceptionally caring and patient. Residents individual
needs are met with such kindness and in a very timely fashion. The staff know each of the residents and what they like and dislike. Visitors are welcomed and we were offered a hot or cold drink on every visit we made. My Dad received exceptional care and kindness here and we are so grateful the Moulsham Home team for that. We are also grateful that care could be provided so quickly in an emergency situation. I really couldn’t have left my Dad anywhere if I wasn’t 100% comfortable that he would be properly looked after and cared for and at Moulsham Home, he was.

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Review from Timothy P (Son of Resident) published on 6 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad is very well cared for.

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Review from Janine P (Daughter of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is excellent, whether it be staff, care, food, cleanliness, activities etc. The residents are so well looked after - the staff especially are brilliant. I go 4 times a week so I am able to see lots of activities going on. The food is amazing, all home cooked. The bedrooms are clean and
have nice furniture and furnishings.


It gives us peace of mind that my mother is so well cared for and is safe.


Well done to all who work at this home.


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Review from Sadie Irene T (Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived in this care home for about three years now and have seen all my family out and I must say I have never felt lonely or unhappy. I truly feel loved and cared for, it all feels like family.
If my mum and dad are looking down, I know they will be very happy that I have landed into a lovely
place like this.
I have been blessed. Thank you and I thank God.

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Review from Valerie H (Resident) published on 6 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here for one year. I find the care to be very good and I feel safe at night and day. The medical care is good. The food is more than adequate. The bedroom and en suite are comfortable. I would recommend it.

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Review from Patricia M (Daughter of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The residents are looked after very well with care and dignity. I am very pleased with the overall care and support they get. The home is clean and the atmosphere is great.

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Review from Chris S (Daughter of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided. Room always clean and tidy. Mum always looks clean and well cared for. Manager and staff know the residents well.

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Review from John H (Son of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, staff always on hand when residents require assistance, good for medical attention, food and entertainment.

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Review from Edward B (Son of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having visited a number of care homes Moulsham Residential Care Home ticked all the boxes. It was clean the manager and the staff were friendly, caring and professional and the fact that it was small meant that my mother and father would receive the personal attention they required. I have not been
disappointed. I would thoroughly recommend this facility to anyone considering residential care for a loved one.

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Review from R T (Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All I can say is - How very thankful and grateful I am for the wonderful loving care and wonderful gentle handling I have received, which I express to everyone who I come in contact with.
I am sure my family - my son are looking on and feeling grateful and happy.

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Review from Charles FG (Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was treated with dignity. Contact with my wife was available when possible.

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Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Moulsham Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.893 for Moulsham Home is calculated as follows: ( (142 Excellents x 5) + (17 Goods x 4) ) ÷ 159 Ratings = 4.893

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Moulsham Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jun 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

6 Bed Vacancies

posted 18 Feb 2025

single en suite rooms in newly built extension


Awards / Recognitions (2)

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